# Page 2 | Buildertrend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Buildertrend the right Project Management solution for you? Explore 2485 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/70092/Buildertrend/reviews

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Buildertrend

4.5 (2485)

[View alternatives](https://www.capterra.com/p/70092/Buildertrend/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Page 2 - Reviews of Buildertrend

## Showing most helpful reviews

Showing 26-50 of 2485 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NC

Nikki C.  
PERMIT TECHNICIAN  
Construction  
Used the software for: 2+ years

### "All-in-One Construction Project Management Platform"

May 5, 2026

5.0

My overall experience with Buildertrend has been positive. It’s a powerful all-in-one construction management platform that improves organization, communication, and project tracking. While there’s a learning curve and cost considerations, it greatly enhances efficiency and workflow once implemented.

Pros

What I liked most about Buildertrend is how it centralizes project management. It makes scheduling, communication, budgeting, and document sharing easy in one platform, helping construction projects stay organized and on track.

Cons

One downside of Buildertrend is that it can feel complex for new users, with a learning curve during setup. It can also be costly for smaller teams, especially when adding advanced features.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reason for choosing Buildertrend

We chose Buildertrend because it was more user-friendly, more affordable, and better suited for residential projects. Compared to Procore, CoConstruct, and JobTread, it offered easier adoption, strong all-in-one tools, and better day-to-day workflow for our team.

Review Source

Julieann L.  
Office manager  
Construction  
Used the software for: 1-2 years

### "Buildertrend - All in One Project Management System "

January 28, 2026

4.0

Overall Buildertrend is indispensable to our business. The mobile app is easy to use for our field crew and the portal is crucial to managing and tracking project costs

Pros

Buildertrend does a great job with organizing the portal to mirror a construction project from lead to completion. The sales tab has everything you need to effectively manage leads with sections for notes, schedule follow ups and log conversations. Other than what you would expect in the project management tab (schedule, to-dos), what we find most helpful are the daily logs and client updates. Client updates feature is very popular with our clients and the AI feature to pull photos and generate a summary for the client is gold. The cost inbox is another favorite feature of ours. It is one big container for all receipts where they can, one by one, be assigned to the correct job.

Cons

The reporting section is improving but still needs more robust and reliable reporting. Sometimes Buildertrend’s eagerness for constant improvement makes the portal more convoluted and makes some features redundant. For example, there is the ToDos feature and the Tasks feature. Also the cost inbox and the ability to drag or upload a receipt in the bills section is too much. I also would like to see a more robust, customizable and visually appealing Builder Dashboard as there currently isn’t one, really. The cost (about $800/ month) is hard to justify sometimes

Switched from

[Buildxact](https://www.capterra.com/p/173135/buildXACT/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

We needed something that covered all our wants and needs for project management

Review Source

VR

Verified Reviewer  
Admin  
Accounting  
Used the software for: 6-12 months

### "Comprehensive and Efficient Construction Management"

April 8, 2026

5.0

Overall, my experience with Buildertrend has been very positive. It’s a comprehensive platform that keeps construction projects organized, from scheduling and budgeting to communication with clients and teams. While it takes a little time to get fully comfortable with all the features, once you do, it significantly improves efficiency and project visibility. For anyone managing construction projects, it’s a powerful and reliable tool.

Pros

What I like most about Buildertrend is how all-in-one the platform is for construction project management. It streamlines scheduling, budgeting, and communication between teams and clients, which saves a lot of time. I also appreciate the mobile app—it makes it easy to update projects, track progress, and share documents on the go. Overall, it keeps everything organized and accessible in one place.

Cons

The main drawback of Buildertrend is that it can be overwhelming at first due to the sheer number of features and options.

Review Source

DB

Dillon B.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "Buildertrend for the win! "

April 7, 2026

5.0

Our company used us for several months and got great feedback from most of our clients about its reporting features and it made us more organized in how we managed projects.

Pros

I liked the customer view of the daily report being a single page report about their project. It was very clean and the automatic emails sending out the report was a nice feature!

Cons

Its scheduling function works but can be very simple. When working on larger commercial projects it won’t allow for the complexity needed.

Switched from

[ConstructionOnline](https://www.capterra.com/p/160201/ConstructionOnline/)

Looking for more value for our dollar spent

Review Source

RB

Ryan B.  
Co-Owner  
Construction  
Used the software for: 6-12 months

### "Good product ruined by bad design"

April 14, 2025

2.0

Overall the product sucks but the support is great. Also way too expensive.

Pros

It has a lot of great features, and support is excellent.

Cons

The product user experience is absolutely awful. It's a hard product to learn how to use, and there is like 10x more clicking that there needs to be. Very frustrating to use on either desktop or mobile.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing Buildertrend

None had the features we needed and Procore was overkill.

Switched from

[CompanyCam](https://www.capterra.com/p/171143/CompanyCam/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Too many products in the mix, we wanted to consolidate to one product.

Review Source

Ricardo D.  
CEO  
Construction  
Used the software for: Less than 6 months

### "Rigid Contracts and Zero Empathy: A Warning for New Contractors"

May 1, 2026

1.0

Buildertrend markets themselves as a partner for construction growth, but my experience as a small business owner has been the opposite. Despite paying for six months of service while having zero active projects, they refused to exercise the 'sole discretion' suspension clause (Section 4.6) in their own contract to provide temporary relief during a cash flow crisis. I have paid thousands for a service I never used operationally, and their legal department’s only response was to enforce the remainder of the annual debt. They prioritize rigid payment installments over the actual success or survival of the companies they serve.

Review Source

TH

Todd H.  
Owner  
Construction  
Used the software for: 2+ years

### "Excellent Product"

May 6, 2025

5.0

It has made our process more professional, been the deciding factor in closing some of our sales and helped us track jobs more efficienly.

Pros

proposals, job costing, scheduling. Excellent tool to communicate with clients and track jobs. We have sold jobs because we had BT!

Cons

There is so much functionality I don't use it to it's fullest and the "college" only occurs in one place that is far from our location in Florida.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)

Reason for choosing Buildertrend

Fit our needs better and it was easy to set up and use.

Review Source

hL

hunter L.  
General Manager  
Construction  
Used the software for: 1-2 years

### "Construction management software "

February 4, 2025

3.0

Great customer service, ease of use, work flow, and speed from server.

Pros

Its easy time clock function. Its take off feature

Cons

No taxes on estimates and invoices and lack of flexibility with fixed costs and time and materials or projects with multiple contracts or different structures.

Alternatives considered

[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)

Reason for choosing Buildertrend

Seemed like a better fit. With the options and cost codes and catalog

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Better project managment with felibility for service work with multiple contact types.

Review Source

LM

Laura M.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Buildertrend is great! "

March 13, 2025

5.0

Very positive. It works well for our company.

Pros

It keeps all our job info in one place. Very user friendly. They have an academy which is super helpful for training new staff.

Cons

They update the features a lot and the newer versions aren't always better.

Review Source

LD

Leslie D.  
accounting  
Construction  
Used the software for: Less than 6 months

### "Buildertrend Tax issues"

April 8, 2025

3.0

The BT people are great. The trainers are great. But the product was lacking for us.

Pros

It may be a good program for a builder in USA

Cons

It does not seem to fit the electrical field very well. Also, they assured us that their platform could handle Canadian tax. If you are from Canada, I suggest you ask some hard questions before you onboard. After training for several months, we finally realized that we were not going to be happy with BT. The one and biggest complaint was that they had a very clunky way of handling Canadian tax. They did not seem to be interested in correcting it.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing Buildertrend

Best value and better Project management

Switched from

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Looking for a better platform. More power on one site

Review Source

MW

Mark W.  
Owner  
Construction  
Used the software for: 1-2 years

### "Used for following job progress"

May 25, 2025

4.0

I’ve been tracking progress and sending updates through this. Sometimes I also log deliveries or check the timeline when things are moving fast.

Pros

It’s great that I don’t have to send a million photos. Everyone can check where things are at. Clients like it too, they don’t always get construction stuff but the pictures help.

Cons

Took me a while to get the calendar and schedule side working. I kept messing up dependencies between tasks, things were shifting weird.

Review Source

BC

Bertha C.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Buildertrend"

March 31, 2025

5.0

Since working with Buildertrend, I have learned many things. It is easy to understand and always had access to assistance.

Pros

easy to understand. great tutorials. customer service access.

Cons

I do not have anything to comment because I do not have anything I liked least.

Review Source

LM

Leisa M.  
Assembly  
Construction  
Used the software for: Less than 6 months

### "Construction Company review"

April 14, 2025

3.0

Mediocre experience, the customer service was great however they could be better with pricing and initial trial period.

Pros

I liked the idea of having a client portal that i could setup for clients to use.

Cons

The bulky nature of the system, it looks initially very easy to cross contaminate information through to areas you don't want information stored. They also don't give you any time to learn the system before you have to pay the subscription, i would have been more likely to sign up longer if they gave me time to learn it properly.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

We needed a more advanced system to input the required data and client portal capability

Review Source

SM

Samantha M.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "BuilderTrend"

May 13, 2025

5.0

Pros

The mobile app is often cited as a strength, allowing field workers, subcontractors, and project managers to update tasks, add photos, and communicate on the go.

Cons

Some find the UI to be cluttered or unintuitive, especially when switching between desktop and mobile.

Review Source

KR

Karic R.  
Project manager  
Construction  
Used the software for: 6-12 months

### "Great scheduling tool for home builder"

April 14, 2025

5.0

Great software if you are a home builder, not so much for larger commercial and land development.

Pros

Very easy to use, it is usefriendly. You can manage the schedule from the app and all the subs get notified right away.

Cons

I like it, but my sub contractor did not like it because of the consistent notices on their phone.

Review Source

CS

Corey S.  
Owner  
Construction  
Used the software for: 1-2 years

### "Easy to Use"

October 3, 2018

5.0

Great product for small company

Pros

Easy to use, love the interaction between the customers. Support was great, anytime we had a question CoConstruct staff had answers. I like how each user can have their own ID and photo.

Cons

The site could be simplified a bit more. There are too many ways to complete a certain task. The notification task weren't as specific as I would have liked.

Review Source

NEA

Nicole Elin A.  
Landscape design and sales  
Construction  
Used the software for: 2+ years

### "Buildertrend is amazing for landscape designers and contractors"

February 4, 2025

5.0

I’ve been using Buildertrend for five years now and I love it. I can’t imagine working as a landscape, designer and contractor without it.

Pros

I love that you can customize the names of the clients and you can add as many photos as you want. The organization is really great and the payments when synced with QuickBooks is amazing.

Cons

The filters stay put and don’t reset so sometimes you’re stuck in one search

Review Source

JD

Jake D.  
Controller  
Construction  
Used the software for: 2+ years

### "Project Management Made Easier"

March 11, 2025

5.0

We love Buildertrend because it helps us manage our business efficiently.

Pros

It provides simple scheduling that can be used repeatedly for similar projects.

Cons

It does not integrate with our accounting software (Sage Intacct Construction).

Review Source

BD

Bill D.  
GM  
Construction  
Used the software for: 2+ years

### "Great software"

November 22, 2024

5.0

very good and seems to be improving. Started using around 2017 and it was hard to track multiple jobs from same client, but the fixed that pretty quick for us.

Pros

excellent for proposals, billing and change orders, the customer portal is great, and the work schedule is very good. excellent customer support

Cons

the cost is pretty high, The CRM interface and ach seemed to pay slow. Managing several accounts from the same client was a little tricky, but they did fix most of the issues with that.

Review Source

HK

Hank K.  
Estimator  
Construction  
Used the software for: 1-2 years

### "Working with Buildertrend"

November 8, 2024

4.0

Working with it for about 1 1/2 years and very satisfied

Pros

In buildertrend you have the ability to keep all information from your client in one program. From beginning to end of each project you are able to track process of jobs and payments of jobs. You cam add change orders and show you payments for product and labor.

Cons

No cons. Easy to navigate. Cost was a little high in our opinion.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Buildertrend seemed more efficient and easier to navigate. Also has more programs that we can use

Review Source

CJ

Cassidy J.  
Lead Designer  
Construction  
Used the software for: 2+ years

### "Served us well for many years!"

November 7, 2024

5.0

We used this software thoroughly for many years and found it really easy for both team members and clients, and very effective for managing our work. We moved away from it once it was acquired in order to move forward with a program being developed and maintained.

Pros

Client facing portal, selections process, messaging and communication organization

Cons

Wanted more back end features on financials

Review Source

SG

Summer G.  
Office Employee  
Construction  
Used the software for: Less than 6 months

### "Better Products, good for simple operation."

March 31, 2025

3.0

Could have been better. Would work for someone with a different business model.

Pros

Job organization. Able to customize for your needs if kept simple.

Cons

Bad customer help. Have to wait awhile for responses.

Review Source

SJ

Samantha J.  
Project coordinator  
Construction  
Used the software for: 2+ years

### "Great from prep to 5 star review!"

October 17, 2024

5.0

It has been rewarding learning how to utilize this tool to keep our company egfective and informed from prep to finish!

Pros

Helps to link everyone together for proper project coordination and great clarity.

Cons

Nothing at all. Sometimes i turn the schedule online before setting everything, but i am learning and am very thanful for the learning courses to help overcome snags :)

Review Source

CP

Corey P.  
Estimator  
Construction  
Used the software for: 2+ years

### "BuilderTrend, Maybe?"

November 11, 2024

3.0

Pros

It is a one stop shop for your construction company

Cons

It tries to do to much and in doing so it does not do one thing very well

Review Source

AO

Alison O.  
Studio conversion  
Arts and Crafts  
Used the software for: 6-12 months

### "Buildertrend works great for the person paying"

June 30, 2025

5.0

Pros

Buildertrend made it extremely simple to make payments of large sums to my contractor. It was easy to manage the payments item by item.

Cons

Buildertrend slowed down the payment a little bit for the contractor, as I had to verify small payments that went into my bank. To be honest, this put me at ease, but on their end I realize it was a little slow.

Review Source

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