VoltDelta

DeltaTouch



Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $5,000.00/month
  • Deployment
    Installed - Windows
    Linux/Unix
  • Support
    24/7 (Live Rep)

Vendor Details

  • VoltDelta
  • www.voltdelta.com
  • Founded 1972
  • United States

About DeltaTouch

VoltDelta OnDemand Solutions provides a hosted infrastructure for enabling virtual contact centers and home agent call distribution and management, inbound and outbound voice recognition applications, and voice of the customer call and agent screen recording. VoltDelta supports more than 2.4 billion calls and 2 billion SMS text messages per year.


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DeltaTouch Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Automatic Form Fill
  • Call Analysis
  • Concatenated Speech
  • Continuous Speech
  • Customizable Macros
  • Specialty Vocabularies
  • Variable Frequency

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