# Buildertrend Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Buildertrend Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Buildertrend Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/70092/Buildertrend

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# 

 Buildertrend Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 15, 2025

Written byLaura Burgess

Laura Burgess

Content Analyst

Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-d...

[See bio & all articles](https://www.capterra.com/resources/author/laura-burgess/)

Content Analyst

Edited byCaroline Rousseau

Caroline Rousseau

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel...

[See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

Written by [Laura Burgess](https://www.capterra.com/resources/author/laura-burgess/)

Content Analyst

Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-driven sales automation and its impact on the customer experience (CX). Laura's research has been featured in Australian publications such as ABC News, HR Leader, Inside Retail, Dynamic Business, Retail Biz, and Technology Decisions.

Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Buildertrend

Buildertrend Overview:

### Key takeaways

Insights from verified Capterra reviews

Buildertrend is a construction project management tool for small and midsize construction firms. It allows businesses to centralize operations supporting sales, scheduling, and budgeting. With tools for communication, project tracking, and client visibility, it is suited to users that want to incorporate vendor management into their planning and project management platform.

### Our verdict

Buildertrend is a strong choice for construction teams seeking an all-in-one platform for project planning, client communication, budgeting, and document tracking. Its features support collaboration and visibility, but performance slowdowns and a complex interface may impact the user experience. Despite this, many small firms value its customized tools, real-time syncing, and continuous product improvements.

Top alternative

Featured

Overall rating

Based on 2,481 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Pros & cons

Comprehensive client management platform

Integrated team communication tools

Frequent glitches and slow performance

Limited accounting integration features

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Buildertrend?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.buildertrend.com&name=Buildertrend)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Buildertrend

4.5 (2,481)

VS.

[4.5 (813)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (2,473)

Ease Of Use

4.3 (813)

Value For Money

4.3 (1,177)

Value For Money

4.6 (753)

Customer Service

4.7 (2,206)

Customer Service

4.5 (771)

## Buildertrend alternatives

While Buildertrend remains a popular choice, alternatives like Contractor Foreman, JobTread, and Houzz Pro offer user-friendly platforms with competitive features, providing options for firms seeking different construction project management solutions.

[4.5 (2,655)](https://www.capterra.com/p/56250/Procore/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (596)](https://www.capterra.com/p/160201/ConstructionOnline/reviews/)

Starting price

$475.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (2,203)](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/70092/Buildertrend/alternatives/)

## Who uses Buildertrend?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive client management platform

95% positive reviews out of 445

Most reviewers indicate client support is enhanced by transparent communication, centralized project info, and easy client access.

Joseph M

Senior Engineer, 201 - 500 employees.

"The interactive client site has also impressed me since it enables easy contact and keeps all parties informed about the status of the project."

Frequent glitches and slow performance

57% negative reviews out of 271

Most users report bugs and issues include slow load times, cumbersome navigation, and occasional system crashes or errors.

Ashley K

Office Manager, 2 - 10 employees.

"Also, when syncing with quickbooks, you can get errors and everything must match 100%."

Integrated team communication tools

96% positive reviews out of 248

Most users report team collaboration improves with centralized communication, task assignment, and real-time project updates.

Limited accounting integration features

47% negative reviews out of 174

Some reviewers describe accounting and payments as difficult due to poor tax handling, clunky syncing, and inflexible billing.

Hugo F

director, 2 - 10 employees.

"the financial module is too far behind the functionality of a Quickbooks or Xero so it makes using it for processing really poor."

Streamlined custom home management

94% positive reviews out of 196

Most users comment custom home building is simplified by organized details, flexible templates, and client involvement.

Cody H

Account Manager. , 501 - 1,000 employees.

"It allowed for progress to be shared with future home owners."

Overwhelming and inconsistent email alerts

37% negative reviews out of 154

Some users report email notifications generate excessive messages, delayed delivery, and confusion with reply and notification settings.

## Buildertrend's interface

Reviewers appreciate Buildertrend for its user-friendly interface, with many praising its professional layout and efficient Daily Logs tool. Still, other users note the interface appears cluttered and outdated, with slow load times and a steep learning curve.

2+

Laura Burgess

Senior Content Analyst

Buildertrend brings strong functionality, but its interface can feel dated and overwhelming at first. With time, users grow to appreciate its depth and organization.

Ease of Use

4.4 (2,473)

4.4

Based on 2,473 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Laura Burgess

Senior Content Analyst

Once you get used to the interface, job costing and mobile access can still offer real value for employees both on the go and on-site.

Features

4.3 (2,462)

4.3

Based on 2,462 reviews

The features below have the most positive sentiment out of the Buildertrend reviews from the past two years that rate its features. Our commentary is based on reviewer sentiment and represents reviewers' collective feedback.

Multiple projects

4.3 (35)

35 reviewers rated this feature

Buildertrend helps you monitor and compare the status of multiple projects simultaneously, with no limit on the number of projects. View current and past projects, with all details stored for easy comparison and individual review. Some users note that the navigation can be cumbersome.

Project management

4.2 (22)

22 reviewers rated this feature

Buildertrend helps teams manage every phase of a project, from planning and scheduling to execution and completion. The platform supports assigning tasks, tracking milestones, and updating information in real-time. While some users find the interface busy, many appreciate the centralized view of project data and team responsibilities.

Project tracking

4.1 (21)

21 reviewers rated this feature

Buildertrend syncs projects, facilitates communication, and provides real-time monitoring and useful metrics. The software is user-friendly, easy to navigate, and essential for business users. However, there is a lack of integration between internal budgets and client-facing summaries, and sometimes there are issues with scheduling, which go offline and can result in extra work.

Job costing

3.6 (21)

21 reviewers rated this feature

Buildertrend’s job costing feature can be difficult to navigate, making it hard to track budgets accurately without extra effort.

Mobile access

3.5 (26)

26 reviewers rated this feature

The app often crashes or refuses to load and offers limited features. Some resort to using the mobile web browser on their phones while out in the field instead.

Advanced scheduling

0 reviewers rated this feature

The scheduling feature allows teams to use multiple views to help manage project timelines and resources effectively.

Cashflow management

0 reviewers rated this feature

The software's financial tools help construction firms manage the money coming in and going out and analyze cost and revenue.

Receipt capture

0 reviewers rated this feature

Buildertrend enables users to capture and organize receipts on mobile or desktop devices.

Advanced reporting and customizable dashboards

0 reviewers rated this feature

Buildertrend generates custom business reports that provide insights into project performance, budgeting, and client management.

Proposal dashboard

0 reviewers rated this feature

This feature gives access to all lead and job proposals in one place. Users can download finalized proposals in .CSV or PDF format, ensuring easy recordkeeping.

Projected cost adjustments

0 reviewers rated this feature

This feature enables users to update projected costs on the Job Costing Budget screen as new information emerges, helping teams stay ahead of actual expenses.

Dynamic file managment

0 reviewers rated this feature

Improves document handling by allowing teams to organize, track, and retrieve files more efficiently throughout the project lifecycle.

All key features (155)

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

0.00% of 1 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

65.38% of 26 reviewers that rated this feature as important or highly important

Track money owed to a company's creditors/suppliers

200.00% of 1 reviewers that rated this feature as important or highly important

Track outstanding invoices and the money owed from clients

100.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

60.00% of 5 reviewers that rated this feature as important or highly important

Buildertrend generates custom business reports that provide insights into project performance, budgeting, and client management.

0 reviewers rated this feature

The scheduling feature allows teams to use multiple views to help manage project timelines and resources effectively.

0 reviewers rated this feature

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

0% of 0 reviewers...

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

0% of 0 reviewers...

A record of all activities within the system, including user access, changes made, etc.

0.00% of 1 reviewers that rated this feature as important or highly important

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

63.64% of 33 reviewers that rated this feature as important or highly important

Track the list of items required to be billed/invoiced to clients

0% of 0 reviewers...

Create, manage, and send invoices or bills to customers

67.74% of 31 reviewers that rated this feature as important or highly important

Material list of manufacturing parts and associated costs

0% of 0 reviewers...

Manage and monitor spending to align with the financial constraints or goals

0% of 0 reviewers...

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

33.33% of 3 reviewers that rated this feature as important or highly important

Track actual spending to ensure it's in line with the planned budget

69.77% of 43 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

0% of 0 reviewers...

Track and manage schedules and meetings via an integrated calendar

91.67% of 12 reviewers that rated this feature as important or highly important

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

0% of 0 reviewers...

The software's financial tools help construction firms manage the money coming in and going out and analyze cost and revenue.

0 reviewers rated this feature

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

66.67% of 24 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

100.00% of 1 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

60.00% of 5 reviewers that rated this feature as important or highly important

Track all company interactions with current clients

0.00% of 5 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

25.00% of 20 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

100.00% of 3 reviewers that rated this feature as important or highly important

Specialized for organizations who focus on commercial projects and processes

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

0% of 0 reviewers...

Manage, organize, and store contact information

0.00% of 2 reviewers that rated this feature as important or highly important

Track, store, and access client contracts or licenses

75.00% of 8 reviewers that rated this feature as important or highly important

Easily track all contractor information in one centralised location

0% of 0 reviewers...

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

70.00% of 10 reviewers that rated this feature as important or highly important

Collection of data related to the costs associated with various items, products, services, or activities

25.00% of 4 reviewers that rated this feature as important or highly important

Forecast the cost and resources required to complete a project

100.00% of 5 reviewers that rated this feature as important or highly important

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

0% of 0 reviewers...

Forecast of the expenses necessary for project completion

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

41.18% of 17 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

0% of 0 reviewers...

Store and organize information about customers and previous interactions

0% of 0 reviewers...

A website or login for customers to access information

0% of 0 reviewers...

Add customized logos and colors to align with company branding

0% of 0 reviewers...

Customize data fields to support various needs and use cases

0% of 0 reviewers...

Pre-designed layouts that can be customized to match preferences and requirements

75.00% of 8 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

100.00% of 4 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

100.00% of 2 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

60.87% of 69 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

50.00% of 2 reviewers that rated this feature as important or highly important

Improves document handling by allowing teams to organize, track, and retrieve files more efficiently throughout the project lifecycle.

0 reviewers rated this feature

Estimating software designed for electrical businesses

0% of 0 reviewers...

Electronically collect payments for goods or services

0% of 0 reviewers...

Digitally sign online documents

0.00% of 1 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

100.00% of 2 reviewers that rated this feature as important or highly important

Pre-made examples and templates for emails

0% of 0 reviewers...

Track employee schedules, availability, and performance across projects and tasks

0.00% of 1 reviewers that rated this feature as important or highly important

Track the location of specific equipment at all times

0% of 0 reviewers...

Estimate expected cost based on various factors before a project begins

70.59% of 17 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

80.00% of 5 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

33.33% of 3 reviewers that rated this feature as important or highly important

Store and access documents, forms, and photos in one centralized place

0% of 0 reviewers...

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

0% of 0 reviewers...

Plan, manage, and track the financial activities of an individual or organization

80.00% of 5 reviewers that rated this feature as important or highly important

Primarily serving architecture, engineering, and construction industry professionals

15.38% of 13 reviewers that rated this feature as important or highly important

Specialized for organizations who focus on residential projects

0.00% of 3 reviewers that rated this feature as important or highly important

Form predictions based on past and present data/trends

0% of 0 reviewers...

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

0.00% of 4 reviewers that rated this feature as important or highly important

Centralized accounting record which tracks all financial transactions

0% of 0 reviewers...

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

0% of 0 reviewers...

Archive of job costs for similar projects

100.00% of 1 reviewers that rated this feature as important or highly important

Estimating software designed for HVAC businesses

0% of 0 reviewers...

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

0% of 0 reviewers...

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

60.00% of 5 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

0.00% of 1 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

0.00% of 1 reviewers that rated this feature as important or highly important

Identify and respond to unexpected problems or failures (ie. "negative events")

57.14% of 7 reviewers that rated this feature as important or highly important

Buildertrend’s job costing feature can be difficult to navigate, making it hard to track budgets accurately without extra effort.

21 reviewers rated this feature

Manage and track all job information and associated tasks

50.00% of 2 reviewers that rated this feature as important or highly important

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

66.67% of 15 reviewers that rated this feature as important or highly important

Track and visualize the status of an ongoing job and the time spent on tasks or projects

133.33% of 3 reviewers that rated this feature as important or highly important

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

0% of 0 reviewers...

Report on the allocation and distribution of labor costs across projects

0% of 0 reviewers...

Store information about leads or contacts and track, manage and nurture them throughout the sales process

22.22% of 9 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

100.00% of 1 reviewers that rated this feature as important or highly important

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

33.33% of 3 reviewers that rated this feature as important or highly important

Monitor task progress and planned accomplishments to better manage project status

0% of 0 reviewers...

The app often crashes or refuses to load and offers limited features. Some resort to using the mobile web browser on their phones while out in the field instead.

26 reviewers rated this feature

Notifications via mobile devices

0% of 0 reviewers...

Access the system via a mobile application

20.00% of 5 reviewers that rated this feature as important or highly important

Capture signatures via mobile devices

0% of 0 reviewers...

Buildertrend helps you monitor and compare the status of multiple projects simultaneously, with no limit on the number of projects. View current and past projects, with all details stored for easy comparison and individual review. Some users note that the navigation can be cumbersome.

35 reviewers rated this feature

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

0% of 0 reviewers...

Ability of websites, web applications, or mobile applications to function without an active internet connection

50.00% of 2 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

0% of 0 reviewers...

Track/log the amount of time employees worked per job using a timer

0% of 0 reviewers...

Swipe a credit card or manually process payments while with the customer in the field

0% of 0 reviewers...

Manage employee salary processes, data, taxes, and records administration efficiently

200.00% of 1 reviewers that rated this feature as important or highly important

Level of completion within a task

0% of 0 reviewers...

Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries

66.67% of 3 reviewers that rated this feature as important or highly important

Capture photos for any type of use case

0.00% of 1 reviewers that rated this feature as important or highly important

Estimating software designed for plumbing companies

0% of 0 reviewers...

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

0% of 0 reviewers...

Document and report the progress of ongoing projects

0% of 0 reviewers...

Reporting on how each user, task or process has advanced since its initiation

100.00% of 3 reviewers that rated this feature as important or highly important

Manage and track financials on a project-to-project basis

100.00% of 1 reviewers that rated this feature as important or highly important

Business model that bills clients an amount based on the project/task/job performed

100.00% of 4 reviewers that rated this feature as important or highly important

Buildertrend helps teams manage every phase of a project, from planning and scheduling to execution and completion. The platform supports assigning tasks, tracking milestones, and updating information in real-time. While some users find the interface busy, many appreciate the centralized view of project data and team responsibilities.

22 reviewers rated this feature

Organize and schedule projects

0% of 0 reviewers...

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

53.66% of 41 reviewers that rated this feature as important or highly important

Identifying critical tasks that make up a project and assigning start and end dates for each

66.67% of 3 reviewers that rated this feature as important or highly important

Pre-designed project plans that can be customized

100.00% of 2 reviewers that rated this feature as important or highly important

Measure time to completion or hours worked for projects

0.00% of 3 reviewers that rated this feature as important or highly important

Buildertrend syncs projects, facilitates communication, and provides real-time monitoring and useful metrics. The software is user-friendly, easy to navigate, and essential for business users. However, there is a lack of integration between internal budgets and client-facing summaries, and sometimes there are issues with scheduling, which go offline and can result in extra work.

21 reviewers rated this feature

This feature enables users to update projected costs on the Job Costing Budget screen as new information emerges, helping teams stay ahead of actual expenses.

0 reviewers rated this feature

Estimate or forecast of a future scenario based on the study of present trends

0% of 0 reviewers...

This feature gives access to all lead and job proposals in one place. Users can download finalized proposals in .CSV or PDF format, ensuring easy recordkeeping.

0 reviewers rated this feature

Create proposals based on costs of labor and materials

60.00% of 10 reviewers that rated this feature as important or highly important

Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal.

0% of 0 reviewers...

Create, send, and track purchase orders and their statuses

64.29% of 14 reviewers that rated this feature as important or highly important

Integrates with QuickBooks

100.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

53.85% of 13 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

0% of 0 reviewers...

Notifications that are delivered to users as soon as an event occurs

66.67% of 3 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

50.00% of 6 reviewers that rated this feature as important or highly important

Buildertrend enables users to capture and organize receipts on mobile or desktop devices.

0 reviewers rated this feature

Automated process of charging customers at regular intervals for repeated access or use of a product or service

0% of 0 reviewers...

Timed notification for any upcoming task, deadline, appointment, or activity

0% of 0 reviewers...

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

100.00% of 2 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

39.13% of 23 reviewers that rated this feature as important or highly important

Manage the rescheduling of appointments

80.00% of 5 reviewers that rated this feature as important or highly important

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

33.33% of 3 reviewers that rated this feature as important or highly important

Organizes and stores history of RFIs (request for information) & submittals, tracks date/time and whether a response has been received

25.00% of 4 reviewers that rated this feature as important or highly important

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

0% of 0 reviewers...

Pipeline view and tracking lead status

0.00% of 2 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

53.85% of 52 reviewers that rated this feature as important or highly important

Track staff hours through a calendar view

0.00% of 1 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

60.00% of 20 reviewers that rated this feature as important or highly important

Track information, qualifications, and contact details of subcontractors

72.00% of 25 reviewers that rated this feature as important or highly important

Ensure subcontractors are working safely on client sites and document audits/inspections for reference.

0% of 0 reviewers...

Manage all supplier data and operations

77.78% of 9 reviewers that rated this feature as important or highly important

Measure digital plans to calculate labor and materials needed

0% of 0 reviewers...

Create, manage and track all task activities and progression

47.83% of 46 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

40.91% of 22 reviewers that rated this feature as important or highly important

Track and manage the scheduling of tasks

55.17% of 29 reviewers that rated this feature as important or highly important

Allow multiple team members to edit and work on the same document

0% of 0 reviewers...

Log and record hours worked and costs spent to assist in billing and invoicing

73.68% of 19 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

50.00% of 4 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

73.33% of 15 reviewers that rated this feature as important or highly important

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

0% of 0 reviewers...

Track the duration and expiration of warranty as well as any obligations under that warranty

33.33% of 6 reviewers that rated this feature as important or highly important

Provides varying estimates based on different scenarios

0% of 0 reviewers...

Creating, assign, and track jobs and/or tasks for work orders

75.00% of 4 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

59.09% of 22 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Laura Burgess

Senior Content Analyst

Once you get used to the interface, job costing and mobile access can still offer real value for employees both on the go and on-site.

Features

4.3 (2,462)

4.3

Based on 2,462 reviews

## Pricing

Buildertrend offers three pricing plans tailored to your business needs. Pricing is custom and depends on factors like business type and average annual construction volume, with features expanding by plan.

### Starting price

Contact vendor  
for pricing

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/70092/Buildertrend/pricing/)

Laura Burgess

Senior Content Analyst

According to our data, most construction software users have two to five licenses and a majority (66%) budget $350 or less per month.

Value for money

4.3 (1,177)

4.3

Based on 1,177 reviews

## Integrations

Buildertrend offers integrations with accounting, CRM, and HR tools. These connections reduce manual work, sync data, and help construction teams improve accuracy, communication, and efficiency.

Popular integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Laura Burgess

Senior Content Analyst

Buildertrend’s ability to sync with tools like QuickBooks, Xero, and HubSpot means everything, from job costs to client updates, stays aligned. These integrations save time and keep teams better connected.

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## Support, customer service and training options

Customer Service

4.7 (2206)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (2,206)

4.7

Based on 2,206 reviews

## User reviews

Overall rating

4.5

Based on 2,481 reviews

Filter by rating

5(1425)

4(859)

3(150)

2(33)

1(14)

Mentioned topic

Sorted by most recent

Michael D.

Chief Operating Officer

Construction

### "Would be so much better if it could integrate"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 8, 2026

Overall does what we need for it, but lack of integrations means we are constantly open to opportunities to consolidate tech stack

Pros

Communication with subcontractors and field installation crews. Also time keeping on multiple job sites

Cons

Lack of integrations with other tools. It is very powerful however not being able to link a job page to an ERP or other CRM is a huge opportunity lost

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Matt G.

Project manager

Construction

### "Good Tool for project management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 9, 2026

Its a very streamlined, easy to use management software. The daily logs, purchase orders / change orders and client portal are all very useful.

Pros

BuilderTrend is continually updating and improving. The changes are easily understood the formatting is very clear.

Cons

As with everything these days, the costs do increase from time to time. I also wish the scheduling was improved slightly.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reasons for choosing Buildertrend

It was a a user friendly, and cost effective management tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Julieann L.

Office manager

Construction

### "Buildertrend - All in One Project Management System "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 28, 2026

Overall Buildertrend is indispensable to our business. The mobile app is easy to use for our field crew and the portal is crucial to managing and tracking project costs

Pros

Buildertrend does a great job with organizing the portal to mirror a construction project from lead to completion. The sales tab has everything you need to effectively manage leads with sections for notes, schedule follow ups and log conversations. Other than what you would expect in the project management tab (schedule, to-dos), what we find most helpful are the daily logs and client updates. Client updates feature is very popular with our clients and the AI feature to pull photos and generate a summary for the client is gold. The cost inbox is another favorite feature of ours. It is one big container for all receipts where they can, one by one, be assigned to the correct job.

Cons

The reporting section is improving but still needs more robust and reliable reporting. Sometimes Buildertrend’s eagerness for constant improvement makes the portal more convoluted and makes some features redundant. For example, there is the ToDos feature and the Tasks feature. Also the cost inbox and the ability to drag or upload a receipt in the bills section is too much. I also would like to see a more robust, customizable and visually appealing Builder Dashboard as there currently isn’t one, really. The cost (about $800/ month) is hard to justify sometimes

Switched from

[Buildxact](https://www.capterra.com/p/173135/buildXACT/)

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

We needed something that covered all our wants and needs for project management

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Mark B.

VP of Sales and Estimating

Construction

### "A decent software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 25, 2026

Pros

Buildertrend effectively centralizes project management, scheduling, and communication. The tool helps me keep field teams, office staff, and clients aligned throughout the entire project.

Cons

At first, the range of features can feel overwhelming. Some functionalities overlap and require time to configure in order to fit internal processes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SL

Stephanie L.

Office manager

Electrical/Electronic Manufacturing

### "Awesome! Great Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 15, 2026

Buildertrend is easy to use. We can track our projects on there efficiently. The layout is organized.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RT

Rob T.

Owner

Construction

### "Proceed with Caution"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 4, 2025

I’ve been a long-time Buildertrend user, and while the software itself is fine and generally works as advertised, I’ve run into a major issue that anyone considering this platform should be aware of: it’s extremely difficult to export your information if you ever decide to leave. I attempted to cancel several months ago, only to learn that there is no simple or bulk way to download years’ worth of files, photos, proposals, and customer information. Because I’ve used Buildertrend for several years, manually exporting everything one item at a time would take an unreasonable amount of time. I reached out to support, expecting a solution, and was told that there is no option for bulk downloading data — something I find very hard to believe for software at this scale. As a result, I’ve been forced to continue paying for a platform I’m no longer actively using simply because I need access to my historical project data. For contractors, builders, or construction businesses considering Buildertrend: be extremely careful. Once your information is inside their system, retrieving it later is a massive challenge. If you’re planning to switch platforms in the future or just want flexibility, keep in mind that your data will not be easily portable. Great software should empower users — not lock them in. Unfortunately, until Buildertrend addresses this major issue, I can’t recommend it without serious caution.

Pros

Fairly decent software and there are a lot of features, but takes a lot of time to learn how to use it

Cons

terrible customer service and technology advances are not top priority. They also make it incredibly difficult to retrieve your information and export it out if you cancel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Shauna H.

Accounts Payable

Construction

### "Ok for small builders"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

November 5, 2025

it was ok, and would be great for a low volume company with cookie cutter house builds. This will not work for huge volumes and customizations

Pros

was excited to use a program that worked and made what we did easier to handle our big load of projects

Cons

Instead of ease of use and making the load lighter we struggled figuring out where everything was, having to rearrange and re enter what we had already put in. We were told it can be used for custom builds when actually it didnt work for that

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BT

Ben T.

Renovation Project Manager

Construction

### "Buildertrend keeps our renovation projects on time."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 3, 2025

We had more control over timelines and budgets. Less miscommunication, less waiting on everyone else our team just gets more done with fewer of the headaches.

Pros

The scheduling and client communication tools are my go-to. I’m able to manage subs, monitor progress and update homeowners in real time with live changes to the schedule all from the same platform.

Cons

There were a few teething pains early on, particularly importing our old projects. Also, not all subcontractors were fast to transition to the app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AO

Alison O.

Studio conversion

Arts and Crafts

### "Buildertrend works great for the person paying"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 30, 2025

Pros

Buildertrend made it extremely simple to make payments of large sums to my contractor. It was easy to manage the payments item by item.

Cons

Buildertrend slowed down the payment a little bit for the contractor, as I had to verify small payments that went into my bank. To be honest, this put me at ease, but on their end I realize it was a little slow.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Sarah M.

Office assistant

Construction

### "Fabulous software!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2025

I've been using Buildertrend now for several years and I really like it. I can't imaging going back to the way we used to operate. This software keeps us organized and helps our customers stay in the loop during their project. It's a wonderful software and great support staff. Highly recommend!

Pros

One of the things I like most about Buildertrend is the support they give. If I ever have a question or are unsure of something, I can easily use the chat feature or call the support line and they help walk me through it and figure out a solution to my problem. They're fantastic!

Cons

One thing I don't like is that once a customer has activated their account, we as the builder can no longer update the customer contact info. Sometimes we're dealing with older people or ones who aren't super computer literate and it takes me a long time or multiple emails to describe how to add a phone number or email address to their account vs me just being able to go in and adjust in in 10 seconds. I wish they would change that!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/70092/Buildertrend/reviews/)

## FAQs

Buildertrend's pricing is custom, based on the average annual construction volume and business type rather than a fixed monthly fee. Contact the Buildertrend team for personalized pricing.

Yes, Buildertrend integrates with accounting software such as QuickBooks and Xero.

Yes, Buildertrend offers mobile apps for both iOS and Android.

Yes, Buildertrend is a paid software, and the vendor does not provide a free trial. Reviewers have mixed feelings about its pricing, with some praising the flexibility of the cost structure, while others express dissatisfaction with how expenses can increase over time.

Some of Buildertrend's benefits include streamlined project management, enhanced client communication, and tools for managing sales, financials, and materials. Buildertrend offers an all-in-one software that can be beneficial for those construction businesses that want to centralize several operations in a single platform.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

1.  **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/)
    
2.  **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology)
    
3.  **Buildertrend product updates:** This product information came from Buildertrend's own online content in April 2025, including the product's website and its social media channels.
    

## Related reading

### [A Guide to Construction Management Software Pricing Models](https://www.capterra.com/resources/construction-management-software-pricing-models/)

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### [Capterra Value Report: A Price Comparison Guide for Construction Estimating Software](https://www.capterra.com/resources/construction-estimating-software-pricing-report/)

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### [4 Key Construction Estimating Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-construction-estimating-software-features/)

Published June 6, 2024 by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/)

### [How To Improve Construction Efficiency on Your Project: 5 Easy Tips](https://www.capterra.com/resources/5-ways-to-improve-construction-efficiency/)

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### [Businesses Switch Construction Software To Enhance Efficiency, Improve Functionality, and Convenience](https://www.capterra.com/resources/construction-software-buyer-insight/)

Published November 22, 2023 by [Baljeet Kaur](https://www.capterra.com/resources/author/bkaur/)

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