Average Ratings

36 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/one-time
  • Deployment
    Installed - Windows
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Microsoft
  • www.microsoft.com
  • Founded 1975
  • United States

About System Center

Integrated management platform that helps you efficiently manage your data centers, client devices, and hybrid cloud IT environments.


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System Center Features


System Center Reviews Recently Reviewed!


Capterra-loader

System Center by Microsoft Review

Jun 19, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the reasons why I tend use Microsoft's System Center Configuration Manage (SCCM) at ProfitSword is the ability to track network inventory, application installation and deploying updates and security patches across all of our Organization. what i like about SCCM is that it gives me the ability to take over our Microsoft SQL servers to implement security patches, and updates to our QA environment servers so we can quickly apply updates to our BI software and deploy the updates to production. Next best feature of system center is the ability to integrate with other Microsoft products to give us a fast and flexible updates to our servers at all times.

Cons: One of the downside of SCCM is the average cost to run and maintain SCCM, which is usually not sold as bundle within Microsoft product, but it is a larger separate suite from Microsoft and it is primarily expensive since it is not a Enterprise product.

I hope Microsoft to create an enterprise version of SCCM .

Overall: This product is great for companies and organizations that want to quick apply the fix, patches, and updates throughout thier server environment so they can maintain thier web traffic effectively and other business related issue they may want to revolve or enhance.

Ability to provide end user support well.

Jun 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: You can remotely manage software on many windows devices. I've used this to deploy updates very easily.

Cons: There is a bit of a learning curve to it and having to sift through large log files isnt fun but its the nature of the beast.

Capterra-loader

It is a fantastic and incredible tool for the administration of computers and servers

Jun 13, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: - It can be unified with Active Directory and DHCP to locate any computer that is connected to the network.
- You can deploy Windows desktop and Windows server updates automatically or manually.
- You can implement any application or shortcut.
- Most impressive is the ease with which you can implement operating systems through the network.
- When you deploy an application, update or operating system, you can easily see the progress of the implementation.
- Has a wide range of created reports.
- Can generate Querys according to the need of the company.
- SCCM has its own remote connection system that provides great help at the time of remote technical support.
- You can set up an "SCCM server" or a "distribution point" in each location you need to avoid bandwidth consumption.
- It has a great security to establish the differences between the roles of the different areas of the company that require the use of the tool.
- You can use the LOG as they are very useful.

Cons: - Microsoft System Center is a very expensive tool
- It requires many pre requisites for the installation of the SCCM in a server.
- The set-up requires many hours of work so that SCCM is 100% configured
- The creation of additional reports is very complicated.
- Generating Querys in SCCM does not have much documentation and is really difficult.
- You really need to do a course to be able to use the tool.
- Many errors of the tool are basic and do not show details.
- It is complicated to verify the installation of Windows updates.

Must-have for Windows Administration

Jun 11, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love the amount of features and control you have with System Center. Has functionality to fully manage a full windows enterprise

Cons: Takes a long time to set up. Can be difficult to troubleshoot. Can be expensive and pricing can be confusing.

Overall: Awesome Windows Managability

System Center Virtual Machine Manager is Amazing

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have personally used the System Center Essentials/System Center Virtual Machine Manager to manage our Hyper-V cluster, its a great tool, and in many ways superior to VMWare.

Cons: It is not as advanced as VMWare, although every update it gets a little better. It is however a great tool for a great cost.

Asset management, CRM, incident management, deployment all in one. But, man, if it isn't annoying.

May 04, 2018
1/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Asset management, CRM, incident management, application deployment and those are just the features we use. Excellent, detailed reporting of incidents, users, assets, etc. Integration with everything Microsoft. The desktop apps are actually pretty decent, if you have used other Microsoft apps and are already used to how they are laid out. It really is better than some CRM tools and asset management tools.

Cons: Slow. Maybe it is just us and our on-prem setup (another con, these days) but boy is it slow. We were even told by Microsoft that it just is slow. That's it. Other MDM, asset management, CRM tools come with manufacturer setup teams to help you get started, we just threw ours together from scratch and a few classes. Everything is a learning experience and almost nothing is intuitive. Writing C# and XML are a must. SCCM/SCSM is not user friendly and takes 1, 2, or 3 full-time employees to run, let alone get setup.

Overall: I have never used a better CRM tool, but that isn't saying much. Asset management is good. Application/OS deployment is good but difficult.

Can't imagine running a Windows environment without it.

Apr 25, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use SCCM for everything. Imaging, software deployment, patch management, Windows 10 servicing, antivirus, hardware/software inventory. Log files make it easy to fix errors when they do occur.

Ability to build flexible images and inject drivers and software during the imaging process (task sequence).

Cons: It takes a long time to get familiar with the software. If you're going to have multiple administrators, a lot of training may be required.

Good suite of products that together are very powerful

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Largely good integration between the various products of the suite. Good integration with Microsoft's cloud offerings through the various products within the suite

Cons: Some functionality is very complex, some areas of the product are not consistent across the suite.

Overall: Centralisation, visiblity and automation in our environment.

I couldn't do my job without this!

Apr 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: System Center gives me the ability to remotely manage software, compliance policies, and operating systems on all of our windows devices. I spend 60% of my day in System Center managing the 5000 windows devices in our organization. I primarily use it to deploy windows updates, and operating systems.

Cons: I wish the logging and error messages were more "user friendly". I'm not a huge fan of "log files" so using this software and not having useful logs and helpful error messages is very frustrating.

Overall: This software allows me to provide a higher level of support for my end users because it automates and streamlines deployments and configuration of devices.

Capterra-loader

Another Microsoft back office product

Apr 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: There is a lot this can do, we used it primarily for Configuration manager and endpoint protection. It's a good product.

Cons: Like many of Microsoft products, high learning curve and complex setup for even seemingly easy tasks.

Try managing 3000 devices without something like this.

Apr 02, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Automation and reporting for compliance. All Windows Updates are delivered and staged in a controlled and predictable fashion at scale. Machines obey the rules and report back compliance. This makes it easy to only worry about a few systems that are not well behaved.
Same can be said of delivering applications, OS feature updates, and OS images. I can't imagine dealing with this many Windows systems without a tool like this.

Cons: To deal with things at scale everything works with delays and over a period of time. This can sometimes make creating and testing changes difficult as it can take time for this to all work. All work is in the background and log analyzers are needed to understand what a client is doing if it is not working.

Overall: We can manage 400 servers and 2500 desktops with ease.

Capterra-loader

Excellent services

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent services It seems to me that their way of helping the client and fulfilling all their needs is really good.

Cons: I have no complaints about System Center, their services have been very effective and fast. Very good.

Capterra-loader

Our organization uses this for allowing quick access to needed software

Mar 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: This allows for easy setup of new computers. We have a fairly high turnover rate so we are constantly setting up new users.

Cons: It doesn't seem to be integrated into our approval process. If I need software that requires "approval" it seems to be clunky. I click the "requires approval" and days go by before it's approved.

Huge product with tons of features that most users have no idea about.....

Mar 16, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: System Center has a veritable smorgasbord of tools that can be used for managing your IT infrastructure. Has support for virtual machines. SCCM (when configured correctly) is an excellent, though costly imaging solution and application deployment software.

Cons: Tools are extremely complex for new users, and finding what you need in the documentation, online forums, etc. can be a daunting task.

Overall: I have used System Center Configuration manager mostly for imaging and application deployment. When it is working, it is excellent. When not, it is a major headache.

System Center has made our life at work much easier

Mar 16, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are able to quickly deploy system images to computers all across our network with the click of a button. It has made managing our network to get software out 100x easier than if we had to send a technician to each site.

Cons: Initial setup is a bit cumbersome and while MS provides a lot of documentation, it doesn't have good troubleshooting steps. We had to scour the internet for some decent walkthroughs on getting things setup at first, but found what we needed.

We use the system center for deploying software to our corporate computers/users.

Mar 16, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: New software and updates are pushed automatically through this system, with minimal action needed on the part of the user.

Cons: Software or system updates can become "stuck" and will not install, requiring intervention from our IS department, or running repair software.

Overall: Automated updates of software, eliminating need to use outside or unsafe links for downloading and installation.

Capterra-loader

System Center your private cloud.

Feb 15, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: With multiple components of this system you can build your own private cloud, in which you can manage your own virtual machines, which can be based on different technologies Hyper-V or VMware,do backups to protect your data, monitor your infrastructure and automate routine tasks. And all those things can be tightly integrated with public Microsoft cloud Azure in hybrid scenario or for realization different separate purposes as backuping, site recovery, automation and LogAnalitics in the cloud.

Cons: No so easy to setup and manage, required experience and knowledge from administrator in multiple IT arias.

Overall: This system spans most area of technologies required for your business.
It is not very easy to set all system up, but when everything is done, you can enjoy management your whole infrastructure.

Microsoft's complete package for Imaging, patching, app deployments, upgrades & more.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We primary utilize this for Imaging (Win7 and 10), Patch deployments, Win10 Upgrade, App packaging and deployments. We previously used CA and RES AM so I have a lot of experience with these platforms.
1) Happy with the overall performance. Once SCCM is fully setup, it more a matter of maintenance.
2) App Packaging and deployment works well. Especially if you combine with the MS Powershell add-in. It does lack a few features Id really like to see. Some of these can also be found by finding useful 3rd party add-ins.
3) Reporting can be very thorough. The canned reports cover all the basics Ive needed. If you really want to dig in you can make your own reports.
4) Patching is straightforward. Since this is a MS product to MS OS there are no compatibility issues. Plus the SCUP product also from MS is still viable for 3rd party security updates from companies like Adobe. Comes in handy to deploy the latest Flash as an update, with the rest of the monthly updates.

Cons: My main complaint is SCCM is slow. This is well known and unlikely to ever change.
For example,

MY second compliant is there are certain features and hooks that still are not in the product over its many years of life. For example you simply cannot stop or delete a job from the [deployment] list. You need to trace back to the app group, patch group, and/or collection, then find and delete the deployment.

Lastly, I do have to say Im not fond of MS Cust Service on this. We have had some big issues and the resolution was slow to get to. Example, a situation where the Win10 Upgrades feature was broken, eventually there was a general bulletin, and their own Tech Support failed to notify us of this before that. Took 6 weeks to resolve.

Overall: I feel that being a Microsoft product it is easier to integrate and maintain.
It is a complete package for maintaining OS, patching, security, apps, and images. Server and Workstations.
We have had few issues since setup. and I would recommend this even with a few drawbacks.

A powerful suite of software for managing you systems infrastructure, given proper resources.

Jan 11, 2018
3/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Given proper support from MS premium channels, and humans dedicated to supporting the software, you can automate/manage endpoints and servers very effectively with System Center Configuration Manager. Monitoring can be very in-depth with Operations Manager, with a central application to monitor your enterprise environment and custom alerts that pertain to each system or service. This is a very powerful set of software, and with the proper resources allocated to it, can be scaled across even large enterprises.

Cons: Each software package with the System Center umbrella of software should not be underestimated. Each one required a full commitment to understand, deploy and utilize effectively. I would not recommend these solutions to small IT shops that cannot commit the appropriate human resource and support, as it will be draining to get the value out of them.

Reasons for this discouragement: These software packages are nothing like Microsoft Active Directory, Exchange, nor MS SQL. The flow and design of System Center packages are very different, and the concepts driving their design and use can be very challenging to understand and remember for beginners. I recommend committed staff assigned to these applications for support.

Overall: We use SCCM for automated patch management and deployment, server/workstation package deployment and inventory management.

We use SCOM for monitoring of Active Directory, Exchange, SQL, and SCCM.

System Center is one of the most complex suite in which I've had worked and I continue working in it

Jan 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very complex and provide a solution for almost everything you need, so regardless your needs System Center can help you to reach your goals.

Cons: The cost is one of the most common obstacles at the moment you request a software that belongs to System Center.

Overall: One of the most complex and powerful suite that I've used in my job.

Cool set of tools to manage both Cloud and On-Prem infrastructure

Dec 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: System Center allows you to manage your IT infrastructure based both on-premise and in Azure. You can manage virtual machines (both VMWare and Hyper-V), public and private clouds, control configuration, update and monitor your environment.

Cons: Some tools, like SCCM, can be a bit complex when you start working with these. Documentation is huge and it can be hard to find required information for non-experienced users

Overall: It brought order to our IT infrastructure

Capterra-loader

Massive product that does much more than most people know

Nov 27, 2017
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: We use this tool for managing our desktop computing environment as well as our ITSM ticket tracking. It is all there and is powerful.

Cons: The interface is circa 1999. It really needs to be moved to a web interface and streamlined. It is slow and clunky and as a result the team often feels lost. Unfortunately this leads them to be gun shy - with good right. We want them to have the confidence in making a change before committing something potentially to the entire environment.

Overall: We are able to automate and keep track of so many processes. It really helps lower the number of employees we need.

System Center simplifies the process of deploying and administering computers and mobile devices

Nov 16, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use System Center primarily for two tasks. The first is deploying new laptops. We use a captured image and automatically deploy a clean Windows 10 install, a driver package from Dell for that specific model of machine (detected by the task sequence), Windows Updates, and applications.

Our second major task is deploying Windows and software updates to all of our laptops and servers. This is by far the biggest time-saving feature. We went this route for end users as opposed to just using WSUS because it allows you to very flexibly configure the times/days that updates will be installed for end users. So we have ours configured to never force users to restart during the day to avoid interrupting our users at critical times. And for our servers, we just run a series of OS-specific deployment rules, and we're done. Everything else is handled automatically from there after the initial setup of groups.

Cons: It can be a lot of work to execute simple tasks. For instance, if you just wanted to run a single command on all your computers, you would need to create a package (which requires quite a bit of configuration), create a deployment group, and deploy that package. It would be nice if Microsoft provided simple solutions for more lightweight tasks.

Overall: The amount of time this software saves us with deploying laptops, software, and Windows Updates alone justifies the cost (which is fairly minimal, actually). We deploy VPN, company signatures, specific software, etc. to our end users to make their lives and our lives easier. I use this software on a daily basis in some way or another, and I strongly recommend it.

Capterra-loader

It's a great product and using it's full potential no doubt it´s a great Investment.

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a great product and using it's full potential no doubt it´s a great Investment. I love the software delivery. Operative System deployment and software inventory. Super powerful and it worth the investment.

Cons: One thing I specially don't like and I believe that is the reason why most of the companies buy this, it's how the software inventory is handled. When you scan a computer and set the scan to be repeated every day, obviously you need an exact number of equipment at any time. But when you change the name of a computer, you see two instead of one. There should be a better way to recycle computers without missing information.

Overall: Peace of mind. Fantastic features and it's on the top of it's category.

Awesome core functionality but needs more improvements to features and aesthetics.

Sep 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Microsoft System Center has become a key resource for our organization's IT Department. It is the primary tool we use to make software available to end-users, it is the only way we doing imaging for all of our organization's computers, and it does have a lot of features that we have yet to take advantage of.

Cons: The only real cons we have with this software is primarily aesthetic changes are extremely limited on how we can customize the software center and application catalog that the end-users see. I would almost go as far as to say there is hardly anything you can change about the way it looks to the end-users. Overall, everything that is a business necessity is already integrated into this software, but it would be nice if we could change the look and make it appear a little more user friendly.

Overall: This software saves us an enormous amount of time and resources.

We have used SCCM for 6 years to image computers and track requests for service.

Aug 31, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It can be integrated with other tools and resources used by our help desk people. It tracks the time spent on a given project, and the recording allows up to do a yearly review of where our time was spent, and identify big fixes that will make us more efficient.

Cons: The base coding is old and clunky. It was compiled at the end of the last century. The shell around it is current, but limited do to this.

Overall: Imaging computers, service request tracking, tier zero through three tech support, and accountability for time spent in effort.

Powerful Software

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great for protecting your network, and a really great tool for sniffing around your network. You can see programs installed, updates applied, and even connect/remote control for a user in need. The suite is pretty easy to use and has never failed me so far with all the PC's I have to maintain. It saves you time, money and can prevent serious issues arising in a network. Once a virus gets in, game over!

Cons: I find the program is a big of a resource drain, however you can fix this by changing the priority to a lower setting to use less CPU power. Only other issue I have ever had was having issues with Internet Explorer, seems this program and IE likes to fight from time to time. Otherwise, no real issues. I do find it used a lot of hard drive space, but that isn't a big deal these days.

Overall: peace of mind

Easy to use management software

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Microsoft System Center make it easy to manage the ten thousand plus computer in our organization. Reports such as the Software inventory help keep our licensing in check.

Cons: Microsoft System Center is very complex. I recommend getting any/all training available to fully utilize all the features. We are still finding new ways to use SCCM.

Overall: Easy computer management

Great Suite Of Products - Large Initial Learning Curve

Jun 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Since I'm reviewing "Microsoft System Center" as a whole, and not one individual product, I will say that all of the products offer an amazing amount of tasks that can be accomplished! Microsoft System Center Operations Manager (SCOM) allows for all types of alerts to be setup on both Servers and Network equipment, alerts such as "low disk space" on a server can be a real life saver, as well as a time saver. Microsoft System Center Configuration Manager (SCCM) makes imaging computers, pushing out software, managing windows updates, etc. a breeze. The product is very robust and offers a ton of different options. All of the products in the entire suite are laid out very similarly, so if you learn the layout / capabilities of one, you'll start to understand the others.

Cons: The biggest complaint I can make about the entire suite is that the learning curve is quite steep. I've been a Systems Administrator for a few years, and it has taken approximately 2 years to really get to a comfortable level with the products. There is tons of documentation out there, and odds are, if there is something you are trying to do, someone else has done it, and written a guide for it, the problem is that sometimes Microsoft's preferred approach isn't always the most easy, or doesn't always make the most sense.

System Center is a great product that covers multiple capabilities

May 17, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software characteristics that make System Center very effective are: Powerful, Dynamic, Eloborate

Cons: The software characteristics that make System Center less effective are: Complex, High ramp up time

The best IT admin system

Mar 25, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It gives you a full spectrum overview of what your environment looks like. Automation and the usage of ITIL principles just bring it home for me. This software is like fine matured whiskey, it takes someone who knows what good is to appreciate the tools.

Cons: It is extremely difficult to get all the setting perfect for your environment. It can take up to a year before you finally see the return on your investment.

Overall: As a managed service provider we do our due diligence in finding the best systems that make managing systems easier and more efficient. Microsoft is by far one of the leading producers of such with its System Center suite. You can essentially go from handling over 100 issues a day to sitting back and drinking coffee all day. However it must be said this system is not so easy to set up. Installation can take a couple of days but getting the right configurations and finding that sweet spot is the difficult part and could take months. Setting up your own private cloud has also been made as simple as clicking one button. From my personal view, if you run an enterprise system there is no better route for you to go except Microsoft System Center. But I do advise you find a training center and a certified Microsoft trainer before you implement.

One of the best MS product we own

Feb 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We've been using SC since it was SMS 2.0 and each time it gets updated we just get more and more features. We mostly use SCCM and SCOM as part of SC and these enable us to manage and monitor our entire desktop and server environment. We couldn't get by without them.

System Center Tools 2012 R2; Configuration Manager,Orchestrator,Operations Manager,Service Manager

Feb 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Configuration Manager, Orchestrator, Operations Manager, and Service Manager. I administer, develop in, and technically use each of these products. As a whole, as long as their is an understanding of Data Center Management, these tools are smart to implement as well as ease of crossing lines with these tools as far as going from creating deployments in Configuration Manager, creating a runbook in Orchestrator or setting up new Event ID's for custom monitoring in Operations Manager, and even creating Self-Service Service-Requests to accommodate all of this in an automated fashion has been made much easier and efficient. Thank you Microsoft System Center team for your continued efforts in making our jobs as Tools administrators easier and more efficient.

Microsoft System Center Service Manager

Jan 05, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is full featured and tracks all of the ticket types we want to

Cons: Complex, not well documented

Overall: Little know Microsoft ships an enterprise class ITSM Help Desk tool with its System Center suite. It is built around the ITIL frame work and covers incident, problem, change, release, knowledge, asset and service management. It is really well thought out, if you think like Microsoft. It is not the easiest tool to navigate nor to customize. If you invest yourself it is capable of a serious amount of automation. I have a love hate relationship with it. Once you get it working it is really good, but it doesn't have the fullest amount of documentation and requires you to do a lot of self learning. For us it is worth the price. It is included in an enterprise agreement.

Recommendations to other buyers: If you are a Microsoft shop it bundles very well with the rest of their ecosphere

Great tool for deploying and managing your computers

Dec 06, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If you are going to manage and deploy computers then SCCM is the way to go. Automated software deployment, easy management and integration with many products makes this the easy choice.

Microsoft System Center Review

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: System Center 2012 R2 should be part of every organization period! It's the best feature would be the ability to push software through packages to multiple computers at once. What I like best about this release is the added PowerShell support.

Cons: There is absolutely nothing to dislike about this product.

Overall: Being part of a company that has multiple locations all across the world, System center is a must have tool for managing thousands of computers. It allows you to save time and be very efficient.

Recommendations to other buyers: If you don't own this product, go buy it now.