Focus WMS Ratings

Overall
3.5/5
Ease of Use
4/5
Customer Service
2.5/5

About Focus WMS

Focus WMS is a leading inventory and warehouse management system with innovative product features to plan and monitor storage, logistic, distribution, supply chain, human resource, and costs. Easy-to-use interface of the software combined with the speed, accuracy, and savings, maximizes logistics performance and fulfilment capabilities of establishments. The dynamic and cost-effective solution enabled with advanced wireless and barcode technology supports complex fulfilment operations Learn more about Focus WMS

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Showing 16 of 16 reviews

Showing Most Helpful

Showing 16 of 16 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
viquar j.
Manager order process
Electrical/Electronic Manufacturing, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
4/5
Features
2/5
Value for Money
1/5
Likelihood to Recommend
3/10
Reviewer Source 
Source: Capterra
February 9, 2019

“labourous task”

Overallover experience is user has to enter all data . report are to be provided which actually required in real time work. always the user log in it should display an alert if the due document to complete that job has elapsed.
Proscopy documents is easy. need to customize the software as per the users . the customize team need to minutely study each user requirement which is not done by the Focus team. To implement then again go back to user for review and revise if any short coming.
Conswe need to work old method all entries done by users. Software should display list of all pending things on user screen. user login should know the pending work and once that job completed that entry from pending list should not be there. now user has to search what is pending things or next document he / she has to enter. example The material received so user enter MRN on this screen there should be link to generate Material Issue to Job or Project or delivery note to customer. and software should generate Material issue to job or Project or Delivery note to customer taking all data from MRN. No need for user to enter all the data again in the next document. hope understood the concept.
Reviewer Source 
Source: Capterra
February 9, 2019
JINSON G.
Accountant
Mechanical or Industrial Engineering, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
February 8, 2019

“Focus-Experience-Review”

OverallIn my 6years of experience with your ERP system, overall it is very good. When it comes to accounts part, I am not fully satisfied with your ERP. It may be because of my previous experience with the other ERP systems. Also your some customer service agents are not capable of doing new changes in ERP as per our current requirement.
ProsI am very much impressed with your ERP customization part and the way you are providing each report as per each entry.
ConsAs I mentioned above, I am very interested in customization part of Focus ERP, easy to make or adopt new changes as per our requirement. Likewise your inventory and payroll system is very useful when maintaining project-based costing.
Reviewer Source 
Source: Capterra
February 8, 2019
James T.
Chief Accountant
Wholesale, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
February 5, 2019

“Software Application on Day-to-Day Business”

OverallFocus as a day-to-day business application is one of the best when it comes to the features and the options that Focus has. I believe it can serve all most all the requirements that a company requires. But the main issue that we as a company facing is the support from Focus team. So, if the Focus support team can generate a better service, I belive all the users can get the maximum benifit of Focus.
ProsThe features and the options that the Focus application has
ConsThe reporting layouts, the reporting layouts should be able to customize according to the requirement of the users.
Reviewer Source 
Source: Capterra
February 5, 2019
AMIT D.
Finance Dept
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
2/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
February 5, 2019

“Focus Software ”

OverallDecent experience with several pros & cons. Average I will rate 3 out of 5 for the overall experience
ProsCrystal reports, easy to export in excel, lucid modules
ConsSeveral occasions software generates 2 different reports hence we need to tally many reports manually in excel, during financial closing at the year end the software never carries forward the correct balances.
Reviewer Source 
Source: Capterra
February 5, 2019
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Hemanth S.
Head of IT
Retail, 501-1000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
2/5
Features
2/5
Value for Money
3/5
Likelihood to Recommend
2/10
Reviewer Source 
Source: Capterra
February 8, 2019

“My Review”

OverallFocus WMS is good for small businesses as it is easy to use and manage. For us we need more features but unfortunately not available. Support is very poor and people sitting in support team are not very professional
ProsEasy to use and manage.doesnt require much investment
ConsNot many features, poor support and lack of security
Reviewer Source 
Source: Capterra
February 8, 2019
Venkata P.
Commercial Director
Food & Beverages, 201-500 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
4/5
Customer Service
1/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
February 8, 2019

“Focus user”

OverallNot great. I have recommended for some other companies, their experience is also reliability of the team is very bad.
ProsEase of use of the software. Menu driven
ConsConsistence and reliability of the software is not there. Support by the team is very very bad.
Reviewer Source 
Source: Capterra
February 8, 2019
MANOJ KUMAR J.
MANAGER
Pharmaceuticals, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 5, 2019

“Focus WMS Review”

OverallSOFTWARE IS LITTLE LESS THAN EXCELLENT BECAUSE OF FREQUENT CHANGES IN GOVT LAWS MAKING LITTLE BIT DIFFICULT TO UNDERSTAND BY US
ProsIT IS MOST EASY TO USE ,WE CAN SAY USER FRIENDLY
ConsSCREEN SIZE FOR INVOICING & VOUCHERS, IT IS DIFFICULT TO CHECK DETAILS WHILE RAISING INVOICES
Reviewer Source 
Source: Capterra
February 5, 2019
Verified Reviewer
Military, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
5/5
Customer Service
2/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 9, 2019

“A Review from Accountant”

OverallInventory Management, Accounts
ProsEase of Use, People without accounting background can easily enter the data and run the reports
ConsLack of proper customer support, issues with implementation
Reviewer Source 
Source: Capterra
February 9, 2019
Bhushan R.
Manager
Chemicals, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
February 8, 2019

“Focus ERP”

OverallOverall i think that its a satisfactory system
ProsCustomization in Reports. We can check reports as per our requirement
ConsProcess to upload Bill of Material. We think tht it should be more ease to operate
Reviewer Source 
Source: Capterra
February 8, 2019
zoher h.
accountant
Building Materials, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
1/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
February 5, 2019

“FOCUS SOFTWARE”

Overalluser friendly
ProsCreating account report and move account from one place to other
ConsReporting system and inventory report statement of account
Reviewer Source 
Source: Capterra
February 5, 2019
Verified Reviewer
Accounting, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 9, 2019

“Focus review”

ProsThis software is very easy and helpful assisting to any accountant
ConsLedgers and financial statements also journals
Reviewer Source 
Source: Capterra
February 9, 2019
nasir s.
Accountant
Civil Engineering, 51-200 employees
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
1/10
Reviewer Source 
Source: Capterra
February 5, 2019

“Focus WMS review”

OverallCompletely Waste of Money.
Prosuser interface is user friendly only....
ConsOnly basic accounting coming with a huge cost for nothing, Very bad customer service, upgraded in 2017 paid in 2017 but until now waiting for invoice, if you have some problem with a menu they will say use another one leave it, some reports are generating after a huge delay but they will make sure that fault is in your network not our software, Lot of bugs, stop working anytime, stop responding, Complained alot of time before but now even we feel ashamed of calling again and again.
Reviewer Source 
Source: Capterra
February 5, 2019
Biju A.
VP
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
1/5
Ease of Use
2/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
February 5, 2019

“ZERO customer support and an average product”

OverallTotally disheartening. In the one and a half years experience company never kept their words and the product never worked. NEVER BUY
ProsNothing. This is a beautiful bundle of false promises and a non-functional product.
ConsThis list is endless. 1. It makes mistakes in basic addition. 2. Closing amount does not match in trial balance debit and credit. 3. Closing balance of individual ledger not reflecting in Trial balance. 4. Pathetic customer support Overall a bundle of mistakes where our accounting department doesn's get time to do any work other than correcting Focus' mistakes
Reviewer Source 
Source: Capterra
February 5, 2019
Verified Reviewer
Retail, 11-50 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 9, 2019

“Amazing software”

OverallIts as an everyday business application, standout amongst the best with regards to the highlights and the choices it has. I trust it can serve almost every one of the necessities that an organization requires. However, the principle issue is that we, as an organization confronting is the help from its support.
ProsOutwardly satisfying and simple to pursue. It has about each element one could ever require and its very simple to learn. I love the menu!
ConsRevealing framework and stock report of accounts.
Reviewer Source 
Source: Capterra
February 9, 2019
Verified Reviewer
Computer & Network Security, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
2/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
February 5, 2019

“Very reliable”

ProsThe functioning is very easy and easy to operate
ConsSome adjustments are a bit difficult to understand
Reviewer Source 
Source: Capterra
February 5, 2019
Mahmood P.
Finance Manager
Oil & Energy, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
February 5, 2019

“FOCUS”

ProsEasy to use all the menus, and linking the documents
Conscustomization by the user, and upload to a backup server directly.
Reviewer Source 
Source: Capterra
February 5, 2019