--- title: "Buildertrend Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Buildertrend the right Project Management solution for you? Explore 2487 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/70092/Buildertrend/reviews/" page_type: "reviews" language: "en" --- Buildertrend 4.5 (2487) [View alternatives](https://www.capterra.com/p/70092/Buildertrend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Buildertrend Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews Jessica S AdminAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “It streamlines scheduling, budgeting, and communication between teams and clients, which saves a lot of time.“ April 8, 2026 Salina T Operations CoordinatorConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “This was frustrating because we had unique use-cases and knew the adoption of the technology would be challenging for our labour force that was used to paper, so it was difficult to integrate the software into our team when our valid questions were unanswered and some labour felt unsupported.“ July 7, 2026 Julieann L Office managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “The sales tab has everything you need to effectively manage leads with sections for notes, schedule follow ups and log conversations.“ January 28, 2026 Ricardo D CEOConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “Buildertrend markets themselves as a partner for construction growth, but my experience as a small business owner has been the opposite. Despite paying for six months of service while having zero active projects, they refused to exercise the 'sole discretion' suspension clause (Section 4.6) in their own contract to provide temporary relief during a cash flow crisis.“ May 1, 2026 LC Luis C OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “I loved creating and sending estimates with coconstruct. Once you put in the work to create your templates with your cost items you pretty much have a full system in place where any salesperson can easily use.“ October 14, 2024 RT Rob T OwnerConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “I attempted to cancel several months ago, only to learn that there is no simple or bulk way to download years’ worth of files, photos, proposals, and customer information. Because I’ve used Buildertrend for several years, manually exporting everything one item at a time would take an unreasonable amount of time.“ December 4, 2025 BN Becca N Office ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “The ability to track change orders was a huge improvement to our billing process, the scheduling is also very user friendly and easy to make small changes without having to redo a whole schedule.“ December 19, 2024 Ricardo D CEOConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “I have paid thousands for a service I never used operationally, and their legal department’s only response was to enforce the remainder of the annual debt.“ May 1, 2026 ## Showing most helpful reviews Showing 1-25 of 2487 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brian D. Solar Consultant Renewables & Environment Used the software for: 6-12 months ### "Revolutionized my sales follow up" June 13, 2019 5.0 I used other CRMs in the past, but love using BuilderTrend. Its simple setup has allowed me to keep track of my customers as well as provide better follow up to my clients. I just utilize the Sales section of BuilderTrend, but it has improved my client relationships and increased my overall sales. Pros Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation. Cons The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I was not in charge of the switch, but we switched because BuilderTrend was a better value product and was better for us for integrating our sales CRM into our project management CRM. I've heard BuilderTrend costs less per month than SalesForce. Review Source Response from Buildertrend July 2, 2019 Brian, thank you for your review and honest feedback! We love hearing how Buildertrend has helped your company. VR Verified Reviewer Admin Accounting Used the software for: 6-12 months ### "Comprehensive and Efficient Construction Management" April 8, 2026 5.0 Overall, my experience with Buildertrend has been very positive. It’s a comprehensive platform that keeps construction projects organized, from scheduling and budgeting to communication with clients and teams. While it takes a little time to get fully comfortable with all the features, once you do, it significantly improves efficiency and project visibility. For anyone managing construction projects, it’s a powerful and reliable tool. Pros What I like most about Buildertrend is how all-in-one the platform is for construction project management. It streamlines scheduling, budgeting, and communication between teams and clients, which saves a lot of time. I also appreciate the mobile app—it makes it easy to update projects, track progress, and share documents on the go. Overall, it keeps everything organized and accessible in one place. Cons The main drawback of Buildertrend is that it can be overwhelming at first due to the sheer number of features and options. Review Source RT Rob T. Owner Construction Used the software for: 2+ years ### "Proceed with Caution" December 4, 2025 2.0 I’ve been a long-time Buildertrend user, and while the software itself is fine and generally works as advertised, I’ve run into a major issue that anyone considering this platform should be aware of: it’s extremely difficult to export your information if you ever decide to leave. I attempted to cancel several months ago, only to learn that there is no simple or bulk way to download years’ worth of files, photos, proposals, and customer information. Because I’ve used Buildertrend for several years, manually exporting everything one item at a time would take an unreasonable amount of time. I reached out to support, expecting a solution, and was told that there is no option for bulk downloading data — something I find very hard to believe for software at this scale. As a result, I’ve been forced to continue paying for a platform I’m no longer actively using simply because I need access to my historical project data. For contractors, builders, or construction businesses considering Buildertrend: be extremely careful. Once your information is inside their system, retrieving it later is a massive challenge. If you’re planning to switch platforms in the future or just want flexibility, keep in mind that your data will not be easily portable. Great software should empower users — not lock them in. Unfortunately, until Buildertrend addresses this major issue, I can’t recommend it without serious caution. Pros Fairly decent software and there are a lot of features, but takes a lot of time to learn how to use it Cons terrible customer service and technology advances are not top priority. They also make it incredibly difficult to retrieve your information and export it out if you cancel. Review Source DB Dillon B. Project Manager Construction Used the software for: 6-12 months ### "Buildertrend for the win! " April 7, 2026 5.0 Our company used us for several months and got great feedback from most of our clients about its reporting features and it made us more organized in how we managed projects. Pros I liked the customer view of the daily report being a single page report about their project. It was very clean and the automatic emails sending out the report was a nice feature! Cons Its scheduling function works but can be very simple. When working on larger commercial projects it won’t allow for the complexity needed. Switched from [ConstructionOnline](https://www.capterra.com/p/160201/ConstructionOnline/) Looking for more value for our dollar spent Review Source MB Mark B. VP of Sales and Estimating Construction Used the software for: 6-12 months ### "A decent software" January 25, 2026 4.0 Pros Buildertrend effectively centralizes project management, scheduling, and communication. The tool helps me keep field teams, office staff, and clients aligned throughout the entire project. Cons At first, the range of features can feel overwhelming. Some functionalities overlap and require time to configure in order to fit internal processes. Review Source SH Shauna H. Accounts Payable Construction Used the software for: Less than 6 months ### "Ok for small builders" November 5, 2025 2.0 it was ok, and would be great for a low volume company with cookie cutter house builds. This will not work for huge volumes and customizations Pros was excited to use a program that worked and made what we did easier to handle our big load of projects Cons Instead of ease of use and making the load lighter we struggled figuring out where everything was, having to rearrange and re enter what we had already put in. We were told it can be used for custom builds when actually it didnt work for that Review Source BT Ben T. Renovation Project Manager Construction Used the software for: 2+ years ### "Buildertrend keeps our renovation projects on time." July 3, 2025 5.0 We had more control over timelines and budgets. Less miscommunication, less waiting on everyone else our team just gets more done with fewer of the headaches. Pros The scheduling and client communication tools are my go-to. I’m able to manage subs, monitor progress and update homeowners in real time with live changes to the schedule all from the same platform. Cons There were a few teething pains early on, particularly importing our old projects. Also, not all subcontractors were fast to transition to the app. Review Source AH Adriano H. Estimator Construction Used the software for: 2+ years ### "The new Job Costing Budget works great!" June 16, 2025 5.0 Pros Its everything together in one software, the new Job Costing Budget tab is very accurate and we can control the entire job budget from there. Also it allows to do changes to the estimate after is done. Cons It can be a bit confusing using it for the first time. The tab "Selections" for the homeowner choose options is not very user friendly. Review Source DB Dwight B. Project Coordinator Construction Used the software for: 2+ years ### "Love the messaging system, but no longer receiving updates" January 15, 2025 4.0 Our Company has used CoConstruct for a number of years. There are definitely some specific features that we would love to see implemented. But overall, CoConstruct has given us the ability to manage all our projects. Our sales team loves creating estimates using the program, and scheduling is simple and easy to use. Pros My favorite feature from CoConstruct is the messages system. Clients can read and respond directly through their personal email, which is a real bonus for older clients who are technology illiterate. It also allows us to keep all of our conversations centralized and documented. And mid conversation, we can toggle between a team-only chat within a client conversation which is such an amazing feature. Cons They are no longer updating CoConstruct. While they say that they won't sunset the program in the near future, it still feels like it is on a countdown timer before you are forced to switch to BuilderTrend. Review Source HF Hugo F. director Construction Used the software for: Less than 6 months ### "Looks decent but functionally very poor" February 19, 2025 2.0 I have been using it for a couple of weeks and having come from various construction software systems I am finding Buildertrend really poor. It feels like there has been some effort put towards the look and feel but functionally it just feels like everything is a workaround. the financial module is too far behind the functionality of a Quickbooks or Xero so it makes using it for processing really poor. We are looking for alternatives. Pros Project management side of it works well. Support team very responsive and AI chat tool useful. Cons Its not made for UK! You have to add VAT manually to every proposal/quote and invoice! Connection to Quickbooks is very basic and locked to one user! No concept of Corporate clients with lots of contacts. Each Contact is a client. Bill input is really slow in comparison to Quickbooks. No OCR features which is standard nowadays. CRM tool is very basic Reporting is very poor. Basic stuff like how much have i invoiced this month across all projects? cant do it! Review Source HK Hank K. Estimator Construction Used the software for: 1-2 years ### "Working with Buildertrend" November 8, 2024 4.0 Working with it for about 1 1/2 years and very satisfied Pros In buildertrend you have the ability to keep all information from your client in one program. From beginning to end of each project you are able to track process of jobs and payments of jobs. You cam add change orders and show you payments for product and labor. Cons No cons. Easy to navigate. Cost was a little high in our opinion. Review Source JS John S. President Construction Used the software for: Less than 6 months ### "Builder Trend Review from and established Custome Builder" December 19, 2023 3.0 It has been disappointing. If you are a Coconstruct user I would recommend you wait as long as you can and then either switch to Builder Trend or at that point maybe there will be some better software in the marketplace. Six months in, and tens of thousands of dollars implementing we are 50/50 on whether we will keep it. We keep trying to find work around. We have 10 people on our team and no one is pleased. We are hopeful that they will change. We have asked why they do not adopt more features from CoConstruct and we are told they are considering it. Unfortunately they do not list these changes on the Road Map of changes they say they are working on. We are beginning to think they really do not plan on adopting more of Coconstruct and just say they are to attract Coconstruct's loyal followers. Pros The product does look good and they seem well capitalized which bodes well for their longevity. They also bought the software that we used, CoConstruct, and had said they were going to merge the two, taking the best of both software. Cons We moved from CoConstruct. Buildertrend has a ton of features but it is not intuitive and does not tie together well. It is a mile wide but an inch thick. It is not designed for the Custom Home Builder, it is for a production Builder software. It does not tie well to Quickbooks either. Overall Builder Trend has lots of features, but they "live" in different silos and one function does not communicate well with the other function. The estimate software is bad, and way too complicated. You cannot condense multiple estimate lines into love category, etc.... The specifications tab does not translate to the selections. You cannot add attachments to the specifications. CoConstruct was a beautiful software that worked wonderfully and was design to be efficient. Builder Trend is not. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Builder Trend bought CoConstruct and since we starting a lot of new jobs we thought it would be the best time. We have been told Coconstruct will close at the end of 2024 Review Source Response from Buildertrend January 9, 2024 Hi John. We really appreciate you taking the time to provide this feedback. Please reach out to our team when you get a chance. We'd love to see how we can better support you through the transition from CoConstruct to Buildertrend. AB Aayah B. CEO Construction Used the software for: 2+ years ### "Terrible Construction Management System and Service" October 15, 2020 2.0 This service is no longer worth it. The app never works, it upsets alot of customers because they can't pay their invoice and have login problems. Technical support responds in a way that is similar to saying "oh well" or what would you like me to do about it" or "it is what it is". Those are highly unacceptable answers for 200.33 a month. Time to finally transition to ProCore and let Co-Construct keep their mess. I rather pay the higher fee for a service that won't drive away my customers. Pros Job costing Ability not communicate in one system Ability to share photos and documents Cons Excessive messaging even when it's turned off Constant issues with login on customer end Constant issues with the payment system Hates QuickBooks Problems with entering taxes Uses a text format rather than Word in Proposal/Estimate section No 24 hour customer support No solutions available to fix issues Cost more than it's worth when half of the system is having problems on a daily basis Price Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing Buildertrend Price and services. Definitely not worth it now as this was 4 years ago and the service is now extremely terrible. It's like the Walmart of all the Construction Management systems. We will be switching to ProCore. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) I thought Co-construct was going to provide all of these great services that would be better. Co-Construct is just as bad as BuilderTrend with a heftier price tag. Review Source Response from Buildertrend October 24, 2020 Aayah -- This is Donny Wyatt, Founder and CEO at CoConstruct, and I want to apologize for what sounds like an unacceptably rough experience from your end. Our team will be reaching out, but what I can see from our records, your implementation coach has been trying to schedule times to work with your team. They've replied that they were busy, and that we should check back later. That's understandable, but it sounds like we didn't have a chance to get the feedback from your team so we could try and address it. Likewise, we haven't received any support tickets about most of what you mentioned. We'd love to have a shot at it, since many of the things you mentioned are areas that work well for thousands of our clients. I completely understand if you've just mentally moved on, and if you do just commercial projects, ProCore may be a better option for you, anyway. But, if you would like to give us a chance to make it right, please reply to your coach, and we will jump right on it. RS Rebecca S. Office admin Construction Used the software for: 1-2 years ### "Very useful tool but complicated" March 22, 2021 5.0 Overall I am happy with the software. It takes a long time to populate everything and it takes a lot of time to learn how to use all of the tools, and it is REALLY expensive, . . . but, it can be a very good tool that saves a lot of money through more efficient RFP process and scheduling. Pros I like that, once all of your templates, specs, and trade partners are populated, it is very easy build professional looking proposals, quickly send out and manage RFPs, easily track jobs, and sync with quickbooks. Cons I wish there was a better tool in the estimate section for showing Cost to Complete. In quickbooks, there is a report that can show you how you are tracking cost wise against your construction schedule. It would be great to have something like that in CoConstruct. I wish there was a way to check a box on uploaded documents so they could be viewed in multiple places. Example, if I upload a PDF in the bids section, I wish I could also attach it automatically to the applicable section of the selections. As it is now, I have to duplicate that work by uploading it in both places. If the bid request is linked to a spec, it should give the option to attach the bid in both locations. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Builder Trend was difficult to use and did not offer half of what CoConstruct does. It was not user friendly. We are EXTREMELY concerned about the merger of the two companies. If CoConstruct turns into Builder Trend, we will stop using it. We spend 5K plus annually on CoConstruct between monthly service and the per project cost of Active Projects. Review Source SL Stephanie L. Office manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Awesome! Great Program" January 15, 2026 5.0 Buildertrend is easy to use. We can track our projects on there efficiently. The layout is organized. Review Source AO Alison O. Studio conversion Arts and Crafts Used the software for: 6-12 months ### "Buildertrend works great for the person paying" June 30, 2025 5.0 Pros Buildertrend made it extremely simple to make payments of large sums to my contractor. It was easy to manage the payments item by item. Cons Buildertrend slowed down the payment a little bit for the contractor, as I had to verify small payments that went into my bank. To be honest, this put me at ease, but on their end I realize it was a little slow. Review Source JW Justin W. Owner Construction Used the software for: Less than 6 months ### "BuilderTrend" February 8, 2025 5.0 It takes a bit to get it going and to get acclimated. However, once you figure it all out, you can use it to do anything you need as far as a CRM app. Pros This app does it all! Point blank. Finances contracts, proposals. Cons The price was too high for me. Im a small town remodeler. Review Source CP Corey P. Estimator Construction Used the software for: 2+ years ### "BuilderTrend, Maybe?" November 11, 2024 3.0 Pros It is a one stop shop for your construction company Cons It tries to do to much and in doing so it does not do one thing very well Review Source MD Monica D. Lead intake Construction Used the software for: Less than 6 months ### "Good & transparent with a wide range of features" November 11, 2024 4.0 I think positive as it provides a wide range of features that make managing projects efficient Pros I like that it is user friendly interface Cons I dont like the overwhelming features, not very user friendly. The tools were overwhelming Review Source DR Dave R. Manager Construction Used the software for: 2+ years ### "There are better options" March 4, 2024 5.0 Pros The estimate and proposal templates were very easy to use and got used often. When we had more than one job that was similar, we created a template so sending out the estimate and the proposal went very quickly. Cons The mobile app was almost unusable. It often crashed or refused to load and only offered limited features from the main software, so all our crew only used the app for the time clock feature. If we had to access the software in the field, we all just used the mobile web browser on our phones and loaded the full webpage. Review Source CF Cord F. Partner Construction Used the software for: Less than 6 months ### "I didn't know what I was missing..." February 5, 2020 5.0 I am finding myself being more accurate and detailed with estimates and labor costs. The time clock feature takes a lot of calculating off my shoulders. The scheduling, estimating, change orders, to-do's, daily logs, and PO's/bills features cut my logging time in half and the fact that everything is stored on Buildertrend and that I can make this information visible to clients prevents me from going through repetitive actions to keep people on the same page. Using the cost catalog with cost codes makes for a streamlined process in creating and releasing information to the client, this also keeps an accurate record of activities and makes for a very professional look when showing these documents to clients. I have so much more time in my day to tackle more productive and urgent matters while handling day to day operations for current jobs in a fraction of the time compared to not using Buildertrend. Pros The live updates in communication with subs and clients makes this software very desirable for my clients. Simplifies the process of communication and keeping people up to date. Cons For a single person that handles all day to day operations for a company and trying to learn a new software is a challenge. Not necessarily a con but to integrate the software makes for a bigger workload for a couple weeks. Reason for choosing Buildertrend I have seen several products that help with some operation in a company. The most disappointing factor with all the programs I have seen and tried is that at some point flaws are revealed as to why "it just won't work for me". There was always something left out or it couldn't handle enough information and tasks for me to really make the software worth my time to continue to use it. The biggest factor for giving up on looking for other programs was that I had just decided there aren't programs available that "work" and are still affordable for smaller companies. Within the first couple of minutes of the sales pitch, I realized just how inclusive Buildertrend is regarding day to day operations. So I decided to try it out to put it to the test since I could get my money back if I say it was not worth my time. Fast forward 90 days, now I see major improvement in turnover time for estimates, streamlined assigning tasks to workers and clients to keep the project moving, and a completely new level in completing selections for interior finishes and items to be selected for the project. I have received very positive feedback regarding the professionalism and thoroughness of details and information presented to clients through Buildertrend which has been a direct correlation to clients using their accounts to access information for the project. I believe this software is a big improvement towards our success. Review Source JB Jeremy B. Partner & Manager Consumer Goods Used the software for: 2+ years ### "Co-Construct has changed our business" April 7, 2021 5.0 Pros From the 50,000 foot view, we are able to do more business thanks to the nearly countless features this program offers. It is incredibly user friendly and the customer service is by far better than any company I've ever dealt with. Cons The accounting integration is time consuming. I truly do not believe that this is a down side to Co-Construct however...it is the nature of making it work the way it needs to. Getting over this hurdle, which CC provides plenty of assistance to do, and you are off to the races. Review Source Joseph M. Senior Engineer Civil Engineering Used the software for: 2+ years ### "Agrxis Review on CoConstruct" May 19, 2023 5.0 CoConstruct has proven to be a fantastic management tool for my building projects, in my opinion. My productivity has been substantially eased by the feature-rich package, which has also improved communication with my staff and clients. Efficiency and productivity have considerably increased because to the ability to handle project finances, schedules, and communications in a single location. The interactive client site has also impressed me since it enables easy contact and keeps all parties informed about the status of the project. The ability to manage estimates, invoicing, and financial reporting has been made easier by the interaction with financial tools. The mobile app also guarantees that I may handle tasks while on the road and stay connected. CoConstruct has helped my construction company overall by streamlining project administration and producing good results. Pros I adore CoConstruct, and it is now a necessary tool for all of my building projects. The extensive project management tools of CoConstruct are one of my favorite aspects of the software. CoConstruct covers every stage of the building process, from early planning and budgeting through scheduling and communication. Real-time collaboration with my staff and clients has greatly increased productivity and decreased misunderstandings. The platform's simple navigation and clear user interface make it simple to organize projects, keep track of deadlines, and monitor progress. My project's financial administration has been simplified by the integrated financial tools, which include cost monitoring and invoicing. Additionally, the CoConstruct team's customer service has been outstanding, always helpful and responsive whenever I have a query. Cons Despite having a mostly pleasant experience with CoConstruct, there are a few features that I didn't particularly enjoy. First off, especially for smaller construction companies or independent contractors, the price structure might be a little on the expensive side. For some people seeking for a more cost-effective alternative, the price may be a deterrent. Review Source Response from Buildertrend May 22, 2023 Hi Joseph, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team. EJ Ethan J. Maintenance Manager Construction Used the software for: 6-12 months ### "Could Be a Great Solution for a General Contractor with Large Projects" July 17, 2018 3.0 Overall, BuilderTrend seems like it could be a good solution for companies that build homes or do other large projects like that with subcontractors. It definitely is not designed for companies that do small jobs or many jobs with one client. Be ready with questions when meeting with your BT rep during your 90 day trail time. Have them show you how things are done so you understand how it works 100%. There were a few features that were promised to us, but then when we asked more specific questions, it turned out that those things were not as promised. However, probably a great tool for a general contractor needing to stay organized and wanting to stay transparent to clients! Pros \- Time tracking with overtime automatically calculated. - Job costing with custom jobs/types. Can generate reports so you can see effectiveness of employees. - Different views for job schedule which can be nice - calendar, agenda, gantt. - Can store unlimited photos, videos, and documents. All are organized in folders and can be shared with the client easily. - Can assign multiple employees to jobs as well as subcontractors and their prices and information. - It will show your current costs, so you can see how much the job is costing the client in real time. - Most everything is customizable and template based. - You are assigned a specific rep from BT that will answer all questions and do live training with you - Very helpful. - There are a fair amount of videos available online from other users who are also using the software. - Effective for companies that deal with large jobs with many moving parts and subcontractors. - Client portal for each job that includes notes, pictures, videos, progress, invoices, etc. This all can be hidden from clients as well and customized to how much information you are wanting to share. Cons \- Calendar feature doesn't allow you to drag and drop jobs or scheduled items and also allow clients to view it. You can either drag and drop or have it be viewable to clients. This is fairly simple to switch back and forth, but it adds extra steps. - App is not user friendly for employees or technicians. There are too many buttons to press. - This software only works well for companies that handle large jobs that are long term with many elements. - To-do's are fairly simple and not well designed. Great that you can add photos, videos, docs to each checklist item. But there's only 1 checkbox per item, no title for the item, and no way to make the to-do list required for employees. - If you don't press "save" after uploading photos/videos or writing notes, they will disappear and you can easily erase notes. No window that reminds you to save work before moving on. - Extremely job-based. You must chose the job and then you can view schedule, clock in, add notes, complete checklist, etc. Not easy to view all jobs at same time. - No line items for invoices. - Client portal is set up to be job-based and not client-based. That means every job will have to have a different username for the client to log into. - Overtime that is automatically calculated doesn't automatically calculate a higher rate on the client's budget. - Learning curve is overall fairly steep. As a fast learner and pretty technically able, it took me a while to figure out how the software worked. Not super intuitive. - Not a very updated or attractive look. Review Source Response from Buildertrend July 20, 2018 Ethan, we very much appreciate your detailed feedback! We would love to have a member of our Product Team contact you to hear more of how we can make Buildertrend a fit for your industry. Thanks again! MM Mark M. President Construction Used the software for: 1-2 years ### "Builder Trend Review" June 13, 2019 4.0 Incredible team product. It takes a lot to learn and get everybody on-board but it ties all parts together in an organized system that can be shared by all on the team. The Daily reports and budget are the most important part to running the business. I know more of what is going on in each job now than when I would try to visit them daily. Great program I do not know how we managed without it Pros Daily Reports, Budgets, Owners Portal , Lead tracking and use. file management great. All information is in one place & organized. The To-do Ap is great and has a task check off sheet which is great except for one fatal flaw. Cons Messaging comes from Buildertrend and not from our own email or our name in front. Confusing clients, reducing branding opportunities for us, creating junk-mail issues with our clients. - We just do not use it. The Billing side is weird but improving. The payments to subcontractors has improved and can be done on a percentage basis but the billing to clients does not. We use an AIA billing form and use that with the Buildertrend system but the Change orders appear and add to the bill making it awkward and we have to tell clients not to ignore the amount owed on the bottom of the billing. The selections ap is a good idea and is believed in by some in our organization. It is awkward and confusing and I personally think it would work better if it was treated somewhat like a change order. I think if the change orders show up on Billing page so should selections. The To-do Ap is great except that it allows the task to be assigned to multiple people. In a way that is good but if more than one person is responsible than no one is. I think it should have a primary responsible person (this can bye done by assigning tasks but that is cumbersome and has other issues. -The To-do Ap is great and has a task check off sheet which is great except for one fatal flaw. The task check off sheet inside the to-do task is great except that the task can be marked complete by anyone though not all the sub tasks have been marked complete Review Source Response from Buildertrend July 2, 2019 Mark - thank you for your review and feedback! I've passed your suggestions on to our Product team to review. We appreciate you taking the time to do this! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.