# Page 5 | Home Inspector Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Home Inspector Pro the right Home Inspection solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/70519/Home-Inspector-Pro/reviews

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Home Inspector Pro

4.5 (134)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Home Inspector Pro

## Showing most helpful reviews

Showing 101-125 of 134 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

John S.  
President  
  
Used the software for:

### "I would recommend Home Inspector Pro to any inspector if they really want to succeed."

March 20, 2009

5.0

I would recommend Home Inspector Pro to any inspector if they really want to succeed. I think of this software and the owner Dominic as my secret weapon for the success my business has had. If your still on the fence, take a look for yourself! I have many sample reports on my website at www.oklahomahomeinspector.biz. You can see for yourself how professional your reports can be. Great thing is, if you don't like something, its a snap to change.

Pros

This software is by far the best home inspection software I have found. The price was perfect. It wasn't outrageously priced like many of the other. Best of all is the customer support. I have never done business with any company that has this level of customer support. To top things off, if you ever have any home inspection questions there are tons of inspectors on the message board ready and willing to help you out. Its like one big family at Home Inspector Pro. I just cant say enough good things about this software, the company, and the owner!

Cons

Took about a week to really get the hang of the software. Developed my own template from scratch before I realized many inspectors on the Home Inspector Pro message board will share what they already have.

Review Source

Dan C.  
Owner  
Real Estate  
Used the software for: I used a free trial

### "Fast and Friendly"

December 17, 2018

5.0

Pros

Super user friendly and convenient with ability to write quality reports even for the novice home inspector.

Cons

Great software just a little pricey to start with compared to some others but well worth the investment.

Review Source

Response from Porch Group

December 18, 2018

Thanks for the kind words Dan! We're here to help you with any questions you may have. We have a $200 off holiday sale right now which makes the software extremely affordable!

CF

Chris F.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Awesome Product"

January 11, 2019

5.0

Ease of use in the field, it really can not be beat!

Pros

You will not find a better mobile report software and the customer service is the best in the industry.

Cons

There is non I can think of. And I’m trying to think of some.

Review Source

Response from Porch Group

January 17, 2019

Thanks Chris! We're glad to be here to support you and your company!

SC

Scott C.  
Home inspector  
Real Estate  
Used the software for: 6-12 months

### "A plucky inspection helper"

February 5, 2020

4.0

As a one man inspection show, home inspector pro helped me streamline my report writing process. The customization was decent and the price was reasonable.

Pros

The customization for the software was relatively easy for a single user to implement. Customer service was also very responsive and helpful when it was needed.

Cons

As someone who was used to a different report writing software, the learning curve was a little steep.

Switched from

[HomeGauge](https://www.capterra.com/p/29014/HomeGauge/)

I went out on my own and the price was a definite factor. It was a good software for the volume I was doing at the time.

Review Source

JC

Jared C.  
Inspector/owner  
Real Estate  
Used the software for: 6-12 months

### "Good stuff here"

October 21, 2020

5.0

Great company and software.

Pros

Cost and tech support is great. I enjoys using this software.

Cons

Very little I'm sure there some small things.

Review Source

WT

Wayne T.  
Home Inspector  
Real Estate  
Used the software for: 2+ years

### "Fantastic customer service excellent product"

July 15, 2017

5.0

Pros

The customizability and flexibility of the software is great. New features and updates are constantly being released. The company is very receptive of feedback and always help the second you have a question, day or night.

Review Source

BF

Brian F.  
Inspector / owner  
Real Estate  
Used the software for: 2+ years

### "ABSOLUTELY the Best"

July 14, 2017

5.0

Made me a better inspector

Pros

The amazing customer service, the highest quality software , the best software for the best inspectors, HIP will make you a better inspector and help grow your business

Review Source

KP

Kimberly P.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "Easy to use and work with the home inspector"

October 22, 2019

5.0

It makes the whole process of viewing the report easy, and easy to communicate with the inspector.

Pros

The home inspector does the inspection and send the report through this software. That allows the report to remain private and allow access to the report by only specified parties. Great product!

Cons

It can be difficult to login sometimes, and not always mobile friendly. Please make it more mobile accessible.

Review Source

VK

Vernon K.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Earned the name PRO"

September 17, 2019

5.0

I needed a septic template and could not get it to work off the forums. My rep jumped in and had me ready in moments. Cant ask for better support.

Pros

Very easy to use and edit. Watched the training video twice and was able to start using the product right away with very little issues. When I have had a question there was help through chat. They had quick and very helpful support which really made a difference for me.

Cons

I likely just need to ask but I havnt found a way to make the font bigger.

Review Source

Response from Porch Group

September 17, 2019

Thanks Vernon! We can definitely help you make the font bigger. Message help@homeinspectorpro.com and let us know where you're trying to male it larger and we will send the steps. Or give us a call!

RB

Robert B.  
Owner/ Inspector  
Real Estate  
Used the software for: 2+ years

### "Best inspection software out there"

February 12, 2019

5.0

Pros

Home Inspector Pro is easy to use, completely customizable and my clients love the reports.

Cons

I have no complaints about this software

Review Source

DB

David B.  
Professional inspector  
Higher Education  
Used the software for: Less than 6 months

### "Poor software"

July 17, 2022

1.0

I’m utterly disappointed

Pros

Nothing. I do not like this software. I have done inspection 35 years. I’ve built homes. I’ve remodeled over 400 homes. I DO NOT HAVE A DEGREE in COMPUTER SCIENCE

Cons

All, way too technical for inspectors, realtors and buyers and sellers. Way too confusing. Way to much repetitive comments to fill out

Review Source

JB

Joe B.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Top notch software and customer service. "

February 18, 2019

5.0

Excellent

Pros

The fact that customer service is always helpful, courteous and knowledgeable.

Cons

Learning curve. There is so much there, it can sometimes be overwhelming. With practice and use it gets easier though.

Review Source

CC

Chris C.  
Owner/ inspector  
Real Estate  
Used the software for: 1-2 years

### "North Atlanta Property Inspection "

February 12, 2019

5.0

It took a while to set up and get going, but overall I’m very happy with it.

Pros

It can be tailored to suit individual or campnay needs.

Cons

The learning curve can be steep. I did have a hard time initially.

Review Source

GP

Gerry P.  
Owner  
  
Used the software for:

### "HIP is the Greatest!!"

July 6, 2009

5.0

I would easily recommend HIP to any Home inspector out there. The program comes in at a great price, you get great support, you have a large and active on-line community that is ready to assist you if you need anything. The reports look great and impresses your clients with how simple it is to read. As a Home Inspector you can't go wrong with this program.

Pros

HIP is easy to use and the customer support is unbelievable, They are there to help you out almost 24/7. No problem is to big or to small. The program is feature rich and very easily adaptable to any situation you may need it for. There are great tutorials to help walk you through the program for the first time.After a couple of uses your a pro. One of the coolest features is the infrared photo overlay. The price is right for those watching their pocketbooks.

Cons

As of yet I have not come across any cons.

Review Source

Tyler P.  
VP of Marketing  
Real Estate  
Used the software for: 6-12 months

### "Best software on the Market!"

October 19, 2019

5.0

Experience is amazing with Home Inspector Pro! With unmatched customer service, I always feel like I'm taken care of.

Pros

Customizability is amazing allowing me to be able to customize for different needs. Customer Service is also amazing and frequently look to improve their software.

Cons

Customizability can be tricky to utilize at first but after a couple of tries it becomes much easier.

Review Source

AB

Andrew B.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Best customer service I’ve seen from any company. "

January 17, 2019

5.0

Best customer service. Owner emailed me on a Sunday and someone called me minutes later. Anytime you have a question they are there to help or the Facebook community will help.

Pros

Customer service was great and it is cheaper than other reporting softwares.

Cons

I wish one buy would let you login from Mac or PC

Review Source

Response from Porch Group

January 23, 2019

Thanks for the review Andrew! We're glad you love Home Inspector Pro and our support. Just a heads up , your license DOES cover you for both a Mac and a Windows PC. If you have any questions about that just give us a call, 888-750-4777 or email Help@HomeInspectorPro.com or hit Help Desk on http://www.HomeInspectorPro.com

WB

William B.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great options and getting better."

June 14, 2022

5.0

For a home inspection it seems to be a great fit enjoy the software and enjoyed the upgrades and improvements as time goes.

Pros

The ease of use with other 3rd party applications to make a seamless system.

Cons

It seems kind of clunky in the beginning but with their support it goes pretty well.

Reason for choosing Home Inspector Pro

Price and discount through school

Review Source

CD

Chanda D.  
office manager  
Consumer Services  
Used the software for: 6-12 months

### "easy to use on jobsite"

February 10, 2020

5.0

its a decent app for the money and makes inspections a little quicker.

Pros

that you can use voice recognition to enter narratives as well as transfer my data through the cloud to my desktop.

Cons

the interface is difficult to use and doesnt always provide the most accurate inspection tools for the job at hand

Review Source

DH

Darrell H.  
President  
  
Used the software for:

### "USELESS"

May 21, 2015

1.0

This is the most useless product I have ever used. Can't log on. NO support from company. Once they have your money your on your own.

Review Source

Response from Porch Group

March 31, 2017

I'm sorry to see that you've had an issue Darrell. We have tried to contact you many times. Every time you emailed we responded within minutes and then we never heard back from you. You never called into tech support or used our Live Chat feature. Our tech support hours are more than double anyone else in the industry. I'm guessing our emails to you ended up in your Spam folder. We didn't become the #1 software in the industry by mistake and would be happy to help you get the software up and running. Feel free to call us at 888-750-4777 to get 1 on 1 training or just a live training session.

MW

Mark W.  
Owner  
  
Used the software for:

### "I highly recommend this program and company to any home inspectors looking to improve."

March 21, 2009

5.0

I highly recommend this program and company to any home inspectors looking to improve the quality of their reports and webhosting.

Pros

Home Inspector Pro is one of the finest software packages that we have ever uses. I have run networks for 2500 person companies and have not had success praise for any other software

Cons

Designing the website can be cumbersome, but this is true with any url software

Review Source

BD

Bert D.  
Owner  
  
Used the software for:

### "Customer support second to none"

July 28, 2010

4.0

Highly recommended.

Pros

I could have given 5 stars on each of the categories but I wanted a way to point out that of all the strong points, the customer support is the strongest. There are a lot of options and possibilities in the program. I am not a computer wiz so I have had a question that needed to be answered before I could finish the report. Within 1/2 hr I had a reply to my question and I could go on with my report. The program is very flexible. You can make it work for any kind of inspection.

Cons

I can't think of any cons right now.

Review Source

JH

John H.  
Owner  
  
Used the software for:

### "Home Inspector Pro Report Software"

July 28, 2010

4.0

1\. I also have Report Writing software from a HIP competitor. I never use it and won't because the support and willingness to help when I need it is just not there.

Pros

1.Inspection Standard of Practice integrated in to software. 2. Ability to tailor the Report appearance to individual tastes. 3. Photo batch load with captions is easy to use and enhances the appearance of the Report. 4. The best support team you could ask for.

Cons

1\. Functions better on a PC than a Mac. 2. Difficult to add documents to supplement a Report.

Review Source

TC

Tanya C.  
Administrator  
Consumer Services  
Used the software for: 6-12 months

### "GREAT GREAT GREAT HOME INPECTION APP"

June 15, 2021

5.0

Overall experience was great. A very convenient app for the inspector, relator and the customer.

Pros

It is a very nice and convenient app. It can be used on any device. You can create a list of properties with their reports. You can narrate the app and it will type for you all the notes which is very very convenient. You can directly add photos.

Cons

The first time set up can be a little confusing. Other then that, it a great app to use in todays world.

Review Source

DH

Dustin H.  
Home Inspector  
Real Estate  
Used the software for: Less than 6 months

### "Home Inspector Pro"

January 14, 2020

5.0

Overall this software is a great option for home inspectors.

Pros

This software is great for home inspectors and my clients and their realtors like the reports provided.

Cons

It takes some time to learn this ins and outs of everything this software provides. Once you get the hang of it, it preforms well and I have been impressed.

Review Source

Response from Porch Group

January 16, 2020

Thanks Dustin, I'm glad you're enjoying HIP! We have some awesome new stuff in store as well.

RM

Russ M.  
Home Inspector  
Human Resources  
Used the software for: Less than 6 months

### "Not Impressed"

February 4, 2020

2.0

Pros

It is not very expensive. And it works reliably.

Cons

It reminds me of a Microsoft Word document that someone turned into "software." Very limited in what it can do and very aged.

Review Source

Response from Porch Group

February 6, 2020

I'm sorry to hear you had an issue Russ. It looks like you haven't used our software in 4 or 5 years ago (and only for a few days) and never used our main mobile product or contacted support for help. I highly recommend checking out a current version of our software!

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