# Buildertrend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Buildertrend the right Project Management solution for you? Explore 2483 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/70092/Buildertrend/reviews --- Buildertrend 4.5 (2483) [View alternatives](https://www.capterra.com/p/70092/Buildertrend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Buildertrend Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews Julieann L Office managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “The sales tab has everything you need to effectively manage leads with sections for notes, schedule follow ups and log conversations.“ January 28, 2026 RT Rob T OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “I attempted to cancel several months ago, only to learn that there is no simple or bulk way to download years’ worth of files, photos, proposals, and customer information. Because I’ve used Buildertrend for several years, manually exporting everything one item at a time would take an unreasonable amount of time.“ December 4, 2025 Julieann L Office managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Buildertrend does a great job with organizing the portal to mirror a construction project from lead to completion.“ January 28, 2026 Julieann L Office managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Also the cost inbox and the ability to drag or upload a receipt in the bills section is too much.“ January 28, 2026 LC Luis C OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “I loved creating and sending estimates with coconstruct. Once you put in the work to create your templates with your cost items you pretty much have a full system in place where any salesperson can easily use.“ October 14, 2024 SH Shauna H Accounts PayableConstruction, 11 - 50 employeesUsed the software for: Less than 6 months. “We were told it can be used for custom builds when actually it didnt work for that“ November 5, 2025 BN Becca N Office ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “The ability to track change orders was a huge improvement to our billing process, the scheduling is also very user friendly and easy to make small changes without having to redo a whole schedule.“ December 19, 2024 LM Leisa M AssemblyConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “They also don't give you any time to learn the system before you have to pay the subscription, i would have been more likely to sign up longer if they gave me time to learn it properly.“ April 14, 2025 ## Showing most helpful reviews Showing 1-25 of 2483 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brian D. Solar Consultant Renewables & Environment Used the software for: 6-12 months ### "Revolutionized my sales follow up" June 13, 2019 5.0 I used other CRMs in the past, but love using BuilderTrend. Its simple setup has allowed me to keep track of my customers as well as provide better follow up to my clients. I just utilize the Sales section of BuilderTrend, but it has improved my client relationships and increased my overall sales. Pros Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation. Cons The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I was not in charge of the switch, but we switched because BuilderTrend was a better value product and was better for us for integrating our sales CRM into our project management CRM. I've heard BuilderTrend costs less per month than SalesForce. Review Source Response from Buildertrend July 2, 2019 Brian, thank you for your review and honest feedback! We love hearing how Buildertrend has helped your company. DB Dwight B. Project Coordinator Construction Used the software for: 2+ years ### "Love the messaging system, but no longer receiving updates" January 15, 2025 4.0 Our Company has used CoConstruct for a number of years. There are definitely some specific features that we would love to see implemented. But overall, CoConstruct has given us the ability to manage all our projects. Our sales team loves creating estimates using the program, and scheduling is simple and easy to use. Pros My favorite feature from CoConstruct is the messages system. Clients can read and respond directly through their personal email, which is a real bonus for older clients who are technology illiterate. It also allows us to keep all of our conversations centralized and documented. And mid conversation, we can toggle between a team-only chat within a client conversation which is such an amazing feature. Cons They are no longer updating CoConstruct. While they say that they won't sunset the program in the near future, it still feels like it is on a countdown timer before you are forced to switch to BuilderTrend. Review Source SH Shauna H. Accounts Payable Construction Used the software for: Less than 6 months ### "Ok for small builders" November 5, 2025 2.0 it was ok, and would be great for a low volume company with cookie cutter house builds. This will not work for huge volumes and customizations Pros was excited to use a program that worked and made what we did easier to handle our big load of projects Cons Instead of ease of use and making the load lighter we struggled figuring out where everything was, having to rearrange and re enter what we had already put in. We were told it can be used for custom builds when actually it didnt work for that Review Source SL Stephanie L. Office manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Awesome! Great Program" January 15, 2026 5.0 Buildertrend is easy to use. We can track our projects on there efficiently. The layout is organized. Review Source BT Ben T. Renovation Project Manager Construction Used the software for: 2+ years ### "Buildertrend keeps our renovation projects on time." July 3, 2025 5.0 We had more control over timelines and budgets. Less miscommunication, less waiting on everyone else our team just gets more done with fewer of the headaches. Pros The scheduling and client communication tools are my go-to. I’m able to manage subs, monitor progress and update homeowners in real time with live changes to the schedule all from the same platform. Cons There were a few teething pains early on, particularly importing our old projects. Also, not all subcontractors were fast to transition to the app. Review Source AH Adriano H. Estimator Construction Used the software for: 2+ years ### "The new Job Costing Budget works great!" June 16, 2025 5.0 Pros Its everything together in one software, the new Job Costing Budget tab is very accurate and we can control the entire job budget from there. Also it allows to do changes to the estimate after is done. Cons It can be a bit confusing using it for the first time. The tab "Selections" for the homeowner choose options is not very user friendly. Review Source HF Hugo F. director Construction Used the software for: Less than 6 months ### "Looks decent but functionally very poor" February 19, 2025 2.0 I have been using it for a couple of weeks and having come from various construction software systems I am finding Buildertrend really poor. It feels like there has been some effort put towards the look and feel but functionally it just feels like everything is a workaround. the financial module is too far behind the functionality of a Quickbooks or Xero so it makes using it for processing really poor. We are looking for alternatives. Pros Project management side of it works well. Support team very responsive and AI chat tool useful. Cons Its not made for UK! You have to add VAT manually to every proposal/quote and invoice! Connection to Quickbooks is very basic and locked to one user! No concept of Corporate clients with lots of contacts. Each Contact is a client. Bill input is really slow in comparison to Quickbooks. No OCR features which is standard nowadays. CRM tool is very basic Reporting is very poor. Basic stuff like how much have i invoiced this month across all projects? cant do it! Review Source LM Laura M. Office Manager Construction Used the software for: 2+ years ### "Buildertrend is great! " March 13, 2025 5.0 Very positive. It works well for our company. Pros It keeps all our job info in one place. Very user friendly. They have an academy which is super helpful for training new staff. Cons They update the features a lot and the newer versions aren't always better. Review Source BC Bertha C. Office Manager Construction Used the software for: 2+ years ### "Buildertrend" March 31, 2025 5.0 Since working with Buildertrend, I have learned many things. It is easy to understand and always had access to assistance. Pros easy to understand. great tutorials. customer service access. Cons I do not have anything to comment because I do not have anything I liked least. Review Source MW Mark W. Owner Construction Used the software for: 1-2 years ### "Used for following job progress" May 25, 2025 4.0 I’ve been tracking progress and sending updates through this. Sometimes I also log deliveries or check the timeline when things are moving fast. Pros It’s great that I don’t have to send a million photos. Everyone can check where things are at. Clients like it too, they don’t always get construction stuff but the pictures help. Cons Took me a while to get the calendar and schedule side working. I kept messing up dependencies between tasks, things were shifting weird. Review Source WM Wendy M. CEO Construction Used the software for: 6-12 months ### "Disappointing" February 8, 2021 2.0 Initially, we thought it was ok. Every day we worked, however, we found more and more workarounds. they far outweighed the positives early on. Truth is, the salesperson had MORE than enough information to know that we wouldn't be a good fit, but they lied to us. As a service-based business, this is a joke of a program. It's made for companies with FEW customers and FEWER jobs. If you're trying to get by with not activating your customers - nothing works correctly. the system ABSOLUTELY does not "integrate" with Quickbooks. It only accepts SOME information - and what it allows leaves you having to duplicate entry more than 1/2 of your jobs data. Even moving from the "leads" module to a customer after they sign, only gives you the BARE minimum information on the customer. Most of the data doesn't even transfer. When you try to do more - like we hired a professional consultant for $600 to help us - we just found out more lies and more problems until we finally gave up. Pros The customer integration is nice. The system was stable even out in the field. Cons The customer service STUNK. The sales staff knew FULL WELL what we needed and why, and they lied to us to get the sale. 6 months in we found out the REAL answer of the Quickbooks integration - basically it sucks. We were looking to eliminate places of duplicate entry - not create more. Document management is horrible. basically a DOS system where you can't even scroll in between photos. Lack of ability to have a customer, be a trades partner, be a subcontractor - which happens all the time. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Features that we were promised but didn't exist. Review Source Response from Buildertrend February 18, 2021 Wendy, Thanks for sharing your experience with us. This isn't the typical feedback we receive + we always strive to provide top notch service to our customers. I want you to know that we've heard your feedback + will reiterate to our sales team the importance of ensuring a good fit. We're specifically designed for custom home builders and remodelers, but many other businesses, like yours, can find success with CoConstruct. In a review of your interactions with our team, we did do everything we could to accommodate your needs. All tickets submitted were addressed + when your 1st coach wasn't a fit, we assigned a new one + extra sessions to help with your success. We're are surprised to hear about your QuickBooks concerns, since our integration is widely considered the best on the market. If there are any other specifics that you'd like to share, we'd be happy to dive in more. We hope you are able to find another application that is better designed for your business. BW, Marketing BD Bill D. GM Construction Used the software for: 2+ years ### "Great software" November 22, 2024 5.0 very good and seems to be improving. Started using around 2017 and it was hard to track multiple jobs from same client, but the fixed that pretty quick for us. Pros excellent for proposals, billing and change orders, the customer portal is great, and the work schedule is very good. excellent customer support Cons the cost is pretty high, The CRM interface and ach seemed to pay slow. Managing several accounts from the same client was a little tricky, but they did fix most of the issues with that. Review Source SG Summer G. Office Employee Construction Used the software for: Less than 6 months ### "Better Products, good for simple operation." March 31, 2025 3.0 Could have been better. Would work for someone with a different business model. Pros Job organization. Able to customize for your needs if kept simple. Cons Bad customer help. Have to wait awhile for responses. Review Source RA Ritz A. Ceo Accounting Used the software for: 1-2 years ### "Buildertrend, a great solution! " January 15, 2025 5.0 I am very satisfied at it's features and would recommend to other builders and accountangs Pros It was so easy to use and generate comprehensive reports that needed for decision making. Cons Nothing all is working well and have no issues. Review Source JM Jose M. Superintendent Construction Used the software for: 2+ years ### "Construction Management at its best" August 31, 2024 5.0 Great! It kept the several houses I oversaw in check at different phases of content Pros As a Superintendent, it would have to be my Daily log and project progress pics. And scheduling Cons I cant say much since I used it only for the purposes above. Review Source MD Monica D. Lead intake Construction Used the software for: Less than 6 months ### "Good & transparent with a wide range of features" November 11, 2024 4.0 I think positive as it provides a wide range of features that make managing projects efficient Pros I like that it is user friendly interface Cons I dont like the overwhelming features, not very user friendly. The tools were overwhelming Review Source AS Alyx S. Business Owner Construction Used the software for: Less than 6 months ### "Coco!! The best " February 8, 2025 5.0 Pros The customer support is fast, friendly. And they help a lot! They are the absolute best and I love the UI! Cons Nothing that I don’t like that significantly. Review Source PTCH Princess Terana Caram H. Freelancer Computer Software Used the software for: 6-12 months ### "budget friendly" February 25, 2023 5.0 The problems I solved since I started using this software is being organized. I realized that using online tools and digital tools is beneficial specially in this day and age. Pros I only do house designs as a hobby and I like this software because it doesn't cost me much. I used the construction project management tools to keep all my work and I somehow finish them all effectively to post it on my portfolio. Buildertrend has everything I need to stay organized. Cons I already like the software itself and I have a suggestion. Why not create a sub software for designing. Review Source Response from Buildertrend March 21, 2023 Thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team. KW Kat W. Designer Architecture & Planning Used the software for: 1-2 years ### "Great for any construction company" April 18, 2023 5.0 Great product for any construction company/builder. Keeps projects schedules updated as well as can be a great resource for photos from site. Pros Easy way to keep track of schedules, change orders, photos from site etc. All of the trades and team members have access and can update any information if required. Cons When used on my phone, a lot of the time the projects won't load, therefor cannot access information on site, which is sometimes critical Review Source HH Heather H. Project Coordinator Construction Used the software for: 2+ years ### "Great software for job organization!" February 4, 2020 5.0 Overall Buildertrend has transformed our company for the better and brought us successfully into the future. We were able to go from all paperwork to virtually all digital. Files drawers full of paperwork sorted by each job are a thing of the past. Now all the information anyone needs is all packaged nicely, per job, at our fingertips! Pros I love the all encompassing information housing Buildertrend provides for each of our jobs. All of our team members can access this info with ease. No more information hiding in private emails or documents hiding on company drives...all of which cause major problems when team members are on holiday or out sick. Cons There are a few quirks and drawbacks I have found on Buildertrend. The most common qiurk seems to be the inconsistency of the same functions across different sections in Buildertrend. For instance uploading a file is done one way in one section of Buildertrend and a different way in another. Same with deleting items. In one section things just delete, in other sections you have to verify deletion and then select done...two extra steps. In the Leads section I can send a document out to be signed whether or not a customer has a log in to Buildertrend, but in the Change Order section (once the lead is a job) I can no longer send documents to an external emails for approval. I have to use Docusign to get signatures. This is not very streamlined. Seems like they had different teams writing code for different sections and they never communicated to each other on how to keep functions consistent throughout the software. The worst drawback is that there is essentially no function for schedulING. The scheduLES within each job are great, but when it comes time for a foreman to see what team members and subs are scheduled on what jobs and what ones are available to schedule, there is no function :( Reason for choosing Buildertrend We chose Buildertrend over other CRM and data management software products because of it's focus on the construction field and all of the features and integrations it offered to really provide that one stop shop for our business to run off of. Review Source DR Deric R. Project Manager Real Estate Used the software for: 2+ years ### "BuilderTREND Review - Property Management Company" January 27, 2022 5.0 BuilderTREND has been a great tool that has continuously allowed us to grow at over 30% annually. We purchase over 50 properties per region/do constructions on those properties. BuilderTREND has been able to help us stay organized and on top of things as we scale. Pros Our company and employees really enjoy BuilderTREND due to its project tracking capabilities. In addition, it is able to integrate into the third-party product we use (Salesforce). This makes this product an obvious choice for our companies needs. Cons There are no real cons I can vouch for at this time. This product currently meets our needs! Review Source Response from Buildertrend April 4, 2022 Deric thank you for your kind words and 5-star review! MH Michael H. Operations Construction Used the software for: 1-2 years ### "Co Construct Revultionizing Business Management For Remodeling and Custom Home Builders" December 12, 2019 5.0 Co Construct has improved operations efficiency in several of the companies I have worked with. Co Construct is able to take a project from the first contact all the way through completion and provides an accountability for the client and the contractor which has been a big support gap in the past decade. Co Construct improves the builder and sub contractor experience as well with features that provide a daily log of comments and photos from the subs to the contractor in one place that is stored for record. Co Construct has also made keeping track of financials much easier and creating and facilitating change orders from the field. All of the features of Co Construct are streamlined in the mobile app for easy to train functionality with employees, subs and vendors. Overall I just cant express enough how Co Construct continues to improve the Remodel and Custom home sector of Residential construction. Pros Co Construct is so much more than a project management software system. Co Construct integrates your entire business operation into one easy to use cloud base platform. The support team dedicated to Co Construct users is a feature that no other company in this field can match. Co Construct continues to innovate their product daily through their client based interactions and feedback. Co Construct has gone above and beyond through their development of a "Community" discussion board within the existing software that enables all of their clients to interact with each other and the Co Construct ambassadors. Co Construct offers Co Camp training as well as Co Con (annual conference based on builders engaging with other builders) this is a unique approach to not only improve clients knowledge of the software but will assist them with overall productivity in their respective businesses. The Software itself is very easy to learn and very adaptable to any size business model. Co Construct has a library of videos to assist with the onboarding process. Co Construct has made a huge investment in securing their clients information as well. Cons It would be very difficult for me to identify anything that I do not like about this software. Co Construct has done a phenomenal job of identifying and improving any areas that were lacking in the offered software package and continues to develop more efficient improvements. I look forward to the future as they continue to grow the Leads feature as well as integration into the mainstream calendar support. Reason for choosing Buildertrend Co Construct is a very specific software model geared specifically to Residential Remodel and Custom Home builders. Co Construct has stayed true to this specific construction niche. Many of the other products are geared more toward service sectors. Co Construct has a pricing model that is more in line with being able to service the smaller companies or companies like Cullum Homes a NAHB award winning company. Co Construct is just so much more than a software company and really provides award winning support to improve their clients business systems or in many cases create those systems side by side with their clients. Co Construct's mission and vision continues to focus on its existing clients as well as future clients. Review Source JC John C. Owner Architecture & Planning Used the software for: 2+ years ### "Bad FInancial Reporting. Don't use this software. " May 26, 2022 2.0 I really don't like it and each year as they grow their customer service gets worse and worse. Pros it has great visual organization and options. Cons the payables and receivables don't link. it is very difficult to make sure you have billed everything you have done and even harder to report this to your client. Also, they claim to have product integration with QuickBooks but it does not work. They couldn't figure it out nor could a QuickBooks pro consultant we hired. We paid quit a bit of money and never could get QuickBooks to communicate. Reason for choosing Buildertrend I didn't I dropped them after 3 years because they didn't do updates they said they were but still increased their price by 80%. Also, they claim to have product integration with QuickBooks but it does not work. They couldn't figure it out nor could a QuickBooks pro consultant we hired. Review Source CD Colby D. Construction Used the software for: ### "Good construction management tool with much potential" December 22, 2014 3.5 Pros I like how Co-construct can help with scheduling and keeping a project more organized. The new scheduling tool is a big step in the right direction. It is fluid, user-friendly, and very functional. If all of Co-construct was patterned after the look and feel of the way the schedule is built, that would almost do it for me. There would, or course, be a few little things here and there I'm sure, but the majority of it would be there. I it also nice how honest and open you guys are to constant improvement. This is the best way to be the best! Cons It is too much like a social networking program and not enough like a professional tool. Review Source Response from Buildertrend December 31, 2014 Hi Colby, Thanks for the input. It sounds like you’ve already shared your feedback with our support team, which is good. We’ve got all of your suggestions logged. However, I did want to specifically respond to a few of your points, since they are items that we actually addressed in some recent updates or are functions designed to provide features that are helpful to users who may be choosing to use the system a little differently from you – which is fine, since no two custom builders operate the same way: #1 – We have been adding some more full-screen options, such as with the new Gantt, Task, and Baseline views, which will grow as large as your browser window and screen make available. #3 – The Activity Manager feature does allow the viewing of a particular partner’s schedule across one or more projects to see scheduling conflicts. You can also have a multi-partner, color-coded view for seeing scheduling conflicts without having to run a report for each partner. #4 and #5 – The term “files” vs. “documents” is a bit of a matter of personal preference. However, within the last week, we’ve upgraded the photo upload tool to a cleaner interface and with better drag-and-drop features for getting multiple pictures into the system quickly. #6 and #7 – Not all of our builders find a need for the separate questions and messages sections, but the questions feature does provide a great way to avoid the issue of a client asking a question, forgetting to respond to it, and then having the client lose faith in your ability to track open issues. With the clear indication of whether a question has been answered, it makes it easier for a builder to not overlook an outstanding item. If a client posts a question, and you decide that you want it elsewhere, you are able to click a link to move it to another spot in the project. #9 – Some builders like to put everything into their schedules. However, having a separate schedule vs. to-do feature allows you manage your larger, planned activities on the schedule without cluttering it up with the small everyday (but still important) items that pop-up. You can quickly add those kinds of items to the to-do list from the website or mobile app. Our reports allow you to see, modify, and close out items from both sections in a single view. So, while it’s obviously your choice which sections you want to use, many of our users find it very helpful to keep the schedule and to-dos separate. #12 – I agree. This is a popular request that I would like for us to address. #14 – The Contacts page does provide a single place to access all of the people involved in your operation, whether they are clients, team members, prospects, or trades. We do have some other screens for managing the specifics if one of those contacts is, for example, a trade partner who needs access to just certain projects. But, you are able to get to all of your contacts from a single section, and then link to any other settings you may need from there. Thanks for the input, and we look forward to continuing to enhance the system based on our users’ feedback! Donny Wyatt President, Co-construct AJ Addisen J. Construction Scheduler Construction Used the software for: 2+ years ### "Improving but needs more work" April 7, 2021 3.0 It’s been easy so far but a lot more to understand. A large expansive software that allows me to communicate effectively with trades. I wish the software was more user friendly for trades and their schedules Pros I like how user friendly it is for me. I am 26 years old. I understand how to operate a computer. For a lot of my colleagues who are older, they have a harder time. I like how the site has been very easy and quick to get down. User functionality is a plus. Cons I don’t like how the software allows me as an admin more ability to see details of jobs in certain views and makes my trade partners click into each job to see names of jobs, and job description etc. Review Source Response from Buildertrend April 14, 2021 Addisen - thank you for your review and feedback. I'll be sure to pass this along to our Product team! Similar Products Featured ## Related categories [Construction Estimating](https://www.capterra.com/construction-estimating-software/)[Construction Accounting](https://www.capterra.com/construction-accounting-software/)[Residential Construction Estimating](https://www.capterra.com/residential-construction-estimating-software/)