# Diversified Billing Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Diversified Billing Software - reviews, pricing plans, popular comparisons to other Utility Billing products and more. Source: https://www.capterra.com/p/71178/Visual-Utility-Billing --- # Diversified Billing Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Diversified Billing ## What is Diversified Billing? The Diversified Billing system offers highly-automated billing, payment processing and customer service software for water, sewer, trash, gas, and electric utilities billing between 2,500 and 25,000 customers. Visit our website for 10 self-guilded demos of key featuress and functions. You can also request a preliminay pricing proposal. Software is available from the Cloud or installed on your LAN. Customer Portal allows customers to pay online, set up autopay, view and print current bill, see account billing, payment and consumption history. Reduces phone calls to office. Software is licensed based on number of accounts billed, so it can be shared by multiple billing departments -- taxes, licenses, permits -- at no additional fee. ## What is Diversified Billing used for? [Utility Billing](https://www.capterra.com/utility-billing-software/)[Utility Management Systems](https://www.capterra.com/utility-management-systems-software/) Overall rating Based on 41 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Starting price $3 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Diversified Billing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.diversifiedtechnology.com&name=Diversified Billing) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Diversified Billing 4.4 (41) VS. [4.6 (54)](https://www.capterra.com/p/198687/Submeter-Billing/reviews/) Starting Price $3 Per User, Per Year Starting Price $100 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (41) Ease Of Use 4.6 (54) Value For Money 4.5 (37) Value For Money 4.5 (45) Customer Service 4.8 (39) Customer Service 4.8 (51) ## Diversified Billing alternatives Highest Rated [4.9 (58)](https://www.capterra.com/p/15163/Rural-Billing/reviews/) Starting price $2850.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (15)](https://www.capterra.com/p/154122/Capricorn/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (78)](https://www.capterra.com/p/21260/Utility-Billing-Software/reviews/) Starting price $1295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/10029240/RealPage-Utility-Management/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/71178/Visual-Utility-Billing/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Automatic Backup Data is backed up automatically to prevent data loss Billing & Invoicing Create, manage, and send invoices or bills to customers Commenting/Notes Leave comments and notes on documents for others to view Diversified Billing 34 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data is backed up automatically to prevent data loss Create, manage, and send invoices or bills to customers Leave comments and notes on documents for others to view Centralized database of stakeholders and their contact information such as names, address, phone number etc. Store and organize information about customers and previous interactions Alter the layout and content of reports Electronically collect payments for goods or services Utility billing for electricity Utility billing for natural gas Utility billing for trash/garbage Utility billing for water Information, data and reports that are being tracked over time Store, clean, and/or analyze customer usage data collected by metering systems Integrated or built-in billing calculated by customer usage levels of a product/service Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Process billing for a product/service with a fixed monthly charge Accept and process online payment transactions Tracking, managing, and initiating the transfer of funds for overdue customer payments Reminders sent for balance/payment due Charge fees or cut off service due to late/missing customer payments Outsource printing services to a third party Track/optimize rates in relation to usage Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.2 (41) 4.2 Based on 41 reviews ## Pricing Value for money 4.5 (37) [View pricing plan details](https://www.capterra.com/p/71178/Visual-Utility-Billing/pricing/) Cloud Subscription Service $3.00 Per User,Per Year LAN Installation $3.00 Per User,Per Year Value for money 4.5 (37) 4.5 Based on 37 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ AccountMate](https://www.capterra.com/p/64/AccountMate-SQL-Software/)[ CenterPoint Fund Accounting for Municipals](https://www.capterra.com/p/224320/CenterPoint-Fund-Accounting-for-Municipals/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (39) 4.8 Based on 39 reviews ## User reviews Overall rating 4.4 Based on 41 reviews Filter by rating 5(18) 4(20) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent EÖ Elif O. Senior Accounts Payable Specialist Real Estate ### "Useful and simple" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2022 Pros Its cloud-based operation is functional and effective. The overall quality is successful and effective. Cons It would be nice to see it in the app store for mobile platforms. Switched from [CIS Utility Billing](https://www.capterra.com/p/12722/CBSW-UMS-net/) [AMCS Utility Billing](https://www.capterra.com/p/55011/AMCS-Utility-Billing/) [QuikWater](https://www.capterra.com/p/16629/QuikWater/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2022 Thanks very much for your review, Elif. We appreciate it. AM akari m. director Apparel & Fashion ### "Review for Diversified Billing" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2021 Pros I love the way with each cycle you need to do, the paroduct essentially strolls you through each progression , he programming charging is very easy to use and The staff is extremely useful when reached for issues or issues that surface. Cons it is ideal to have the option to modify reports a portion of the reports to print explicit data we need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EF Elizabeth F. Billing Clerk Utilities ### "KEEP UP THE GOOD WORK" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2021 Overall I am pleased with VUB and all the support I have received. I have become so much more comfortable using this system over the last 3 years! Pros I really appreciate the support that I am given when calling the help line. Everyone I have spoken to is very pleasant. Zach has helped me many times over the last 2 years at least. He is always very respectful and knows exactly what to do. Cons Over the last year I have had issues trying to send out my customers water and sewer bills by email. I'm told that the email bills are being sent but I am not able to see them on our outgoing Gmail account. This makes me very uneasy. Not knowing if my customers have actually received there water and sewer bill or not. I've been thinking about starting to scan them in and sending them from my own email which will take longer but I would feel much more comfortable in the end. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2021 Thanks so much for the positive review, Elizabeth. There is a way to get confirmations that your email bills have been sent. One of our support reps will be in touch to explain what is entailed. BW BARBARA W. Pension/Payroll Coordinator/ Utility Billing Utilities ### "Proud User" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2020 I have loved working with the Diversified Crew! They are all pretty amazing! I do feel like it is a "family oriented" group. They have always been good to me and I respect that so much! Pros Great customer service! If I need anything, the crew is amazing!! Easy to learn and use. Reports are good. Cons The only negative input I have on this system is getting the error messages and shutting down on me. However; with that said, my system now is due for an upgrade. Everything has been put on hold due to the Coronavirus. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2020 Hello Barbara. Just wanted to say thanks for the kind words. We appreciate you taking the time to write a review. CB Cheryl B. Borough Secretary Government Administration ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 22, 2020 The system has been super easy. I love the ability to email bills, receive online payments and upload meter readings instead of having to manually enter all of that date. Pros The ease of processing bills and receipts was very easy to grasp. The customer inquiry is very easy to use. We converted our old billing system to Diversified and it was almost seamless. Cons I would like the ability to view consolidated bills for landlords. I would also like to see some of the reports tweaked or have the ability for the customer to tweak a report based on specific information you need. Our customers would also like the ability to pay by echeck, instead of credit/debit card. Switched from [FreeDOM MD](https://www.capterra.com/p/81300/FreeDOM/) Additional options and specifically the ability to receive online payments. Reasons for choosing Diversified Billing It was a Board decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 23, 2020 Hello Cheryl. Thanks so much for taking the time to write a review. I will ask one of our support staff to reach out to you to discuss the issues you raised and see if we can't figure out a way to address them. MM Marissa M. Secretary/Treasurer Utilities ### "Very pleased with this product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 22, 2020 This has made my work duties in utility billing so much easier. It is very accurate and shoes very clear records and provides excellent reports. Pros I love the abilities to customize date for each individual customer. Being able to make special notations for each customer is very important to us. Cons If you enter something the system doesn't like, it tends to just crash. I understand there is constant updated to the program(which makes it so great), but this can really become bothersome if you are in the middle of something. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2020 Hello Marissa. Thanks very much for taking the time to submit a review. We appreciate it. JP Jennifer P. Administrative Assistant II Utilities ### "This program gets the job done." 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 July 16, 2020 The diversified software is fairly easy to use, if not totally intuitive. And I've always gotten quick help when I've called in for assistance. Pros With this program you are able to track history for years. That includes usage history, payment history, and billing. The customer information is generally easy to find. Cons The difficulty with the product is when you need to reprint a bill, that is when I have problems. You have to go to the individual customer account. Find the billing you need to reprint, then while there is an option in the screen to print, the function does not work, so you have to go to a separate A/R area and find the batch of bills and reprint by account number. And when it reprints, there is random text entered at the bottom of the bill. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 4, 2020 Hello Jennifer. Thanks so much for taking the time to write a review. Sorry you are having difficulty reprinting a bill. I've taken the liberty of asking one of our support folks to reach out to you to troubleshoot the problem. CK CAROL K. SECRETARY Utilities ### "SHICKSHINNY SEWER AUTH" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2020 EXCELLENT EXPERIENCE WITH THEM. I USED THIS COMPANY WHILE WORKING WITH THREE DIFFERENT MUNICIPAL AUTHORITIES. Pros ABILITY OF DIVERSIFIED TO PROVIDE SOFTWARE CHANGES BASED ON INDIVIDUAL NEEDS. Cons NOTHING. THIS SOFTWARE MEETS OUR NEEDS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2020 Hello Carol, Thank you for taking the time to review Diversified Technology software. We appreciate it. SV Sharon V. Borough Treasurer Government Administration ### "Local Government billing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 16, 2020 Quick response and solution. Pros Scannable invoice stubs for receipts, search features, and invoice format. Cons Need improvement with the report writing features. Reasons for choosing Diversified Billing The demonstration of the product and the price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2020 Hello Sharon. We appreciate you taking the time to review Diversified Technology software. KB Kalena B. Secretary/Receptionist Government Administration ### "Town of New Windsor" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2020 After using it for 5 years it's been great. Tech help is amazing, everyone is wonderful to talk to. Pros It's very user friendly. Easy to navaigate. Cons It tends to lock up a lot. I am not sure if that is on our end or not. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 17, 2020 Hello Kalena. Thank you for reviewing Diversified Technology software. We appreciate it. [View all Reviews](https://www.capterra.com/p/71178/Visual-Utility-Billing/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)