# Page 16 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is DealerCenter the right Auto Dealer solution for you? Explore 1482 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/71935/DealerCenter/reviews --- DealerCenter 4.9 (1482) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 16 - Reviews of DealerCenter ## Showing most helpful reviews Showing 376-400 of 1482 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GR Greg R. Owner Used the software for: 2+ years ### "customer service agent was very helpful with helping me getting me setup with dealercenter. He was very helpful throu" July 24, 2018 5.0 Pros The best thing about is that I get to control everything from my computer. It makes it easy for me to print out forms Cons I cant think of anything at the moment, but if I have a problem Review Source JL JESUS L. sales manager Automotive Used the software for: 2+ years ### "FlagStaff Auto " November 13, 2018 5.0 I was locked out of my account but the support staff was very helpful and patient in getting me sorted out. Kudos to this guy Pros I wasn't able to login but everything got sorted out Cons I can't think of anything right now currently Review Source KR Kiara R. Marketing Director Used the software for: 6-12 months ### "I love DealerCenter! customer service agent was extremely helpful during the website development." January 3, 2018 5.0 Pros The software is user friendly. I liked having someone to work close with on the development of the upgraded website. The design is very fresh and clean, setting our dealership apart from the competition. Cons While it is not terrible, the inventory is synced with another system so it affects the deleted inventory and it pops back up. It may be a human input error on my end, but it is something I deal with. The tech support team has tried to resolve it a few times, but it happens again after a while. Review Source JG Jeff G. Finance/Sales Manager Automotive Used the software for: 1-2 years ### "Brings everything to 1 place" September 18, 2018 5.0 Pros It is a one stop shop for our dealership. Previously we had to use 4-5 different systems for just 1 deal. Now, we ONLY use DC for our DMS, billing, marketing and deals. Cons As someone who has a background in web design, I felt somewhat restricted by the developers as they did not give me access to ALL areas of the back end of the website features. Review Source JL Jerry L. General Manager Used the software for: 2+ years ### "I am very happy with all the help i get and i am very satisfied with my rep Carla she is very awesom" October 7, 2017 5.0 Being able to have everything I need in regards to my business at my fingertips Pros I love how i can use anywhere on any device. i have been w/ DealerCenter since 2013 and have not used anything else. Review Source MG Martin G. account manger Automotive Used the software for: 2+ years ### "Westlake Rep" September 18, 2018 5.0 Dealer Center helps my dealers become more productive and profitable. Pros The customer representative is very helpful in setting up my dealers for this product Cons i don't have any issues here Review Source KB Kimberly B. Office Manager Automotive Used the software for: 2+ years ### "Dealer Center" October 26, 2018 5.0 Pros Its very easy to teach a new user how to navigate. Our rep is fantastic! Cons Adding the address for a new prospect, changes the address incorrectly constantly and it drives me CRAZY everyday. Review Source FS Frank S. Mgr Used the software for: 2+ years ### "Dealercenter is an excellent CRM!!!" June 25, 2018 5.0 Pros We work with every day and they are excellent. Support team is great. The customer service and product are both top notch. The app and desktop version are both wonderful. Cons None Review Source MS Mark S. Sales Consultant Automotive Used the software for: 1-2 years ### "great dealing with the software and the representatives " November 17, 2017 5.0 easing the process dealing with customers and controlling and managing my inventory Pros I've been working with this software for couple years, no issues dealing with them. Website is easy to navigate, to understand and well organised Cons there is not really a thing need to be changed or to be improved but maybe the application need some updates to make it easier Review Source SP Scott P. Senior Account Manager Used the software for: 2+ years ### "Lots of options to help you run your dealership" May 18, 2017 5.0 Pros Its fast and easy to use. Also the help you get from our rep is amazing!!!!! The fact they they can offer DMS< CRM, Buy here pay here, Unlimited Auto checks, NADA and Mobile app. Review Source Jorge M. Ingeniero de sistemas Used the software for: Less than 6 months ### "Easy to use and very profitable. Efficiency in terms of speed, precision and perseverance." March 12, 2018 4.0 It is fast without delays or loading times. Quite simple to use and web based so you can access the distributor from any device and anywhere. Pros The user interface and reliability are very good, it allows adding inventory with great ease, this area of the software is very attractive. The ease of use and ability to multitask in a single environment is what attracts me the most. Customer service is extremely useful. Cons Report customization is difficult to understand without technical support at times. The amount of pop-ups needed to perform the simplest tasks is a bit annoying and creates delays in use once too many windows are opened. Review Source HA Hosam A. Owner Automotive Used the software for: 2+ years ### "Very Excellent!" November 21, 2018 5.0 Pros There is a lot of things you can do inside in house. Buy here pay here, autocheck, all my inventory is managed as well. Cons No cons that I can think of at this time. Review Source BS Bob S. Owner/Mgr Used the software for: 1-2 years ### "Dealer Center software has a lot to offer but reporting has a lot room for the improvement. " October 28, 2017 4.0 Online program easy to connect and has almost all the features needed to run the dealership. Pros Cloud based systems. Easy to connect with lenders. Website support and advertisement integration are good features. Cons Reporting can be improved Fewer customer service rep compare to Frazer which has un parallel awesome service support without any delay. Review Source DW Deshon W. Finance manager Automotive Used the software for: 2+ years ### " Our Dealer Center experience" October 17, 2018 5.0 I have not had any problems with Dealer Center.. Pros I like the way it was user friendly and is able to transfer directly to Dealer Center.. Cons The fact that it does not offer quality leads.. Review Source NJ Natalie J. Admin Used the software for: Less than 6 months ### "Juan E. is awesome! He has been my DC savior! The program is simple enough to use once I catch on " November 20, 2017 4.0 The website and the credit reports for the customers. Since I've learned how to run the report and "understand" it, I better know how to help my customers. Zach w/ Westlake is great too!!! Pros Computer software is easy for me to catch on once I use it and understand what I'm doing. This is a new field for me. Juan E. has been there holding my hand through the whole process. Cust support representative has the patience of a turtle. I asked so many questions, over and over; he broke things down to elementary level for me. He walks me step by step through the process. Everytime I call him, he's the same - jovial, cordial, and smart!!! Cons For someone new to this field as myself, I would have liked a flowchart or some kind of checklist to where I could have followed for the paperwork. I still don't know ALL the paperwork I need for an export deal or out of state deal. Review Source CM Charles M. Owner; General Manager Automotive Used the software for: 6-12 months ### "Excellent customer service and training" March 26, 2020 5.0 \[SENSITIVE CONTENT HIDDEN\] is my account executive and she is the BOMB DOT COM!!!! I am not very "tech savvy" at all but she is extremely patient and dedicated to helping me understand how can work for my dealership. Pros Once trained, it is super easy to use and very time efficient. Cons I haven't found anything that i don't like yet. Review Source KB Kal B. Management Used the software for: 2+ years ### "Dealer Center Review" March 1, 2018 5.0 The benefits include Auto Check and my dealer rep Pros Auto Check/Auto Check App Cons The only issue that I could possibly have is if they removed my rep from my territory, that is the truth. Review Source Philip S. General Sales Manager Used the software for: Less than 6 months ### "Great people and Great product" October 14, 2017 5.0 Value and a great set of tools. Pros The product is one of the best I've seen as an Independent dealer. Offers a lot of bang for the buck. Cons At first my rep seemed a little overburdened, but came through and provided me a very professional business experience. Review Source MJ Mariam J. operation manager Automotive Used the software for: 1-2 years ### "will be great with a few improments " January 16, 2020 4.0 love the all in one feature Pros all in one makes your job go by so much faster Cons how it keeps opening up new windows as you go through deal Review Source SP Seff P. Manager Automotive Used the software for: 2+ years ### "Dealer center is a very user friendly dms" March 10, 2017 4.0 My experience with Dealer Center has Been excellent. The Help is always there when you need it. Very user friendly! i would suggest it to anyone! Pros that it's easy to use Cons Too many steps to print bookouts. Review Source NM Nahed M. Owner Automotive Used the software for: 1-2 years ### "THE BEST IN THE GAME HANDS DOWN" June 21, 2019 5.0 Pros I love the organization of the software and easy to figure out. Cons Nothing about this software is an issue, I absolutely love it. Review Source AG AL G. F & I Automotive Used the software for: 2+ years ### "I love Dealer Center" March 14, 2017 5.0 Dealer center is easy, simple, and you can access it from any ware . I have the best Product specialist in the world. You can call her any time and she will be there for me. she is amazing. Pros it's easy Cons very slow Review Source JC JASON C. owner Automotive Used the software for: 2+ years ### "Dealer Center/Any Credit Auto " November 13, 2018 5.0 Bryan our rep was super helpful letting me know about the new website and features Pros I like that it has a clean layout and isn't like DOS Cons I can't think of anything right now this moment Review Source LS LAURA S. OWNER Used the software for: 2+ years ### "CUST SUPPORT REP WAS A PROFESSIONAL IN ALL QUESTIONS ASKED. VERY PUNCTUAL I N ACCOMPLISHING ALL ERROR IN OUR PART " March 7, 2018 5.0 Pros EASY TO DEAL WITH ESPECIALLY YOUR AGENT . HER HANDS ON IS ALWAYS ON POINT. THE DEAD LINES ARE ALWAYS BROUGHT TO OUR ATTENTION AND WELLS AS ALL PRICES OR CHANGES. Review Source RR Rene R. Administrator Automotive Used the software for: Less than 6 months ### "Hyper very expensive" October 26, 2021 2.0 Pros I don't have any positive references, I feel like they're only going for the money Cons These people always change the price, it is a lie that they are $ 60m they always charged $ 120, the platform is slow, the support is slow and I see that they are liars, I do not recommend them. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.