Who Uses This Software?

Home Inspectors, Mold Inspectors, Radon Inspectors


Average Ratings

21 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $499.00/one-time/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Home Inspector Pro
  • www.homeinspectorpro.com
  • Founded 2004
  • United States

About Home Inspector Pro

The ultimate Mac and Windows solution to allow you to quickly and efficiently perform home inspections, Home Inspector Pro allows any inspector to create easy to read reports that can be quickly uploaded online and sent to your client. Easily create a template for every type of inspection you perform. Runs on Windows XP through Windows 10, Mac, iPhone, iPad and Android. Add video & graphics. Download our free trial! If you have any questions use the Live Help feature on our website or call us.


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Home Inspector Pro Features

  • Billing & Invoicing
  • Color Codes / Icons
  • Comment Library
  • Commercial Inspections
  • Credit Card Processing
  • Photo Editing
  • Repair Estimates
  • Report Summary
  • Residential Inspections
  • Sketching
  • Templates
  • Video
  • Voice Notes
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management

Home Inspector Pro Reviews Recently Reviewed!

The best home inspection reporting software that I have used.

Jul 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to customize templates, and the flexibility to change templates on the fly. You can go from performing a thermal imaging report with video at an industrial facility to completing a roof inspection at a residential structure without missing a beat.

Overall: Time savings, great looking report, complete flexibility to perform an inspection of a 900 square ft. residence or a 90,000 square ft. commercial space.

Vendor Response

by Home Inspector Pro on July 15, 2017

Thanks Alton!

Absolutely love Home Inspector Pro! Awesome support, completely Mac compatible, great time saver!

Jul 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use only Mac, and I have it on everything from my desktop down to my phones. It works awesome and is 100% compatible. There is no freezing, no lagging, and the customer support is beyond amazing which is a huge difference to the other software programs I have used. You can tell they truly care about their clients and their experience and respond quickly to any questions or issues. They offer free training and even will do one on one help sessions so that you understand how to operate within the program, which came in handy when my last software became incompatible due to an update. The free trial was the perfect answer to solve a crisis situation and the one on one help meant I was able to get a report out on time, have since switched over to the paid version and have been using it daily and love it!

Cons: It does take awhile to set up to personal preference, but any software in our profession does so it isn't really a con to a specific program.

Overall: Ease of use, faster inspection report writing, professional report appearance with the ability to customize it to my personal preference, batch adding pictures which is AWESOME, the ability to use videos in my reports, glossary to help clients understand the technical side of things, and that is just a little of what Home Inspector Pro software is capable of. Definitely recommend it and if you have a Mac... don't shy away, it works great on them!

Vendor Response

by Home Inspector Pro on July 15, 2017

Thanks Jennifer, it's been a pleasure to work with you guys!

ABSOLUTELY the Best

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The amazing customer service, the highest quality software , the best software for the best inspectors, HIP will make you a better inspector and help grow your business

Overall: Made me a better inspector

Home Inspector Pro is AWESOME!

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Not only does this software have the most feature available at the best possible price. The customer service is out of this world. Customer rep and his team are always accessible. I have been using HIP for close to 9 years now and it is fantastic!

Overall: Professional inspectuon reports printed on-site.

Vendor Response

by Home Inspector Pro on July 15, 2017

Thanks Greg! It's been great working with you and the other CREIA board members over the years! I look forward to watching your continued growth.

Been using HIP for over 10 years and thousands of reports. It is the best a Home Inspector can use .

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Best mobile and photo reporting possible with great final product appearance .Support is amazing and well known to be the best .The other guy saying it was bad must be off his rocker.

Cons: Can take a while to set up but once done it is easy.Wish some of the features were a little more photo focused .

Overall: Gives me a amazing reputation among Clients as final product is how you are remembered .

Vendor Response

by Home Inspector Pro on July 14, 2017

Thanks Bob! Your input over the years has helped to make Home Inspector Pro (HIP) a great product!

Home Inspector Pro is a budget software you get what you pay for......

Oct 10, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: HIP is a "mid-level" reporting software that is a flexible no frills platform once you figure out "The lay of the land". What users of other premium software will miss is the ability to invoice the client from the software (uniformity), the ability to track reports by client, realtor, address or month, day and year and dollars. The user interface is difficult if you are migrating from another software package (lack of buttons or list). Home inspector pro utilizes a semi drop down menu which is functional and somewhat easy once the user gets used to the format. As for Mac users the support is lacking somewhat and has not kept pace with the OS upgrades and changes. HIP runs natively on the Mac, macbook equipment which is great but I don't believe the developer or support techs run natively on MACs. I have asked about adding features and tweaking functionality and have met with and made to feel that my circumstances were unique and no one else is experiencing my issues. For example if you select a narrative but do not move it into the report and you click on another component, you will get a pop up stating that you have a narrative highlighted that was not moved, when you click "ok" the screen changes to the selected component. The user then has to return to the previously selected component to address the narrative issue. My suggestion was to allow the current screen to remain active to address the narrative at which point the user can then migrate to the next component. Thereby saving several mouse clicks. That is just one of a few. The end result is a fantastic looking report with a somewhat ugly user interface that doesn't really save time or money over any other inspection software. Marketing that partially influenced my decision to purchase Home Inspector Pro. Yes, it is less expensive than other software but the user gets less features. OH, wait.. HIP allows the inspector to add video to the report which would be great but I have not been able to use that function and all video tutorials are specific to windows users. If you like the idea of using your smart phone or tablet you will need to shell out a monthly fee to allow transfer of the report back and forth between computer and tablet or phone. I never know what my month is going to look like so I don't want to commit to another monthly billing. It is an ok product. I think if there was another software that ran natively on the Mac that was not a lease type I might have a look.

Vendor Response

by Home Inspector Pro on July 15, 2017

Hi Noel, I'm sorry to hear you're disappointed but we are far from a mid level reporting software. In fact more people using Home Inspector Pro than any other software program. Our tech support hours are doubled everyone else in the industry, 7 days a week. You're right, we chose to create the best home inspection software on the market, not a combination of mediocre office management and inspection software like our competitors. The majority of our users use Inspection Support Network (ISN) for all their office needs which we fully integrate with so we can focus on the being the only software with video in PDF & HTML, popup glossaries, stationery and more. More of our developers actually use Mac machines versus Windows. The software is 100% the same between Mac and Windows so the video tutorials apply to both programs. Video works great and has for years. Try giving our support team a call at 888-750-4777 and they can help you out with all of your comments/questions.

USELESS

May 21, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: This is the most useless product I have ever used. Can't log on. NO support from company. Once they have your money your on your own.

Vendor Response

by Home Inspector Pro on March 31, 2017

I'm sorry to see that you've had an issue Darrell. We have tried to contact you many times. Every time you emailed we responded within minutes and then we never heard back from you. You never called into tech support or used our Live Chat feature. Our tech support hours are more than double anyone else in the industry. I'm guessing our emails to you ended up in your Spam folder. We didn't become the #1 software in the industry by mistake and would be happy to help you get the software up and running. Feel free to call us at 888-750-4777 to get 1 on 1 training or just a live training session.

Home Inspector Pro in Colorado Springs

Oct 05, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I like the flexibility of the program to create my own templates to my needs and the ease of batch importing photos into the report.
I also like the fact it can be used on a MAC.

Cons: A little slow on start up

Overall: Great program and well suited for the Home or Commercial Inspection Industry.

Great software!

Jul 28, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: One of the better programs out there.

Cons: No negatives.

Overall: For new inspectors or old.

HIP Is The Best Around!

Jul 28, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Home Inspector Pro is the most flexible reporting software I have ever used. Adding comments and narratives on the fly is really simple and the program works well on my tablet.

Cons: After 250 inspections with HIP I don't have any Cons yet.

Overall: I highly recommend the software. I have had several programs prior to HIP and never received the compliments like I get with HIP. The finished report is ultra professional and the support is unparalleled.

Home Inspector Pro Report Software

Jul 27, 2010
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: 1.Inspection Standard of Practice integrated in to software.
2. Ability to tailor the Report appearance to individual tastes.
3. Photo batch load with captions is easy to use and enhances the appearance of the Report.
4. The best support team you could ask for.

Cons: 1. Functions better on a PC than a Mac.
2. Difficult to add documents to supplement a Report.

Overall: 1. I also have Report Writing software from a HIP competitor. I never use it and won't because the support and willingness to help when I need it is just not there.

Customer support second to none

Jul 27, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: I could have given 5 stars on each of the categories but I wanted a way to point out that of all the strong points, the customer support is the strongest. There are a lot of options and possibilities in the program. I am not a computer wiz so I have had a question that needed to be answered before I could finish the report. Within 1/2 hr I had a reply to my question and I could go on with my report. The program is very flexible. You can make it work for any kind of inspection.

Cons: I can't think of any cons right now.

Overall: Highly recommended.

HIP is the Greatest!!

Jul 06, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: HIP is easy to use and the customer support is unbelievable, They are there to help you out almost 24/7. No problem is to big or to small. The program is feature rich and very easily adaptable to any situation you may need it for. There are great tutorials to help walk you through the program for the first time.After a couple of uses your a pro.
One of the coolest features is the infrared photo overlay.
The price is right for those watching their pocketbooks.

Cons: As of yet I have not come across any cons.

Overall: I would easily recommend HIP to any Home inspector out there.
The program comes in at a great price, you get great support, you have a large and active on-line community that is ready to assist you if you need anything. The reports look great and impresses your clients with how simple it is to read. As a Home Inspector you can't go wrong with this program.

Buy the best, go with the pro. Home Inspector Pro.

Mar 21, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Best report system in the industry. Support is beyond description. Would give 100 and a scale to 10.
It is constantly updated to meet the inspectors needs.

Great product better support.
Very good price for quality of product.
Great website design.

Cons: There are none!!

Overall: Buy the best, go with the pro. Home Inspector Pro.

I highly recommend this program and company to any home inspectors looking to improve.

Mar 21, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Home Inspector Pro is one of the finest software packages that we have ever uses. I have run networks for 2500 person companies and have not had success praise for any other software

Cons: Designing the website can be cumbersome, but this is true with any url software

Overall: I highly recommend this program and company to any home inspectors looking to improve the quality of their reports and webhosting.

I would recommend this product to any home inspector looking for new software to write their reports

Mar 20, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use program, top notch customer support. Very pleased and will be purchasing this program when I switch programs later this year.

Cons: I found nothing that would be a drawback to this program, it is constantly getting better.

Overall: I would recommend this product to any home inspector looking for new software to write their reports with before any other program.

I would definitely recommend Home Inspector Pro's web hosting program.

Mar 20, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I'm been searching for an inexpensive way to design and maintain a website myself. But I also wanted an amazing site with loads of features. I also needed alot of tech support because this is a new area for me. Well I got all of that with Home Inspector Pro. Great themes, lots of choices, not just the same theme with different colors and uses. Real tech support too. Real answers and SEO suggestions. Couldn't have done it on my own. At least not in the time frame I have. The price is so reasonable. Can't pass up this great deal. There are so many features too. There are so many very different looks you can design your website to look like. It's a winner! There's also a message board with lots of tips and video tutorial of how to get started. It's great!

Cons: I would start with a website with a simple design and then add the cool features. You would get the content out first and get the bulk of your website up and running. Then work on the extra features. The fonts are the only draw back so far. But that's probably me. I keep changing the font size and boldness. But that is such a minor thing.

Overall: I would definitely recommend Home Inspector Pro's web hosting program. They offer plentiful features and then some. It's easy to get started. From it's video tutorials, to it's message board, to it's tech support staff to it's easy of use to it's many features it's not only easy to get started and come up with a great site but it has all the stuff to get a website online that will improve your business! I'm looking forward to that!

outstanding easy to use software once templates are set

Mar 20, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy download, free trial use, one time price and free upgrades/changes, easy to modify due to toutorials

Cons: building templates from scratch is very time consuming

Overall: outstanding easy to use software once templates are set

I would recommend Home Inspector Pro to any inspector if they really want to succeed.

Mar 20, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This software is by far the best home inspection software I have found. The price was perfect. It wasn't outrageously priced like many of the other. Best of all is the customer support. I have never done business with any company that has this level of customer support.

To top things off, if you ever have any home inspection questions there are tons of inspectors on the message board ready and willing to help you out. Its like one big family at Home Inspector Pro.

I just cant say enough good things about this software, the company, and the owner!

Cons: Took about a week to really get the hang of the software. Developed my own template from scratch before I realized many inspectors on the Home Inspector Pro message board will share what they already have.

Overall: I would recommend Home Inspector Pro to any inspector if they really want to succeed.

I think of this software and the owner Dominic as my secret weapon for the success my business has had.

If your still on the fence, take a look for yourself! I have many sample reports on my website at www.oklahomahomeinspector.biz.

You can see for yourself how professional your reports can be. Great thing is, if you don't like something, its a snap to change.

Great to start out program. Even better if you bring your tablet onsite to do your inspection

Mar 19, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great tech support. Dominic is always on the edge with new features.

Cons: Pictures are not on the same screen as comments for the section your reporting on.

Overall: Great to start out program. Even better if you bring your tablet onsite to do your inspection

Highly recommend

Mar 19, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Flexibility,Ease of use

Cons: No real cons, program is still a work in progress.

Overall: Highly recommend