# BUSY Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BUSY the right Accounting solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/71449/Busy-Accounting-Software/reviews --- BUSY 4.2 (49) [View alternatives](https://www.capterra.com/p/71449/Busy-Accounting-Software/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Reviews of BUSY Ease of use 4.3 Customer Service 3.9 ## Pros and Cons in Reviews Lavkush S Accounting ProfessionalAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “Very simple and user friendly software, Busy Software has given very quick updates about any changes in GST“ May 11, 2026 MS Mukesh S Head AccountantComputer & Network Security, 11 - 50 employeesUsed the software for: Less than 6 months. “No Customer care support and also no traing after commitment.“ April 7, 2025 db dhanesh b directorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “mix experiance with busy accounting software is very good very easy to use and all reports are very easy“ May 21, 2026 RM Rahul M CFOAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “The support team at Busy are not worthy to be called support team at all.“ June 18, 2024 Pankaj P Accounting ManagerAccounting, 501 - 1,000 employeesUsed the software for: More than 2 years. “No training required for this. And easily support is available for this if you are encountering any problem.“ December 28, 2024 AB Akash B DirectorAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “also import from excels are not user friendly. “ October 25, 2022 AB Akash B DirectorAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “The software is easy to use with multiple functionalities and proper tax management reports like GST reports, TDS reports etc. system can match GST reports from GST Server itself.“ October 25, 2022 ma muhammad a Network EngineerConsumer Goods, 11 - 50 employeesUsed the software for: More than 2 years. “some times it get very difficult to use the software when i am not in the office and configuring port forwarding makes the server at a risk of getting cyber attacks.“ November 26, 2020 ## Showing most helpful reviews Showing 1-25 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lavkush S. Accounting Professional Accounting Used the software for: 2+ years ### "Best Accounting software to manage business" May 11, 2026 5.0 Wonderful experience! Very simple and user friendly software, Busy Software has given very quick updates about any changes in GST Pros Best Software in Industry - Provides complete business management software (Billing, Accounting, Inventory & GST). Now they are adding AI features going to transform the Accounting Software Businesses. Cons No any Cons as of now - Some times feels, they are providing updates very quick...some times its cons but mostly its good for business and to get updated Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Having better features in Busy Software. Review Source RA Raghav A. Manager Retail Used the software for: 2+ years ### "Busy is good, but needs few features to make it best" November 30, 2023 5.0 Overall expereince is good, just need an native desktop application with in cloud support instad of using third party softwares to achieve the same. Pros It is easy to use with all the finctionalities required for my business. The work which includes mostly working with excel, busy provides an excellent solution for that. Cons It does not provide in application cloud support as tally does. For the cloud you need to buy an rdp client and then busy runs on that, which makes it less userfriendly especially for me who has multiple branches of same business and need to have a centralised billing. The server is local if using a native application and if something happens to the pc, the whole data is corrupted and is lost which is a major disadvantage and rdp block most of the features and incleases the steps to download an excel or pdf. Alternatives considered [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Reason for choosing BUSY Busy provides handful of features to work with excels which is very much required for my business Review Source VR Verified Reviewer Director Chemicals Used the software for: Less than 6 months ### "utterly disappointing." October 4, 2025 1.0 Overall Experience has been very bad every time new person come to solve your problem & Problem never get solved .If the Product dont work they dont return money. Pros There nothing which you like.Highly disappointing. even if there product is not working they charge you.Once they download there software on your machine their job done.They dont bother weather client is using it or not . Cons There is a Huge Communication Gap Between sales & Delivery.I have described all my problem to sales people .They told me go for Busy all your problem will be solved.I have asked them to use product for 1 month .They charged 5000 + GST for 2 month.I have not used there product even for a Day.They denied to return my money.there team was not able to upload my tally Data to busy.So Please be cautious before paying full amount. Review Source PNK Prasad N K. CEO Accounting Used the software for: 2+ years ### "Soft Deal Solution" June 6, 2026 5.0 This is because when we complete tasks, our brain releases the pleasure hormone, dopamine, which makes us feel good. It's easy to get addicted to this feeling, so we repeat the pattern, craving the feeling that being busy and accomplishing things gives us. Pros Effortless GST: Auto-applies GST rates on invoices and simplifies GSTR 1/2A/2B/3B reconciliation \[cite: 1.2.3\].Advanced Inventory: Handles batch-wise inventory (with expiry dates), multi-location tracking, and Bill of Materials Cons Offers automatic payment reminders and direct e-way bill generation to save hours of administrative work Review Source AB AKASH B. Chief Accountant Accounting Used the software for: 2+ years ### "Have been using Busy Software since 2005 Great Reporting, Best Features and most important user friendly software " December 8, 2023 5.0 Great Experience with busy really appreciate the team for new updates and version Pros It's User Friendly Accounting software with customized Reports, Great Customer Support Cons Need more to work on Cloud and Online access Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Not more features at that time not that level of customer support which busy have Review Source PR Pramod R. Chartered Accountants Firm Accounting Used the software for: I used a free trial ### "Very Unprofessional Software Services " January 13, 2025 1.0 The Software and Services are very bad. If inform about issues they only inform that we will inform. I will recommend no one should buy this software. Pros The Software marketing team is very good in pitching for buying of Software. Cons I am a Chartered Accountant.The software is very tedious and complicated in working. They sales manager comes and pitch for the software buying by assuring for services and take software fees immediately. And when issues are raised they don't pick the call nor they give satisfactory solution. And on being dissatisfied, we ask for refund of software fees, they say it is not possible. Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) The Sales team made us to believe that there software is better compared to Tally Review Source MS Mukesh S. Head Accountant Computer & Network Security Used the software for: Less than 6 months ### "VERY VERY BAD SERVICE- DON'T BUY" April 7, 2025 1.0 Very Very bad Service Pros not known as not received any training... Cons No Customer care support and also no traing after commitment. Marketing persons are not receiving calls after sale of busy software Alternatives considered [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Hearing It is better software but now thinking it was our bad decision Review Source AS Amandeep S. Prop Wholesale Used the software for: 2+ years ### "Busy invoicing " November 30, 2023 4.0 To work on busy software is friendly like you can easily creat invoice and generate reports Pros Busy accounting is huge big product but still missing some basic feature like if you want to make GST number based cash invoice then there is no system like other software to generate . Cons There is no poroper graph comparison for monthly sale reviews Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Price cost was higher in tally at the time we switched but now busy also increased prices and yearly charges Review Source KD Kamal D. Admin Accounting Used the software for: 2+ years ### "Execellent " May 9, 2026 5.0 Overall experience with BUSY has been smooth, efficient, helpful for managing daily accounting tasks Pros I liked BUSY most for its simple interface, smooth workflow, and efficient accounting good features. Cons I liked least about BUSY is that the interface modern and easier to navigate and easy to use & learn Review Source VR Verified Reviewer director Information Technology and Services Used the software for: 2+ years ### "Busy Is Easy " May 21, 2026 4.0 mix experiance with busy accounting software is very good very easy to use and all reports are very easy Pros value for money very good customer support easy to use reports are good gst report is perfect unique features Cons Speed is very slow sometime when data size is heavy some time give run time error some time data mismatch in reports. Review Source VA Vaibhav A. Owner Apparel & Fashion Used the software for: 2+ years ### "Busy makes business, accounting, stock management very easy!!" November 30, 2023 5.0 Busy was my first accounting software It makes business handling very easier as compared to manual accounting. For me busy is best, i do not need to upgrade to any other accounting software ever! Pros Accounting features, inventory management, bls services, reports, gst services 💯 Cons Everything is good 👍 I do not find anything which needs to be upgraded Review Source DB Deepak B. Founder Pharmaceuticals Used the software for: 2+ years ### "Using BUSY since 8 years" November 30, 2023 4.0 It's good and that's why we are using BUSY since 8 years for all our needs like accounting, inventory management, billing, book keeping and for MIS Reports. Pros Ease of use and easy to understand functionality. It's like iPhone ..... Cons Local vendors technical support is very poor and also very unprofessional in behaviour towards customers. Review Source mA muhammad A. Network Engineer Consumer Goods Used the software for: 2+ years ### "Busy accounting" November 26, 2020 5.0 it is a good software for sales, purchase, inventory management and account management but its unavailability as a cloud application makes it unpopular among other applications which are available on cloud. Pros I have been using this software to create sale orders, invoices and using reports of forecasting and general ledger to check which client has out standing balance and give them a follow-up call to make payments on time or overdue payments. Cons some times it get very difficult to use the software when i am not in the office and configuring port forwarding makes the server at a risk of getting cyber attacks. Review Source SL Sohil L. ADMIN Wholesale Used the software for: 1-2 years ### "SATISFIED USER" December 8, 2023 5.0 Pros ALL FUNCTIONS ARE SO EASY THEN OTHER ACCOUNTING SOFTWARE AND PERFECT REPORTING. Cons BUSY WHATSAPP FACILITY is cheap because send link not directly send pdf Review Source PS Praveen S. Owner Retail Used the software for: 2+ years ### "Best accounting software " December 5, 2023 5.0 Pros It is easy to use, it has all the necessary features which is must for accounting Cons Till now I don't have any complaint regarding busy Review Source AG Amit G. Manager - R&D Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Cost Effective" September 9, 2022 4.0 OK for Small Company for Purchase, Invoicing and Ware housing No Provision for revisions for BOM Management Cost effective Pros OK for Small Company for Purchase, Invoicing and Ware housing Cons No Provision for revisions for BOM Management Reason for choosing BUSY Cost effective. To meet Budget Review Source SV Shard V. Owner Computer Hardware Used the software for: 1-2 years ### "Never Buy Busy Software" July 3, 2026 1.0 Very Poor Company Support & High Price and will never recommend anyone to buy busy software. Very poor experience. Pros The Busy Product is overall good products with industry specification. . Cons But the product service and support of very poor and after such a poor support company is increase prices for BLS almost every year or 2 years. Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Because of poor support and expensive renewals Review Source Pankaj P. Accounting Manager Accounting Used the software for: 2+ years ### "Good product with lots of features " December 28, 2024 5.0 I have used busy accounting software for one of my client and I am happy with this software. It's is smooth and dashboard is quite good. Anyone can use this easily. No training required for this. And easily support is available for this if you are encountering any problem. Pros Easy to use. simple and lots of features. Busy is very good accounting software with good features for small businesses. Cons As mentioned above it is good for small businesses. If you have lots of data and you need to do lots of accounting activities. Then this is not for you. Review Source Dimple S. Staff Accountant Accounting Used the software for: 2+ years ### "Fantastic Accounting software to use" January 6, 2025 5.0 One of best accounting software. Using this from last 4 years. Easy to use. Easily integration. Pros It's one of the best accounting software. As it provides fully inventory support and easy to pull the accounting reports like balance sheet, profit and loss. Aging reports. Etc. Customer support is also good. Cons I love this product. Using this from last 4 years. As of now there is no big loophole in the product. Whenever find any difficulty support team is there. Review Source hK harpak K. owner Automotive Used the software for: Less than 6 months ### "worst software" May 7, 2025 1.0 please do not buy this software this is very poor Pros recently i have purchased and install busy accounting software on \[sensitive content hidden\] my subscription id is \[sensitive content hidden\]. from ( AN INFOTECH franchisee holder ) i called on customer support and ask them foe closing balance on sales invoice they tells it will charge 1800+gst then i said please guide me how can i get get item wise daily profit report from the soft ware you have calculate manually , i ask them that why i installed this software if i have to calculate manually, the don't have any solution for me don,t pick my call . Cons there are many numbers of problems in this software that like this if you want to get any report you go through many numbers of tabs and very complicated to operate Review Source Anuj K. Enterprise Specialist Information Technology and Services Used the software for: 2+ years ### "Best Accounting Software for Business" August 20, 2022 5.0 my overall experience with busy is great, i am using this software from past 6+year and it made my life easy in accounts. previously i was using tally prime which quite difficult to operate and no fresh user can use it but here it so easy to operate for fresh and new users too. Invoice creation was so time consuming work by doing manually but in busy software it so steady and quick Pros Busy is super easy to operate as it does not require any special course or training before using it. busy comes with tons of features like billing and invoice creation which other accounting software doesn't have. i can easily operate it, maintain ledger and accounts. busy made my work easy in daily life official work. financial statements, account statements , sales report and summary all are available here. Cons The only i did not like is that i paid for whole software and i cannot use it without hardware key and it is difficult to operate your old data once you upgrade to next version. you would need assistance from customer support to do so. Review Source RJ Rajesh J. Sales manager Accounting Used the software for: 2+ years ### "Busy software features and customisation " March 17, 2024 5.0 Overall software is good in all manner and in budget Pros Very good for report and inventory management Cons Mobile access is not there, so that status can be tracked from anywhere Reason for choosing BUSY Because of reports and reports customisation features Review Source RC Rajkamal C. Manager Hospital & Health Care Used the software for: 2+ years ### "Perfect solution to keep accounting & inventory managment, particularly after implementation of GST" November 30, 2023 5.0 Pros Simplicity, configurable reports, robust customer support. I can say BUSY have most powerful GST features in all accounting software available today in this price range. Cons Bank reconciliation feature should be improved & tools should be provided to import bank statements of different banks. Review Source Fazl A. Implementation & Support Specialist Information Technology and Services Used the software for: 1-2 years ### "Busy for Accounting and Sale Representatives" November 14, 2020 5.0 I had been administering the product with its installation on the server and on all the employee's computers from creating accounts and providing remote desktop access so that all the sales and accounting representatives can work in a centralized manner and keeping the inventory up to date with the new and up coming products to feed into the system along with their specifications and cost per item or full carton costs along with Sales Tax, GST, etc. I was also Creating sale order, purchase order, sale invoices and kept updating the inventory. Pros It has many features including forecasting, inventory management, ledger management, tax management, customizable reporting and very easy to use for non-technical employees. Cons We were using a desktop application and it had some security loopholes due to which our server kept getting attached by ransomware and other cyber attacks due to which we had to take daily backups, which after a point got very annoying. Review Source AM Amit M. Director Education Management Used the software for: 2+ years ### "Best Accounting Software for all businesses" September 20, 2022 5.0 My overall experience is great and it does not require extensive training to work on this software, you can use this software and even customize this software according to your organization requirements Pros Ease to maintain financial records and create taxation reports, track all your receivables and payables. Cons No Auto-Save option available data gets lost if you don''t save it Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.