# Access Coins Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Access Coins the right Enterprise Resource Planning solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/70093/COINS/reviews

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Access Coins

4.4 (43)

[View alternatives](https://www.capterra.com/p/70093/COINS/alternatives/)

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Last updated March 13th, 2026

# Reviews of Access Coins

Ease of use

4.2

Customer Service

4.5

## Pros and Cons in Reviews

Monica L

Accounts PayableConstruction, 51 - 200 employeesUsed the software for: Less than 6 months.

“Overall, I think COINS is decent--it is relatively easy to use and it has an updated interface/design.“

February 22, 2021

TS

Tim S

Executive Vice PresidentConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“Bank reconciliations can be difficult if the bank export of data doesn't match COINs required import format.“

March 12, 2025

## Showing most helpful reviews

Showing 1-25 of 43 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Project Engineer  
Construction  
Used the software for: 2+ years

### "Relevant and powerful ERP system"

April 24, 2019

4.0

My employer needed to replace the old DOS system and COINS was perfect. Accounting, CRM, job costing, payroll compliance, project management. COINS is highly customizable and perfect fit for the company.

Pros

Reporting (especially ability to schedule reports), integrated with CRM and had the ability to upgrade to customize our subcontracts and purchase orders.

Cons

Took a year or so to feel at ease using. Steep learning curve.

Review Source

DP

Drew P.  
IT Director  
Construction  
Used the software for: 1-2 years

### "COINs use and configuration"

February 10, 2020

5.0

We were trying to consolidate all our different software and data points used to run the business. While not all have been realized or implemented yet, those that have been has increased productivity in those areas tremendously.

Pros

I liked that that software was cloud based and had a user friendly interface.

Cons

The data migration was difficult mapping our old structure to the COINs structure. After a few calls with the COINs team though we got it figured out and imported.

Alternatives considered

[Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)[CMiC](https://www.capterra.com/p/39271/CMiC/)

Reason for choosing Access Coins

COINs outperformed the competition in most all categories we deemed critical to our business.

Review Source

BC

Bill C.  
Systems Analyst  
  
Used the software for: 2+ years

### "Single focus software that completes its tasks as designed"

July 19, 2017

3.0

Pros

Has the functionality for reporting and data storage that works well in a business and construction based environment. Nice design with good accessibility. Unix based softwares are fast and reliable.

Cons

Can be difficult to understand and the documentation isn't the most well detailed for the type of software. Support can be lacking in certain areas.

Review Source

CL

Clarissa L.  
Accounting Manager  
Construction  
Used the software for: 2+ years

### "COINS Experience "

January 28, 2020

4.0

COINS has helped our company process invoices, purchase orders, payroll a lot quicker than any other program.

Pros

COINS workflow invoice approval process, submitting time payroll time, job cost change orders.

Cons

The number of clicks to open a image or find data in the system.

Switched from

[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)

We needed a much better purchase order system.

Review Source

MM

Marina M.  
Head of Business Systems  
Construction  
Used the software for: 2+ years

### "COINS Success"

February 27, 2025

4.0

Great team and consultants and responsive to requests.

Pros

I like the abilty to create user friendly desktops. Users like the ease of payments and being anle to have an end to end product

Cons

Too many ways to do the same thing. Difficult to find suitable reports as naming not consistent.

Review Source

TG

Tom G.  
IT Director  
Construction  
Used the software for: 2+ years

### "COINS OA"

February 8, 2020

5.0

We were originally a long time Coins TI system user and was looking to upgrade our system to a more modern platform. Upgrading an existing ERP can be a daunting task. Coins consultants worked with us every step of the way during our implementation process. When we experienced some development issues we were able to work directly with Coins developers to resolve our issues.

Pros

Browser-based and runs on-premise or in the cloud. Very configurable. Runs on open-source Linux software. Covers most all our ERP requirements. Native iOS applications for service management and construction and CRM. Active and ongoing development of the product.

Cons

A small learning curve for first-time users.

Review Source

DK

David K.  
Controller  
Construction  
Used the software for: 2+ years

### "COINS Product"

February 12, 2020

5.0

The fact that we are able to run all of our entities and quickly maneuver from one to the other is great. Our company has had an overall very good experience with COINS.

Pros

The project management portion is great. Very easy to use for our project managers. It has helped tremendously in managing our jobs. Also, the support team is VERY good. Usually very quick and to the point helpful answers

Cons

Upgrading can be a slight problem when you are not totally familiar with the product. This gets easier with usage though.

Alternatives considered

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)

Reason for choosing Access Coins

Best PM software along with pricing.

Review Source

RP

Robert P.  
CFO  
Construction  
Used the software for: 2+ years

### "COINS Software"

January 28, 2020

5.0

By moving to COINS we were able to eliminate several Excel spreadsheets that we were doing outside the system.

Pros

What I like the most about COINS is the ability for our project manager's to see progress on their jobs. COINS allow the project managers to manage their cost on each project, which in turn makes a more profitable job.

Cons

COINS provides several useful reports, but setting up the reports take more time than I like to spend on designing a report.

Alternatives considered

[Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)[FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/)[PENTA Enterprise Construction Management](https://www.capterra.com/p/84829/PENTA-Enterprise-Construction-Management/)

Review Source

PG

Peter G.  
Owner and Secretary/Treasurer  
Construction  
Used the software for: 2+ years

### "COINS is Adaptable"

February 4, 2020

5.0

We bought COINS back in 1996 to handle the complexity of being a Industrial Specialty Contractor that works in multiple states and with its employees from many unions. I don't think there was a situation that it could not handle. As we changed and grew over the years, so did COINS. COINS also helped us mange that change.

Pros

The latest version COINS is very adaptable, it can handle changes to business process, last minute customer reporting requirements.

Cons

Since it is so customizable, implement can take while.

Alternatives considered

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)

Reason for choosing Access Coins

The handling of union payroll.

Review Source

JC

Jimmy C.  
Service Operations Manager  
Facilities Services  
Used the software for: 2+ years

### "COINS for a Mechanical Service Contractor"

February 7, 2020

5.0

Pros

The bulk, concurrent, and multi update functions allow me to maintain our information quickly and efficiently. COINS OA has very powerful reporting and analysis tools along with tons of options to view your information so you can see it however you'd like.

Cons

It's not that intuitive. Even with training from COINS, you have to dedicate some serious time to learning this software.

Reason for choosing Access Coins

This is the only product that we have found that the market that does everything we need it to. We do everything from small residential service calls to multi-million dollar construction jobs and COINS helps us do it all!

Review Source

JM

Jessica M.  
Junior Administrator  
Construction  
Used the software for: 6-12 months

### "Coins"

November 28, 2023

4.0

Pros

I am able to extract information for subcontractors easily

Cons

The format of coins needs to be updated

Review Source

LH

Lynn H.  
Accounting Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Coins Review"

January 27, 2020

5.0

It has been a long process to get up and running. Our operations consultant worked very hard to make sure that we were successful. I would recommend \[SENSITIVE CONTENT HIDDEN\] to anyone who has to implement Job Cost. He is the best!

Pros

The best part of the software is that it was a huge upgrade from the software that we were moved from. The forms are nice once we had them uploaded.

Cons

Some of the tasks that I am required to complete are as easy. There are many places to look that will give you part of what you are looking for. For example there isn't a payroll register you have to go to a couple of places to get what you are looking for.

Review Source

SM

Samuel M.  
Software Engineer  
Construction  
Used the software for: Less than 6 months

### "Customer Service Oriented"

February 13, 2020

5.0

Since I have recently started working with COINS, I have been asking a lot of questions. And the people at COINS, Especially \[SENSITIVE CONTENT HIDDEN\], have been great at getting my questions answered in a fashionable manner.

Pros

The thing I like most about the software is that there is unlimited potential when designing how you want the software to work for your company.

Cons

Like most software, there is a learning curve.

Review Source

HT

Howard T.  
General Foreman  
Construction  
Used the software for: 6-12 months

### "Coins"

January 29, 2020

5.0

Makes doing time quicker and easier for me

Pros

Easy to use, user friendly, easy to train other users

Cons

When approving time sheets, don’t need to see the warnings each time

Review Source

TS

Tim S.  
Executive Vice President  
Construction  
Used the software for: 6-12 months

### "My Top Pros and Cons with Access COINs"

March 12, 2025

5.0

Overall good to work with, generally very responsive, and able to find someone with the answers, and assistance for many issues that can arise.

Pros

Organization and support through project implementation. Had a very detailed project plan, and managed tasks and scope well. As far as the product itself, would the ease and intuitiveness of navigating the menus.

Cons

Bank reconciliations can be difficult if the bank export of data doesn't match COINs required import format. Can end up being a very manual and time-consuming process. On Reports, there can be almost too many options to select when running reports, where if you're not doing it consistently you can get different results. For example, two people who think they are running the same report might get different results.

Review Source

JH

Julianne H.  
Senior Business Analyst  
Construction  
Used the software for: Less than 6 months

### "Miller Electric Review"

March 7, 2025

4.0

It's overall extremely positive. We are excited to move along with our implementation. The team is supportive, accessible, and helpful in solving questions / problems that come up.

Pros

It's really intuitive! I am still learning, but the consultants are great!

Cons

I don't have much to report here. Overall, our experience has been positive.

Alternatives considered

[Viewpoint Vista](https://www.capterra.com/p/239335/Vista/)[CMiC](https://www.capterra.com/p/39271/CMiC/)

Reason for choosing Access Coins

Consumed most of our existing software and was most intuitive to users.

Switched from

[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Sunset of old product and retirement of System Administrator.

Review Source

JB

Janna B.  
HVAC  
Facilities Services  
Used the software for: 6-12 months

### "Maclellan HVAC"

March 10, 2025

5.0

Everyone has been very helpful. \[sensitive content hidden\] has gone above and beyond to assist with Service Management- which is the module we are mainly involved with.

Pros

The system is very robust and user friendly.

Cons

Having to budget the time per unit vs 1 lump sum for the techs to be able to see on work orders

Switched from

[ComputerEase](https://www.capterra.com/p/8686/ComputerEase/)

Wanted 1 system to be able to handle our agreements, POs, dispatch, etc.

Review Source

VR

Verified Reviewer  
Accounts Payable  
Construction  
Used the software for: Less than 6 months

### "Good not Great"

February 22, 2021

3.0

Overall, I think COINS is decent--it is relatively easy to use and it has an updated interface/design. The software is great for managing data and combining all parts of the business under one software. But since it is able to cover most parts of the business, each sub-section lacks the benefits that you get with more customized software such as paperless free friendly accounts payable processing.

Pros

The best feature in COINS is related to how you can search/view/manage your data within the software. When searching for a specific piece of data you are able to search by many different fields to find what you are looking for, and if you are looking for a range of data you are able to search that way as well with many different fields as the range. In addition to this, you are able to customize how your data is shown to you on almost every page in the software--so it is much like excel in the sense that you can change what columns show and how they are sorted. Both of these are amazing features because typically there is much more restriction within other software that has a base set of searches and only shows information in one way. With COINS you can easily manipulate how you see your data depending on what you need to focus on and you can export any reports or search results quickly and easily to an excel document.

Cons

I spend the majority of my time in the accounts payable side of COINS and I do not think that COINS has the best accounting features. When entering invoices, you are taken to screens that only have data entry/matching pages and there is not a feature where you can view the invoice/document while also entering information--you can only add the invoice document as an attachment and to be able to see it you have to navigate to another page. I have worked with accounting software that allows you to automatically upload invoices to the software and then work through entering/coding them while the invoice shows on the same screen. With COINS, I have had to figure out a different way outside of the software to sort through my invoices and attach them as I go along.

Review Source

HL

Holly L.  
Controller  
Construction  
Used the software for: 2+ years

### "Coins Software"

February 4, 2020

4.0

Pros

I like the amount of data that the software can process and report. In payroll, I especially like that you can make an effective date for all payroll item changes and union rate changes. It makes payroll preparation that much easier during tax or union rate changes. Coins is also easy to use overall and helps us manage our jobs from forecasting to tracking actual job costs. Mobile tech is another great feature that makes it easier for our service department. And finally the support that we receive from the Coins help desk is usually timely and thorough, they are usually very knowledgeable and eager to help and assist us to correct any problems that we have.

Cons

I think the least thing I like about the software is I would like the ability to be able to create my own reports without having to go through the process of having Coins create one for me. So a little more flexibility with generating reports would be awesome. I also do not believe that we should have to pay to have a report made or modified, that we are paying the bi-annual license fees and have already paid for the program itself. I just don't think it should be a separate charge.

Alternatives considered

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Reason for choosing Access Coins

I was not here when the switch was made, but I believe that it was the mobile tech that made your program more attractive.

Review Source

MS

Matthew S.  
Director of IT and Business Process  
Construction  
Used the software for: 2+ years

### "A Company with Similar Values"

February 12, 2020

4.0

This complete ERP system has provided us with a single source of truth for data, and has allowed us to develop more efficient business workflows.

Pros

Software most fully addressed our numerous business needs as a complete ERP system and has a high degree of available customization.

Cons

Some areas of the software were newly developed and a bit clunky when we started, and the customization increases our QA load. However, great strides have been made in both areas.

Alternatives considered

[Viewpoint Vista](https://www.capterra.com/p/239335/Vista/)[CMiC](https://www.capterra.com/p/39271/CMiC/)

Reason for choosing Access Coins

Being a contractor that performs multi-million dollar Construction Management projects in addition to Daily Service Work and Unit Price Work, COINS was the product that best addressed our varied business needs. We also felt that company values aligned and that we would be a relevant customer, not just a number.

Switched from

[PENTA Enterprise Construction Management](https://www.capterra.com/p/84829/PENTA-Enterprise-Construction-Management/)

We were on an outdated version of PENTA for our job cost and accounting and over a dozen specific software solutions for specific business needs resulting in disjointed workflows, duplicate data entry, and a "tired" User Interface.

Review Source

SF

Steve F.  
Chief Operating Officer  
Construction  
Used the software for: 2+ years

### "Coins OA Review"

March 2, 2020

4.0

We are an long time Coins client and felt the transition from the old platform to Coins OA could have been a little easier. The migration from Coins Ti to OA was more like a new software implementation than an upgrade. We still have a few punch list items pending from our Go Live, but Coins is working to resolve and has been committed to fair resolutions to any outstanding issues. We have been live on OA for 1 year and are begin to realize some efficiency improvements already. I feel strongly we will continue to improve our processing efficiencies and our customers' experience by utilizing more feature within Coins OA.

Pros

The Mobile Technician feature sets us apart from our competition. Giving our technicians the ability to take photos and add notations on equipment issues gives our customers validation to what our technicians see. The ability to use one system to run our entire business from operations to accounting allows us to function seamlessly. The bulk import and export functions allow us to easily update and manipulate data.

Cons

Implementation was challenging, partially due to the flexibility of the software configuration and our users not adapting to new processes.

Alternatives considered

[Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)

Reason for choosing Access Coins

We have been with Coins for 20+ years, so it came down to familiarity, functionality of Coins OA, and Coins continuous improvement efforts on product development and support.

Review Source

JV

Joseph V.  
CFO  
Construction  
Used the software for: 6-12 months

### "COINS easily connected our field and office teams."

January 27, 2020

4.0

With SM we were able to shorten both the dispatch and invoicing processes. With CDR we have been able to eliminate a third party software platform and make the daily task of approving field time more than just bearable. Both modules have increased the overall level of effective communication between field and office. The COINS implementation and account management teams have both been great to work with despite some implementation bumps (as to be expected of course); in the end a solution was always found.

Pros

While we are still relatively new to COINS, our initial wins have been with the Service Management (SM) and Crew Daily Reports (CDR). COINS SM has allowed our service team to step away from an outdated, manual, paper-intensive process to a fully integrated, paperless, mobile supported process. As a result SM has allowed us to more effectively service our customers. On the project side, CDR has connected our field and office teams with a mobile real-time data collection solution that replaced a third party time collection platform.

Cons

COINS is extremely flexible and at times can require a lot of initial setup, but the work is worth the effort.

Alternatives considered

[Premier Construction Software](https://www.capterra.com/p/133101/Premier/)[Viewpoint Vista](https://www.capterra.com/p/239335/Vista/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)

Reason for choosing Access Coins

The SM and CDR played a role in our selection as noted above, but other areas of functionality such as on-line forecasting and document imaging played a role in our decision.

Review Source

FF

Francis F.  
IT Manager  
Construction  
Used the software for: I used a free trial

### "COINS has been helping us to achieve success for over 30 years!"

January 27, 2020

4.0

Our payroll is a huge challenge. We pay close to 2,000 employees weekly and we have a mix of union and non-union jobs. We were able to collaborate with COINS to create a method to quickly create and edit time cards that streamlined the process. COINS Customer and Technical Support are extremely knowledgeable and responsive. COINS Consultants and Project Managers are top notch and have always done whatever was necessary to help us configure and enhance the software to maximize it's usefulness for us.

Pros

COINS is constantly working to provide the best and most relevant software for the construction industry. They do this by collaborating with their clients and not by blindly making decisions behind the scenes. The product is robust from back office accounting and payroll to job performance/management and business intelligence.

Cons

The Health & Safety module leaves a lot to be desired. It is not at all user friendly to set up, rigid to maintain and frustrating to use.

Alternatives considered

[Viewpoint Spectrum](https://www.capterra.com/p/175831/Spectrum/)

Reason for choosing Access Coins

We originally ran our business on software that was written completely in-house. We chose COINS to replace that. We were obviously heavily invested in COINS and had always had exceptional results with the software and had developed great working relationships with their staff. Our companies grew and evolved together over the years. We knew that COINS (the software and the people) would not disappoint us and would work together with us to ensure our ongoing success.

Review Source

Arianna T.  
Project Engineer  
Construction  
Used the software for: 6-12 months

### "Perfect Construction Project Management Solution."

August 30, 2022

5.0

Excellent and easy sharing and uploading of multiple project data and files and the activity tracking and reports creation is effective.

Pros

COINS provides the best capability for multiple big construction projects management, easy on planning and budgeting of complex Construction and Engineering projects. Financial and project resources management is quite easy on this tool and its the easiest platform to manage workflow and the best scheduling system.

Cons

COINS is the most used and excellent for big Construction and Engineering project cost management but the technical help can improved.

Review Source

TO

Tony O.  
Senior IT Developer  
Construction  
Used the software for: 2+ years

### "COINS OA Review"

February 12, 2020

4.0

Pros

COINS OA is very comprehensive; as well as addressing backoffice needs, it has allowed us to expand our reach (data collection, reporting, etc.) to remote users. In addition, it more broadly addresses the needs of our operational units.

Cons

Development is always forward looking. While this is not necessarily a bad thing, there could be more focus on versions that customers are using to run their business on a daily basis.

Review Source

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