--- title: "PayJunction Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is PayJunction the right Payment Processing solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/70932/Paperless-Payment/reviews/" page_type: "reviews" language: "en" --- PayJunction 4.8 (112) [View alternatives](https://www.capterra.com/p/70932/Paperless-Payment/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of PayJunction Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews SB Sue B Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: 1-2 years. “Pay Junction's integration with ezyVet makes taking payments easy!“ March 11, 2025 yr yesenia r Assistant ManagerVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “There's not very much i can see that i dislike about payjunction in my own personal opinion“ February 20, 2024 ZL Zoe L Veterinary Assistant and Office ManagerVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months. “Easy to use card processors, amazing locally based customer service.“ September 25, 2024 Philip Quintas V OwnerMedia Production, Self-employedUsed the software for: More than 2 years. “The cost when business was slow. “ March 10, 2022 JA Jin A VeterinarianVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Payjunction integrates very well with the medical software that I'm using currently (it's called EzyVet).“ February 8, 2024 Philip Quintas V OwnerMedia Production, Self-employedUsed the software for: More than 2 years. “It allowed me to collect payment from my clients safely ad securely both in-person and through links I generated and emailed to them.“ March 10, 2022 ## Showing most helpful reviews Showing 1-25 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gabriel G. President Automotive Used the software for: 1-2 years ### "PayJunction a win for us!" September 25, 2018 4.0 Overall I really like the service and we will drop our other processors once we are finished with our remodel and have a single cashier. I recommend them to everyone because while it isn't perfect, the issues we have with other processors are far greater and the fact that we can call to an american, english-speaking agent in Santa Barbara and get answers on the spot is HUGE. And the entire team is fantastic. I haven't had one person at PJ to complain about. Pros PayJunction has been a super convenient and helpful solution with instantaneous access to customer profiles and capture data. Integration with WooCommerce and the ability to take the system with us to trade shows is a huge plus. Cons WooCommerce integration and ability to replace Square is not 100%, but they are working on it. A telephone-based or offline processing option could be nice here where we are at. We have sketchy internet service at times. Review Source Response from PayJunction October 15, 2018 Hi Gabriel, thank you for your review on Capterra! We, unfortunately, are no longer supporting our WooCommerce integration. When it comes offline transactions, however, there is an option! We offer phone charge for merchants that are in areas that do not have great internet service. You just need to enable it on your user account. You can read more here: https://support.payjunction.com/hc/en-us/articles/210469378-How-do-I-activate-my-Phone-Charge-account-" ZL Zoe L. Veterinary Assistant and Office Manager Veterinary Used the software for: Less than 6 months ### "Excellent payment processing platform" September 25, 2024 5.0 Pros Easy to use card processors, amazing locally based customer service. Cons Not every transaction need can be done from the integrated widget and you need to login to the website for recurring payments, refunds, etc. Alternatives considered [Gravity Software](https://www.capterra.com/p/154433/Gravity-Software/) Reason for choosing PayJunction Low interest rate, excellent customer service, compatibility with medical software. Switched from [Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/) WorldPay had poor customer service and was constantly having outages and bugs. PayJunction was also cheaper. Review Source DB Deborah B. Financial Coordinator Used the software for: Less than 6 months ### "Have been satisfied with service." February 13, 2018 3.0 Pros The smart terminal where they can sign electronically. The daily batch reports. When I have had to contact Pay Junction, the customer support very helpful. Cons Having to enter billing contact information. The daily limit per transaction set originally by Pay Junction didn't allow us to process some of our transaction until we notified Pay Junction and got approved. Review Source Response from PayJunction August 28, 2018 Hi Deborah, We're glad you had your limits increased to accommodate your transactions. Please continue to utilize our support team should the need arise. Additionally, information entered when processing a transaction can be updated. For information on how to do this, read our support article: https://support.payjunction.com/hc/en-us/articles/213124777-How-Do-I-Enable-Invoice-Number-Tracking- JR Jennifer R. Owner, veterinarian Veterinary Used the software for: 6-12 months ### "Great merchant service platform for Veterinarians on the go!" July 14, 2022 5.0 The speed of payment processing and resulting receipt of funds has been very valuable to my practice.My practice doesn't utilize staff so the ability to spend more time with my clients and less time on clerical duties is important. It has streamlined my visits to help manage the client experience and keep me efficient and productive. Pros I am a Veterinarian who specializes in companion animal rehabilitation and chiropractic care. My practice has branches in 2 different states and provides services in both a traditional building location and mobile/house call options. The best features of PayJunction for me are the seamless intergration with my practice software, the flexibility accepting payments, and the ability to function at remote locations. Online payment links, a mobile terminal , and the ability to store cards securely are all important to my business. Cons Setting up locations in different states was challenging due to delays in state documentation necessary to complete the process. Despite the difficulties, the software was easy to apply once everything was in place. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing PayJunction Faster fund release and better merchant rates Switched from [Clover](https://www.capterra.com/p/226864/Clover/) More flexibility in payment options (online vs in person) and integration with Ezyvet Review Source CG CLIFTON G. Owner Sports Used the software for: 1-2 years ### "PayJunction - Provided a reliable Merchant processing that fit our business" June 15, 2021 5.0 Our experience as very good. Their prices was good in comparison to other merchant processors. Pros PayJunction had all of the features needed to support our business. On-Line, Mobile, and in-person sales. It also provided the tools to analyze processing problems and correct them. Cons I have not Cons on PayJunction. Their reports were useful to analyze who was puchasing our products. Reason for choosing PayJunction It was the option that provided a good interface and pricing. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) We switched to a new software that managed our Yoga Studio business. This provided us the option to use a lower cost Merchant Processor. Review Source yR yesenia R. Assistant Manager Veterinary Used the software for: Less than 6 months ### "Payjunction so easy!" February 20, 2024 5.0 Pros I love how easy Payjunction is to use. Now that it is integrated to Ezyvet payments are so easy to take and refund. Cons There's not very much i can see that i dislike about payjunction in my own personal opinion Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Payjunction became integrated with Ezyvet which made it much easier for the staff to use. Review Source KN Kandi N. Manager Veterinary Used the software for: Less than 6 months ### "Great Merchant Service" November 3, 2023 5.0 Pros Integration with our client software and very easy dashboard to navigate reports and refunds. Cons I can't say there is anything I don't like about it. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) To integrate with your software and process payments via text links Review Source Ozan Emrah Ç. Technical Sales Support Engineer Information Technology and Services Used the software for: 1-2 years ### "Great Payment Processing" August 2, 2022 5.0 It is amazing payment processing software with very low commissions compared to the services it provides. Pros It is very secure and easily integrates with any eCommerce software. They ask for considerably little commission for their amazing service. Cons There are not many out-of-the-box integrations and require custom integrations. Review Source Philip Quintas V. Owner Media Production Used the software for: 2+ years ### "PayJunction works well and has good rates and features, but unless you use it a lot, it's expensive" March 10, 2022 5.0 I would describe my experience with PayJunction as positive. They have especially great customer service and excellent rates for transactions. Fairly simple to use and reliable. Pros It allowed me to collect payment from my clients safely ad securely both in-person and through links I generated and emailed to them. Cons The cost when business was slow. PayJunction costs a monthly fee and when I wasn't using it much, that was a difficult expense to justify. Review Source Daniel P. Franchisee Transportation/Trucking/Railroad Used the software for: 2+ years ### "Capture payment quickly" April 30, 2019 5.0 Pros It is great for the basics with collecting payment. Other software makes it difficult to refund, edit, or cancel transactions but PayJunction has always been simple to use for those functions Cons No Cons for me, we are using PayJunction along side another software product for encrypted mobile payments- PayJunction is always preferred because it is less steps and ultimately less time to collect payment. Review Source SV Shannon V. Practice Manager Veterinary Used the software for: 2+ years ### "PayJunction" July 21, 2022 5.0 Overall, we have had a positive experience with PayJunction. Pros It is extremely easy to use and to process payments and refunds. Plus, it integrates easily with our software. Cons I wish there was a better/more affordable mobile terminal for our techs to bring into the exam rooms. Review Source NH Nathan H. Counseling Mental Health Care Used the software for: 2+ years ### "Great Support" March 24, 2021 5.0 Customer service has been great. Very easy to use the software once cards are uploaded. Pros I loved that I was able to get a competitive rate. Once the cards were in the system, it is easy to set up payments and re-occuring payments also. When I have had issues, customer service has been very helpful. Cons Switching companies means uploading all the cards again. That is a very long process that I don't believe is unique to this company. So outside of that, I really can't think of what I don't like about this software. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Cheaper rates. Review Source JW Jeanne W. Accounting Services Used the software for: 2+ years ### "My applications tend to go quite smoothly. Customer Support is wonderful!" February 15, 2018 5.0 Pros It is relatively easy to use and to correct errors if you make them. It holds the last numbers of cards you have processed previously so you don't have to type in the entire number for repeat customers. And, you can search by name as well as by number. Cons I don't like the automatic "send a signed receipt" button. I don't want all those emails coming back to me. I always click it off. This may be something our I.T. Dept could amend. Review Source Response from PayJunction August 28, 2018 Hi Jeanne, We're glad to hear that you've experienced a seamless experience using PayJunction. Feel free to ring into our support line should you want assistance with the "send a signed receipt" button. If you don't like the automatic "send a signed receipt" button, you can simply call our support team at 800-601-0230 to have it turned off. SH Sean H. Backend Application Developer Computer Software Used the software for: 1-2 years ### "PayJunction Review from an Application Dev" September 26, 2018 4.0 Ultimately I really enjoyed using PayJunction but lack of certain functionalities caused it to just be obsolete for what we needed it for. It had fantastic customer service which is why we switched to it in the first place but ultimately switched away from it when we got fed up with losing data because there was no http callback. Pros The best part of the PayJunction Software is it's ease of use and wonderful technical support, I am a developer and when giving them a call I got immediately transferred to another developer so there was no language barrier or trying to deal with a rep that doesn't understand the technicalities of an issue. Cons The thing I don't like the most about the PayJunction software is that when I was using it, there was no way to have their server perform a post callback, meaning I had to send application data back to our system for tracking via, the clients browser in a custom receipt page. This was incredibly annoying and ultimately was the reason we switched away from the system because if the user closed the browser before the data was processed then it was lost. Review Source Response from PayJunction November 26, 2018 Hi Sean, Thank you for your review of PayJunction. To address your concerns, we hope to deploy an improved solution for Hosted Payments that utilizes webhooks for responses (rather than browser-based response). We can update you when we have an ETA for this update. WA William A. President Used the software for: 2+ years ### "Good. " February 9, 2018 5.0 Pros It's easy to use and look up past transactions. Cons There are cheaper rates for credit card transactions. We have received many companies to offer same business at a cheaper price. Would be interested if someone could contact us and match or beat the competitor's prices! Review Source Response from PayJunction May 25, 2018 Hi William, We'll happily match rates with any competitors that provide a quote. If you receive a quote from a competitor, please forward the quote to us. We will crunch the numbers and will match rates if possible. In many cases, we actually find that the competitor will charge more with hidden fees and persuade you to switch with a lower per-transaction rate. If this is the case, we will provide a report that breaks down the quote and compares their pricing with your PayJunction account. NC Nadia C. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Quick payment options for small businesses " August 3, 2021 5.0 Very pleasant no big problems Pros It's very easy and can do recurring and analytics Cons Sometimes it freezes but rarely. Also one extra step if you want to fill customer info before you swipe Review Source JW Jen W. Owner Used the software for: 1-2 years ### "Excellent" January 22, 2018 5.0 It simplifies running credit cards and E-checks. I have been really pleased with the whole experience. Pros What don't I like is more like it. This software makes running checks and credit cards so easy! Plus, I love how Pay Junction stores customers cards and information making it easy to run a card for recurring payments. Cons I really can't think of any Cons other than sometimes I have had one customer pay multiple times in a month and I have had to call Pay Junction for approval. Kind of a hassell if I am in a hurry but I can see the safety in it. Review Source Response from PayJunction August 28, 2018 Hi Jen, We're glad you've had a positive experience as a customer of ours! If you need your limits adjusted, you can follow the steps outlined here: https://support.payjunction.com/hc/en-us/articles/211053798-How-do-I-increase-my-processing-limits- JR Janet R. Billing and Collections Supervisor Medical Practice Used the software for: 2+ years ### "We have been using PayJunction since 2016 and find it very user friendly." January 22, 2018 5.0 Data is stored with patient details, making it faster to charge the card the next time you use it. Pros The recurring credit card function, as well as cancelling the transaction in the same day (before 7 pm). Cons When you use the "find" function, the site option does not default to the user, but rather where the card was last charged. This creates balancing issues between sites within the same company. Review Source Response from PayJunction August 28, 2018 Hi Janet, Thank you for this feedback. When searching for a user, it's best to use the search field "user" to find those transactions. Or you can add new batches. NR Nancy R. Patient Care Coordinator Medical Devices Used the software for: 1-2 years ### "User Friendly" September 30, 2018 5.0 Last year due to Hurricane Irma, our terminal was fried. Representative in customer service was extremely helpful and knowledgeable. We received a new terminal quickly and again he was extremely helpful in getting it set up. Pros PayJunction is easy to operate, user friendly, and reliable. Cons Not getting the authorization code for the transaction on the same screen but this could be due to the interface of our software with PayJunction. Review Source Response from PayJunction October 15, 2018 Hi Nancy, we're glad we could provide you with support during Hurricane Irma. The issue you noted about authorization codes sounds like it's an issue with an integrated provider. Please try calling them to troubleshoot this and feel free to call us as well if you cannot work out a solution. AM Andrea M. Office Manager Medical Practice Used the software for: 1-2 years ### "Overall, has helped us be more efficient!" October 2, 2018 5.0 Efficiency and options for payments is our #1 improvement since selecting PayJunction. Our rep, has been an exceptional help from the beginning and even stops in to see if any help or improvements needed. Overall, very pleased with PayJunction! Pros The "recurring" option is fantastic! Has made transactions smoother for both office and patients. Cons Not really a complaint but would be nice to have daily transactions tallied on "new transaction" processing page. Review Source Response from PayJunction October 15, 2018 Hi Andrea, thank you for the review! We're glad that our recurring feature is so helpful to you. We recommend using the "Recent" page to see daily transactions. The "Daily Transaction" page is designed to merely provide a quick overview. BW Brian W. Controller Automotive Used the software for: 2+ years ### "PayJunction - so glad I changed companies" September 25, 2018 5.0 Customer Service and the install departments are top notch. I would highly recommend this company! Pros Ease of use .... looking up, re-printed, issuing credits all at your finger tips! Cons We would always like to pay less in fees Review Source Response from PayJunction October 15, 2018 Hi Brian, we're glad to hear that you find PayJunction so easy to use! Everyone loves to save money, which is why we don't charge our customers any unethical billing fees. That said, you may contact your sales rep to discuss your rates at any time. JS Jennifer S. Controller Retail Used the software for: 1-2 years ### "Overall we are very pleased with the software." May 15, 2018 4.0 Pros The ease of use of the program is great. My staff is very pleased with the ability to refund right from the transaction. Cons When we signed up there was a mobile app ad that was one of the main reasons we switched companies. The mobile app was taken down before we could even use it and still not available. very disappointed. Review Source Response from PayJunction May 23, 2018 Hi Jennifer, Thank you for your review of PayJunction! The mobile app is now in the Apple App Store, we apologize for the delay. If you have an iOS device, you can download it now. We will enable email receipts by next month, with more functionality to come. sP shane P. owner Automotive Used the software for: 6-12 months ### "very easy to use, intuitive" January 16, 2018 5.0 Pros I really like the interface. easy to search for past transactions and recharge regular customers. you can void easily if you make a mistake. Cons not really a software issue but sometimes the card reader can be slow, have had to reboot it at times when it stops working. Review Source Response from PayJunction May 22, 2018 Hi Shane, We're glad you like our software interface! Should you continue to experience issues with your card reader, please give our support team a call at 800-601-0230 so we can see if the issue can be resolved more permanently. MA Michelle A. Financal Program Specialist Used the software for: 6-12 months ### "PayJunction is easy to use." January 18, 2018 5.0 Pros What I like most about this software is that I like that there multiple ways to search for payments that patients have made. Cons What I like least about this product is when printing sometimes not all the information prints out on the receipt that you can see when searching for a payment. For example if I search a for a patient using their account number, sometimes the account number prints our on the receipt and sometimes it does not print. I wish all receipts would print the same. Review Source Response from PayJunction August 28, 2018 Hi Michelle, We're glad to hear that out software has made it easier to search for patient payments. The size of your receipts may be causing the information to display differently. CA Chelsea A. Billing Rep Medical Practice Used the software for: 2+ years ### "PayJunction for Life!" September 28, 2018 5.0 Pros PayJuction is very user friendly. Has great sorting options. And overall is pleasing to the eye when working with in the website. Cons I like everything about it. It is simple to use and very effective. No issues from me. Review Source Response from PayJunction October 11, 2018 Hi Chelsea, thank you for your review! We're glad you find our software so easy to use. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.