--- title: "BUSY Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BUSY Software - reviews, pricing plans, popular comparisons to other Accounting products and more." source_url: "https://www.capterra.com/p/71449/Busy-Accounting-Software/" page_type: "product" language: "en" --- # BUSY Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BUSY ## What is BUSY? BUSY Accounting Software is a comprehensive GST accounting, billing, and inventory management solution designed for micro, small, and medium businesses, Chartered Accountants, Accountants and Tax Professionals in India. BUSY helps businesses manage day-to-day accounting, generate GST-compliant invoices, track inventory across locations, and stay compliant with tax regulations, all from a single dashboard. Whether you work from a desktop or mobile, BUSY gives you full control over your finances, stock, and compliance from anywhere, anytime. Key Features - Complete Accounting - GST Filing & Reconciliation - Advanced Inventory Management - Quick & Easy Billing - Customizable Invoices - Mobile App - Auto Payment Reminders - Import & Reconcile Bank Statement - Share Invoices on WhatsApp, Email & SMS - 24x7 Support ## What is BUSY used for? [Accounting](https://www.capterra.com/accounting-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 82% Neutral 4% Negative 14% Starting price ₹4999 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BUSY?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.indiamart.com/&name=BUSY) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BUSY 4.2 (50) VS. [4.4 (3,324)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price ₹4999 Per User, Per Year Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (50) Ease Of Use 4.4 (7,755) Value For Money 4.1 (50) Value For Money 4.2 (6,663) Customer Service 3.9 (50) Customer Service 4.0 (6,368) ## BUSY alternatives [4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.0 (625)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.7 (3,621)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting price $800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/71449/Busy-Accounting-Software/alternatives/) ## FAQs about BUSY Overview ### Which roles and teams benefit most from BUSY? BUSY is most used by business owners, directors, founders, and finance leaders who need tight control over accounting, billing, inventory, and tax compliance. Accounting teams and managers rely on it to streamline bookkeeping, reporting, and reconciliations, while administrative and support roles use it to maintain operational accuracy and day-to-day record management. Answer based on 50 reviews Overview ### What company size and industries is BUSY built for? BUSY is built for small and medium businesses, with 94% of reviewers from small businesses and Accounting the top industry at 29%. It also serves midsize companies at 4% and enterprises at 2%, with additional use in Information Technology and Services at 14% and Wholesale at 6%. Answer based on 50 reviews Features and Usability ### What are the key features of BUSY? BUSY includes core accounting features such as general ledger, accounts receivable, and accounts payable, plus invoicing and sales order management with customizable invoices and automatic billing. Reviewers also highlight inventory management, GST tax management and e-invoicing, detailed financial reporting, payment reminders, and budgeting/forecasting as key differentiators. Answer based on 18 reviews Overview ### Is BUSY good for small business accounting? BUSY works well for small business accounting with an easy interface, daily bookkeeping tools, billing, tax features, and clear reports. Small and midsize teams often find it simple for routine accounting tasks, though businesses with very large data volumes or more complex operations may want broader scalability. Answer based on 18 reviews Getting Started and Support ### How well does BUSY handle data access and support? BUSY handles core business data in a desktop environment, but data access and support draw frequent concerns. Multi-branch teams and nontechnical staff often face slowdowns, switching issues with past-year data, manual saving risks, and reliance on IT or customer support, although some businesses still value its broad feature coverage. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does BUSY offer? BUSY provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, live remote learning, scheduled group sessions, written reference material, and self-paced video viewing for teams getting started with the product. Answer based on 4 reviews Getting Started and Support ### What customer support options does BUSY offer? BUSY offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Users describe customer care as easy to reach and often helpful, though some report slow problem resolution and poor support experiences when issues need specialist attention or take too long to fix. Answer based on 5 reviews Features and Usability ### How good are BUSY's reports and GST reporting? BUSY offers useful accounting, tax, and GST reports that many accountants and small business teams find easy to generate. Financial statements, aging, receivables, and payables reporting meet everyday needs, though some users find report navigation complicated and mention occasional issues during report-related work. Answer based on 14 reviews Features and Usability ### How well does BUSY handle inventory management? BUSY handles day-to-day inventory management well with stock tracking, sales and purchase workflows, invoicing, and item-level updates. Small business teams and distributors often like its support for batch-wise inventory and multi-location use, though some businesses want better cloud access and smoother bank statement import tools. Answer based on 12 reviews ## Features AI summary Based on 11,280 Accounting reviews Capterra reviewers point to these as the accounting features buyers value most: - **Income & Balance Sheet** (**57%** of reviewers rated this feature as critical) - **Financial Reporting** (**52%**) - **General Ledger** (**51%**) BUSY supports all three of the top features reviewers look for in accounting software: **Income & Balance Sheet**, **Financial Reporting**, and **General Ledger**. Together, these capabilities give businesses a clear view of financial performance, help maintain accurate records, and make it easier to track transactions and reporting needs, allowing teams to make informed financial decisions with greater confidence. Income & Balance Sheet 3.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Financial Reporting 4.5 (22) 63.64% of 22 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Expense Tracking 4.6 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Bank Reconciliation 4.3 (23) 52.17% of 23 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements Billing & Invoicing 4.7 (12) 25.00% of 12 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers General Ledger 4.7 (30) 53.33% of 30 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions BUSY 56 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) - General Ledger: Centralized accounting record which tracks all financial transactions - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Mobile Access: Access software remotely via mobile devices - Multi-Company: Manage the accounting and financial aspects of multiple locations or companies in a single location - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Receipt Management: Upload, track, and submit receipts in a central database - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (50) 4.1 Based on 50 reviews ## Pricing Value for money 4.1 (50) Free Trial Free Version Blue ₹4,999 Per User,Per Year Saffron ₹6,999 Per User,Per Year EMERALD ₹9,999 Per User,Per Year Value for money 4.1 (50) 4.1 Based on 50 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (50) 3.9 Based on 50 reviews ## User reviews Overall rating 4.2 Based on 50 reviews Filter by rating 5(33) 4(8) 3(2) 2(1) 1(6) Mentioned topic Sorted by most recent Ashudeep S. Founder Accounting ### "Excellent Accounting Software for Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 My overall experience has been excellent. BUSY is user-friendly, fast, and helps manage accounting and business operations efficiently. I would definitely recommend it. Pros Easy to use, feature-rich, reliable, and excellent for GST billing, inventory, and accounting. Cons Some advanced features have a learning curve, but overall it's a great software,. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SV Shard V. Owner Computer Hardware ### "Never Buy Busy Software" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 3, 2026 Very Poor Company Support & High Price and will never recommend anyone to buy busy software. Very poor experience. Pros The Busy Product is overall good products with industry specification. . Cons But the product service and support of very poor and after such a poor support company is increase prices for BLS almost every year or 2 years. Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Because of poor support and expensive renewals Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PN Prasad N K. CEO Accounting ### "Soft Deal Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 6, 2026 This is because when we complete tasks, our brain releases the pleasure hormone, dopamine, which makes us feel good. It's easy to get addicted to this feeling, so we repeat the pattern, craving the feeling that being busy and accomplishing things gives us. Pros Effortless GST: Auto-applies GST rates on invoices and simplifies GSTR 1/2A/2B/3B reconciliation \[cite: 1.2.3\].Advanced Inventory: Handles batch-wise inventory (with expiry dates), multi-location tracking, and Bill of Materials Cons Offers automatic payment reminders and direct e-way bill generation to save hours of administrative work Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User director Information Technology and Services ### "Busy Is Easy " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 May 21, 2026 mix experiance with busy accounting software is very good very easy to use and all reports are very easy Pros value for money very good customer support easy to use reports are good gst report is perfect unique features Cons Speed is very slow sometime when data size is heavy some time give run time error some time data mismatch in reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lavkush S. Accounting Professional Accounting ### "Best Accounting software to manage business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 Wonderful experience! Very simple and user friendly software, Busy Software has given very quick updates about any changes in GST Pros Best Software in Industry - Provides complete business management software (Billing, Accounting, Inventory & GST). Now they are adding AI features going to transform the Accounting Software Businesses. Cons No any Cons as of now - Some times feels, they are providing updates very quick...some times its cons but mostly its good for business and to get updated Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Having better features in Busy Software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Kamal D. Admin Accounting ### "Execellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2026 Overall experience with BUSY has been smooth, efficient, helpful for managing daily accounting tasks Pros I liked BUSY most for its simple interface, smooth workflow, and efficient accounting good features. Cons I liked least about BUSY is that the interface modern and easier to navigate and easy to use & learn Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director Chemicals ### "utterly disappointing." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 4, 2025 Overall Experience has been very bad every time new person come to solve your problem & Problem never get solved .If the Product dont work they dont return money. Pros There nothing which you like.Highly disappointing. even if there product is not working they charge you.Once they download there software on your machine their job done.They dont bother weather client is using it or not . Cons There is a Huge Communication Gap Between sales & Delivery.I have described all my problem to sales people .They told me go for Busy all your problem will be solved.I have asked them to use product for 1 month .They charged 5000 + GST for 2 month.I have not used there product even for a Day.They denied to return my money.there team was not able to upload my tally Data to busy.So Please be cautious before paying full amount. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HK harpak K. owner Automotive ### "worst software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 7, 2025 please do not buy this software this is very poor Pros recently i have purchased and install busy accounting software on \[sensitive content hidden\] my subscription id is \[sensitive content hidden\]. from ( AN INFOTECH franchisee holder ) i called on customer support and ask them foe closing balance on sales invoice they tells it will charge 1800+gst then i said please guide me how can i get get item wise daily profit report from the soft ware you have calculate manually , i ask them that why i installed this software if i have to calculate manually, the don't have any solution for me don,t pick my call . Cons there are many numbers of problems in this software that like this if you want to get any report you go through many numbers of tabs and very complicated to operate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mukesh S. Head Accountant Computer & Network Security ### "VERY VERY BAD SERVICE- DON'T BUY" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 7, 2025 Very Very bad Service Pros not known as not received any training... Cons No Customer care support and also no traing after commitment. Marketing persons are not receiving calls after sale of busy software Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Hearing It is better software but now thinking it was our bad decision Alternatives considered [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Pramod R. Chartered Accountants Firm Accounting ### "Very Unprofessional Software Services " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 13, 2025 The Software and Services are very bad. If inform about issues they only inform that we will inform. I will recommend no one should buy this software. Pros The Software marketing team is very good in pitching for buying of Software. Cons I am a Chartered Accountant.The software is very tedious and complicated in working. They sales manager comes and pitch for the software buying by assuring for services and take software fees immediately. And when issues are raised they don't pick the call nor they give satisfactory solution. And on being dissatisfied, we ask for refund of software fees, they say it is not possible. Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) The Sales team made us to believe that there software is better compared to Tally Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/71449/Busy-Accounting-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [QuickBooks Online vs BUSY](https://www.capterra.com/compare/71449-190778/Busy-Accounting-Software-vs-QuickBooks-Online) [TallyPrime vs BUSY](https://www.capterra.com/compare/71449-127762/Busy-Accounting-Software-vs-Tally-ERP-9)