--- title: "Agile Ticketing Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Agile Ticketing Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/70993/Agile-Ticketing/" page_type: "product" language: "en" --- # Agile Ticketing Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Agile Ticketing ## What is Agile Ticketing? Agile Ticketing Solutions delivers enterprise class ticketing solutions that can be tailored to fit the needs of the smallest community art house to the largest film festival. From a full-featured box office, call center order entry, and online and kiosk sales to customer relationship management and reporting, we offer a complete line of fully integrated software and services designed to power your individual marketing effort and ticketing operation. ## What is Agile Ticketing used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $500 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Agile Ticketing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.agiletix.com&name=Agile Ticketing) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Agile Ticketing 4.6 (21) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price $500 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (20) Ease Of Use 4.8 (5,809) Value For Money 4.5 (15) Value For Money 4.9 (3,585) Customer Service 4.9 (20) Customer Service 4.9 (3,313) ## Agile Ticketing alternatives Highest Rated [4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,815)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) [View all alternatives](https://www.capterra.com/p/70993/Agile-Ticketing/alternatives/) ## FAQs about Agile Ticketing Overview ### Which roles and teams benefit most from Agile Ticketing? Agile Ticketing benefits operations leaders, event and venue managers, customer service teams, and development or marketing staff who manage ticketing-heavy workflows. Executives use it to oversee sales and programming, while HR and finance teams support staffing, reporting, and internal coordination tied to events, patrons, and member-facing processes. Answer based on 21 reviews Overview ### What company size and specific industries is Agile Ticketing built for? Agile Ticketing is designed for universities, performing arts venues, historic theatres, and art house administrators. It fits organizations in education and the arts, especially venues and institutions that need more flexibility in the services they provide to patrons. Features and Usability ### What are the key features of Agile Ticketing? Agile Ticketing offers event ticketing, online ticketing, mobile ticketing, and onsite ticketing, plus reserved seating and seating maps for venue assignments. It also includes barcode/ticket scanning, point of sale (POS), electronic payments, customer data management, and reporting & analytics for sales and attendance tracking. Integrations ### Which third-party tools and platforms does Agile Ticketing integrate with? Agile Ticketing integrates with 8 third-party tools, including Assembla, DonorPerfect, FandangoSEO, Google Ads, Google Analytics 360, Salesforce Foundation, Zendesk Suite, and Zapier. These catalog integrations cover project tracking, donor management, marketing analytics, CRM, support, and broader app connectivity. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Agile Ticketing offer? Agile Ticketing provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer group instruction, and documentation and videos give self-paced reference materials for learning features and steps. Answer based on 5 reviews Getting Started and Support ### What customer support options does Agile Ticketing offer? Agile Ticketing provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as friendly, knowledgeable, and quick to respond, with staff willing to walk people through tasks and resolve issues promptly when bugs or setup questions arise. Answer based on 7 reviews ## Features AI summary Based on 7,313 Event Management reviews Capterra reviewers highlight these as the top priorities when choosing event management software: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Agile Ticketing includes **Registration Management** and **Event Scheduling**, helping teams handle sign-ups efficiently and keep event timelines organized. However, it does not include **Attendee Management**. Instead, it offers **Mobile Access** (**46%**), which gives staff more flexibility to manage event tasks on the go. Together, these features help businesses keep registration and scheduling on track while providing teams with easier access to event details during planning and execution. Attendance Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage attendance for classes, shifts, meetings, or events Email Marketing 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Event Calendar 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A list of events with their respective dates Point of Sale (POS) 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Barcode/Ticket Scanning 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Print-at-Home 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important The ability to print tickets before arriving Agile Ticketing 43 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Credit Card Processing: Accept and process credit card transactions - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Visitor Registration: Make a list and register visitors - Website Management: Built-in website builder or integration with third-party site --- Features 4.5 (16) 4.5 Based on 16 reviews ## Pricing Value for money 4.5 (15) Basic $500.00 Per Month Value for money 4.5 (15) 4.5 Based on 15 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Assembla](https://www.capterra.com/p/112631/Assembla/)[ FandangoSEO](https://www.capterra.com/p/173569/FandangoSEO/) ## Support, customer service and training options Customer Service 4.9 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (20) 4.9 Based on 20 reviews ## User reviews Overall rating 4.6 Based on 21 reviews Filter by rating 5(13) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent YO Yewande O. HR Coordinator Insurance ### "AGILE TICKETING " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 27, 2025 Great experience with customer support and great value for money, i will recommend again and again. Great tool Pros Helped manage events very well, it was easy to use and my organization was able to customize. Great tool Cons Event ticketing was always having bugs and issues but customer support was always available and helpful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Misha S. COO Professional Training & Coaching ### "Great Software for Organization" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 15, 2025 It has been an overall great experience in making our organization more functional and organized Pros I love how effective it is at tracking and providing the internal communication that you need Cons I feel like it is not scalable when you need to add additional parameters Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LK Lilian K. HR Manager Education Management ### "Why Agile Ticketing Is The Best " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 28, 2024 Pros I like the registration management features The software makes the ticketing process easy It comes with great event management features. Cons No bad experiences with Agile Ticketing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Javier C. Associate Director Entertainment ### "Great service, great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2019 We've been using Agile Ticketing for 5 years now and are extremely happy with the platform itself and the company's service. Their team is knowledgeable and friendly, always willing to help there is a problem. The fact that they are open to feedback form their customers - and actively implement requested features - shows that they absolutely care about their customers first and foremost. Pros Agile Ticketing's platform is highly malleable and can fit many kinds of movie theaters, particularly those in the non-profit sector. It's able to take in ticket sales, service fees, donations, rentals, etc. while also generating detailed and helpful reports to better understand how our sales are doing. Customer service is also excellent, with their team promptly and thoroughly responding to support tickets; they are also open to feature suggestions and I can personally confirm that they do implement feasible suggestions that customers make. It also has a great membership component that lets us off-load the work of maintaining records to the platform itself and physical fulfilment letters to their team. Cons The built-in CRM is usable but lacking in features as it does not allow for custom queries and the rich-text editor is just not enough to maintain brand consistency. The reporting portal, while pretty detail and overall helpful, also needs work because it does not allow for custom queries either. There is a function to create a custom report but they are based on existing ones. All that said, the team is aware of these issues and are actively working toward improving them. Alternatives considered [Veezi](https://www.capterra.com/p/133177/Veezi/) Reasons for choosing Agile Ticketing Agile's product had all of the features that we needed and wanted at a fair price point. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor January 2, 2020 Javier- Thank you so much for your kind words and review. We love getting a chance to work towards finding solutions alongside you and are always striving to listen to our clients and meet their needs. We are honored to have the Coral Gables Art Cinema as a client of ours. Your success is our success. VB Vera B. Membership & Development Manager Entertainment ### "Vera's Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 9, 2019 At first, I was a little intimidated by the program (three years ago) but now I'm super comfortable using it and it's a treat compared to other ticketing programs I've used for other Film Festivals. Maybe it's because I've had more training with Agile than any other ticketing program... Also, I could not do it without the help of the Agile team. I'm a very visual or active learner so I need someone there to help me through the steps to really absorb the process, which the team is really good about doing. Pros What I like most is the simplicity of the layout. After a good training, the program is easy to pick up for first time users. (Especially for new box office agents/customer service agents who work out of the Sales-Adv side.) Cons My least favorite thing about the program is Gift Memberships. The process to fulfill them is long and complicated. I'd prefer an option where we just fill up a card and send it in the mail rather than the current process... Maybe there's a solution I don't know about! Reasons for choosing Agile Ticketing Pricing! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KH Kristen H. Customer Service Rep Non-Profit Organization Management ### "SAVING GRACE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2019 Overall, I have loved using Agile and we will continue to use it! Pros I love the ease of use that we have using Agile. We have used their software for years and with that we have been able to give input on improvements, that they take into consideration and often will move forward with. Cons There are so many moving pieces with this software. There is always something new to learn, or a new tool to use. This can also be seen as a pro, all depending on perspective. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Monika L. Director of Operations Motion Pictures and Film ### "Great customer service. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 4, 2019 Agile has served us well for several years, but it lacked donor management tools and extensive database and reporting, so we made a move to another product. However, I miss its customer service. Pros It has great customer service - always ready to help within minutes or hours! It has a lot of useful features that other products lack. They do offer a lot of services as well, like membership fulfillment, equipment rental, pass printing, etc. which is very helpful! Cons the interface is very outdated and some features are cumbersome to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Phil D. Corporate Recruiter ### "Worthy of Your Investment" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 24, 2018 Pros \- Bottomless set of features, bells and whistles to explore and use. - Modestly priced and brings a sizable value Cons \- Not overtly intuitive so it takes some time to acclimate. - Interface is a little on the dull side. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Prajakt K. Content Evangelist Computer Software ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 August 10, 2018 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Alicia W. Finance & HR Director Entertainment ### "Exceptionally robust ticketing platform to meet needs both large and small." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2018 We were able to improve the patron experience in ticket purchase and use; as well as easily train our box office team to use the product. This product also delivered significant improvements in reporting - ticketing information, sales/finance reconciliation, etc.; and so much more. Pros We had a very long list of specific criteria we were looking for in a new ticketing system. While no system is perfect, nor does everything, Agile certainly met the most of our needs to the best extent compared others. - Overall it's a very robust tool with many features you can use (or choose not to use) to meet your needs for events large or small. - It provides lots of detailed reports to meet a broad cross-section of organisational needs (whether box office, marketing, finance, etc.) - Agile provides a comprehensive series of online training sessions, webinars and documentation accessible any time. - Our cashiers found it easy to learn and use. - It's very flexible, in the most minuscule ways, so that you can customise it to meet your organisational needs and your individual event needs incredibly specifically. - Their tech/support team is very friendly, helpful, and highly responsive. They respond quickly, and do their best to find the optimal solution. - They do not assume their tool does everything: they provide regular system updates to meet customer needs. They are regularly in touch with their customers to assess what people are looking for regarding changes/upgrades and they do their best to incorporate that information in each iteration. - Their sales team is incredibly friendly, patient, helpful and understanding. They listened to our concerns, and answered our many questions, and worked with us to find the best contract possible for everyone. Cons This is a big platform that can do so many things, that it takes a while to learn all the functions well enough to be able to maximise its use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/70993/Agile-Ticketing/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.