# Page 12 | Buildertrend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is Buildertrend the right Project Management solution for you? Explore 2485 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/70092/Buildertrend/reviews --- Buildertrend 4.5 (2485) [View alternatives](https://www.capterra.com/p/70092/Buildertrend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 28th, 2026 # Page 12 - Reviews of Buildertrend ## Showing most helpful reviews Showing 276-300 of 2485 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KW Kimberly W. CFO Construction Used the software for: 2+ years ### "Great for job tracking and costing; Lacks on Enterprise reporting" June 20, 2019 4.0 Overall very good, except for Enterprise reporting. Also, my rep initially was very good loved. Had a few that made me seem undervalued. LOVE the call and talk to a person anytime. Love that they will spend time with my new employees. Pros We use BuilderTrend to run all our custom home jobs. It is great and links very well with Quickbooks. Very happy about job control and able to keep schedules and costs. Cons The main issue is looking across jobs. I have the CFO position and I want to be able to run trends across jobs and collect data across them. I want to predict cash flow, run historical reports across jobs and dive into cost code data. All of this needs to be done manually in EXCEL. I've talked to ​our reps about this but always get a wall. With as large as BT is, I can't be the only company that needs this. Review Source SJ Steve J. Used the software for: ### "" March 30, 2013 5.0 In another life, I was a senior executive of a public home builder. We spent countless man-hours and untold amounts of money attempting to design a enterprise wide software that could do some of the functionality of Co-construct. We never did. It's my understanding that a number of public builders have to one degree or another done the same thing. Millions of dollars later, few, if any, accomplished what Co-construct has done in integrating the customer with the builder in a friendly, logical, affordable and immensely useful tool. It marries the client to the builder in a way that removes most of the causes of misunderstanding. It enhances the overall relationship. Instead of a lost stream of email correspondence, each communique is documented in the system for posterity. Questions disappear. Changes get documented. Discussions get verified. Change order confusion evaporates. Scheduling "dropped balls" are reduced or eliminated. Selection deadlines get met to the satisfaction of both parties. Choices get documented without confusion. Pricing and cost adjustments go through a vetting process that virtually eliminates controversy. Finally, after building an excellent house, we have a system that seals the client's relationship by providing a warranty follow up system that keeps the builder informed of critical issue regarding warranty that can sour the relationship if "forgotten" or inadvertently delayed because of misplaced priorities. One of the underlying and essential components of Co-construct is its "notifications" protocol. This allows all the team members to remain informed and up to date. It makes the excuse of "I forgot" or "I didn't know" disappear. The program "badgers the life out of you" until you get it done and check it off in Co-construct as "completed". This function acts like a matronly personal assistant daily reminding you of outstanding items requiring you or a team members attention. With the downsizing many of us have had to endure during this downturn, Co-construct offer a welcome productivity tool that fills in the gaps of lost personnel. Does it do everything we'd like it to do? No not yet, but with the excellence Co-construct has accomplished thus far, enhance modules we be enthusiastically received. We'll never build another house without Co-construct. Review Source KK Kadin K. Client Liaison Construction Used the software for: 2+ years ### "Helpful Builder Software" June 20, 2019 5.0 It has been a great experience and very easy to use. Pros This software is amazing to help organize all facets of construction. Working with this software makes it very easy to help my clients keep everything organized in one place and give them a peace of mind to refer back to anything with their project. Cons I do not like how there are so many windows that pop up when trying to input items such as selections. It would be way more efficient to have one window come up with drop down options to input your information and attach items, instead of having to save this window to bring you to another window to save that, etc. Review Source JE JAKE E. President Construction Used the software for: 2+ years ### "Buildertrend is awesome, and always improving" June 20, 2019 5.0 I\`ve been a subscriber since 2015 and have seen numerous functionality upgrades and enhancements, I\`ve also called and chatted with the support team multiple times and they\`ve given consistently awesome advice and solutions. As a small growing business Buildertrend was the perfect tool to expand from a one-man-show to managing several jobs at once with multiple staff and trade subs The client portal has also be a big hit with customers and really sets us apart from the competition, it encourages the client to really be engaged in the planning and production process and quickly builds trust from the beginning that their project will be well managed Pros constantly adding and expanding features high quality customer support it\`s a robust management tool with good comparable $value Cons sadly the software still struggles with sales tax integration with quickbooks is still a bit clunky, auto generating invoices etc Review Source JL John L. President Construction Used the software for: 2+ years ### "Best business decision" June 14, 2019 5.0 BT has made us so much more efficient, cut down on mistakes, shortened construction time, and increased convenience in the field. I was hesitant at first due to the cost but once we started using it, we were able to instantly see the savings and value by cutting down on costly mistakes. I really wish that I had more time to learn to use all of the great features. We probably only use 20% of the capacity of this software. Great organizational tool! Pros Ease of use, value, functionality, scheduling, saving files in the cloud, etc. Cons I don't have enough time to learn how to use all of the features that it offers. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Buildertrend Recommendations from colleagues and a lower monthly cost. Review Source KS KAYLEY S. SALES ASSISTANT Construction Used the software for: 6-12 months ### "Work in progress, but it's a great tool" June 13, 2019 4.0 Customer Service, in our experience, is outstanding. This software is growing with us and they do seem to listen and learn from our feedback. Pros It was an easy transition from our old software. It's user-friendly, for the most part. It has many, many features and everyone seemed to have an easy time learning their part. Cons There are still a lot of functionality issues. Adding taxes to sold jobs was a one-trick pony. In Washington, each city has it's own sales tax rate and there is no way to account for that. They are working on this functionality, but it has cost our company money. There is also no easy way for me to send a confirmation to a customer for a scheduled on-site estimate. I have to copy and paste into email to send them a confirmation. Our old software did this seamlessly and it's a function I miss. I don't know if they are working on fixing this, but I've been told it's "being looked into". Review Source CI Chandler I. Project Coordinator Construction Used the software for: 2+ years ### "Game Changer." February 4, 2020 5.0 Overall, I love Buildertrend! I spend most of my every day updating and managing out projects through it. It's an easy and effective way for our team to communicate with each other, our vendors, and our clients. While there are a handful of things I think could improve, the development team seems very eager to listen to feedback and are constantly making great improvements, so I'm confident Buildertrend will only continue to get better. Pros This is a one-stop-shop product. It makes managing a project from start to finish much easier. It's basically our 'vault' with the final-line information. Our clients also love it and find it really easy to use - so that's a huge plus! Cons There are a few features that are still lacking or missing altogether. Primarily the estimating function. We don't use it at all because there aren't options to customize it to our use. Review Source MH Michael H. Remodeler Construction Used the software for: 2+ years ### "Huge money-saver, and customers love it" February 20, 2020 5.0 Using BT saves us TONS of time. I'd guess that I'd need to hire at least one full-time office admin to organize selections, estimates, invoices, etc. that Buildertrend does by itself. Jobsite guys, designers, office staff, and I also save a bunch of time having the info all together, and our accuracy and organization is much better. This single app has replaced a bunch of different software, Excel, Dropbox, MS Project, email programs, etc. Pros Everything in one place, accessible anywhere, anytime! No more paper, far fewer miscommunications, fewer customer disagreements, etc. etc. Cons I wish it was a little more personalized for my business, so customers would associate it with us, and not see it as "Buildertrend". Review Source Response from Buildertrend February 24, 2020 Michael - thank you so much for your review and feedback! We love to hear that it's working so well for your team and even saving you from having to hire an extra person. Thanks again! KK Katie K. Office Manager Construction Used the software for: 2+ years ### "BuilderTrend is the glue that keeps our Business together!" November 4, 2019 5.0 Amazing. Has been a game changer for our small business and has the capacity to grow with us! Pros BuilderTrend is built for us, builders! It has what we need, without hassle. All of our employees, from the most tech savy to those used to pen and paper, have been able to use with ease. All notes, photos, documents and more all in once place, with access to all. So Much Better than the physical folders we were using just a few years ago. So Thankful for BuilderTremd! Cons Sales Reports to track year to date, month to date, etc would be helpful for our sales team. The data is there, it just needs programming to make this happen. Review Source Response from Buildertrend November 11, 2019 Katie - thank you for your review and feedback! We're happy to be a game changer for the GJC team. As for your feedback about reports, I've passed that along to our Product team! Thanks again. GS Giovanni S. Used the software for: ### "" March 12, 2013 5.0 We are a custom home builder building high-end houses costing $700,000 on average. We are now starting to build more project homes and are attempting to build more volume into our business. Over the past four years it has been difficult to run a business in this economic environment. The upside of this is that it has forced us to look for new and streamlined ways to run and communicate within our business. That is where Co-construct comes in. We purchased the software fifteen months ago and have never looked back. It was instantly easy to use. The online tutorials were easy to follow, but I like to tinker first and ask for help second. I found that within an hour I was using 60% of the functionality of the software. Our clients and team have had the same experience. We have found that the software is a vital part of our organization that not only helps to capture and resolve any communication problems, but also to formalise and systematize our process. We use Co-construct as an internal system as much as a system to manage the client's needs by uploading purchase orders, plans, doing defects lists, and communicating with our trades. I particularly like the functionality where once I have completed a task, the appropriate people have instantly and automatically been notified to the change or task. On the rare occassion we have had issues with the software (mostly user issues) we have always had a prompt response to the issue and had it sorted out within 24 hours of logging it into the system. We are now starting to expand our business, and with new team members coming on board I feel that we have a system that will help to create a similar experience for each client. I suppose that the true measure of a software is to try to imagine what our business was like prior to getting it, or what would happen if we stopped using Co-construct. I dont want to contemplate it, as it has woven its way into nearly all aspects of our business and is now irreplaceable to us. I have given a very high rating to Co-construct based on my previous experience using a CRM system where my experience has been the absolute opposite: difficult to use and little support by their customization partners. Thanks so much Co-construct for the tool that has allowed me to confidently build my business. Review Source DB Dan B. Owner Construction Used the software for: 2+ years ### "Game Changer for our business." April 26, 2018 5.0 Pros CoConstruct allows us to complete more projects, with less project managers. Put simply, these equals more money to our bottom line. Their support (on the rare occasion we need it) is super-prompt and top-notch. It's fairly easy to quantify the dollars it nets our business from savings on the project-management side - it's harder to know exactly how many additional projects we get as a result of also using it a sales-tool, but the effect is real. There is no way we could do our current volume without a system like this - unless we brought on multiple additional staff to coordinate project selections. It allows us to track everything in one place, meaning nothing falls through the cracks. Cons It's never fun to pay for subscriptions. But the value we get for what we pay is more than fair. Perhaps some provided templates could reduce initial project set-up time or help us make sure we're implementing the software using best-practices. Review Source SY Sarah Y. General Manager Construction Used the software for: 1-2 years ### "Tremendous Help" March 22, 2018 5.0 The program has been a huge help to our business from estimating to the finished product. It does take some work and commitment to get it set up and we are still making some changes to some of that, but it is totally worth the effort. The customer service team is extremely helpful, they can almost always answer our questions in one phone call, if not on that call, they have always followed up so we are not left with unanswered questions. Pros Creating the estimate in Co-Construct and have that tie directly into the specs & selections section keeps all the information in one place, in a very organized manner. The customers can see exactly what we plan to build and the materials we will use, decreasing the chance of last-minute surprises for both us and the customer. We can easily show customer ways to save and give them options for upgrades. Cons It takes some work to get set up which seemed overwhelming at first, but the customer service team was able to assist during that time. The time investment into the set up was well worth it. And like most things, we are learning as we go - so we still, even after a year, are making some tweaks to our template, making it better and better each time. Review Source TC Tom C. Director Construction Used the software for: 2+ years ### "My experience with buildertrend" February 10, 2020 5.0 It has enabled us to keep control of operations and finances. Pros What I like the most is that it gives my customers a portal in which they can see what is going on with the project. It also helps us organise multiple projects and to keep all that information in one place. It is a very good organisational tool and enables me to keep tabs on what is going on across upwards of 20 projects. It is a great customer service tool that is good for all the customers - the client, the supervisors, fellow workers and subcontractors and the owner of the business. Cons Nothing. I would like a couple of new things like multiple owners and a way of using the scheduling more effectively. Reason for choosing Buildertrend I was excited by BT as soon as I experienced it. It had what we needed. Review Source TM Tracy M. office manager Construction Used the software for: 1-2 years ### "Great tool" February 5, 2020 5.0 The benefits are one stop for everything like pictures, invoices, time clock, and it's available anywhere you go since there is an app for it. The best part is the customer service. I can do a live chat with them on any problem or concern and it's remedied right away. I also like that I can set up a one on one with our service rep and customize what I want to focus on to learn. Pros It makes a small business owner like us look extremely professional in the eyes of the homeowner. Cons Once we got it linked to Quick Books I noticed it was not as good with the paid invoices until it synced to QB. And since I'm not the QB person I have to wait when I need to close the job and show it paid on the homeowners end. Switched from [Intuit Field Service Management](https://www.capterra.com/p/186363/Intuit-Field-Service-Management-ES/) My boss looked into new systems and liked the reviews for this one. Review Source VR Verified Reviewer CFO Construction Used the software for: 6-12 months ### "Robust Software" September 24, 2019 4.0 Overall- if you are a builder it would be great. If you are a specialty contractor or remodeler, there are better options. Pros This is good software for a builder but my company does remodeling. I liked the idea of the product but it just didn't work for smaller projects. Very robust. Cons Too many features and not simple to use. Great for long projects but not good for projects that take 2 weeks or less. Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Review Source Response from Buildertrend October 17, 2019 Thank you for your honest review and feedback! We appreciate your honesty, and I've passed your feedback along to our team. AR Ann R. Pricer Design Used the software for: 2+ years ### "Creating Proposals" July 2, 2019 5.0 Pros My main function is to create proposals for our customers. BT is set up with all our pricing for products and services which makes it quick and easy to price projects. Creating templates for remodeling a kitchen or bathroom makes it even easier to provide proposals. Tweeking the template to customize to our customer is very easy too. Cons We wish there were more report options to be able to print out for assessing and reviewing. Switched from [Smart Contractor](https://www.capterra.com/p/117172/Smart-Contractor/) Not sure. Happened before I started here. But we were still transitioning to BT when I started. Review Source MC Mike C. Operations Manager Construction Used the software for: 2+ years ### "Time and Money Saver! " February 4, 2020 5.0 Our business has grown to where we needed a better platform other than Outlook to schedule, coordinate and execute projects. BT has given us that opportunity and has helped us increased profits, efficiency and reduce the amount of time to gather the information needed to get the job done. Pros The ability to collaborate with multiple people through the app and real time updates Cons It would be good to invite or notify individuals or groups in the lead opportunities when collaborating on an individual proposal. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Buildertrend We picked BT because we felt the layout was better and seemed to be more user-friendly. Review Source CS Casie S. Executive Assistant/Bookkeeper Construction Used the software for: 1-2 years ### "Lots of bells and whistles" February 18, 2020 5.0 I think it's a great product, I just need to figure out how to get my team fully trained and using it to it's fullest extent. Pros There are so many features that help to automate processes, keep everyone informed, and make sure that nothing slipss through the cracks. Cons Because there are so many features, it has taken a while to get everyone trained. A group of carpenters aren't always the most tech savvy, or eager to learn about the software. Reason for choosing Buildertrend I liked all of the features. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) CoConstruct was not as user friendly, and wouldn't interface easily with our other processes. Review Source Response from Buildertrend February 28, 2020 Casie - thank you for your honest review and feedback! Keep leaning on our Customer Success team for unlimited training to help get your team acclimated to our software. EH Erica H. Designer Design Used the software for: 6-12 months ### "So far so good !" April 3, 2023 4.0 Overall the program is great. If new to this type of software someone would greatly benifit from having a coach like we did. Pros It's a big program with alot of information to take in. Still learning after using it for 8 months but overall it seems to tick all the boxes for CRM software. Cons Customer success coach seems to take a long time to return e-mails/set up appointments when we have questions/concerns. We as a busniess are still in the early stages of intergrating this software so still learning. Review Source Response from Buildertrend July 5, 2023 Hi Erica, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team. DL Dean L. Owner and Project Manager Construction Used the software for: 2+ years ### "Almost 10 Year Users" April 18, 2019 5.0 I believe we were early adopters in early 2010 of a new product. Its been a pleasure to watch it evolve and get more sophisticated, and incorporate ours and others feedback. While many of the accounting integration aspects are un used by us it clear they have been responsive to users requests. Pros Selections and Money We are a very custom builder and the selections tab allows for thorough and documented communication of a choice. The financial tab allows for easily keeping the client current on investment expectations, especially as they make choices in selctions. Cons Not much, but if I had to say one thing it might be the schedule. It has evolved a lot in the almost 10 years we have used it, but it still can be glitchy and not as sophisticated in some ways as MS Project which we moved from. Review Source SC Stacey C. Designer Construction Used the software for: 2+ years ### "Stay organized through the custom home building process " February 11, 2020 5.0 This platform is a great way for our team and our clients to make sure we are all on the same page. It is an easy means of communication and keeps track of everything that we do during the selection process. Pros I love that all of my client's options and selections are in one location. I rely on buildertrend and the job price summary when checking through selections to make sure they are implemented during the build. It is a great way for our clients to see all of the custom options that are available. Homeowners are able to view the options on their own time and we can review during face to face meetings if they have any questions. Cons Sometimes it seems like the system takes a while to load the information. Review Source Response from Buildertrend February 13, 2020 Thank you for your review and honest feedback, Stacey! We truly appreciate it. DW Daniel W. Owner Construction Used the software for: 2+ years ### "Clients Love It - Simplify Your Building Process." September 9, 2016 5.0 Pros Keeps all our project organized from Prospect to Completed. Simplifies customer, employee, vendor and Sub-Contractor communication. Automates redundant but important tasks. The format and process causes our organization to follow good business practices. improved our customer service, shortened our project cycle, reduced overhead, allows us to complete more projects in the same time frame. Our managers spend their time managing projects not putting out fires and chasing their tail. Our team members know in detail the scope of work they are responsible to accomplish. They require very little managing.Vendors & Subs know what we need and when we need it. Co-Construct's customer service department is amazing. The staff listen, respond quickly and follow up diligently until YOU Deem your issue resolved. Co-Construct has mirrored this process into their software. Using the software caused our customer service to improve. They are extremely committed to our success with their product. Cons Not Applicable because Co-Construct listens to their customers. They implement well thought out solutions. Review Source CJ Craig J. Director/Builder Construction Used the software for: Less than 6 months ### "CoConstruct for residential builders" September 15, 2019 5.0 Co-Construct allows me to be on top of the all aspects of my projects regardless of what stage they are at. Single data entry is fantastic and the program synchronises well with QuickBooks. Quite simply - the program allows me to better organise and run my construction business. Pros Simple data entry that is done once Quality project management system Easy to develop specification presented in a professional manner Simple and effective financial management system that includes invoicing Cons It does not have an integral estimating capability; this requires the maintenance of another capability. The ability of the program to ingest data from estimating software is limited. Reason for choosing Buildertrend It was a difficult choice as they are both excellent products. After using both over a free trial period I felt that CoConstruct better suited the way I run my custom building business - but not by much. Review Source Response from Buildertrend September 16, 2019 Hi Craig -- Thanks for the feedback. We've got some upcoming enhancements later this year on importing estimates for our builders and remodelers who prefer to do their estimating elsewhere. We also have some other tools coming to add even more power to our fully integrated estimating solution within CoConstruct. So, either way, it sounds like we're working on some new features that should help you get more out of the system. SB Stephan B. Project Consultant / Co-Owner Design Used the software for: 1-2 years ### "Great Project Management Software!" April 11, 2017 5.0 BuilderTrend has been a fantastic addition to our business since we began using it last year. It has greatly enhanced our communication capabilities within our organization as well as our communications with our customers. The ability of our customers, employees and sub-contractors to have all the information they need at their fingertips has made a world of difference. I would highly recommend BuilderTrend to all construction companies seeking to take their business to the next level. I use this program everyday, whether I'm on the road or in the office. The mobile app has made it very convenient to work while on the road. Pros Being able to have our entire business function so well within 1 program from CRM and proposals to project management, communication and project financials this program does it all. Cons I know this program is designed for project management so most of the focus is on that side and it is helpful to have the CRM side to keep everything in one program. However, the CRM side is certainly the weaker side of the program. That being said, BuilderTrend is constantly improving their program and coming out with new updates so I anticipate the CRM side will continue to improve. Review Source DK Doug K. Project Manager Construction Used the software for: 2+ years ### "Easy to use for customers, novices and pros." June 13, 2019 5.0 It works for me and our customers like it. I’ve called several times for technical support and my questions were answered quickly. Pros Buildertrend offers an easy way to schedule jobs, manage homeowner communications and change orders. Cons The one area I wish would be more suited for fully custom builders is the selections and allowances. It is good if you offer standard selections with certain upgrades, but not well suited for a fully custom buying experience where there are no restrictions on selections. Also having the ability to adjust the schedule by dragging in the ghant chart without going back to beginning of the schedule. Review Source Response from Buildertrend June 26, 2019 Doug - thank you for taking the time to give us a review and feedback! We appreciate it. I've passed your suggestions along to our Product team. 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