# Page 5 | Buildertrend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Buildertrend the right Project Management solution for you? Explore 2485 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/70092/Buildertrend/reviews --- Buildertrend 4.5 (2485) [View alternatives](https://www.capterra.com/p/70092/Buildertrend/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 5 - Reviews of Buildertrend ## Showing most helpful reviews Showing 101-125 of 2485 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RB Randy B. owner/president Construction Used the software for: 2+ years ### "G.C. point of view" February 14, 2020 5.0 Overall my experience has been outstanding with this product. It has freed me up to better RUN my company (instead of it running me) and finally be able to have some decent structure to it all in a few pieces of software to include BT. Pros organization, everything in one place...even if you want your QB to link to it, which we don't...I kinda like the two separate. We don't really use the PO portion of the software but have tried it and it's nice to know that its there...wish there were more video's on the entire program from set up through project completion. Techniques and more demonstrations on product capabilities and link-able aspects of the program. I use chief architect for our design software, have been for over 20 years. They have great video's of product usage, tips and techniques by chapter from set up to a completed set of quality professional plans. I believe BT could do the same, this is a great product for managing a company like ours and the cloud just makes it that much easier to work remotely anywhere in the web is. The price point is perfect for us and allows us to operate at a competitive rate. Cons For what I use it for I don't really have a dislike but I don't use but maybe half of the program. Wish there were more video's on the entire program from set up through project completion. Techniques and more demonstrations on product capabilities and link-able aspects of the program. Review Source RC Richard C. Project Manager Construction Used the software for: 2+ years ### "Streamlines so many parts of our business" June 30, 2020 5.0 Very good. If youre going to integrate BT make sure you take it on a section at a time. Dont try and open up too many sections to your team These guys have given a lot of thought to the software and it forms an amazing backbone for any client facing construction business. We couldnt last the day without it. Pros This software is outstanding in many different areas We initially purchased it initially to manage our clients selections for new homes and it quickly got integrated elsewhere to the point its the backbone of many of our processes We use this now to manage client change order (it pays for itself on this alone every month) selections, materials ordering from site, daily logs, H&S management, RFI's for the design team and photo storage and programming to name but a few We couldn't go back to the old ways of doing many of these There are a lot of different features and you'll certainly find many that'll make it worth your while to use Oh and the customer support is ace Cons Overall roll out is great and intuitive but you do need to comit to integrating BT to your business and this takes time and effort. THis is a software that gives back 10 fold what you put in, but it does need your comittment. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing Buildertrend Client facing elements are superb Best fit for our size of business wide host of services Review Source Response from Buildertrend July 20, 2020 Richard, thank you so much for your honest review and feedback! We appreciate you sharing how Buildertrend works for Appletree Estates, and we feel so lucky to have you as customers. KH Katie H. Operations Construction Used the software for: 2+ years ### "Review " June 20, 2019 5.0 I have used Buildertrend for almost 3 years now and I have appreciated having it. Pros I like how easy BuilderTrend is to navigate and use. The system is definitely more user friendly than any other platforms I have used in the past. I also like how visually appealing it is, rather than only focusing on functionality, creators also focused on it being nice to look at every day, which truly does make a difference when working in the same program for hours every day. Cons The quickbooks connection to desktop is very very clunky and can can and has caused major issues for us in the past. In terms of accounting, there are somethings that could be better. I would like to be able to see what has been sent over vs. what has actually been paid out to a sub, so the builder can tell without having to ask the accounting department whether or not someone has actually been paid, a more detailed status report would be great. I would also like for it to play better with the "projects tab" in quickbooks. Quickbooks has made a great projects tab, but it is not usable without how the information is brought over. this may not be possible, but it would be nice. :) Buildertrend is designed mostly for custom builders in the way that it is designed to connect homeowners and use allowances. I would like in the future if there were more production building type features. Reason for choosing Buildertrend We are a small company and it was the most cost appropriate product for us, others are nice because they are custom build to the way you do business, but they are way out of our budget. Review Source BR Bridget R. Owner/ Office Manager Construction Used the software for: 1-2 years ### "Buildertrend changed how we do business. " June 13, 2019 5.0 This program is integral to our operations, and I am looking forward to eventually using all of the functions it is capable of. I am still learning! Pros Using Buildertrend replaced an entire full time position, at least. It allows the information from the Sales to Project Management to Accounting to be all in one spot and easy to use. The project records are complete from lead opportunity stage to completion- which is incredibly valuable. Setting up the software took time and effort, but it was mostly transitioning that took the most effort. But every time I am not sure what to do I just call the Customer Support and my problems are solved! It is an incredible service. We have spent the last year and a half streamlining our business to remain competitive in a changing market- and Buildertrend has allowed us to reach the next level of business. Cons There are some functions that could work better for us (ie: limited things you can do with a project while in lead opportunity status etc) but there are constant updates and changes being made to the system. I am confident that there will continually be developments to suit our needs better. Another challenge was getting all of our vendors on board to accept PO's from the program etc. Also- the fact that the emails come from buildertrend.com instead of my own email address is confusing for some of our clients and vendors. Some clients have so much difficulty with their Owner portal that we have to accept sign offs outside of the system- which I hope to change. Review Source Response from Buildertrend June 26, 2019 Thank you for your 5-star review and honest feedback, Bridget! We love to hear that you are utilizing our unlimited customer support - they're always there for you and your team. I've passed the issues you're having onto my team and I hope we can get those fixed for you soon! dW dennis W. Director Construction Used the software for: 1-2 years ### "Builder trend User" February 4, 2020 5.0 Its been really good and really helpful in professionalising what we do more and more which is really important to our company ethos. Pros The software is so clever it is almost too clever. There is so much covered for the construction projects that we don't actually use everything (yet). We have integrated a lot into our day to day working practices and we love instant access to vast quantities of information in one place. It helps track and record so much which is really important. One of the biggest gains for us is that we track changes better and upgrades more and more meaning we are getting paid for what we are doing and we are more accountable but so are our customers and their changing demands. This also helps avoid disputes as often its all in writing clear and concise. we have adapted a lot to our own taste and needs which i another great benefit of the software Cons Some of the accounting package link-up can be frustrating and we lost a function recently which was not particularly helpful for us and was driven by other contractors needs who use the software. Generally, it is adaptable and you can feedback these types of things but we felt like bigger contractors have more clout and we are also not in the USA so feel a little isolated and translation sometimes a small issue. There is also a lot of functions and some we have not quite worked out if they fit or even how they fit but again this may be translation and what we do use is more than enough. Training across contractors is also quite a mission and still ongoing but we keep going and it pays off. Reason for choosing Buildertrend It was by far the most in-depth and professional and even though it was not based in the UK it stood out from competitors. Review Source CJ Chris J. CEO Construction Used the software for: 2+ years ### "Well worth the money" February 14, 2020 4.0 The software, like all I've tried to implement over the years, can be a little frustrating at first. You're going to get pushback from trade contractors and field people. However, I think it is well worth it. More importantly, the trades and field people have come to rely on the software and usually appreciate it after 3 to 4 jobs. Pros The customer service is surprisingly amazing. Anytime I have a question, I am able to reach someone by phone or email very quickly. The integration with Quickbooks Desktop is almost flawless. We use the daily logs quite regularly. These logs allow the entire team to remain up to date on the jobs and their progress. We've also found that the homeowners are reassured by these daily logs. The bids section has saved us tremendous time and increased our estimating accuracy. The ability to be able to template jobs, bid packages, and so many other items saves us a ton of time. Cons The software seems to be most suited for a cost-plus project. As we bid jobs on a fixed price, we have found a few of the features less useful. We are only using about half of the features. I can't fairly say that these unused features are not good, but we do want to use some of these features, and the fact that we have been unable to implement them causes me some frustration. These features include the selections and the warranty sections. Reason for choosing Buildertrend The affordable cost and the ability to issue purchase orders (at the time we made the decision, one of the competitors projects would not handle purchase orders - if memory serves me correctly). Review Source AF Ahmed F. Planning and project control engineer Construction Used the software for: 2+ years ### "The best applications for construction Management by coordinating and integrating team tasks" December 5, 2021 5.0 The most important thing that Buildertrend helped me solve is to keep all activities up-to-date, especially for activities that are located in places far from the site offices, and it also makes me aware of all related to any activity in terms of availability of drawings, approval of materials and any other technical matters, which gives updates and reports Issued by the project management accurate and expressive. Pros Buildertrend that gives the user the ability to access project data and files at any time and from anywhere. Since we spend a lot of time in the site, Buildertrend helps to access the daily schedule and records through the mobile , which keeps us in constant touch with all the details and also enables us to give continuous updates on the reality of the actual works on the site. It allows the ease of sharing information among all members of the work team, which will allow them to complete many tasks at the same time. Cons Buildertrend is easy to use, subscription prices are suitable for everyone and I did not encounter any technical problems during use, and the support team of Buildertrend is always ready to answer any question and provide the required assistance. Review Source Response from Buildertrend April 4, 2022 Thank you so much for your 5-star review, Ahmed! SB Sean B. Manager Construction Used the software for: Less than 6 months ### "Free Trial is a Scam!" May 26, 2020 1.0 Free Trial is a scam! They don't provide any real experience with use of the software. Sales Consultants tell you that the only way to see how the software works is to sign up to the so-called "Free" trial. Although we ask them to implement templates, spends tens of hours to trial the software. Once we decided not to use it due to its big flaws in scheduling, accounting and day to day operation, they confirmed its all good and the refund will be processed. Later on, when I went through our Credit Card statement, I realised they never refunded. When I contacted them, they said we had to go through three official implementation sessions. Why should we go through Online Implementation Sessions if after getting to the details, the sales consultants confirm that it won't do what we need it to do!? What a scam! Pros Some general functionalities were okay but you can never try the actual software without purchasing the trial, so it looks good on the surface only. Cons Major flaws in accounting, scheduling and day to day job management such a submitting variations via phone. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Buildertrend Scheduling, Accounting, day to day Job Management. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Great software, great support team, honest sales consultants. Review Source Response from Buildertrend June 5, 2020 Sean This is Donny Wyatt, Founder and CEO at CoConstruct, and I wanted to personally respond since we'd never want one of our customers to have what sounds like a bait-and-switch situation. I am having our team confirm that your refund was processed. If it wasn't for some reason, we'll make sure it is. Secondly, I want to clarify about the "free trial," since we have never offered a free trial in our 15-year history, nor used that "trial" language on our website. Some of our competitors do use that term (even though they don't actually offer free trials, either). So, I wanted to dispel concerns about our offer. However, you did sign up at a time when we offered a money back guarantee, which we'll absolutely make sure we fulfill. Finally, I hope we can reach out to get your concerns about the product itself. We don't try to be all things to all companies, but we can't improve if we don't ask. Thanks for posting, and I hope this addresses at least the most pressing of your concerns. MG MARK G. GENERAL CONTRACTOR Construction Used the software for: Less than 6 months ### "THERE REFUND GUARANTEE IS BOGUS , YOU NEED TO SEND CORRESPONDENCES TO 5 OF YOUR PEERS" November 10, 2017 2.0 I WAS TOLD I HAD 90 DAYS TO GET A FULL REFUND. I WAS PRESSURED RELENTLESSLY(WHICH ACTUALLY WAS THE FIRST REASON WHY I WANTED TO CANCEL) TO SIGN UP FOR THEIR SEMINAR OUT IN VIRGINIA, WHICH WAS FREE BUT AN ADDITIONAL AMOUNT FOR ANY OTHER PERSONNEL YOU WANT TO ATTEND(2 NIGHTS IN A HOTEL AND THE SEMINAR). WE ARE A SMALLER GC FIRM, THE SOFTWARE HAS MANY GENERIC LINE ITEMS THAT YOU CUSTOMIZE FOR YOUR COMPANIES NEEDS, WHICH I ALREADY HAVE IMPLEMENTED AND HAVE BEEN USING FOR 5 YEARS ON MY OWN PRICING AND CONTRACT SPREADSHEETS. THEY DO NOT HAVE DATABASE UPDATES FOR MARKET PRICING(LABOR OR MATERIALS) I EXPLAINED IT TO THE REP AND REQUESTED A REFUND, I WAS TOLD "WELL BEING THAT YOU DIDN'T CORRESPOND WITH 5 PEOPLE WE CANT GIVE YOU A REFUND. THAT IS TOTAL BS. IF YOU ORDER SOMETHING AND DO NOT LIKE IT OR IT DOESN'T FIT YOUR YOUR COMPANY'S NEEDS, THAT SHOULD BE ENOUGH FOR THE EXPECTED REFUND. I ORDERED IT ON 10/17/17 AND REQUESTED THE REFUND ON 11/9/17, WAY BEFORE THE 90 DAYS. SO WE SAID WE WOULD SEND 4 MORE OUT(1 WAS ALREADY SENT AND WE DID NOT GET THAT JOB). THEY SAID WE ALREADY EMAILED TO CANCEL AND WOULD RESERVE A CREDIT ON FILE FOR US FOR FUTURE USE. AGAIN BS. BEWARE USING THIS COMPANY ITS A REFUND SCAM JOINT... Pros GOOD FOR A BIGGER COMPANY WITH LOTS OF EXCESS CAPITAL, THEY DO OFFER LOTS OF CORRESPONDENCES WITH SUBS AND CLIENTS AND LINK EVERYTHING TO QUICKBOOKS(I DO NOT USE QUICKBOOKS EITHER) Cons VERY EXPENSIVE FOR THEIR SERVICE. A YEAR YOU CAN BUY A GREAT GC SOFTWARE AND OWN IT FOR MUCH LESS, AND IT HAS INDUSTRY PRICING UPDATES FOR PROPER ESTIMATING, WHICH WAS THE REASON WE EVEN FIRST LOOKED FOR A SERVICE LIKE THIS. Review Source Response from Buildertrend November 13, 2017 Mark -- We're sorry CoConstruct didn't turn out to be the software you wanted. After our follow-up call, it was clear you wanted some kind of software that you can download and install on your computer, rather than a cloud-based solution that handled communication, in addition to estimating, scheduling, and other features. Our customers can cancel our plans at any time, and are never forced into contracts, so you have the flexibility to spend a little and then stop, if you wish. We do offer a full 3-month money back guarantee, but ask that, since we are a communication platform, that you try the communication features just five times so you can see the benefit of that. It sounds like you decided not to do that, which is why you were able to cancel with no further obligation, and we've given you a credit in case you are interested in a cloud-based solution in the future. If you do decide to do that, we do encourage you think about coming to our live, 2-day, in-person CoCamp training session, which is at no cost to new customers (and we even cover your hotel and give you a travel voucher). It's completely optional, but we regularly have customers who are just moving their software to the cloud, and they love the personal service of getting trained on it, in person, by our team. MK Mandi K. Office Manager Construction Used the software for: Less than 6 months ### "Building excellence for Bison Custom Homes" February 1, 2022 5.0 So far it has been a whirlwind of great experiences with the training team members, the integration team, and the many resources to get every detail understood and used. Pros LOVE the communication piece, the ability to have all the teams communicate and work with each other makes the project less meetings and more work. The ability to have Quick Books communicate with the software streamlines manual processes that are difficult to maintain. Cons It is so huge that at first it feels like you are in a vacuum of videos and training. However the support team is very helpful to teach you all the bells and whistles. Reason for choosing Buildertrend We were recommended to use Co-Construct by our designer. In researching the products I was able to see a lot of the features of the many programs, but I had very simple criteria: I needed things to talk to Quickbooks, I needed good trainings and support, I needed communication for the entire team, and finally the timeclock was icing on the cake. Many of the products had a compile of some of these features where Co-construct had all of them. Review Source DB Dwayne B. President Construction Used the software for: 2+ years ### "Absolutely the Best" April 23, 2020 5.0 Pros To be honest there our company relies on Co-Construct daily to operate. Our team clock in which is tracked back to the project to know where you are with the budgeted hours. The scope of work is detailed through the specs and selections. Communication with our team, clients and trade partners is all tracked and never lost. Our clients constantly tell us how easy it is to use and its a selling feature for us. Estimating is super easy and then over the the budget sheet to see how you are tracking with your profits. The schedule and how all tasks are able to have assigned team members or trade partners to them is essential to maintain your schedule and for the clients to see this all going on is crucial. The ability to keep all your photos and files in one location of on specific specifications is amazing. Best of all the overview page shows you and your clients in a snapshot where the project is at. Cons There is a need for a WHIP report to help knowing a bit better where a project is financially vs the schedule. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Buildertrend I used it as a trial and loved it. Review Source JL John L. Owner Construction Used the software for: 6-12 months ### "Estimate review " November 4, 2020 1.0 Wasn't pleasent at all ! I payed a up front fee and never used co construction again !! They wouldn't even refund anything Pros Everything about the software is hard to understand!! I make my own place and prices for everything impossible to find !! Did like at all Cons Disliked everything the whole setup and they want all this money and I had to try and make my own price sheet Review Source Response from Buildertrend November 9, 2020 Hey John, We are so sorry to hear of your recent experience with CoConstruct. This isn't the typical feedback we get from our customers and we'd like to know more about your specific situation. It looks like we attempted to reach to you via phone and email to see how your RAMP session was going, but were unable to. As far as material pricing, we let each business set their own prices as well as mark-up and margin because we know there's no such thing as a "one price fits all" for builders. We also have the National Association of Homebuilders' pricing codes available to each of our users for reference. Once you set your prices, they are all saved for you in your cost catalog for future jobs. We'd be happy to bring you back on board with our RAMP plan with a dedicated associate to help you learn the ropes if you'd be willing. Michael Horn will be your dedicated rep, and he's ready to help. Here's Michael's direct line: 4344835725 Thanks, Britany JF Jonathan F. Used the software for: ### "" March 13, 2013 5.0 At Shihadeh Contracting, we specialize in semi-custom new residential construction. We do additions and larger projects such as townhouses, but single homes in the 2500-4000 sq. ft. range is our niche. Our slogan is "Quality by Choice." That's why most of our customers choose us as their builder: they feel confident that we will walk them through every step of the process, and that their house includes many of the little amenities or improvements that technically might not be required by code, but make for a higher quality finished product and a better value to them. We (and a few builders that we partner with in the area) have been looking for a system to combine the bookeeping aspect of the business with the building and contract phases. Most importantly, a central organization structure that the respective office personnel can plug into for the information they need instead of chasing each other around and wasting time. Also, in the case where a partner builder sells a lot and contracts us to build or visa-versa, we are able to access the same job and pick up where the other left off, share financials, etc. We have previously used extensive Job Binders, combined with spreadsheets and a running Job Log to manage projects. Using Co-construct has allowed us to cut back on redundant paperwork, gives as much central access as we choose, simplified our selection process, and most importantly - gives us the ability to really involve our customers. It gives them something concrete other than a Change Order Agreement to track the job, make selections at 10:30 at night, approve a Change Order the next morning from work at 11:15 and just generally feel more involved and aware of where the project is. It also has the additional benefit of giving them something to do online rather than surf the net for a cheaper ORB doorstop than we offer that ends up being backordered, cheaper quality and looks nothing like it did online, etc. We have gotten very positive feedback from our customers in regards to the experience from their perspective. We have been using the system this past year. I (as a project manager) have found it to be near invaluable with multiple jobs running at the same time. We plan to use the monthly pricing on additions or quick renovations, and the flat rate for our new construction homes. Nate Schoen did a great job on the presentation/training with so much information and specifics to try to communicate to us in a short period of time There is a little bit of a learning curve and adjustment period as with any system overhaul. However, after starting the system on our first project after it was all the way through the selling phase and into the building, we were still able to develop our Selections sheets, Schedule, etc. on the run. We have had a few occasions to use the customer service and suggest additions or changes to the system and have been pleased with our experience. On a situation where we were not immidiately satisfied with the response, the owner was in touch right away to clarify and resolve the question. Great job by the support team! Overall, a quality product, functional, adaptable, and a great experience with the company. Review Source DL Donna L. Construction Permitting Coordinator Construction Used the software for: 2+ years ### "Good Product" July 18, 2023 4.0 Aside from the above issues, overall, BT is a good product. Pros I like that I can keep track of open jobs with minimal effort. Cons I hate that every time there is an update to the software it changes features and removes templates. I also am unhappy that the scheduling feature no longer flows the way that it used to with predecessors. Review Source Response from Buildertrend July 24, 2023 Hi Donna, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team. LR Lindsey R. Interior Designer Construction Used the software for: 2+ years ### "Overall Pleased - Looking for more shortcuts" June 13, 2019 5.0 Overall, I have found the system very helpful! Pros I feel the software is well developed. While I have not used every part I have a pretty good overview of the software and feel that the creators did a good job creating a system that is thorough for our industry. Cons What I would like to see improved is an ease to using the selections. I spend a lot of time copying and deleting things that could easily be moved around easier with some simple additions to a toolbar like copy, move to another selection / project / category... I would also like a save and close button on the selections. Each time I save a selection my screen jumps around 3 times and then I can click on the X to close the window. I realize this is a small item but it would allow me to move around my projects much faster. I would also like to see a way to block cost codes that have not been selected on the Allowances so my team is not selecting incorrect codes when inputting selections. In regards to Allowances it would be nice to have a total for a category that can be broken down into each item. For example, having an allowance for appliances that I'm able to put a total of $5000 as the overall allowance but not breaking each item out while still having my cost codes listed in the Allowance so the totals are captured as selections are entered. This again would be a time saver as I need to watch my numbers but often not to the level of each cost code. Review Source NZ Norman Z. Project Manager Construction Used the software for: 1-2 years ### "Benefits of using CoConstruct in construction" November 29, 2023 4.0 Pros \-easy project management -better document management -easy estimating of materials and labour of different tasks Cons \-expensive to other users or contractors -hard ton navigate the lead tracking system Review Source CC Crystal C. Office Manager Construction Used the software for: 2+ years ### "Greystone - Crystal" February 24, 2017 4.0 We began using Builder Trend a little over 2 years ago as a move away from Build Tools. I have been very happy with the response time on customer support, and it is nice to always be able to reach someone when you have a question. We as a company are not currently using some of the features including scheduling and none of our subs or homeowners are going into the system, but we are trying to change this. We are actively using documents, selections, budgets, etc. Pros I like the ability to get notifications for a variety of transactions, the ability to log in & see things from a variety of devices, the tracking features for every transaction, and I love the amount of storage space for documents & photos that it has. Cons I wish it was more affordable to purchase more jobs so that we could use the system for our remodel projects, currently, we do not enter them in as many of them are small projects and do not warrant the expense it would cost us to have that many jobs. It is unfortunate because it puts us with two different processes for selections, budgets, docs, etc. depending on what type of project it is. I wish it was also possible to mark a selection as "Ordered," much like you can mark it as "Approved" it would help the designer & client know when it is absolutely too late to make changes. Lastly, I wish the transition to QB was more efficient. If you are using a desktop version of QB, which is the only way to have the contractor version, when PO's are pushed to QB, they do not populate the customer's job to the items on that PO even though it is tied to that job. I am not even sure what the point of tying the jobs together is as it does not seem to connect them at all in the transfer process. Review Source KW Kristi W. Designer/Sales Construction Used the software for: 2+ years ### "Essential to The Business" July 19, 2023 5.0 I spend most of my work life in this software. It is essential to my day to day. Pros everything is in one spot. lead management, scheduling, invoices, order tracking/po's, to-dos, EVERYTHING Cons It's a little pricey but 100% worth it!! Review Source Response from Buildertrend July 24, 2023 Hi Kristi, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team. DK Dennis K. Director of Purchasing/Estimating Construction Used the software for: 2+ years ### "BuilderTrend is great!" February 10, 2020 4.0 We are a single family production vendor that, of the last three years have grown from building 38 homes a year to nearly 150 homes per year. I don't think it could have been possible without a program like BuilderTrend in place. In the three years that I have been here using BuilderTrend, we've been able to effectively manage while expanding our vendor base, accurately identify and reduce our variable cost, capture a true budget to set sales numbers to return the desired margin on a build, and given our superintendents the proper tool to document/leverage our vendors to receive a desired level of quality while effectively running the project schedule for a build. BuilderTrend has been an integral tool in the effective growth of our company. Pros What I like most about BuilderTrend is it's ease of use, the customization ability of the software, and the ease of edit/revision. We can design the program to where our PO generate directly off of selections, separate by trip, and include whatever options may have been chosen. From selections, I can easily edit budgets and generate estimated sales cost for each individual job. Cons The only drawback I can come up with is in direct correlation to one of their strengths. The company updates daily instead of doing batch updates periodically. As a result, they shut down part of their servers to perform their updates which can bog down and slow the program while they are doing this. This is usually no more than an hour or so and usually around the same time of the day. Knowing the benefit of doing this, it's a tolerable inconvenience. Review Source KZ Kathy Z. Office Manager Construction Used the software for: 2+ years ### "BuilderTREND Review" June 20, 2019 5.0 We are very impressed with Buildertrend. They are always coming up with new ideas. They are very progressive and very responsive to any programming changes. We have tried similar products in the past but nothing compares to Buildertrend. We would highly recommend this software. It is an important tool in the daily operation of our company. Pros I like that it is one platform for our staff, our clients and our subtrades. I like the ease of the change order approval and decline, and the change orders are interactive with the appropriate vendors and subtrades. The schedules are so helpful to keep everyone apprised of the sequence of events. We use the daily logs to record our field visits and items that need to be actioned from those meetings. The To-Do tab keeps everyone on task and on time. We also enjoy the lead opportunity to make sure we are following up with all our potential clients. Cons The inability to hide non pertinent information from the client view. We like to keep things as simple as possible for clients, so they are not confused. We would like the ability to hide columns that the client is not required to action. e.g. selection, change orders. Review Source Response from Buildertrend June 21, 2019 Kathy, thank you so much for your kind words and your 5-star review! We truly appreciate it. I've also passed your feedback along to our Product team! Thanks again. BH Bronson H. Project Manager Construction Used the software for: 2+ years ### "BuilderTrend - Simming Pool Remodeling Company" February 10, 2020 5.0 We have had a great experience overall. The software works great, there is little to no downtime, and the customer service team has always been prompt and nice. Pros It is cloud based, so you can access it from any computer or phone. The software is semi-customizable, which has allowed us to label and schedule things how we need them. We absolutely love the scheduling portion and the ability to upload daily logs/pictures from the job site for every job. There are a ton of other features that are really useful, such as the owner payment, job costing, and change order sections. Your overall experience will depend on how well you set up the program initially. If you set it up right, it is a great tool. Cons While the program is semi-customizable, it is not completely customizable. There is not much they can do to help if you want a feature more customized other than submit a ticket and hope other people are complaining about the same thing. But, that is to be expected with any mass sold cloud based software. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing Buildertrend BuilderTrend had a better price point and they were easier to work with during the startup. Review Source MH Miguel H. Owner Construction Used the software for: 6-12 months ### "Clunky at best." December 1, 2021 2.0 They tried - nice people. You can’t overcome poor design and development. It has to be built with ease of use being a top priority. Pros They are fantastic at marketing their product and putting on a good demo. Strong feature set if you can overcome a lack of flow and common sense usability. Cons Packed with features yet ease of use is paid no mind. I was in the software field when everything transitioned to SAS from legacy hardware. The most important factors (high level) are security, down time, make it extremely user friendly, and feature functionality (not at the risk of losing ground on a user friendly interface). Today, if one can’t jump into a software for the first time ever and make it work with ease then it has little to no value (my humble opinion). This is exactly why many companies provide only 30 or 14 day trials or less. It either meets your needs or not but if you can’t figure it out because the execution is poor and the interface is clunky, it’s not a worthwhile investment. I think this company has focused too much on marketing with social media heads like “The Build Show” for popularity and too little on development. Make it stupid simple to where a VA in the Philippines can use it with ease and no background, only then would I have interest in trialing it. Also, the mobile app should be wiped clean and redone entirely - not usable. On to the next. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Buildertrend They merged and made their pricing model simple. Review Source Kumail H. Customer support representative Information Technology and Services Used the software for: 2+ years ### "Builder Trend " October 7, 2021 5.0 Overall it’s amazing application however it has everything to be desired for workers Pros I like this electrical application so much it help to work very easy and quick Cons Great for manage work and time management it helps to reach goals Review Source Response from Buildertrend October 26, 2021 Thank you so much for the 5-star review, Kumail! Jack G. Marketing Coordinator Construction Used the software for: 1-2 years ### "Welcome into the 21st Century" February 17, 2020 5.0 9/10, I haven't had any major problems with the software. Theres not too many glitches, and like I said prior if you put the effort into it, it is 100% worth it. No question. Not only that but you have a great support team to back you up, whether you're a techy or not they can really shed some light. Pros Phenomenal Software, it should replace everything that a construction company uses. I get that some dont like moving forward to tech, but once you actually put the work into BT to use it, it makes everything so much faster and coordination is top-notch. The fact we can give homeowners access to see whats going on construction wise saves us time and stress. We generally dont need to communicate basic things to them, they can see it for themselves! Cons The selections software is still a little bit limited, takes hours of work. Some sort of master template to feed everything would be amazing if it could be implemented in the future. Also the loading glitch, and how I have to "click X" to search another property. Can make going through several properties fast to a chore since it has to refresh so many times. Review Source Response from Buildertrend March 2, 2020 Jack, thank you so much for your review and feedback! We appreciate you taking the time to do this. And I'll be sure to pass your feedback along to our Product team. JD Joe D. Project Manager Construction Used the software for: 2+ years ### "Buildertrend" July 1, 2019 4.0 Scheduling, PO tracking and back costing of our jobs have become far easier to manage and far less time-consuming. We are generally never late with materials due to the calendar and use of reminders, enabling jobs to run smoothly and efficiently with zero downtime. The updates are definitely improving the experience with BT Pros Simple display options and excellent user interface The system flows as per the workflow on site and the calendar works excellent in managing multiple jobs All information in one place is excellent, and all available to supply chain and clients at the click of a button. Our international clients love this software. Cons Would be good to have a clear guide as to how to use the POs, payments & COs and how they interact. Doesn't transfer data correctly to Xero - double data entry Does not do payroll, this would be a fantastic addition (understandable that it is complicated) More flexibility required for estimates in BT. Lacks the functionality of Excel so forces us to use another system for this. Clearer explanation of selection budgets and how they can be incorporated into the estimate would be beneficial. Not been able to use the email link successfully to date. Further guidance on how to link Xero tracking and BT cost codes would have been a huge help during setup. It is still a challenge to get our supply chain to use the system with us. Can be complicated to use based on the number of settings available to users and Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.