Product Details

Integrated management platform that helps you efficiently manage your data centers, client devices, and hybrid cloud IT environments.

Contact Details

Microsoft

http://www.microsoft.com

Founded in 1975

Located in United States

No Media

Starting Price

  • $1.00/one-time

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

System Center Features

System Center Reviews

Overall
4.5/5
Ease of Use
3.5/5
Customer Service
4/5

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Showing 50 of 71 reviews

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Jose Leandro M.
Especialista Lider Microcomputacion
1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
June 13, 2018

“It is a fantastic and incredible tool for the administration of computers and servers”

Pros- It can be unified with Active Directory and DHCP to locate any computer that is connected to the network. - You can deploy Windows desktop and Windows server updates automatically or manually. - You can implement any application or shortcut. - Most impressive is the ease with which you can implement operating systems through the network. - When you deploy an application, update or operating system, you can easily see the progress of the implementation. - Has a wide range of created reports. - Can generate Querys according to the need of the company. - SCCM has its own remote connection system that provides great help at the time of remote technical support. - You can set up an "SCCM server" or a "distribution point" in each location you need to avoid bandwidth consumption. - It has a great security to establish the differences between the roles of the different areas of the company that require the use of the tool. - You can use the LOG as they are very useful.
Cons- Microsoft System Center is a very expensive tool - It requires many pre requisites for the installation of the SCCM in a server. - The set-up requires many hours of work so that SCCM is 100% configured - The creation of additional reports is very complicated. - Generating Querys in SCCM does not have much documentation and is really difficult. - You really need to do a course to be able to use the tool. - Many errors of the tool are basic and do not show details. - It is complicated to verify the installation of Windows updates.
Reviewer Source 
Source: Capterra
June 13, 2018
Jeff S.
Desktop Engineer
Information Technology and Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
2/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 23, 2018

“Microsoft's complete package for Imaging, patching, app deployments, upgrades & more.”

OverallI feel that being a Microsoft product it is easier to integrate and maintain. It is a complete package for maintaining OS, patching, security, apps, and images. Server and Workstations. We have had few issues since setup. and I would recommend this even with a few drawbacks.
ProsWe primary utilize this for Imaging (Win7 and 10), Patch deployments, Win10 Upgrade, App packaging and deployments. We previously used CA and RES AM so I have a lot of experience with these platforms. 1) Happy with the overall performance. Once SCCM is fully setup, it more a matter of maintenance. 2) App Packaging and deployment works well. Especially if you combine with the MS Powershell add-in. It does lack a few features Id really like to see. Some of these can also be found by finding useful 3rd party add-ins. 3) Reporting can be very thorough. The canned reports cover all the basics Ive needed. If you really want to dig in you can make your own reports. 4) Patching is straightforward. Since this is a MS product to MS OS there are no compatibility issues. Plus the SCUP product also from MS is still viable for 3rd party security updates from companies like Adobe. Comes in handy to deploy the latest Flash as an update, with the rest of the monthly updates.
ConsMy main complaint is SCCM is slow. This is well known and unlikely to ever change. For example, MY second compliant is there are certain features and hooks that still are not in the product over its many years of life. For example you simply cannot stop or delete a job from the [deployment] list. You need to trace back to the app group, patch group, and/or collection, then find and delete the deployment. Lastly, I do have to say Im not fond of MS Cust Service on this. We have had some big issues and the resolution was slow to get to. Example, a situation where the Win10 Upgrades feature was broken, eventually there was a general bulletin, and their own Tech Support failed to notify us of this before that. Took 6 weeks to resolve.
Reviewer Source 
Source: Capterra
January 23, 2018
Verified Reviewer
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 16, 2017

“System Center simplifies the process of deploying and administering computers and mobile devices”

OverallThe amount of time this software saves us with deploying laptops, software, and Windows Updates alone justifies the cost (which is fairly minimal, actually). We deploy VPN, company signatures, specific software, etc. to our end users to make their lives and our lives easier. I use this software on a daily basis in some way or another, and I strongly recommend it.
ProsWe use System Center primarily for two tasks. The first is deploying new laptops. We use a captured image and automatically deploy a clean Windows 10 install, a driver package from Dell for that specific model of machine (detected by the task sequence), Windows Updates, and applications. Our second major task is deploying Windows and software updates to all of our laptops and servers. This is by far the biggest time-saving feature. We went this route for end users as opposed to just using WSUS because it allows you to very flexibly configure the times/days that updates will be installed for end users. So we have ours configured to never force users to restart during the day to avoid interrupting our users at critical times. And for our servers, we just run a series of OS-specific deployment rules, and we're done. Everything else is handled automatically from there after the initial setup of groups.
ConsIt can be a lot of work to execute simple tasks. For instance, if you just wanted to run a single command on all your computers, you would need to create a package (which requires quite a bit of configuration), create a deployment group, and deploy that package. It would be nice if Microsoft provided simple solutions for more lightweight tasks.
Reviewer Source 
Source: Capterra
November 16, 2017
Kory M.
Systems Administrator
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
June 8, 2017

“Great Suite Of Products - Large Initial Learning Curve”

ProsSince I'm reviewing "Microsoft System Center" as a whole, and not one individual product, I will say that all of the products offer an amazing amount of tasks that can be accomplished! Microsoft System Center Operations Manager (SCOM) allows for all types of alerts to be setup on both Servers and Network equipment, alerts such as "low disk space" on a server can be a real life saver, as well as a time saver. Microsoft System Center Configuration Manager (SCCM) makes imaging computers, pushing out software, managing windows updates, etc. a breeze. The product is very robust and offers a ton of different options. All of the products in the entire suite are laid out very similarly, so if you learn the layout / capabilities of one, you'll start to understand the others.
ConsThe biggest complaint I can make about the entire suite is that the learning curve is quite steep. I've been a Systems Administrator for a few years, and it has taken approximately 2 years to really get to a comfortable level with the products. There is tons of documentation out there, and odds are, if there is something you are trying to do, someone else has done it, and written a guide for it, the problem is that sometimes Microsoft's preferred approach isn't always the most easy, or doesn't always make the most sense.
Source: Capterra
June 8, 2017
Verified Reviewer
Information Technology and Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 18, 2019

“Hassle free system management ”

OverallWe are using system center configuration manager for operating system deployment and have custom images created for department wise. If new PC deployment is required we are able to plug the new PC into the network and run the deployment process and the PC will install the OS and required software in less than 1 hour. We are applying patch update company wide regulatory using system center and helps keep all the system up to the date and secure. Software center used by users to request and self service software installation process which reduce the helpdesk burden.
ProsI have experience in System Center Configuration Manager and the Operating System Deployment (OSD) has saved lot of man hours in company wide when re-configuring or deploying PCs over company. We can deploy a new PC with all relevant software and updates without single user interaction in less than 1 hour of time. The software center is a feature where users can self service software installation and OS upgrade for Windows 10 very easily.
ConsThe automated client deployment is giving trouble most of the time if the remote end is miss configured firewall or corrupted WMI. We have to sort those problems manually if we encounter such a problem.
Reviewer Source 
Source: Capterra
January 18, 2019
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YagneshKumar P.
Software Engineer
Hospitality, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
2/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
June 19, 2018

“System Center by Microsoft Review”

OverallThis product is great for companies and organizations that want to quick apply the fix, patches, and updates throughout thier server environment so they can maintain thier web traffic effectively and other business related issue they may want to revolve or enhance.
ProsOne of the reasons why I tend use Microsoft's System Center Configuration Manage (SCCM) at ProfitSword is the ability to track network inventory, application installation and deploying updates and security patches across all of our Organization. what i like about SCCM is that it gives me the ability to take over our Microsoft SQL servers to implement security patches, and updates to our QA environment servers so we can quickly apply updates to our BI software and deploy the updates to production. Next best feature of system center is the ability to integrate with other Microsoft products to give us a fast and flexible updates to our servers at all times.
ConsOne of the downside of SCCM is the average cost to run and maintain SCCM, which is usually not sold as bundle within Microsoft product, but it is a larger separate suite from Microsoft and it is primarily expensive since it is not a Enterprise product. I hope Microsoft to create an enterprise version of SCCM .
Reviewer Source 
Source: Capterra
June 19, 2018
Matt F.
Systems Administrator
Education Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 7, 2017

“Awesome core functionality but needs more improvements to features and aesthetics.”

OverallThis software saves us an enormous amount of time and resources.
ProsMicrosoft System Center has become a key resource for our organization's IT Department. It is the primary tool we use to make software available to end-users, it is the only way we doing imaging for all of our organization's computers, and it does have a lot of features that we have yet to take advantage of.
ConsThe only real cons we have with this software is primarily aesthetic changes are extremely limited on how we can customize the software center and application catalog that the end-users see. I would almost go as far as to say there is hardly anything you can change about the way it looks to the end-users. Overall, everything that is a business necessity is already integrated into this software, but it would be nice if we could change the look and make it appear a little more user friendly.
Reviewer Source 
Source: Capterra
September 7, 2017
Chris L.
IS Specialist
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 15, 2017

“Powerful Software”

Overallpeace of mind
ProsGreat for protecting your network, and a really great tool for sniffing around your network. You can see programs installed, updates applied, and even connect/remote control for a user in need. The suite is pretty easy to use and has never failed me so far with all the PC's I have to maintain. It saves you time, money and can prevent serious issues arising in a network. Once a virus gets in, game over!
ConsI find the program is a big of a resource drain, however you can fix this by changing the priority to a lower setting to use less CPU power. Only other issue I have ever had was having issues with Internet Explorer, seems this program and IE likes to fight from time to time. Otherwise, no real issues. I do find it used a lot of hard drive space, but that isn't a big deal these days.
Reviewer Source 
Source: Capterra
August 15, 2017
Scott J.
Senior Systema Administrator
Information Technology and Services, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
2/5
Customer Service
3/5
Features
4/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
November 19, 2018

“Windows system Management to rule them all”

OverallWe have brought the management of our windows servers and soon desktops under the reins of this system and it has simplified management of them especially in the patching arena. Was well worth the effort to learn how to use it and to get it up and running in the long run.
ProsThis is a total solutions for managing your windows systems in an organization. It has a lot of bells and whistles and there are no less than 5 ways to do anything you want to do in this application. It is extreamly flexible and can be used for everything from deployment to end user software management and post deployment software install to patch management. Lots of reports are available to keep track of your windows systems and their place in the life cycle as well.
ConsThis can be a bear to get setup. It is a very complex piece of software. Once you get the hang of it it isn't too bad to use, but there is a steep learning curve in the beginning. I would recommend taking a training course on this piece of software as opposed to trying to learn it from google searches.
Reviewer Source 
Source: Capterra
November 19, 2018
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Gerson M.
IT Consultant
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
2/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 9, 2017

“It's a great product and using it's full potential no doubt it´s a great Investment. ”

OverallPeace of mind. Fantastic features and it's on the top of it's category.
ProsIt's a great product and using it's full potential no doubt it´s a great Investment. I love the software delivery. Operative System deployment and software inventory. Super powerful and it worth the investment.
ConsOne thing I specially don't like and I believe that is the reason why most of the companies buy this, it's how the software inventory is handled. When you scan a computer and set the scan to be repeated every day, obviously you need an exact number of equipment at any time. But when you change the name of a computer, you see two instead of one. There should be a better way to recycle computers without missing information.
Reviewer Source 
Source: Capterra
November 9, 2017
Mark F.
Director
Higher Education, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
2/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
6/10
Source: Capterra
January 5, 2017

“Microsoft System Center Service Manager”

OverallLittle know Microsoft ships an enterprise class ITSM Help Desk tool with its System Center suite. It is built around the ITIL frame work and covers incident, problem, change, release, knowledge, asset and service management. It is really well thought out, if you think like Microsoft. It is not the easiest tool to navigate nor to customize. If you invest yourself it is capable of a serious amount of automation. I have a love hate relationship with it. Once you get it working it is really good, but it doesn't have the fullest amount of documentation and requires you to do a lot of self learning. For us it is worth the price. It is included in an enterprise agreement.
ProsIt is full featured and tracks all of the ticket types we want to
ConsComplex, not well documented
Recommendations to other buyersIf you are a Microsoft shop it bundles very well with the rest of their ecosphere
Source: Capterra
January 5, 2017
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Joshua D.
Application Support Engineer II
Construction, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 3, 2018

“A one stop solution to enterprise device management”

ProsThe features of System Center are comprehensive. Remote support, remote management, asset tracking, software deployment, compliance monitoring and alerts, security enforcement, comprehensive reporting. The list goes on.. if you in anyway support an enterprise environment with thousands of deployed devices, System Center is the primary tool you should be using.
ConsThere's been a host of bugs that caused some issues with remote support among other things. However, Microsoft is very good about correcting and patching issues quickly once they're aware of them.
Reviewer Source 
Source: Capterra
October 3, 2018
Diana E.
Architect
Hospital & Health Care, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 1, 2017

“System Center Tools 2012 R2; Configuration Manager,Orchestrator,Operations Manager,Service Manager”

OverallConfiguration Manager, Orchestrator, Operations Manager, and Service Manager. I administer, develop in, and technically use each of these products. As a whole, as long as their is an understanding of Data Center Management, these tools are smart to implement as well as ease of crossing lines with these tools as far as going from creating deployments in Configuration Manager, creating a runbook in Orchestrator or setting up new Event ID's for custom monitoring in Operations Manager, and even creating Self-Service Service-Requests to accommodate all of this in an automated fashion has been made much easier and efficient. Thank you Microsoft System Center team for your continued efforts in making our jobs as Tools administrators easier and more efficient.
Source: Capterra
February 1, 2017
Jon T.
Delivery and Support Engineer
Automotive, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 23, 2018

“I couldn't do my job without this tool”

OverallWe are able to deploy software to 44,000 machines across the globe in an automated fashion.
ProsSCCM has the ability to do infinitely more than I use it for. This software can deploy software, updates, system configurations. It has the ability to be expanded using extensions/add ins made by third parties as well as Microsoft which only make the software more powerful.
ConsThe direct support from Microsoft is almost zero. But, there is a huge number of people in the online community that provide support and are good resources.
Reviewer Source 
Source: Capterra
August 23, 2018
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 25, 2018

“Can't imagine running a Windows environment without it.”

ProsWe use SCCM for everything. Imaging, software deployment, patch management, Windows 10 servicing, antivirus, hardware/software inventory. Log files make it easy to fix errors when they do occur. Ability to build flexible images and inject drivers and software during the imaging process (task sequence).
ConsIt takes a long time to get familiar with the software. If you're going to have multiple administrators, a lot of training may be required.
Reviewer Source 
Source: Capterra
April 25, 2018
Michael H.
Senior Support Technician
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 16, 2018

“System Center has made our life at work much easier”

ProsWe are able to quickly deploy system images to computers all across our network with the click of a button. It has made managing our network to get software out 100x easier than if we had to send a technician to each site.
ConsInitial setup is a bit cumbersome and while MS provides a lot of documentation, it doesn't have good troubleshooting steps. We had to scour the internet for some decent walkthroughs on getting things setup at first, but found what we needed.
Reviewer Source 
Source: Capterra
March 16, 2018
Charles S.
Systems Administrator
Information Technology and Services, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
December 6, 2016

“Microsoft System Center Review”

OverallBeing part of a company that has multiple locations all across the world, System center is a must have tool for managing thousands of computers. It allows you to save time and be very efficient.
ProsSystem Center 2012 R2 should be part of every organization period! It's the best feature would be the ability to push software through packages to multiple computers at once. What I like best about this release is the added PowerShell support.
ConsThere is absolutely nothing to dislike about this product.
Recommendations to other buyersIf you don't own this product, go buy it now.
Source: Capterra
December 6, 2016
Verified Reviewer
Banking, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 26, 2019

“What is System Center”

OverallThis product is almost identical to the HP BSM. SCCM is more cost-effective if total purchasing costs are prioritized.
ProsSCCM allows us to manage mobile devices with physical and virtual clients. It can centralize installation, configuration, and update operations. We can also enable it to integrate with other components such as Active Directory, WSUS.
ConsSince this product is designed for large structures, it takes some time to learn. Also the price is a bit expensive.
Reviewer Source 
Source: Capterra
April 26, 2019
Verified Reviewer
Information Technology and Services, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 5, 2018

“Fully Featured System Management Solution”

ProsSCCM is a solid enterprise management solution for doing routine patching, monitoring, and reactive maintenance on enterprise PCs. The application is scalable in the sense that additional management servers can be created to address growth. Devices are monitored by agents that provide a basic heartbeat and basic device status information. Standard reports and queries are available out of the box.
ConsSCCM is a costly application both monetarily and in terms of the time overhead required to build, customize, and learn the application. Even though basic reports and queries templates exist, additional reports must be written from scratch. The software pre-requisites for installing SCCM are also substantial and more cost efficient with an existing MSDN subscription.
Reviewer Source 
Source: Capterra
October 5, 2018
Brandon M.
System Administrator
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 2, 2018

“Try managing 3000 devices without something like this.”

OverallWe can manage 400 servers and 2500 desktops with ease.
ProsAutomation and reporting for compliance. All Windows Updates are delivered and staged in a controlled and predictable fashion at scale. Machines obey the rules and report back compliance. This makes it easy to only worry about a few systems that are not well behaved. Same can be said of delivering applications, OS feature updates, and OS images. I can't imagine dealing with this many Windows systems without a tool like this.
ConsTo deal with things at scale everything works with delays and over a period of time. This can sometimes make creating and testing changes difficult as it can take time for this to all work. All work is in the background and log analyzers are needed to understand what a client is doing if it is not working.
Reviewer Source 
Source: Capterra
April 2, 2018
Verified Reviewer
Non-Profit Organization Management, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 12, 2019

“System Center”

OverallSystem center helps to automate day to day IT tasks, run and deliver reports on system health, manage endpoint protection, and deploy software updates for the organization.
ProsEase of intergration. System Center integrates well with Windows Domains.
ConsHardware requirements. System Center is resource intensive and some products do not provide a good return on investment in terms of resources versus tasks automated / simplified.
Reviewer Source 
Source: Capterra
March 12, 2019
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Joe B.
DevOps Engineer
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 16, 2018

“Service Manager for the Win!”

OverallUse it everyday, really makes desktop and server management easy!
ProsSystem Center Service Manager + Configuration Manager + Orchestrator enables full end user self service and automation, whist building a rich CMDB.
ConsCan be a little tricky to configure System Center Service Manager, and the built in Microsoft Portal is not very user friendly, however can be made better with Third Party products.
Reviewer Source 
Source: Capterra
September 16, 2018
James B.
Infrastructure Engineer
Health, Wellness and Fitness, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 5, 2018

“System Center ”

OverallExcellent software for managing Infrastructure and workstations
ProsMicrosoft have collaborated a good set of software. Allowing management of multiple systems within the system center group of software. It is easy to use and manage.
ConsIf problems arise troubleshooting can be a problem. There are a lot of logs to look through, and in experience, MS support is required
Reviewer Source 
Source: Capterra
December 5, 2018
Cathy H.
Lead Technician
Education Management, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2017

“Easy to use management software”

OverallEasy computer management
ProsMicrosoft System Center make it easy to manage the ten thousand plus computer in our organization. Reports such as the Software inventory help keep our licensing in check.
ConsMicrosoft System Center is very complex. I recommend getting any/all training available to fully utilize all the features. We are still finding new ways to use SCCM.
Reviewer Source 
Source: Capterra
August 8, 2017
Simbarashe M.
Managing Consultant
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
2/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
March 25, 2017

“The best IT admin system”

OverallAs a managed service provider we do our due diligence in finding the best systems that make managing systems easier and more efficient. Microsoft is by far one of the leading producers of such with its System Center suite. You can essentially go from handling over 100 issues a day to sitting back and drinking coffee all day. However it must be said this system is not so easy to set up. Installation can take a couple of days but getting the right configurations and finding that sweet spot is the difficult part and could take months. Setting up your own private cloud has also been made as simple as clicking one button. From my personal view, if you run an enterprise system there is no better route for you to go except Microsoft System Center. But I do advise you find a training center and a certified Microsoft trainer before you implement.
ProsIt gives you a full spectrum overview of what your environment looks like. Automation and the usage of ITIL principles just bring it home for me. This software is like fine matured whiskey, it takes someone who knows what good is to appreciate the tools.
ConsIt is extremely difficult to get all the setting perfect for your environment. It can take up to a year before you finally see the return on your investment.
Source: Capterra
March 25, 2017
Verified Reviewer
Banking, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 25, 2019

“Central Control for Servers”

OverallOur IT department consists of mainly Windows servers and System Center is the ideal tool to manage them all from one source. We use it very frequently.
ProsYou can manage your servers easily from this tool. Execute a script, send an update file, a patch or anything for your need.
ConsIt takes time to get used to it and learn all its capabilities.
Reviewer Source 
Source: Capterra
April 25, 2019
Ken L.
Product Manager
Hospital & Health Care, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
3/5
Features
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 6, 2019

“Solid tool for managing virtualization and azure environments”

OverallLearn to love it, for hyper-V environments.
ProsThe Metro UI doesn't work in some cases, but it looks and works great here. System Center is really the first real hybrid cloud tool around, since only Microsoft has a strong public cloud and private cloud offering. Microsoft had a rocky beginning with Hyper-V but it's now a fairly reliable virtualization platform. Features like DPM and RCT really help with efficiency and security. Integration with Operations Manager provides visibility into all types of environment metrics and counters. There's a lot of complexity here and SCCM does a good job of keeping tasks manageable.
ConsSCCM is not trivial to configure. When configured properly, all is well. When not, then it has the potential to fall over if not architected properly. Be VERY aware of the configuration maximums and limits, this will save you in the future. Your best bet is to get very familiar with the setup and better yet, automate it.
Reviewer Source 
Source: Capterra
April 6, 2019
Ryan P.
IT Tech
Automotive, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 11, 2018

“Very Versatile”

ProsMicrosoft System Center is a platform for datacenter management. I have worked with several companies using this resource. It streamlines processes to save both time and money. It is a great tool.
ConsUnfortunately, this software can be expensive and therefore cumbersome to even a medium sized business.
Reviewer Source 
Source: Capterra
September 11, 2018
Verified Reviewer
Hospital & Health Care, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 5, 2018

“System Center Virtual Machine Manager is Amazing”

ProsI have personally used the System Center Essentials/System Center Virtual Machine Manager to manage our Hyper-V cluster, its a great tool, and in many ways superior to VMWare.
ConsIt is not as advanced as VMWare, although every update it gets a little better. It is however a great tool for a great cost.
Reviewer Source 
Source: Capterra
June 5, 2018
Stephen C.
Systems Analyst
Unspecified
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
May 4, 2018

“Asset management, CRM, incident management, deployment all in one. But, man, if it isn't annoying.”

OverallI have never used a better CRM tool, but that isn't saying much. Asset management is good. Application/OS deployment is good but difficult.
ProsAsset management, CRM, incident management, application deployment and those are just the features we use. Excellent, detailed reporting of incidents, users, assets, etc. Integration with everything Microsoft. The desktop apps are actually pretty decent, if you have used other Microsoft apps and are already used to how they are laid out. It really is better than some CRM tools and asset management tools.
ConsSlow. Maybe it is just us and our on-prem setup (another con, these days) but boy is it slow. We were even told by Microsoft that it just is slow. That's it. Other MDM, asset management, CRM tools come with manufacturer setup teams to help you get started, we just threw ours together from scratch and a few classes. Everything is a learning experience and almost nothing is intuitive. Writing C# and XML are a must. SCCM/SCSM is not user friendly and takes 1, 2, or 3 full-time employees to run, let alone get setup.
Reviewer Source 
Source: Capterra
May 4, 2018
Verified Reviewer
Higher Education, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 20, 2018

“Good suite of products that together are very powerful”

OverallCentralisation, visiblity and automation in our environment.
ProsLargely good integration between the various products of the suite. Good integration with Microsoft's cloud offerings through the various products within the suite
ConsSome functionality is very complex, some areas of the product are not consistent across the suite.
Reviewer Source 
Source: Capterra
April 20, 2018
Pablo M.
System Admin
Telecommunications, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 9, 2018

“System Center is one of the most complex suite in which I've had worked and I continue working in it”

OverallOne of the most complex and powerful suite that I've used in my job.
ProsIt's very complex and provide a solution for almost everything you need, so regardless your needs System Center can help you to reach your goals.
ConsThe cost is one of the most common obstacles at the moment you request a software that belongs to System Center.
Reviewer Source 
Source: Capterra
January 9, 2018
Verified Reviewer
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 4, 2017

“Cool set of tools to manage both Cloud and On-Prem infrastructure”

OverallIt brought order to our IT infrastructure
ProsSystem Center allows you to manage your IT infrastructure based both on-premise and in Azure. You can manage virtual machines (both VMWare and Hyper-V), public and private clouds, control configuration, update and monitor your environment.
ConsSome tools, like SCCM, can be a bit complex when you start working with these. Documentation is huge and it can be hard to find required information for non-experienced users
Reviewer Source 
Source: Capterra
December 4, 2017
Verified Reviewer
Information Technology and Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 23, 2019

“SCCM for Microsoft Systems”

OverallImage management and operating system set up with SCCM. We also do windows updates and application installations with SCCM. We have distribution points in our remote locations.
ProsDistribution points very useful and working good. DP's reduce network load.
ConsSupport for non-Microsoft products is not very good.
Reviewer Source 
Source: Capterra
May 23, 2019
orhangazi y.
system architect
Banking, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 3, 2019

“Serves everything for a Datacenter!”

ProsSystem center has several sub-products to manage datacenters; like scom and sccm. Sccm is very practical tool to manage hyperv servers and virtual machines. Scom is used to automate jobs on servers.
Conssome tasks on hyperv servers are unable to be complete on sccm.
Reviewer Source 
Source: Capterra
April 3, 2019
Ryan S.
Associate Systems Engineer
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 11, 2018

“Must-have for Windows Administration”

OverallAwesome Windows Managability
ProsLove the amount of features and control you have with System Center. Has functionality to fully manage a full windows enterprise
ConsTakes a long time to set up. Can be difficult to troubleshoot. Can be expensive and pricing can be confusing.
Reviewer Source 
Source: Capterra
June 11, 2018
Verified Reviewer
Banking, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 30, 2019

“Extremely powerful desktop management”

ProsEverything. The level of control it gives over desktops from OS build to patching and software deployment.
ConsThere is a bit of a learning curve in order to master the workflows of some areas such as 3rd part software patching.
Reviewer Source 
Source: Capterra
January 30, 2019
William B.
Assistant Technology Coordinator
Education Management, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
2/5
Features
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 16, 2019

“System Center - WDS on Overdrive?”

OverallI would recommend System Center to any business or district with a large amount of Windows workstations. It works great for our staff who need to be able to install any application on their machine that they need.
ProsSystem Center is an excellent piece of software provided by Microsoft that runs as a virtual server in our rack. It has been extremely helpful in streamlining our process in which we push out applications. In addition, System Center also allows us to publish our own "app store" that allows our faculty to download what they want on their machines without needing admin access. It also handles all WDS functionality on top of everything else.
ConsIt is very difficult to set up compared to a simple WDS server. We are still not configured fully after a couple months of tweaking with it. Perhaps we are doing something wrong, but it seems as confusing to configure as a domain controller.
Reviewer Source 
Source: Capterra
April 16, 2019
Sunil J.
Director
Financial Services, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
May 17, 2017

“System Center is a great product that covers multiple capabilities”

ProsThe software characteristics that make System Center very effective are: Powerful, Dynamic, Eloborate
ConsThe software characteristics that make System Center less effective are: Complex, High ramp up time
Source: Capterra
May 17, 2017
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Hamza E.
IT Technician
Computer & Network Security, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 27, 2018

“Control all your Microsoft servers from one console”

OverallEasy to track ad users, easy to set up server.
ProsSet up and control all the servers from one software.
ConsGrouping my Microsoft server in one environment.
Reviewer Source 
Source: Capterra
November 27, 2018
Michael T.
Network Administrator II
Telecommunications, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
5/5
Value for Money
2/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 16, 2018

“Huge product with tons of features that most users have no idea about.....”

OverallI have used System Center Configuration manager mostly for imaging and application deployment. When it is working, it is excellent. When not, it is a major headache.
ProsSystem Center has a veritable smorgasbord of tools that can be used for managing your IT infrastructure. Has support for virtual machines. SCCM (when configured correctly) is an excellent, though costly imaging solution and application deployment software.
ConsTools are extremely complex for new users, and finding what you need in the documentation, online forums, etc. can be a daunting task.
Reviewer Source 
Source: Capterra
March 16, 2018
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Denis V.
MS SQL Server DBA
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
February 15, 2018

“System Center your private cloud.”

OverallThis system spans most area of technologies required for your business. It is not very easy to set all system up, but when everything is done, you can enjoy management your whole infrastructure.
ProsWith multiple components of this system you can build your own private cloud, in which you can manage your own virtual machines, which can be based on different technologies Hyper-V or VMware,do backups to protect your data, monitor your infrastructure and automate routine tasks. And all those things can be tightly integrated with public Microsoft cloud Azure in hybrid scenario or for realization different separate purposes as backuping, site recovery, automation and LogAnalitics in the cloud.
ConsNo so easy to setup and manage, required experience and knowledge from administrator in multiple IT arias.
Reviewer Source 
Source: Capterra
February 15, 2018
Verified Reviewer
Airlines/Aviation, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 22, 2019

“Great System Management Software”

OverallWe manage Windows updates, application installations, and image deployments centrally. At the same time we can see the application inventory through the system center.
ProsVery good for Windows updates and application installations. It can also be installed with remote image. It has scripting support.
ConsReporting is a little weak. It could be stronger reporting. It could have been better for the same time role distribution. Multi Os support not enough
Reviewer Source 
Source: Capterra
May 22, 2019
Gabe M.
IT Administrator
Information Technology and Services, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
1/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
January 11, 2018

“A powerful suite of software for managing you systems infrastructure, given proper resources.”

OverallWe use SCCM for automated patch management and deployment, server/workstation package deployment and inventory management. We use SCOM for monitoring of Active Directory, Exchange, SQL, and SCCM.
ProsGiven proper support from MS premium channels, and humans dedicated to supporting the software, you can automate/manage endpoints and servers very effectively with System Center Configuration Manager. Monitoring can be very in-depth with Operations Manager, with a central application to monitor your enterprise environment and custom alerts that pertain to each system or service. This is a very powerful set of software, and with the proper resources allocated to it, can be scaled across even large enterprises.
ConsEach software package with the System Center umbrella of software should not be underestimated. Each one required a full commitment to understand, deploy and utilize effectively. I would not recommend these solutions to small IT shops that cannot commit the appropriate human resource and support, as it will be draining to get the value out of them. Reasons for this discouragement: These software packages are nothing like Microsoft Active Directory, Exchange, nor MS SQL. The flow and design of System Center packages are very different, and the concepts driving their design and use can be very challenging to understand and remember for beginners. I recommend committed staff assigned to these applications for support.
Reviewer Source 
Source: Capterra
January 11, 2018
Verified Reviewer
Banking, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 8, 2019

“my review for System Center ”

Proscan deploy any batch or application or a package on all machines in my domain without the need of being in front of this machine.
Consreporting results is not reliable and not accurate.
Reviewer Source 
Source: Capterra
March 8, 2019
Avatar Image
Nicolai S.
User Support on behalf of Xylos
Food Production, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 4, 2019

“Happy about SCOM and SCCM of system center”

OverallI have used System Center for as well as monitoring as deploying software to clients for the company I currently work for. In the future I will also use this to deploy operating systems and provide updates using system center.
ProsGives the the very useful possibility to monitor systems, to deploy laptops with an operating systems and their applications. Also nice to provide updates to the clients.
ConsIt's a pretty high cost and it's not the most straightforward. It's quite complex and requires a specific point of technical expertise.
Reviewer Source 
Source: Capterra
February 4, 2019
James B.
Systems Engineer
Information Technology and Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
3/5
Features
5/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
January 21, 2019

“Challenging to get set up”

OverallI was using System Center to configure some automated configurations for a K12 school system, including machine imaging and configuration. I spent many hours going through the setup process using some popular forum posts regarding the setup, unfortunately, I ended up giving up on the setup.
ProsI certainly was drawn to System Center for the functionality it could provide, and the feature set it included.
ConsThe one drawback I experienced with System Center was the difficulty I had in getting it set up. Unfortunately some of the online forum guides were either not for the version I had, or the end goal was different from my goals. I was never able to get System Center set up the way I wanted and ended up giving up on it.
Reviewer Source 
Source: Capterra
January 21, 2019
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Mark F.
Director of Customer Care - Office of Information Technology
Higher Education, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
November 27, 2017

“Massive product that does much more than most people know”

OverallWe are able to automate and keep track of so many processes. It really helps lower the number of employees we need.
ProsWe use this tool for managing our desktop computing environment as well as our ITSM ticket tracking. It is all there and is powerful.
ConsThe interface is circa 1999. It really needs to be moved to a web interface and streamlined. It is slow and clunky and as a result the team often feels lost. Unfortunately this leads them to be gun shy - with good right. We want them to have the confidence in making a change before committing something potentially to the entire environment.
Reviewer Source 
Source: Capterra
November 27, 2017
Verified Reviewer
Consumer Goods, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 18, 2018

“SCCM Great Way to Image A Computer”

ProsI really like the ability to image a computer remotely. I also like the ability to see who was the last person to log into a computer, it really helps with tracking down a rogue computer.
ConsThe learning curve with SCCM is pretty high and can take a while to learn how to use it.
Reviewer Source 
Source: Capterra
December 18, 2018
Verified Reviewer
Retail, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 18, 2018

“Inventory, softwares, distributions and updates, all in one place ”

ProsMaking my own software packages and distributing them has been made so easy. I can do my own inventories by departments, by computers, or what ever I need to pull out.
ConsConfusing sometimes, little complicated most of to time. You really need to study quite a lot to get the most out of it.
Reviewer Source 
Source: Capterra
August 18, 2018