# Page 3 | Home Inspector Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Home Inspector Pro the right Home Inspection solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/70519/Home-Inspector-Pro/reviews

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Home Inspector Pro

4.5 (134)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Home Inspector Pro

## Showing most helpful reviews

Showing 51-75 of 134 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Scott C.  
Owner  
Real Estate  
Used the software for: 2+ years

### "The best reporting program and service! "

November 25, 2025

5.0

Great experience! Will never switch programs! Great programs and experience service! Overall I would give them 5+ Stars!

Pros

Home Inspector Pro, I like that I can customize my report layout. And the customer service is the best! Always helpful, right away!

Cons

I really do not have anything to say bad about Home Inspection Pro. I had some minor issues in the passed. But they helped me right away to correct them.

Review Source

Response from Porch Group

December 2, 2025

Hi Scott, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team

KG

Keri G.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Essential for Home Inspectors"

December 11, 2025

5.0

Overall a must have for any professional home inspectors if you want quality report and the ability to add your own flair with pictures and videos.

Pros

Ease of use for new and experienced home inspectors, excellent report generating features, available support almost 24/7 when needed

Cons

I have had sometimes trouble with downloading a reports or timed out session and have had to start the process over

Review Source

Response from Porch Group

December 12, 2025

Hi Keri, Thank you for the honest review! We're happy to hear that you're enjoying the software. We'll be sure to get your user experience in regards to the reporting in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team

MA

Mark A.  
Home Inspector  
Individual & Family Services  
Used the software for: 2+ years

### "Great Product Highly recommend"

December 2, 2025

5.0

I like HIP way more than any other program I have used and have been with HIP for 5 or so years now.

Pros

I like that I am able to customize my reports. The ability to add pictures and easily label them makes the inspection report process easier.

Cons

The customization of reports can be tricky and takes getting used to what all the settings and formats do. IT takes a lot of trial and error. I would like the ability to re-size images and fonts when using the IPAD app.

Review Source

Response from Porch Group

December 3, 2025

Hi Mark, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your customization and imaging sizing review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team

SW

Stuart W.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Declining experience"

November 25, 2025

2.0

Poor.

Pros

Honestly at present very little positives as I have suffered a lot of issues, I don’t find it easy to use and the interface between software/hardware is challenging at times

Cons

Support coverage, we are a 24 hr business but hours are limited, need expanded ante better service hours.

Review Source

Response from Porch Group

December 2, 2025

Hi Stuart, Thank you for the honest review! We'll be sure to get your support coverage and user experience review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team

DW

Dean W.  
I do everything  
Real Estate  
Used the software for: 2+ years

### "Very good product"

November 25, 2025

4.0

I’m a single inspector. Unfortunately I don’t use most of their products but the few I do use surpass my needs!

Pros

Learning curve, wasn’t so detailed that I couldn’t understand it. Very user friendly! Written for new and old inspectors!

Cons

Learning a new system is always hard but I picked it up in 3 inspections and haven’t looked back since!

Alternatives considered

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

Reason for choosing Home Inspector Pro

Uneducated when I started this journey but learned quickly

Review Source

Response from Porch Group

December 2, 2025

Hi Dean, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team

AM

Aidan M.  
General Manager  
Construction  
Used the software for: 2+ years

### "Great Software for the Money!"

December 4, 2025

5.0

Overall, HIP is the way to go. I can't imagine switching away to something else, especially being semi-retired now. i can step away for a while and jump right back in without much effort at all.

Pros

Home Inspector Pro is easy to use and chock-full of features that allows anyone to build any type of template they can imagine. The included templates are easy to tailor to your own preferences, and the ability to choose pre-written descriptions is a real time saver.

Cons

While definitely not a negative, it does take a little practice to remember where to go for the different things you may want to do. Being a "well-seasoned" individual like me does make it less intuitive, but even I do get is sorted! For the younger folks out there, I'm sure it's a snap.

Review Source

Response from Porch Group

December 5, 2025

Hi Aidan, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your user experience review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team

LC

Lawrence C.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Staying with it"

December 1, 2025

4.0

Not changing product, like the ease of making my report. use tablet to inspect and take pictures and move to home computer to finish,

Pros

Ease Of Use, report tool is great, I do report on tablet and then able to finish with report on computer

Cons

Making Templates, Need to have more templates to choose from. ie condos, single home, commercial . wish library for comments was also full

Review Source

Response from Porch Group

December 2, 2025

Hi Lawrence, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your template creation review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team

MZ

Mickey Z.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Exceptional performance / support!"

November 27, 2025

5.0

Using this program for 4 plus years - very pleased. Clients are very impressed. Very flexible and efficient!

Pros

How the report is organized with the photos and comments attached to each section. Very efficient program.

Cons

Does not have ‘Grammar” checking. Cannot edit arrows / circles on photos after you save. If you want to erase an arrow you cannot.

Review Source

Response from Porch Group

December 2, 2025

Hi Mickey, Thank you for the honest review! We're happy to hear that you're enjoying Home Inspector Pro. We'll be sure to get your grammar review in front of our leadership team. We're always looking for ways to improve customer experience! Feel free to send us any other suggestions that would make the system perform better. We appreciate you being apart of the HIP family. All the best, The HIP Team

MD

Michael D.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "HIP positive"

December 1, 2025

5.0

My overall experience has been very positive with HIP. I have used them now for several years and have had no problems that couldn’t be worked out quickly.

Pros

I love the customizing aspect of the software and the available comments. The chat support is amazing! I usually have my answer within 5 minutes when I have a question.

Cons

It took me a long time to understand the cloud feature in order to generate a pdf report. This was confusing to me coming from a software that I could send the report directly from my IPad.

Review Source

RH

Richard H.  
Owner  
Real Estate  
Used the software for: 2+ years

### "This is the only inspection solftware I've used, and I'm not completely sold. "

April 19, 2023

5.0

I'm neutral with my overall experience. I have nothing too compare it to, but I know it's a tedious set up process. 2 years in and I'm still tuning my template.

Pros

They have awesome customer support. Very helpful.

Cons

I don't like how as a new inspector without alot of narratives, it's a very lengthy process to build your template. As a new inspector building your library of narratives is very complex to do on Home Inspector pro. You can't create a narrative while your working on a report and start adding those new narratives/comments to your template with adding every single thing you did on this report to your template. Or you have to go back and manually enter the new narratives on to your template and save them.

Review Source

RM

Ruben M.  
Inspector  
Real Estate  
Used the software for: 2+ years

### "Over 3,000 inspections with HIP"

July 29, 2022

5.0

I love the software, and the customer service is bad none.

Pros

What I like most about this software is its ease of use, as well as its versatility.

Cons

What I like least about this software is that the font does not appear as you select it when using MAC

Switched from

[Spectacular](https://www.capterra.com/p/145713/Spectacular/)

I made the switch because of its ease of use

Review Source

EA

Eric A.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Complicated Software"

May 19, 2022

3.0

It's been good and bad at the same time. Customer support always is there, but there are situations they have never encountered before, etc.

Pros

I love the customer support which is top notch.

Cons

The cover page design portion is terrible, software keeps crashing/freezing up on the computer which makes me have to start from where I last saved, design is very ancient on the software portion. I am a mac user, and HIP is one of the few that support mac.

Review Source

Response from Porch Group

May 20, 2022

I'm sorry to hear you're having issues. Crashing is definitely not something that's normal. On a Mac this cound be because your computer moved the app to the iCloud. If you're not using HIP 6.3 which is the latest please make sure to update. Give our support line a call and we can help track why you are having issues.

DN

Dan N.  
Owner/operator  
Real Estate  
Used the software for: 1-2 years

### "HIP user"

February 8, 2022

4.0

Only reporting software I have used so no real frame of reference.

Pros

Quick to use in the field and easy to edit once you get the hang of it.

Cons

Getting it set up on the desktop was not intuitive (for me) and needed a fair bit of help from support to get things up and running initially. Photo images could translate better in reports - would be great if people could zoom in to images in the digital report!

Review Source

Response from Porch Group

February 10, 2022

Hi Dan! Please update to HIP 6. In HIP 6 clients can click on photos and videos in reports to expand them in the PDF and HTML version of the report!

MD

Mark D.  
Owner, Certified Master Inspector  
Real Estate  
Used the software for: 1-2 years

### "Ease of Use and Organized"

October 19, 2021

5.0

The ease in which to add comments and issues , second to none

Pros

Simple and Professional. No monthly user fee, buy it outright, save money in the long run.

Cons

Absolutely nothing is a con in regards to this software,

Alternatives considered

[Spectora](https://www.capterra.com/p/157144/Spectora/)[EZ Home Inspection Software](https://www.capterra.com/p/94788/EZ-Home-Inspection-Software/)[Palmtech Home Inspection Software](https://www.capterra.com/p/65388/Palm-Tech-Home-Insp-Software/)

Reason for choosing Home Inspector Pro

Ease of use and Overall cost

Switched from

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

Cost, Customer Service, ability to use without having to have a degree in programming, Editble and Cretion of specific template.

Review Source

SH

Steve H.  
Home Inspector; Realtor; Settlement Agent  
Real Estate  
Used the software for: Less than 6 months

### "Misled; Buyer Beware"

September 2, 2022

1.0

The advertising that hooked me into buying the software was HIP's promise that it would be a seamless data transfer so I would not have to spend several days setting up comments and the templates from scratch. If you are an inspector, you understand just how much time it takes to do this. The end result for me was that after spending months trying to get HIP to help with this, I spent $450 for the software, $50 a month for their recurring charges over a 6 month period for $300, and a loss 6 inspections at an average of $400 each.

Pros

I was not able to access the software and can only comment on the initial migration

Cons

Advertised as a seamless data and template transfer between InspectIt (an AHIT sponsored proprietary software) to the HIP software was false. The IT techs at HIP did try several methods, were responsive, and they gave it a good effort however were not able to deliver a solution. That being said, beware and take this into consideration: 1. Ease of data migration from InspectIt software was falsely advertised. 2. No refund policy (was told by one support tech that it was 30 days and another told me they actually don't have one even if the product does not function 3. The software cannot be used on an enterprise network without full admin rights

Alternatives considered

[Horizon](https://www.capterra.com/p/29052/HORIZON/)

Reason for choosing Home Inspector Pro

Because of false advertising and promises not kept

Review Source

JR

James R.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Simply the best!!!!!"

May 2, 2020

5.0

Fantastic

Pros

All aspects of Home Inspector Pro are top notch! Makes inspections quicker, reports are easy to read and understand (rarely do I get a call back with questions about the report). Easy to create your own comments and templates, review reports, make changes, edit photos, all aspects of report writing. Now the BEST part, CUSTOMER SERVICE. Call center extremely responsive! Call back in 15 minutes, if they are on a phone. I have always had a immediate solution to my problem. Plus their Facebook page is monitored by \[SENSITIVE CONTENT HIDDEN\] and many extremely knowledgable HIP Inspectors that can help 24/7. Look no further for a great Home Inspection Software!!!! We are a very busy multi inspector company in NH, we all love Home Inspector Pro.

Cons

I can not think of a any issues to point out about the software. \[SENSITIVE CONTENT HIDDEN\] Listens to his clients and make changes as recommended by the inspectors. Always improving a great product.

Review Source

Response from Porch Group

October 23, 2020

Thanks James! We're glad to have Alpha Building Inspection in our HIP Community!

DB

David B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Use HIP to improve your reports and inspection process"

February 26, 2022

5.0

Support is amazing. Second to none.

Pros

The software is modifiable to your method of inspections. Once set up, it's easy to use. I also find it very easy to customize and alter. The support network is amazing and very helpful.

Cons

HIP, like most software, requires you to build your template. The template is the backbone of your business. HIP makes this an easy process, but it does that time to develop.

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Functionality

Review Source

Michael M.  
Owner/Inspector  
Consumer Services  
Used the software for: 2+ years

### "Best Home Inspection Software"

February 12, 2019

5.0

When you use ISN it simplifies the process even more. You complete the report send it to ISN and you are done. ISN will send the report however you have configured it. We have gotten the time down to about 20 minutes to complete the report on our pc and send it out.

Pros

HIP is the best software for customization, ease of use, photo editing, and just over all the best software on the market. The app is simple and when you get done you send it to the cloud and then finish on your pc.

Cons

I really can't say there are any cons at this time.

Review Source

Response from Porch Group

February 13, 2019

Thanks Mike. I'm glad we've been able to help streamline your business and keep your nights and weekends free!

Bill W.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Great software with great support team!"

February 13, 2019

5.0

I have used Home Inspector Pro software for many years now. I utilize a variety of custom templates I have created for my various inspection services from Commercial Property inspections to stand alone thermal imaging services. The reports turn out professional and the software significantly reduces time spent writing those reports. HIP is an integral part of my inspection business arsenal!

Pros

The templates and overall report are very customizable to suit a variety of inspection needs.

Cons

There isn't much to not like about Home Inspector Pro. New features continue to be released to improve on already great inspection software. Any problems or bugs encountered are just a helpdesk away from being resolved quickly! It only takes a little understanding of the backend of the software to fully embrace its many features!

Review Source

Response from Porch Group

February 15, 2019

Thanks Bill! It's been awesome to watch you grow over the years and all the different aspects of inspections that you've done and templates you've made with HIP!

SS

Scott S.  
Owner  
Real Estate  
Used the software for: 2+ years

### "I get a full night's sleep every night"

October 23, 2020

5.0

Top notch.

Pros

Before HIP, I would routinely be up until 1-2:00 am on busy days. I would fall asleep in my office chair and have to wake up at 5 or 6 am to finish the report I fell asleep doing the night before. The template we created, with great service from the help desk at times, was a real gamechanger. Now we have reduced the at home report writing time to approx 15-20 minutes. I have been able to actually finish the report from my first morning inspection, and have it sent to the client before I even leave for the next inspection at noon. This is a true quality of life improvement. Highly, and I mean HIGHLY recommended.

Cons

Not integrated with NXT inspect scheduling software. That's it.

Review Source

Jim H.  
Certified Home Inspector  
Consumer Services  
Used the software for: 2+ years

### "Easy, organized and appreciated by clients"

January 12, 2019

5.0

Thus software allows me to complete a typical inspection in 3 hours state to report delivered to client. Support is excellent.

Pros

This is a simple format to guide you through a thorough inspection. Realtors and clients like the final report. Easy to follow.

Cons

Have no complaints. When issues arise the support team is ready to assist.

Review Source

Response from Porch Group

January 14, 2019

Thanks for the great review Jim. Linkhorn Inspections is one of the biggest inspection firms in the nation and has been rocking it with HIP for a long time!

DARRELL C.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Highly recomend"

January 10, 2019

5.0

The software has allowed me to get my reports completed much faster thereby giving me more time for fun.

Pros

The software is customizable to each inspector.

Cons

I takes some time to get things the way you want them. Gladly trade that time for the ability to tailor it to my liking.

Review Source

Response from Porch Group

January 11, 2019

Thanks Darrell for being such a great user and for the review. It's greatly appreciated!

JS

Jason S.  
Owner/Agent  
Real Estate  
Used the software for: Less than 6 months

### "Working Well for my business!"

April 27, 2023

5.0

Overall, HIP has made a real, positive difference in my inspection business.

Pros

The flexibility and organization of the repirt templates has had a great impact on my business.

Cons

The mobile app needs an upgrade on the field usage and operating options to streamline the onsite process.

Alternatives considered

[Click Guardian](https://www.capterra.com/p/175084/Click-Guardian/)

Reason for choosing Home Inspector Pro

Access and ability to interface with my payment system.

Review Source

SR

Shawn R.  
Best Damn Inspector  
Real Estate  
Used the software for: 2+ years

### "Easy to learn and use, phenomenal support!"

October 22, 2020

5.0

Excellent experience all the way around. Excited for future releases to see what possibilities are unleashed.

Pros

Easily integrates with other systems, versatility, reports end up easy to read.

Cons

I would like for clients and or agents to have the ability to select the items/deficiencies of their choice to send to the repair request list.

Switched from

[WhisperReporter](https://www.capterra.com/p/171213/WhisperReporter/)

The flexibility to use mobile devices

Review Source

Response from Porch Group

October 23, 2020

Thanks for the review Shawn!! Clients/Agents can select which items they send to the repair list. Give us or ISN a call and we can go over this with you to help you out!

AS

Alexandria S.  
COO  
Real Estate  
Used the software for: 2+ years

### "Very Easy & Can be as detailed as needed! "

December 19, 2021

5.0

Pros

The system is very easy to use. It helps my inspectors do their job correctly, easily and efficiently.

Cons

The only con is the such drastic difference with the computer version and the phone version.

Review Source

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