# System Center Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is System Center the right IT Management solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/70929/System-Center/reviews

---

System Center

4.4 (92)

[View alternatives](https://www.capterra.com/p/70929/System-Center/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 15th, 2026

# Reviews of System Center

Ease of use

3.6

Customer Service

4.0

## Pros and Cons in Reviews

TA

Turan A

IT AdminAutomotive, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It is an indispensable structure to gather all workloads that take time and process in a single point and to intervene in their management instantly. While providing you with ease of user interface, security is kept at the highest level.“

December 20, 2022

Mo F

DevSecOps EngineerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“There are no popular modules to pick from the Powershell gallery so you have to install it from their ISO and it is very challenging to move the module to another machine for remote management.“

November 9, 2022

UA

Umair A

Project ManagerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 6-12 months.

“It is a great management and monitoring tool that provides an opportunity to optimize IT assets.“

April 6, 2024

LN

Louwrens N

Senior IT EngineerFinancial Services, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“You can find all the tools you need to set up a decent service offering here.“

February 24, 2023

Muhammad Adil M

Technical AnalystInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Top of the cherry is remote control and management. If you are able to learn UI then it is very easy to manage all products.“

July 3, 2021

## Showing most helpful reviews

Showing 1-25 of 92 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Muhammad Adil M.  
Technical Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "System Center by Microsoft"

July 3, 2021

5.0

For big companies and organizations this is one of the best for deploying and managing. Incident management and deploying systems over the network is very easy to monitor. Must have for any enterprise organization which have hundreds of services to manage. Deployment of systems and laptops is very easy handled through it.

Pros

One of the best network management system which help my organization to grow and manage the network problem. There are lots of built-in reports to monitor. Great security features and easy to define roles. Top of the cherry is remote control and management. If you are able to learn UI then it is very easy to manage all products.

Cons

There are some glitches while remote support. It is not a cheap one, products are expensive as compare to competitors. Bit slow as well in performance.

Review Source

LB

Leonardo B.  
Information Security Manager  
Design  
Used the software for: 2+ years

### "System Center allows for end-to-end device management and provides a wealth of actionable data."

April 10, 2021

4.0

System Center offers any business, regardless of its size and complexity a platform to manage endpoints consistently. For me, where it really shines is in the consolidation of various operational processes and the wealth of underlying data you get, which can easily be turned in useful and actionable information for not only technology teams, but the business.

Pros

System Center gives us the ability to consistently deploy and manage both servers and workstations, as well as continuously monitor key indicators for executive reporting, like patch compliance, software deployment and inventory information, supporting risk and cost management decisions and empowering project teams to have a wealth of information about the environment at hand.

Cons

System Center is very much a suite of components and adoption, as well as operational running, requires expertise, however this is a small price to pay for the capability of its integration of functionality and the data/useful information it provides.

Alternatives considered

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

Reason for choosing System Center

It was simply far more capable, especially in overall integration with our environment and offering superior reporting capabilities.

Review Source

Paul P.  
On-Premise and Cloud Infrastructure Manager  
Retail  
Used the software for: 2+ years

### "System Center allows you to have a good vision of the IT equipment"

August 2, 2024

3.0

it is difficult to keep software up to date without a dedicated product person

Pros

System Center (now MECM) allows us to have machine compliance, and to keep our machines up to date

Cons

System Center (now MECM) is a complete product, training will be required in order to master the product and deployment

Alternatives considered

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)

Reason for choosing System Center

i use both (PDQ & System Center) PDQ for deployment System center for compliance

Review Source

VR

Verified Reviewer  
Delivery and Support Engineer  
Automotive  
Used the software for: 2+ years

### "This is one of the best software and OS deployment systems out there"

October 27, 2019

5.0

Literally couldn't do my job without this application.

Pros

I love how easy this product is to use. It is very intuitive and doesn't require any unnecessary steps to create a beautiful working operating system image.

Cons

I wish there were more new features being added with the new versions. There is a very active and very large UserVoice out there for this app and it seems like their team only works on 1 or 2 at a time and there are HUNDREDS of requests out there for changes/adds/etc/

Switched from

[Symantec Ghost Solution Suite](https://www.capterra.com/p/156416/Symantec-Ghost-Solution-Suite/)

More features and a better developed product.

Review Source

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "An okay system that keeps my computer organized"

November 25, 2024

4.0

Pros

I like the visual icons, it makes it easy to find what I am looking for

Cons

I don't like the default settings. For example, the apps they choose to pin to start are ones I don't typically use. It would be nice if they could default by most used, rather than making me change the settings

Review Source

YagneshKumar P.  
Software Engineer  
Hospitality  
Used the software for: 6-12 months

### "System Center by Microsoft Review"

June 19, 2018

5.0

This product is great for companies and organizations that want to quick apply the fix, patches, and updates throughout thier server environment so they can maintain thier web traffic effectively and other business related issue they may want to revolve or enhance.

Pros

One of the reasons why I tend use Microsoft's System Center Configuration Manage (SCCM) at ProfitSword is the ability to track network inventory, application installation and deploying updates and security patches across all of our Organization. what i like about SCCM is that it gives me the ability to take over our Microsoft SQL servers to implement security patches, and updates to our QA environment servers so we can quickly apply updates to our BI software and deploy the updates to production. Next best feature of system center is the ability to integrate with other Microsoft products to give us a fast and flexible updates to our servers at all times.

Cons

One of the downside of SCCM is the average cost to run and maintain SCCM, which is usually not sold as bundle within Microsoft product, but it is a larger separate suite from Microsoft and it is primarily expensive since it is not a Enterprise product. I hope Microsoft to create an enterprise version of SCCM .

Review Source

Gerson M.  
IT Consultant  
  
Used the software for: 2+ years

### "It's a great product and using it's full potential no doubt it´s a great Investment. "

November 9, 2017

5.0

Peace of mind. Fantastic features and it's on the top of it's category.

Pros

It's a great product and using it's full potential no doubt it´s a great Investment. I love the software delivery. Operative System deployment and software inventory. Super powerful and it worth the investment.

Cons

One thing I specially don't like and I believe that is the reason why most of the companies buy this, it's how the software inventory is handled. When you scan a computer and set the scan to be repeated every day, obviously you need an exact number of equipment at any time. But when you change the name of a computer, you see two instead of one. There should be a better way to recycle computers without missing information.

Review Source

Mark F.  
Director of Customer Care - Office of Information Technology  
Higher Education  
Used the software for: 2+ years

### "Massive product that does much more than most people know"

November 27, 2017

3.0

We are able to automate and keep track of so many processes. It really helps lower the number of employees we need.

Pros

We use this tool for managing our desktop computing environment as well as our ITSM ticket tracking. It is all there and is powerful.

Cons

The interface is circa 1999. It really needs to be moved to a web interface and streamlined. It is slow and clunky and as a result the team often feels lost. Unfortunately this leads them to be gun shy - with good right. We want them to have the confidence in making a change before committing something potentially to the entire environment.

Review Source

Joshua D.  
Application Support Engineer II  
Construction  
Used the software for: 2+ years

### "A one stop solution to enterprise device management"

October 3, 2018

5.0

Pros

The features of System Center are comprehensive. Remote support, remote management, asset tracking, software deployment, compliance monitoring and alerts, security enforcement, comprehensive reporting. The list goes on.. if you in anyway support an enterprise environment with thousands of deployed devices, System Center is the primary tool you should be using.

Cons

There's been a host of bugs that caused some issues with remote support among other things. However, Microsoft is very good about correcting and patching issues quickly once they're aware of them.

Review Source

Mo F.  
DevSecOps Engineer  
Computer Software  
Used the software for: 2+ years

### "System Center Virtual Machine Manager"

November 9, 2022

3.0

Pros

The integration between windows and a hyper-v infrastructure that can scale the compute, storage and networking by using Microsoft technologies and not third party which reduces the overall licensing costs from other vendors like VMWare or Nutanix.

Cons

The powershell module to automate builds and management lacks features and needs fixes and better error checking. There are no popular modules to pick from the Powershell gallery so you have to install it from their ISO and it is very challenging to move the module to another machine for remote management.

Alternatives considered

[vSphere](https://www.capterra.com/p/93512/VMware-Horizon/)

Review Source

LN

Louwrens N.  
Senior IT Engineer  
Financial Services  
Used the software for: 2+ years

### "System Center gives you all the tools you need to manage your enviroment."

February 24, 2023

5.0

The System Center Suite enables you to manage your environment from servers, backups, private cloud, endpoints, and even helps you manage it from a ticket/service management point of view.You can find all the tools you need to set up a decent service offering here. The overall functionality of the tools are really good and there is a reason this is a Industry standard go to application suite.

Pros

The System Center Suite contains all the tools and software you need to run an IT department. You can either deploy only the products you need or deploy everything and link them all to work for you.

Cons

Some of the suite products does take some time to get deployed and tweaked for your environment.

Review Source

TA

Turan A.  
IT Admin  
Automotive  
Used the software for: 2+ years

### "System management? Much easier with MS System Center"

December 20, 2022

5.0

It is an indispensable structure to gather all workloads that take time and process in a single point and to intervene in their management instantly. While providing you with ease of user interface, security is kept at the highest level. A system that is as solid as a firewall but sees the finer points as much as the surgeon. The integrated world of the whole structure.

Pros

It is much easier and simpler to gather and manage the entire structure under one roof. In particular, the merging and bringing together of different locations and the management of the organization of all these processes on a single screen with almost zero resource usage. It is very easy to monitor and manage all processes instantly and within seconds. Moreover, different platforms do not prevent you from using this structure.

Cons

Installation processes take some time. This should not be perceived as a minus. If you have a mixed structure and organization, it is a necessary condition. Physical resource consumption is also a bit high.

Review Source

Jon T.  
Delivery and Support Engineer  
Automotive  
Used the software for: 2+ years

### "I couldn't do my job without this tool"

August 23, 2018

5.0

We are able to deploy software to 44,000 machines across the globe in an automated fashion.

Pros

SCCM has the ability to do infinitely more than I use it for. This software can deploy software, updates, system configurations. It has the ability to be expanded using extensions/add ins made by third parties as well as Microsoft which only make the software more powerful.

Cons

The direct support from Microsoft is almost zero. But, there is a huge number of people in the online community that provide support and are good resources.

Review Source

VR

Verified Reviewer  
Systems Administrator  
Machinery  
Used the software for: 2+ years

### "Must have for Microsoft shops"

January 8, 2021

5.0

I love the software and it allows me to better manage my time with product and service implmentations.

Pros

The software suite is all encompassing. From managing hypervisors down to client PC's. The scalability of the software to make managing 1000 computers feel like 100.

Cons

The software isn't cheap. The licensing is pretty complicated too. There can be a sheep learning curve for some of the products.

Review Source

Pablo M.  
System Admin  
Telecommunications  
Used the software for: 2+ years

### "System Center is one of the most complex suite in which I've had worked and I continue working in it"

January 9, 2018

4.0

One of the most complex and powerful suite that I've used in my job.

Pros

It's very complex and provide a solution for almost everything you need, so regardless your needs System Center can help you to reach your goals.

Cons

The cost is one of the most common obstacles at the moment you request a software that belongs to System Center.

Review Source

VR

Verified Reviewer  
Microsoft SQL Server DBA  
  
Used the software for: 1-2 years

### "Cool set of tools to manage both Cloud and On-Prem infrastructure"

December 4, 2017

5.0

It brought order to our IT infrastructure

Pros

System Center allows you to manage your IT infrastructure based both on-premise and in Azure. You can manage virtual machines (both VMWare and Hyper-V), public and private clouds, control configuration, update and monitor your environment.

Cons

Some tools, like SCCM, can be a bit complex when you start working with these. Documentation is huge and it can be hard to find required information for non-experienced users

Review Source

VR

Verified Reviewer  
Experienced IT Administrator  
Banking  
Used the software for: 2+ years

### "Extremely powerful desktop management"

January 30, 2019

5.0

Pros

Everything. The level of control it gives over desktops from OS build to patching and software deployment.

Cons

There is a bit of a learning curve in order to master the workflows of some areas such as 3rd part software patching.

Review Source

SJ

Scott J.  
Senior Systema Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Windows system Management to rule them all"

November 19, 2018

4.0

We have brought the management of our windows servers and soon desktops under the reins of this system and it has simplified management of them especially in the patching arena. Was well worth the effort to learn how to use it and to get it up and running in the long run.

Pros

This is a total solutions for managing your windows systems in an organization. It has a lot of bells and whistles and there are no less than 5 ways to do anything you want to do in this application. It is extreamly flexible and can be used for everything from deployment to end user software management and post deployment software install to patch management. Lots of reports are available to keep track of your windows systems and their place in the life cycle as well.

Cons

This can be a bear to get setup. It is a very complex piece of software. Once you get the hang of it it isn't too bad to use, but there is a steep learning curve in the beginning. I would recommend taking a training course on this piece of software as opposed to trying to learn it from google searches.

Review Source

VR

Verified Reviewer  
Support Engineer  
Banking  
Used the software for: 1-2 years

### "my review for System Center "

March 8, 2019

5.0

Pros

can deploy any batch or application or a package on all machines in my domain without the need of being in front of this machine.

Cons

reporting results is not reliable and not accurate.

Review Source

VR

Verified Reviewer  
Co Worker  
Retail  
Used the software for: 2+ years

### "Inventory, softwares, distributions and updates, all in one place "

August 18, 2018

4.0

Pros

Making my own software packages and distributing them has been made so easy. I can do my own inventories by departments, by computers, or what ever I need to pull out.

Cons

Confusing sometimes, little complicated most of to time. You really need to study quite a lot to get the most out of it.

Review Source

RV

Robert V.  
Site Manager, ASU SkySong RTS Help Desk  
Education Management  
Used the software for: 2+ years

### "We have used SCCM for 6 years to image computers and track requests for service."

August 31, 2017

3.0

Imaging computers, service request tracking, tier zero through three tech support, and accountability for time spent in effort.

Pros

It can be integrated with other tools and resources used by our help desk people. It tracks the time spent on a given project, and the recording allows up to do a yearly review of where our time was spent, and identify big fixes that will make us more efficient.

Cons

The base coding is old and clunky. It was compiled at the end of the last century. The shell around it is current, but limited do to this.

Review Source

MH

Michael H.  
Senior Support Technician  
  
Used the software for: 2+ years

### "System Center has made our life at work much easier"

March 16, 2018

5.0

Pros

We are able to quickly deploy system images to computers all across our network with the click of a button. It has made managing our network to get software out 100x easier than if we had to send a technician to each site.

Cons

Initial setup is a bit cumbersome and while MS provides a lot of documentation, it doesn't have good troubleshooting steps. We had to scour the internet for some decent walkthroughs on getting things setup at first, but found what we needed.

Review Source

CS

Charles S.  
Systems Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Microsoft System Center Review"

December 6, 2016

5.0

Being part of a company that has multiple locations all across the world, System center is a must have tool for managing thousands of computers. It allows you to save time and be very efficient.

Pros

System Center 2012 R2 should be part of every organization period! It's the best feature would be the ability to push software through packages to multiple computers at once. What I like best about this release is the added PowerShell support.

Cons

There is absolutely nothing to dislike about this product.

Review Source

SM

Simbarashe M.  
Managing Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "The best IT admin system"

March 25, 2017

5.0

As a managed service provider we do our due diligence in finding the best systems that make managing systems easier and more efficient. Microsoft is by far one of the leading producers of such with its System Center suite. You can essentially go from handling over 100 issues a day to sitting back and drinking coffee all day. However it must be said this system is not so easy to set up. Installation can take a couple of days but getting the right configurations and finding that sweet spot is the difficult part and could take months. Setting up your own private cloud has also been made as simple as clicking one button. From my personal view, if you run an enterprise system there is no better route for you to go except Microsoft System Center. But I do advise you find a training center and a certified Microsoft trainer before you implement.

Pros

It gives you a full spectrum overview of what your environment looks like. Automation and the usage of ITIL principles just bring it home for me. This software is like fine matured whiskey, it takes someone who knows what good is to appreciate the tools.

Cons

It is extremely difficult to get all the setting perfect for your environment. It can take up to a year before you finally see the return on your investment.

Review Source

CH

Cathy H.  
Lead Technician  
Education Management  
Used the software for: 2+ years

### "Easy to use management software"

August 8, 2017

5.0

Easy computer management

Pros

Microsoft System Center make it easy to manage the ten thousand plus computer in our organization. Reports such as the Software inventory help keep our licensing in check.

Cons

Microsoft System Center is very complex. I recommend getting any/all training available to fully utilize all the features. We are still finding new ways to use SCCM.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.