--- title: "Access Coins Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Access Coins the right Enterprise Resource Planning solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/70093/COINS/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Access Coins 4.4 (43) [View alternatives](https://www.capterra.com/p/70093/COINS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Access Coins Ease of use 4.2 Customer Service 4.5 ## Pros and Cons in Reviews Monica L Accounts PayableConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “Overall, I think COINS is decent--it is relatively easy to use and it has an updated interface/design.“ February 22, 2021 TS Tim S Executive Vice PresidentConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “Bank reconciliations can be difficult if the bank export of data doesn't match COINs required import format.“ March 12, 2025 ## Showing most helpful reviews Showing 1-25 of 43 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Project Engineer Used the software for: 3-5 years ### "Relevant and powerful ERP system" April 26, 2019 4.0 My employer needed to replace the old DOS system and COINS was perfect. Accounting, CRM, job costing, payroll compliance, project management. COINS is highly customizable and perfect fit for the company. Pros Reporting (especially ability to schedule reports), integrated with CRM and had the ability to upgrade to customize our subcontracts and purchase orders. Cons Took a year or so to feel at ease using. Steep learning curve. Review Source R Reviewer IT Director Used the software for: 1-3 years ### "COINs use and configuration" February 11, 2020 5.0 We were trying to consolidate all our different software and data points used to run the business. While not all have been realized or implemented yet, those that have been has increased productivity in those areas tremendously. Pros I liked that that software was cloud based and had a user friendly interface. Cons The data migration was difficult mapping our old structure to the COINs structure. After a few calls with the COINs team though we got it figured out and imported. Review Source R Reviewer Systems Analyst Used the software for: 3-5 years ### "Single focus software that completes its tasks as designed" July 20, 2017 3.0 Pros Has the functionality for reporting and data storage that works well in a business and construction based environment. Nice design with good accessibility. Unix based softwares are fast and reliable. Cons Can be difficult to understand and the documentation isn't the most well detailed for the type of software. Support can be lacking in certain areas. Review Source R Reviewer Accounting Manager Used the software for: 3-5 years ### "COINS Experience " January 30, 2020 4.0 COINS has helped our company process invoices, purchase orders, payroll a lot quicker than any other program. Pros COINS workflow invoice approval process, submitting time payroll time, job cost change orders. Cons The number of clicks to open a image or find data in the system. Review Source R Reviewer Head of Business Systems Used the software for: 3-5 years ### "COINS Success" February 28, 2025 4.0 Great team and consultants and responsive to requests. Pros I like the abilty to create user friendly desktops. Users like the ease of payments and being anle to have an end to end product Cons Too many ways to do the same thing. Difficult to find suitable reports as naming not consistent. Review Source R Reviewer IT Director Used the software for: 3-5 years ### "COINS OA" February 10, 2020 5.0 We were originally a long time Coins TI system user and was looking to upgrade our system to a more modern platform. Upgrading an existing ERP can be a daunting task. Coins consultants worked with us every step of the way during our implementation process. When we experienced some development issues we were able to work directly with Coins developers to resolve our issues. Pros Browser-based and runs on-premise or in the cloud. Very configurable. Runs on open-source Linux software. Covers most all our ERP requirements. Native iOS applications for service management and construction and CRM. Active and ongoing development of the product. Cons A small learning curve for first-time users. Review Source R Reviewer Controller Used the software for: 3-5 years ### "COINS Product" February 13, 2020 5.0 The fact that we are able to run all of our entities and quickly maneuver from one to the other is great. Our company has had an overall very good experience with COINS. Pros The project management portion is great. Very easy to use for our project managers. It has helped tremendously in managing our jobs. Also, the support team is VERY good. Usually very quick and to the point helpful answers Cons Upgrading can be a slight problem when you are not totally familiar with the product. This gets easier with usage though. Review Source R Reviewer CFO Used the software for: 3-5 years ### "COINS Software" January 30, 2020 5.0 By moving to COINS we were able to eliminate several Excel spreadsheets that we were doing outside the system. Pros What I like the most about COINS is the ability for our project manager's to see progress on their jobs. COINS allow the project managers to manage their cost on each project, which in turn makes a more profitable job. Cons COINS provides several useful reports, but setting up the reports take more time than I like to spend on designing a report. Review Source R Reviewer Owner and Secretary/Treasurer Used the software for: 3-5 years ### "COINS is Adaptable" February 5, 2020 5.0 We bought COINS back in 1996 to handle the complexity of being a Industrial Specialty Contractor that works in multiple states and with its employees from many unions. I don't think there was a situation that it could not handle. As we changed and grew over the years, so did COINS. COINS also helped us mange that change. Pros The latest version COINS is very adaptable, it can handle changes to business process, last minute customer reporting requirements. Cons Since it is so customizable, implement can take while. Review Source R Reviewer Service Operations Manager Used the software for: 3-5 years ### "COINS for a Mechanical Service Contractor" February 10, 2020 5.0 Pros The bulk, concurrent, and multi update functions allow me to maintain our information quickly and efficiently. COINS OA has very powerful reporting and analysis tools along with tons of options to view your information so you can see it however you'd like. Cons It's not that intuitive. Even with training from COINS, you have to dedicate some serious time to learning this software. Review Source R Reviewer Junior Administrator Used the software for: Less than 1 year ### "Coins" November 29, 2023 4.0 Pros I am able to extract information for subcontractors easily Cons The format of coins needs to be updated Review Source R Reviewer Accounting Manager Used the software for: Less than 1 year ### "Coins Review" January 28, 2020 5.0 It has been a long process to get up and running. Our operations consultant worked very hard to make sure that we were successful. I would recommend \[SENSITIVE CONTENT HIDDEN\] to anyone who has to implement Job Cost. He is the best! Pros The best part of the software is that it was a huge upgrade from the software that we were moved from. The forms are nice once we had them uploaded. Cons Some of the tasks that I am required to complete are as easy. There are many places to look that will give you part of what you are looking for. For example there isn't a payroll register you have to go to a couple of places to get what you are looking for. Review Source R Reviewer Software Engineer Used the software for: Less than 1 year ### "Customer Service Oriented" February 14, 2020 5.0 Since I have recently started working with COINS, I have been asking a lot of questions. And the people at COINS, Especially \[SENSITIVE CONTENT HIDDEN\], have been great at getting my questions answered in a fashionable manner. Pros The thing I like most about the software is that there is unlimited potential when designing how you want the software to work for your company. Cons Like most software, there is a learning curve. Review Source R Reviewer General Foreman Used the software for: Less than 1 year ### "Coins" January 30, 2020 5.0 Makes doing time quicker and easier for me Pros Easy to use, user friendly, easy to train other users Cons When approving time sheets, don’t need to see the warnings each time Review Source R Reviewer Executive Vice President Used the software for: Less than 1 year ### "My Top Pros and Cons with Access COINs" March 14, 2025 5.0 Overall good to work with, generally very responsive, and able to find someone with the answers, and assistance for many issues that can arise. Pros Organization and support through project implementation. Had a very detailed project plan, and managed tasks and scope well. As far as the product itself, would the ease and intuitiveness of navigating the menus. Cons Bank reconciliations can be difficult if the bank export of data doesn't match COINs required import format. Can end up being a very manual and time-consuming process. On Reports, there can be almost too many options to select when running reports, where if you're not doing it consistently you can get different results. For example, two people who think they are running the same report might get different results. Review Source R Reviewer Senior Business Analyst Used the software for: Less than 1 year ### "Miller Electric Review" March 10, 2025 4.0 It's overall extremely positive. We are excited to move along with our implementation. The team is supportive, accessible, and helpful in solving questions / problems that come up. Pros It's really intuitive! I am still learning, but the consultants are great! Cons I don't have much to report here. Overall, our experience has been positive. Review Source R Reviewer HVAC Used the software for: Less than 1 year ### "Maclellan HVAC" March 11, 2025 5.0 Everyone has been very helpful. \[sensitive content hidden\] has gone above and beyond to assist with Service Management- which is the module we are mainly involved with. Pros The system is very robust and user friendly. Cons Having to budget the time per unit vs 1 lump sum for the techs to be able to see on work orders Review Source VR Verified Reviewer Accounts Payable Used the software for: Less than 1 year ### "Good not Great" February 25, 2021 3.0 Overall, I think COINS is decent--it is relatively easy to use and it has an updated interface/design. The software is great for managing data and combining all parts of the business under one software. But since it is able to cover most parts of the business, each sub-section lacks the benefits that you get with more customized software such as paperless free friendly accounts payable processing. Pros The best feature in COINS is related to how you can search/view/manage your data within the software. When searching for a specific piece of data you are able to search by many different fields to find what you are looking for, and if you are looking for a range of data you are able to search that way as well with many different fields as the range. In addition to this, you are able to customize how your data is shown to you on almost every page in the software--so it is much like excel in the sense that you can change what columns show and how they are sorted. Both of these are amazing features because typically there is much more restriction within other software that has a base set of searches and only shows information in one way. With COINS you can easily manipulate how you see your data depending on what you need to focus on and you can export any reports or search results quickly and easily to an excel document. Cons I spend the majority of my time in the accounts payable side of COINS and I do not think that COINS has the best accounting features. When entering invoices, you are taken to screens that only have data entry/matching pages and there is not a feature where you can view the invoice/document while also entering information--you can only add the invoice document as an attachment and to be able to see it you have to navigate to another page. I have worked with accounting software that allows you to automatically upload invoices to the software and then work through entering/coding them while the invoice shows on the same screen. With COINS, I have had to figure out a different way outside of the software to sort through my invoices and attach them as I go along. Review Source R Reviewer Controller Used the software for: 3-5 years ### "Coins Software" February 5, 2020 4.0 Pros I like the amount of data that the software can process and report. In payroll, I especially like that you can make an effective date for all payroll item changes and union rate changes. It makes payroll preparation that much easier during tax or union rate changes. Coins is also easy to use overall and helps us manage our jobs from forecasting to tracking actual job costs. Mobile tech is another great feature that makes it easier for our service department. And finally the support that we receive from the Coins help desk is usually timely and thorough, they are usually very knowledgeable and eager to help and assist us to correct any problems that we have. Cons I think the least thing I like about the software is I would like the ability to be able to create my own reports without having to go through the process of having Coins create one for me. So a little more flexibility with generating reports would be awesome. I also do not believe that we should have to pay to have a report made or modified, that we are paying the bi-annual license fees and have already paid for the program itself. I just don't think it should be a separate charge. Review Source R Reviewer Director of IT and Business Process Used the software for: 3-5 years ### "A Company with Similar Values" February 13, 2020 4.0 This complete ERP system has provided us with a single source of truth for data, and has allowed us to develop more efficient business workflows. Pros Software most fully addressed our numerous business needs as a complete ERP system and has a high degree of available customization. Cons Some areas of the software were newly developed and a bit clunky when we started, and the customization increases our QA load. However, great strides have been made in both areas. Review Source R Reviewer Chief Operating Officer Used the software for: 3-5 years ### "Coins OA Review" March 3, 2020 4.0 We are an long time Coins client and felt the transition from the old platform to Coins OA could have been a little easier. The migration from Coins Ti to OA was more like a new software implementation than an upgrade. We still have a few punch list items pending from our Go Live, but Coins is working to resolve and has been committed to fair resolutions to any outstanding issues. We have been live on OA for 1 year and are begin to realize some efficiency improvements already. I feel strongly we will continue to improve our processing efficiencies and our customers' experience by utilizing more feature within Coins OA. Pros The Mobile Technician feature sets us apart from our competition. Giving our technicians the ability to take photos and add notations on equipment issues gives our customers validation to what our technicians see. The ability to use one system to run our entire business from operations to accounting allows us to function seamlessly. The bulk import and export functions allow us to easily update and manipulate data. Cons Implementation was challenging, partially due to the flexibility of the software configuration and our users not adapting to new processes. Review Source R Reviewer CFO Used the software for: Less than 1 year ### "COINS easily connected our field and office teams." January 28, 2020 4.0 With SM we were able to shorten both the dispatch and invoicing processes. With CDR we have been able to eliminate a third party software platform and make the daily task of approving field time more than just bearable. Both modules have increased the overall level of effective communication between field and office. The COINS implementation and account management teams have both been great to work with despite some implementation bumps (as to be expected of course); in the end a solution was always found. Pros While we are still relatively new to COINS, our initial wins have been with the Service Management (SM) and Crew Daily Reports (CDR). COINS SM has allowed our service team to step away from an outdated, manual, paper-intensive process to a fully integrated, paperless, mobile supported process. As a result SM has allowed us to more effectively service our customers. On the project side, CDR has connected our field and office teams with a mobile real-time data collection solution that replaced a third party time collection platform. Cons COINS is extremely flexible and at times can require a lot of initial setup, but the work is worth the effort. Review Source R Reviewer IT Manager Used the software for: I used a free trial ### "COINS has been helping us to achieve success for over 30 years!" January 28, 2020 4.0 Our payroll is a huge challenge. We pay close to 2,000 employees weekly and we have a mix of union and non-union jobs. We were able to collaborate with COINS to create a method to quickly create and edit time cards that streamlined the process. COINS Customer and Technical Support are extremely knowledgeable and responsive. COINS Consultants and Project Managers are top notch and have always done whatever was necessary to help us configure and enhance the software to maximize it's usefulness for us. Pros COINS is constantly working to provide the best and most relevant software for the construction industry. They do this by collaborating with their clients and not by blindly making decisions behind the scenes. The product is robust from back office accounting and payroll to job performance/management and business intelligence. Cons The Health & Safety module leaves a lot to be desired. It is not at all user friendly to set up, rigid to maintain and frustrating to use. Review Source Arianna T. Project Engineer Used the software for: Less than 1 year ### "Perfect Construction Project Management Solution." September 1, 2022 5.0 Excellent and easy sharing and uploading of multiple project data and files and the activity tracking and reports creation is effective. Pros COINS provides the best capability for multiple big construction projects management, easy on planning and budgeting of complex Construction and Engineering projects. Financial and project resources management is quite easy on this tool and its the easiest platform to manage workflow and the best scheduling system. Cons COINS is the most used and excellent for big Construction and Engineering project cost management but the technical help can improved. Review Source R Reviewer Senior IT Developer Used the software for: 3-5 years ### "COINS OA Review" February 13, 2020 4.0 Pros COINS OA is very comprehensive; as well as addressing backoffice needs, it has allowed us to expand our reach (data collection, reporting, etc.) to remote users. In addition, it more broadly addresses the needs of our operational units. Cons Development is always forward looking. While this is not necessarily a bad thing, there could be more focus on versions that customers are using to run their business on a daily basis. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.