# Results Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Results Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/70969/Zoho-CRM --- # Results Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Results ## What is Results? Results is a service operations and Field Service Management (FSM) solution. Our award-winning software revolutionizes Customer Relationship Management (CRM) by integrating project management and field service operations. A comprehensive tool enriched with essential integrations, Results is a perfect fit for service-based industries and small to medium-sized businesses with recurring client engagements to improve customer relationships, optimize operational processes, and fuel growth. ## What is Results used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Online CRM](https://www.capterra.com/online-crm-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Results?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://results-software.com/&name=Results) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Results 4.2 (17) VS. [4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $29 Per User, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (17) Ease Of Use 4.0 (1,279) Value For Money 4.0 (13) Value For Money 4.1 (1,158) Customer Service 4.5 (16) Customer Service 3.9 (1,148) ## Results alternatives [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Highest Rated [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Appointment Scheduling Schedule appointments via a calendar Assignment Management Assign issues and tasks based on availability or required skills Results 70 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Assign issues and tasks based on availability or required skills Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Collects essential call data such as call origin, call destination, call length, and other transaction details Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Leave comments and notes on documents for others to view Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Plan, manage, and track the financial activities of an individual or organization Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Track and manage inventory levels to maintain proper supply Visualization tool to organize and optimize tasks and track their status at every stage of workflow Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Track all opportunities for potential sales and convert them into recurring revenue Manage and track customer orders for goods, investments, or any other purchases A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Arrange tasks based on the level of priority or urgency Streamlining repetitive tasks and activities through automated and predefined workflows Present a catalog of inventory that customers can view Plan and coordinate all the resources, costs and time needed to execute assignments Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. SaaS, web-based, online deployment Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (15) 4.1 Based on 15 reviews ## Pricing Value for money 4.0 (13) Free Trial CRM $29.00 Per User,Per Month Sales $59.00 Per User,Per Month Business $89.00 Per User,Per Month Field Service Management $10.00 Per User,Per Month Value for money 4.0 (13) 4.0 Based on 13 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (16) 4.5 Based on 16 reviews ## User reviews Overall rating 4.2 Based on 17 reviews Filter by rating 5(9) 4(5) 3(1) 2(2) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Sales and Marketing Manager Packaging and Containers ### "Small business needing integration with QB desktop version" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2018 Pros The ease of use and familiarity, it wasn't like learning a brand new program. Results has done a wonderful job at creating an easy workflow and I believe we will be increasing our efficiency and profitability by using ResultsCRM. Cons There is a small amount of Lag when trying to complete multiple tasks at once, and there are some of the newer features that are a bit buggy. However, overall we are having a relatively easy time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Paul J. Quality Manager Automotive ### "Quality/IT manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 30, 2018 So far so good. Importing contacts was straight forward. working on Calendar next Pros Easy installation and works well with SQL instance. Cons Need to work on 64 bit Office integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BF Ben F. COO Venture Capital & Private Equity ### "Easy to use and works well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 22, 2018 Pros Easy to use and works well. User friendly. Great customer support, always happy to help! Cons I have nothing bad to say, it works well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Sue G. Addmin ### "We have been working with Troy. He answers all our questions. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2018 Pros l like the fact that you can take to a person. They know you and they are informed about your needs. Cons I have not seen any cons at this time. We are a small company we don't need all the bells. After I have worked with the product longer I may see some things that I would like to improve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Brad K. CRM Analyst/Consultant Computer Software ### "Robust CRM and amazing customer support!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 14, 2018 If you are looking for a robust CRM then I would suggest looking into ResultsCRM. They offer webinar training and demos which helped us alot through out our vetting process. Pros I have had the pleasure of working with a company that usesResultsCRM for their sales team. I was on the review and implementation task force. The company was midsize and need a CRM that would integrate with other software/tools they utilize like Quickbooks and Outlook. After sitting down with ResultsCRM's support team to learn more about the features and functionality this CRM had we fell in love with it. This CRM is surprisingly robust and offers a very user-friendly interface! Results offers many areas where you can track a customer and staff activity in such an easy format, that will give a company insight on improving efficiencies in almost every area of business. I worked very closely with Results implementation team throughout the project and they were great, they ensured that everything went smoothly. I also assist with the Administristraion of this product and work with the sales team to customize this product for their needs. I would highly recommend this product if you are on the fence! Cons I have had zero complaints from our first discovery meeting to finishing up the implementation. Results customer support/implementation team worked with us to ensure everything was working efficiently and we were prepared to take over. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Linda D. Sales Operations Specialist ### "It is more of a database than a CRM tool. Very old fashion looking for reporting and dashboards" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 13, 2017 Pros Easy to create queries to pull call lists. It was a good first start for this small company to get all of their contacts organized in one place. Cons The included crystal reports were not that helpful for our situation and it was very hard to create new reports. New manager did not like because had no pipe line and sales predictions. We have stopped using and are now using Pipe Drive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Steve H. CFO ### "Synchronization with QuickBooks was not clean. Created problems. Still are not using" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 November 8, 2017 Pros It appeared to meet a need with respect to customer and project management. However, we were unable to fully utilize as we could not complete implementation. Still would like to implement if we can overcome hurdles. Cons QB Synchronization not clean. Created problems that hampered use and implementation. Still need to resolve but have not been able to devote the time to it. Invoicing Templates are not sufficient and will need to infest to have custom designed templates. It would be helpful if we could just use the Quickbook invoices. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeffrey C. President and CEO Accounting ### "I saw it on a webinar but never used." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 6, 2017 In seeing the webinar I saw and learn of a great tool. It has many functions but a I have other software that do the same thin but be nice if I could consolidated software products and get work added to the product rather than doing it manually. Pros It seems like a sharp tool but as I said I never used it but saw a webinar on it. I could see it benefit me if I had the budget for it but just starting my own accounting consulting business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP Pricilla P. Sales and Marketing Coordinator Construction ### "Evaluated this product as a potential CRM replacement solution." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 2, 2017 I was able to better determine what our internal needs were. It was also helpful to have a cost comparison for more expensive products that offer the same functionality. Pros Results CRM had a lot of features that I was looking for in a CRM. The ability to migrate data from our accounting software into the CRM was a huge plus. Cons The conversion process was too daunting and required a lot of dedicated hardware and internal manpower in order to be affordable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Magan E. Director of In-house Sales & Customer Service ### "The possibilities are endless!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 4, 2017 Pros We've been using this program since 2011 and love it! It captures a lot of our customer interactions which we can query on at a later time. We also love that it integrates with QuickBooks and Outlook. The QuickAdd feature is the best! Cons It would be nice to be able to mark emails from Outlook that have already been QuickAdded without having to go back into Results to make sure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/70969/Results-CRM-Business-Suite/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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