Who Uses This Software?

Home Inspectors, Commercial Inspectors,/ Mold Inspectors, Radon Inspectors


Average Ratings

43 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $499.00/one-time/user
    See pricing details
  • Pricing Details
    HIP + Mobile is $799 with $150 off for InterNACHI or ASHI members.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Home Inspector Pro
  • www.homeinspectorpro.com
  • Founded 2004
  • United States

About Home Inspector Pro

The ultimate Windows, Mac, iPhone, iPad & Android solution to allow you to quickly and efficiently perform home inspections, Home Inspector Pro allows any inspector to create easy to read reports that can be quickly uploaded online and sent to your client. Easily create a template for every type of inspection you perform. Add videos, pop-up glossary, graphics & more. Download our free trial! If you have any questions call 888-750-4777 or use the Live Help feature on our website.


Home Inspector Pro Features

  • Billing & Invoicing
  • Color Codes / Icons
  • Comment Library
  • Commercial Inspections
  • Credit Card Processing
  • Photo Editing
  • Repair Estimates
  • Report Summary
  • Residential Inspections
  • Sketching
  • Templates
  • Video
  • Voice Notes
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management

Home Inspector Pro Reviews Recently Reviewed!


Capterra loader

Best Inspection Software on the Market

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using HIP since 2009, It is very customizable to my needs for all different application. They intrgrate with other service providers I have like ISN and RWS. The company is always looking for way to improve it based on customer request and providing updates. The customer support is second to none. They are always there when you need them and always have resolved any issues I had.

Cons: If I have to put something here, the only thing I can think of is sometimes it highlights a word to inform me spelling is wrong, But when I check, the spelling is correct.

Overall: My experience has been great, I feel like the staff and I are family, they have always been there when I needed anything. No other company that I know of operates like that.

Vendor Response

by Home Inspector Pro on January 16, 2019

Thanks Douglas, we consider you family too! It's been great to watch our users companies grow over the years and to be a part of that. Thank you for your continued support. We wish you the best of success in 2019!

Great product with even better customer support

Jan 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I downloaded several trial programs when I first started in the inspection business. I felt more comfortable with HIP than the others. I originally just used it on my laptop but transitioned into the mobile version for my Ipad. I don't know how anyone could do an inspection any other way. If I ever have an issue or problem, I can contact customer support and the problem is taken care of almost immediately. I have been using this program for several years now with really no complaints. I would definitely recommend this product to anyone, whether a new inspector or a veteran.

Very user friendly

Multiple downloadable templates

Customer support is second to none

Compliant with TREC guildelines

Frequent updates

Cons: I really don't have any complaints with the software.

Vendor Response

by Home Inspector Pro on January 16, 2019

Thanks Josh. We're glad to be a part of your companies success!

Home Inspector Pro is the Best Software Out There

Jan 10, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Using the software is straight-forward and simple. Actions are easily completed with taps on mobile or clicks on desktop. Taking pictures and captioning them is a breeze. The report that is generated both in PDF and HTML formats is beautiful and easy-to-read. Clients love the summary and prioritization of issues by color coding. On top of having an excellent product, the team at Home Inspector Pro and the owner are accessible and respond quickly to support issues. It's a no brainer to use Home Inspector Pro.

Cons: It takes awhile to build up narratives, captions, and customization. You can start with a template and then edit it and update it to your liking as you go. I've done this and have continued to update my narrative library over the past 7 years.

Vendor Response

by Home Inspector Pro on January 11, 2019

Thanks Sheehan. We're glad HIP is working so well for your company!

If you want to be the best you need to use the best!

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When I started my inspection business I used a competitor. I quickly found out that I was sending my clients sub par reports.

I soon realized that if I want to be the best, I needed to use the best software.

HIP works seemlessly with ISN and I highly recommend it to anyone who is just starting out or is a seasoned pro.

I am sure that HIP has helped Safe Check Home Inspections become one of the most Google reviewed inspection companies in Columbus, Ohio because we deliver an awesome, detailed report.

Thank you HIP!!

Cons: I wish HIP would realize that MAC is superior to PC and release new versions on MAC first, ir at least the same time.

Vendor Response

by Home Inspector Pro on January 18, 2019

Thanks Matt for the great review!! We've appreciated all your feedback and software input over the years!!

Absolutely love Home Inspector Pro! Awesome support, completely Mac compatible, great time saver!

Jul 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I use only Mac, and I have it on everything from my desktop down to my phones. It works awesome and is 100% compatible. There is no freezing, no lagging, and the customer support is beyond amazing which is a huge difference to the other software programs I have used. You can tell they truly care about their clients and their experience and respond quickly to any questions or issues. They offer free training and even will do one on one help sessions so that you understand how to operate within the program, which came in handy when my last software became incompatible due to an update. The free trial was the perfect answer to solve a crisis situation and the one on one help meant I was able to get a report out on time, have since switched over to the paid version and have been using it daily and love it!

Cons: It does take awhile to set up to personal preference, but any software in our profession does so it isn't really a con to a specific program.

Overall: Ease of use, faster inspection report writing, professional report appearance with the ability to customize it to my personal preference, batch adding pictures which is AWESOME, the ability to use videos in my reports, glossary to help clients understand the technical side of things, and that is just a little of what Home Inspector Pro software is capable of. Definitely recommend it and if you have a Mac... don't shy away, it works great on them!

Vendor Response

by Home Inspector Pro on July 15, 2017

Thanks Jennifer, it's been a pleasure to work with you guys!

Been using th software daily for over 5 years

Jan 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Updating the templates to reflect current changes in the industry and a more streamlined profile is quite simplistic to achieve.

Cons: The initial set up took a little time as with any software that would be utilized for this industry.

Overall: Using Home Inspector Pro software has allowed me to streamline my inspection process and HONNE the capacity to be accurate and efficient on every home. Updating the software template is very easy and I change it at least once a month as we are constantly learning every day new methods, techniques and about different components. I have recommended the software to several inspectors in my area who also use it. Thank you to Dominic and the team for always having excellent customer service!!

Vendor Response

by Home Inspector Pro on January 14, 2019

Thanks Mike! We're honored to be apart of your company and growth!

Home Inspector Pro is a budget software you get what you pay for......

Oct 10, 2016
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Comments: HIP is a "mid-level" reporting software that is a flexible no frills platform once you figure out "The lay of the land". What users of other premium software will miss is the ability to invoice the client from the software (uniformity), the ability to track reports by client, realtor, address or month, day and year and dollars. The user interface is difficult if you are migrating from another software package (lack of buttons or list). Home inspector pro utilizes a semi drop down menu which is functional and somewhat easy once the user gets used to the format. As for Mac users the support is lacking somewhat and has not kept pace with the OS upgrades and changes. HIP runs natively on the Mac, macbook equipment which is great but I don't believe the developer or support techs run natively on MACs. I have asked about adding features and tweaking functionality and have met with and made to feel that my circumstances were unique and no one else is experiencing my issues. For example if you select a narrative but do not move it into the report and you click on another component, you will get a pop up stating that you have a narrative highlighted that was not moved, when you click "ok" the screen changes to the selected component. The user then has to return to the previously selected component to address the narrative issue. My suggestion was to allow the current screen to remain active to address the narrative at which point the user can then migrate to the next component. Thereby saving several mouse clicks. That is just one of a few. The end result is a fantastic looking report with a somewhat ugly user interface that doesn't really save time or money over any other inspection software. Marketing that partially influenced my decision to purchase Home Inspector Pro. Yes, it is less expensive than other software but the user gets less features. OH, wait.. HIP allows the inspector to add video to the report which would be great but I have not been able to use that function and all video tutorials are specific to windows users. If you like the idea of using your smart phone or tablet you will need to shell out a monthly fee to allow transfer of the report back and forth between computer and tablet or phone. I never know what my month is going to look like so I don't want to commit to another monthly billing. It is an ok product. I think if there was another software that ran natively on the Mac that was not a lease type I might have a look.

Vendor Response

by Home Inspector Pro on July 15, 2017

Hi Noel,

I'm sorry to hear you're disappointed but we are far from a mid level reporting software. In fact more people using Home Inspector Pro than any other software program. Our tech support hours are doubled everyone else in the industry, 7 days a week.

You're right, we chose to create the best home inspection software on the market, not a combination of mediocre office management and inspection software like our competitors. The majority of our users use Inspection Support Network (ISN) for all their office needs which we fully integrate with so we can focus on the being the only software with video in PDF & HTML, popup glossaries, stationery and more.

More of our developers actually use Mac machines versus Windows. The software is 100% the same between Mac and Windows so the video tutorials apply to both programs.

Video works great and has for years. Try giving our support team a call at 888-750-4777 and they can help you out with all of your comments/questions.

The review dated Jan. 16 2018 obviously is not a user of the software, most likely a competitor.

Jan 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have used the software for 10 yrs and my reports have always been narrative. The report can be checklist, narrative or a hybrid of both if you want. The user decides. User input is used to design the software, most updates are programmed because inspectors have asked for features and HIP uses that input to make improvements. The forum even has a wishlist to document the feature you want to see implemented. Everything in the software can be customized.

Vendor Response

by Home Inspector Pro on January 30, 2018

Thanks Mike. We greatly appreciate your feedback and usage for the last 10 years!

I would definitely recommend Home Inspector Pro's web hosting program.

Mar 20, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: I'm been searching for an inexpensive way to design and maintain a website myself. But I also wanted an amazing site with loads of features. I also needed alot of tech support because this is a new area for me. Well I got all of that with Home Inspector Pro. Great themes, lots of choices, not just the same theme with different colors and uses. Real tech support too. Real answers and SEO suggestions. Couldn't have done it on my own. At least not in the time frame I have. The price is so reasonable. Can't pass up this great deal. There are so many features too. There are so many very different looks you can design your website to look like. It's a winner! There's also a message board with lots of tips and video tutorial of how to get started. It's great!

Cons: I would start with a website with a simple design and then add the cool features. You would get the content out first and get the bulk of your website up and running. Then work on the extra features. The fonts are the only draw back so far. But that's probably me. I keep changing the font size and boldness. But that is such a minor thing.

Overall: I would definitely recommend Home Inspector Pro's web hosting program. They offer plentiful features and then some. It's easy to get started. From it's video tutorials, to it's message board, to it's tech support staff to it's easy of use to it's many features it's not only easy to get started and come up with a great site but it has all the stuff to get a website online that will improve your business! I'm looking forward to that!

Love it

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Their customer support is over the top. I had my report freeze on my tablet and they were able to help me with very quickly. Every dealing I have had with them had been awesome! I recommend them to all my inspector friends.

Cons: Have nothing to say against the software. Highly recommend it.

Overall: Their software makes some beautiful reports. Very happy with the software and my clients love the reports.

Vendor Response

by Home Inspector Pro on January 14, 2019

Thank you Mark. We're glad HIP is everything you want it to be. We're working hard to make sure it's constantly improving for you and your business!

Capterra loader

Best Home Inspection Software

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: HIP is the best software for customization, ease of use, photo editing, and just over all the best software on the market. The app is simple and when you get done you send it to the cloud and then finish on your pc.

Cons: I really can't say there are any cons at this time.

Overall: When you use ISN it simplifies the process even more. You complete the report send it to ISN and you are done. ISN will send the report however you have configured it. We have gotten the time down to about 20 minutes to complete the report on our pc and send it out.

Vendor Response

by Home Inspector Pro on February 13, 2019

Thanks Mike. I'm glad we've been able to help streamline your business and keep your nights and weekends free!

Capterra loader

Easy, organized and appreciated by clients

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This is a simple format to guide you through a thorough inspection. Realtors and clients like the final report. Easy to follow.

Cons: Have no complaints. When issues arise the support team is ready to assist.

Overall: Thus software allows me to complete a typical inspection in 3 hours state to report delivered to client. Support is excellent.

Vendor Response

by Home Inspector Pro on January 14, 2019

Thanks for the great review Jim. Linkhorn Inspections is one of the biggest inspection firms in the nation and has been rocking it with HIP for a long time!

Been using HIP for over 10 years and thousands of reports. It is the best a Home Inspector can use .

Jul 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Best mobile and photo reporting possible with great final product appearance .Support is amazing and well known to be the best .The other guy saying it was bad must be off his rocker.

Cons: Can take a while to set up but once done it is easy.Wish some of the features were a little more photo focused .

Overall: Gives me a amazing reputation among Clients as final product is how you are remembered .

Vendor Response

by Home Inspector Pro on July 14, 2017

Thanks Bob! Your input over the years has helped to make Home Inspector Pro (HIP) a great product!

Home Inspector Pro is AWESOME!

Jul 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Not only does this software have the most feature available at the best possible price. The customer service is out of this world. Customer rep and his team are always accessible. I have been using HIP for close to 9 years now and it is fantastic!

Overall: Professional inspectuon reports printed on-site.

Vendor Response

by Home Inspector Pro on July 15, 2017

Thanks Greg! It's been great working with you and the other CREIA board members over the years! I look forward to watching your continued growth.

The best home inspection reporting software that I have used.

Jul 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ability to customize templates, and the flexibility to change templates on the fly. You can go from performing a thermal imaging report with video at an industrial facility to completing a roof inspection at a residential structure without missing a beat.

Overall: Time savings, great looking report, complete flexibility to perform an inspection of a 900 square ft. residence or a 90,000 square ft. commercial space.

Vendor Response

by Home Inspector Pro on July 15, 2017

Thanks Alton!

Capterra loader

Great software with great support team!

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The templates and overall report are very customizable to suit a variety of inspection needs.

Cons: There isn't much to not like about Home Inspector Pro. New features continue to be released to improve on already great inspection software. Any problems or bugs encountered are just a helpdesk away from being resolved quickly! It only takes a little understanding of the backend of the software to fully embrace its many features!

Overall: I have used Home Inspector Pro software for many years now. I utilize a variety of custom templates I have created for my various inspection services from Commercial Property inspections to stand alone thermal imaging services. The reports turn out professional and the software significantly reduces time spent writing those reports. HIP is an integral part of my inspection business arsenal!

Vendor Response

by Home Inspector Pro on February 15, 2019

Thanks Bill! It's been awesome to watch you grow over the years and all the different aspects of inspections that you've done and templates you've made with HIP!

Great program.

Jan 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use, great features, and fantastic tech support. Dominic and team are very friendly and easy to talk too.

Cons: I like everything about this software program.

Overall: It's been great. Cut my time of each inspection by an average of 1.5 hours. Well worth the money and I would and do highly recommend this product.

Vendor Response

by Home Inspector Pro on January 23, 2019

Thanks Paul. We're happy to have helped you get your nights and weekends back. Saving 1.5 to 3 hours a night is HUGE!

Capterra loader

Highly recomend

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is customizable to each inspector.

Cons: I takes some time to get things the way you want them. Gladly trade that time for the ability to tailor it to my liking.

Overall: The software has allowed me to get my reports completed much faster thereby giving me more time for fun.

Vendor Response

by Home Inspector Pro on January 11, 2019

Thanks Darrell for being such a great user and for the review. It's greatly appreciated!

Best customer support in the world

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use and quality of reports.

They set the bar on customer service!

Cons: None that I can think of. They are constantly working on improving the system and are very open to user input

Vendor Response

by Home Inspector Pro on January 11, 2019

Thanks Troy. We've appreciated your input over the years and are glad Home Inspector Pro (HIP) has been a valuable asset to your business!

Awesome Product

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: You will not find a better mobile report software and the customer service is the best in the industry.

Cons: There is non I can think of. And I'm trying to think of some.

Overall: Ease of use in the field, it really can not be beat!

Vendor Response

by Home Inspector Pro on January 17, 2019

Thanks Chris! We're glad to be here to support you and your company!

Capterra loader

Love this software

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Customizable. I can make my reports just the way I want.

Cons: Some work involved in building your template but that goes along with customization.

Overall: Been using it for 5 years and would not consider changing.

Vendor Response

by Home Inspector Pro on January 11, 2019

Thanks Joe! It's great to have so many successful inspector companies using HIP!

Fantastic customer service excellent product

Jul 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The customizability and flexibility of the software is great. New features and updates are constantly being released. The company is very receptive of feedback and always help the second you have a question, day or night.

ABSOLUTELY the Best

Jul 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The amazing customer service, the highest quality software , the best software for the best inspectors, HIP will make you a better inspector and help grow your business

Overall: Made me a better inspector

I would recommend Home Inspector Pro to any inspector if they really want to succeed.

Mar 20, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: This software is by far the best home inspection software I have found. The price was perfect. It wasn't outrageously priced like many of the other. Best of all is the customer support. I have never done business with any company that has this level of customer support.

To top things off, if you ever have any home inspection questions there are tons of inspectors on the message board ready and willing to help you out. Its like one big family at Home Inspector Pro.

I just cant say enough good things about this software, the company, and the owner!

Cons: Took about a week to really get the hang of the software. Developed my own template from scratch before I realized many inspectors on the Home Inspector Pro message board will share what they already have.

Overall: I would recommend Home Inspector Pro to any inspector if they really want to succeed.

I think of this software and the owner Dominic as my secret weapon for the success my business has had.

If your still on the fence, take a look for yourself! I have many sample reports on my website at www.oklahomahomeinspector.biz.

You can see for yourself how professional your reports can be. Great thing is, if you don't like something, its a snap to change.

Capterra loader

Best Support Available

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The customer support that Dominic and his team provide is unmatched in the industry. There is a bit of a learning curve as this software has so many features it is practically impossible to utilize them all. The folks at HIP take their time to walk you through anything and everything you ask.

Cons: With so many features (to fulfill every appetite) it can be a little daunting to make sure you are taking advantage of all it offers.

Overall: Being able to seamlessly transfer between my iPad and my Mac was a must. Very few software companies support both mobile and Apple. HIP does a great job of this.

Vendor Response

by Home Inspector Pro on January 11, 2019

Thanks Shannon. It's been great having you as a user for the last few years. We appreciate all your input!

Best inspection software out there

Feb 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Home Inspector Pro is easy to use, completely customizable and my clients love the reports.

Cons: I have no complaints about this software

North Atlanta Property Inspection

Feb 11, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It can be tailored to suit individual or campnay needs.

Cons: The learning curve can be steep. I did have a hard time initially.

Overall: It took a while to set up and get going, but overall I'm very happy with it.

Fast and Friendly

Dec 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
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Pros: Super user friendly and convenient with ability to write quality reports even for the novice home inspector.

Cons: Great software just a little pricey to start with compared to some others but well worth the investment.

Vendor Response

by Home Inspector Pro on December 18, 2018

Thanks for the kind words Dan! We're here to help you with any questions you may have. We have a $200 off holiday sale right now which makes the software extremely affordable!

Best customer service I've seen from any company.

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Customer service was great and it is cheaper than other reporting softwares.

Cons: I wish one buy would let you login from Mac or PC

Overall: Best customer service. Owner emailed me on a Sunday and someone called me minutes later. Anytime you have a question they are there to help or the Facebook community will help.

Vendor Response

by Home Inspector Pro on January 23, 2019

Thanks for the review Andrew! We're glad you love Home Inspector Pro and our support.

Just a heads up , your license DOES cover you for both a Mac and a Windows PC. If you have any questions about that just give us a call, 888-750-4777 or email Help@HomeInspectorPro.com or hit Help Desk on http://www.HomeInspectorPro.com

HIP is the Greatest!!

Jul 06, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: HIP is easy to use and the customer support is unbelievable, They are there to help you out almost 24/7. No problem is to big or to small. The program is feature rich and very easily adaptable to any situation you may need it for. There are great tutorials to help walk you through the program for the first time.After a couple of uses your a pro.

One of the coolest features is the infrared photo overlay.

The price is right for those watching their pocketbooks.

Cons: As of yet I have not come across any cons.

Overall: I would easily recommend HIP to any Home inspector out there.

The program comes in at a great price, you get great support, you have a large and active on-line community that is ready to assist you if you need anything. The reports look great and impresses your clients with how simple it is to read. As a Home Inspector you can't go wrong with this program.

Customer support second to none

Jul 27, 2010
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: I could have given 5 stars on each of the categories but I wanted a way to point out that of all the strong points, the customer support is the strongest. There are a lot of options and possibilities in the program. I am not a computer wiz so I have had a question that needed to be answered before I could finish the report. Within 1/2 hr I had a reply to my question and I could go on with my report. The program is very flexible. You can make it work for any kind of inspection.

Cons: I can't think of any cons right now.

Overall: Highly recommended.

Terrific Program

Jan 22, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I had designed my own template for my inspections. I searched for software that could recreate the look of my template with all the additional features (auto comments, adding pics to the report as I am performing the inspection etc.) I needed. HIP fit the bill. Several ready made templates to start with and then very easy to edit and tweak to get your own custom template that suits your needs. Customer service is fantastic; patient with clients with only minimal computer skills like myself. My clients are very happy with both the appearance and contents of my reports.

Home Inspector Pro Report Software

Jul 27, 2010
4/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Pros: 1.Inspection Standard of Practice integrated in to software.

2. Ability to tailor the Report appearance to individual tastes.

3. Photo batch load with captions is easy to use and enhances the appearance of the Report.

4. The best support team you could ask for.

Cons: 1. Functions better on a PC than a Mac.

2. Difficult to add documents to supplement a Report.

Overall: 1. I also have Report Writing software from a HIP competitor. I never use it and won't because the support and willingness to help when I need it is just not there.

HIP Is The Best Around!

Jul 28, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Home Inspector Pro is the most flexible reporting software I have ever used. Adding comments and narratives on the fly is really simple and the program works well on my tablet.

Cons: After 250 inspections with HIP I don't have any Cons yet.

Overall: I highly recommend the software. I have had several programs prior to HIP and never received the compliments like I get with HIP. The finished report is ultra professional and the support is unparalleled.

I highly recommend this program and company to any home inspectors looking to improve.

Mar 21, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Home Inspector Pro is one of the finest software packages that we have ever uses. I have run networks for 2500 person companies and have not had success praise for any other software

Cons: Designing the website can be cumbersome, but this is true with any url software

Overall: I highly recommend this program and company to any home inspectors looking to improve the quality of their reports and webhosting.

USELESS

May 21, 2015
1/5
Overall

1 / 5
Ease of Use

1 / 5
Customer Support

Comments: This is the most useless product I have ever used. Can't log on. NO support from company. Once they have your money your on your own.

Vendor Response

by Home Inspector Pro on March 31, 2017

I'm sorry to see that you've had an issue Darrell. We have tried to contact you many times. Every time you emailed we responded within minutes and then we never heard back from you. You never called into tech support or used our Live Chat feature. Our tech support hours are more than double anyone else in the industry.

I'm guessing our emails to you ended up in your Spam folder. We didn't become the #1 software in the industry by mistake and would be happy to help you get the software up and running. Feel free to call us at 888-750-4777 to get 1 on 1 training or just a live training session.

I would recommend this product to any home inspector looking for new software to write their reports

Mar 20, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Easy to use program, top notch customer support. Very pleased and will be purchasing this program when I switch programs later this year.

Cons: I found nothing that would be a drawback to this program, it is constantly getting better.

Overall: I would recommend this product to any home inspector looking for new software to write their reports with before any other program.

Buy the best, go with the pro. Home Inspector Pro.

Mar 21, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Best report system in the industry. Support is beyond description. Would give 100 and a scale to 10.

It is constantly updated to meet the inspectors needs.

Great product better support.

Very good price for quality of product.

Great website design.

Cons: There are none!!

Overall: Buy the best, go with the pro. Home Inspector Pro.

Home Inspector Pro in Colorado Springs

Oct 05, 2010
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: I like the flexibility of the program to create my own templates to my needs and the ease of batch importing photos into the report.

I also like the fact it can be used on a MAC.

Cons: A little slow on start up

Overall: Great program and well suited for the Home or Commercial Inspection Industry.

Great to start out program. Even better if you bring your tablet onsite to do your inspection

Mar 19, 2009
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Great tech support. Dominic is always on the edge with new features.

Cons: Pictures are not on the same screen as comments for the section your reporting on.

Overall: Great to start out program. Even better if you bring your tablet onsite to do your inspection

outstanding easy to use software once templates are set

Mar 20, 2009
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Easy download, free trial use, one time price and free upgrades/changes, easy to modify due to toutorials

Cons: building templates from scratch is very time consuming

Overall: outstanding easy to use software once templates are set

Great software!

Jul 28, 2010
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: One of the better programs out there.

Cons: No negatives.

Overall: For new inspectors or old.

Highly recommend

Mar 19, 2009
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: Flexibility,Ease of use

Cons: No real cons, program is still a work in progress.

Overall: Highly recommend