# Page 16 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

---

DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 20th, 2026

# Page 16 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 376-400 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JG

Jeff G.  
Finance/Sales Manager  
Automotive  
Used the software for: 1-2 years

### "Brings everything to 1 place"

September 18, 2018

5.0

Pros

It is a one stop shop for our dealership. Previously we had to use 4-5 different systems for just 1 deal. Now, we ONLY use DC for our DMS, billing, marketing and deals.

Cons

As someone who has a background in web design, I felt somewhat restricted by the developers as they did not give me access to ALL areas of the back end of the website features.

Review Source

JL

Jerry L.  
General Manager  
  
Used the software for: 2+ years

### "I am very happy with all the help i get and i am very satisfied with my rep Carla she is very awesom"

October 7, 2017

5.0

Being able to have everything I need in regards to my business at my fingertips

Pros

I love how i can use Dealercenter anywhere on any device. i have been w/ DealerCenter since 2013 and have not used anything else.

Review Source

MG

Martin G.  
account manger  
Automotive  
Used the software for: 2+ years

### "Westlake Rep"

September 18, 2018

5.0

Dealer Center helps my dealers become more productive and profitable.

Pros

The customer representative is very helpful in setting up my dealers for this product

Cons

i don't have any issues here

Review Source

KB

Kimberly B.  
Office Manager  
Automotive  
Used the software for: 2+ years

### "Dealer Center"

October 26, 2018

5.0

Pros

Its very easy to teach a new user how to navigate. Our rep is fantastic!

Cons

Adding the address for a new prospect, changes the address incorrectly constantly and it drives me CRAZY everyday.

Review Source

FS

Frank S.  
Mgr  
  
Used the software for: 2+ years

### "Dealercenter is an excellent CRM!!!"

June 25, 2018

5.0

Pros

We work with DealerCenter every day and they are excellent. Support team is great. The customer service and product are both top notch. The app and desktop version are both wonderful.

Cons

None

Review Source

MS

Mark S.  
Sales Consultant  
Automotive  
Used the software for: 1-2 years

### "great dealing with the software and the representatives "

November 17, 2017

5.0

easing the process dealing with customers and controlling and managing my inventory

Pros

I've been working with this software for couple years, no issues dealing with them. Website is easy to navigate, to understand and well organised

Cons

there is not really a thing need to be changed or to be improved but maybe the application need some updates to make it easier

Review Source

SP

Scott P.  
Senior Account Manager  
  
Used the software for: 2+ years

### "Lots of options to help you run your dealership"

May 18, 2017

5.0

Pros

Its fast and easy to use. Also the help you get from our rep is amazing!!!!! The fact they they can offer DMS< CRM, Buy here pay here, Unlimited Auto checks, NADA and Mobile app.

Review Source

Jorge M.  
Ingeniero de sistemas  
  
Used the software for: Less than 6 months

### "Easy to use and very profitable. Efficiency in terms of speed, precision and perseverance."

March 12, 2018

4.0

It is fast without delays or loading times. Quite simple to use and web based so you can access the distributor from any device and anywhere.

Pros

The user interface and reliability are very good, it allows adding inventory with great ease, this area of the software is very attractive. The ease of use and ability to multitask in a single environment is what attracts me the most. Customer service is extremely useful.

Cons

Report customization is difficult to understand without technical support at times. The amount of pop-ups needed to perform the simplest tasks is a bit annoying and creates delays in use once too many windows are opened.

Review Source

HA

Hosam A.  
Owner  
Automotive  
Used the software for: 2+ years

### "Very Excellent!"

November 21, 2018

5.0

Pros

There is a lot of things you can do inside dealercenter in house. Buy here pay here, autocheck, all my inventory is managed as well.

Cons

No cons that I can think of at this time.

Review Source

BS

Bob S.  
Owner/Mgr  
  
Used the software for: 1-2 years

### "Dealer Center software has a lot to offer but reporting has a lot room for the improvement. "

October 28, 2017

4.0

Online program easy to connect and has almost all the features needed to run the dealership.

Pros

Cloud based systems. Easy to connect with lenders. Website support and advertisement integration are good features.

Cons

Reporting can be improved Fewer customer service rep compare to Frazer which has un parallel awesome service support without any delay.

Review Source

DW

Deshon W.  
Finance manager  
Automotive  
Used the software for: 2+ years

### " Our Dealer Center experience"

October 17, 2018

5.0

I have not had any problems with Dealer Center..

Pros

I like the way it was user friendly and is able to transfer directly to Dealer Center..

Cons

The fact that it does not offer quality leads..

Review Source

NJ

Natalie J.  
Admin  
  
Used the software for: Less than 6 months

### "Juan E. is awesome! He has been my DC savior! The program is simple enough to use once I catch on "

November 20, 2017

4.0

The website and the credit reports for the customers. Since I've learned how to run the report and "understand" it, I better know how to help my customers. Zach w/ Westlake is great too!!!

Pros

Computer software is easy for me to catch on once I use it and understand what I'm doing. This is a new field for me. Juan E. has been there holding my hand through the whole process. Cust support representative has the patience of a turtle. I asked so many questions, over and over; he broke things down to elementary level for me. He walks me step by step through the process. Everytime I call him, he's the same - jovial, cordial, and smart!!!

Cons

For someone new to this field as myself, I would have liked a flowchart or some kind of checklist to where I could have followed for the paperwork. I still don't know ALL the paperwork I need for an export deal or out of state deal.

Review Source

CM

Charles M.  
Owner; General Manager  
Automotive  
Used the software for: 6-12 months

### "Excellent customer service and training"

March 26, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\] is my account executive and she is the BOMB DOT COM!!!! I am not very "tech savvy" at all but she is extremely patient and dedicated to helping me understand how DealerCenter can work for my dealership.

Pros

Once trained, it is super easy to use and very time efficient.

Cons

I haven't found anything that i don't like yet.

Review Source

KB

Kal B.  
Management  
  
Used the software for: 2+ years

### "Dealer Center Review"

March 1, 2018

5.0

The benefits include Auto Check and my dealer rep

Pros

Auto Check/Auto Check App

Cons

The only issue that I could possibly have is if they removed my rep from my territory, that is the truth.

Review Source

Philip S.  
General Sales Manager  
  
Used the software for: Less than 6 months

### "Great people and Great product"

October 14, 2017

5.0

Value and a great set of tools.

Pros

The product is one of the best I've seen as an Independent dealer. Offers a lot of bang for the buck.

Cons

At first my rep seemed a little overburdened, but came through and provided me a very professional business experience.

Review Source

MJ

Mariam J.  
operation manager  
Automotive  
Used the software for: 1-2 years

### "will be great with a few improments "

January 16, 2020

4.0

love the all in one feature

Pros

all in one makes your job go by so much faster

Cons

how it keeps opening up new windows as you go through deal

Review Source

SP

Seff P.  
Manager  
Automotive  
Used the software for: 2+ years

### "Dealer center is a very user friendly dms"

March 10, 2017

4.0

My experience with Dealer Center has Been excellent. The Help is always there when you need it. Very user friendly! i would suggest it to anyone!

Pros

that it's easy to use

Cons

Too many steps to print bookouts.

Review Source

NM

Nahed M.  
Owner  
Automotive  
Used the software for: 1-2 years

### "THE BEST IN THE GAME HANDS DOWN"

June 21, 2019

5.0

Pros

I love the organization of the software and easy to figure out.

Cons

Nothing about this software is an issue, I absolutely love it.

Review Source

AG

AL G.  
F & I  
Automotive  
Used the software for: 2+ years

### "I love Dealer Center"

March 14, 2017

5.0

Dealer center is easy, simple, and you can access it from any ware . I have the best Product specialist in the world. You can call her any time and she will be there for me. she is amazing.

Pros

it's easy

Cons

very slow

Review Source

JC

JASON C.  
owner  
Automotive  
Used the software for: 2+ years

### "Dealer Center/Any Credit Auto "

November 13, 2018

5.0

Bryan our rep was super helpful letting me know about the new website and features

Pros

I like that it has a clean layout and isn't like DOS

Cons

I can't think of anything right now this moment

Review Source

LS

LAURA S.  
OWNER  
  
Used the software for: 2+ years

### "CUST SUPPORT REP WAS A PROFESSIONAL IN ALL QUESTIONS ASKED. VERY PUNCTUAL I N ACCOMPLISHING ALL ERROR IN OUR PART "

March 7, 2018

5.0

Pros

EASY TO DEAL WITH ESPECIALLY YOUR AGENT . HER HANDS ON IS ALWAYS ON POINT. THE DEAD LINES ARE ALWAYS BROUGHT TO OUR ATTENTION AND WELLS AS ALL PRICES OR CHANGES.

Review Source

RR

Rene R.  
Administrator  
Automotive  
Used the software for: Less than 6 months

### "Hyper very expensive"

October 26, 2021

2.0

Pros

I don't have any positive references, I feel like they're only going for the money

Cons

These people always change the price, it is a lie that they are $ 60m they always charged $ 120, the platform is slow, the support is slow and I see that they are liars, I do not recommend them.

Review Source

AB

ALBERTA B.  
FINANCE MANAGER  
Automotive  
Used the software for: 2+ years

### "EXCELLENT PROGRAM "

March 11, 2017

5.0

Great product, very easy to use & support & training is great. so far it has been a great investment. Anytime I need help you are there to help AND Walter is AWESOME!!!!

Pros

PRICE, FRIENDLY SUPPORT

Cons

N/A

Review Source

JM

Jose M.  
Sales Rep  
Automotive  
Used the software for: 2+ years

### "Review for Precious "

November 21, 2018

5.0

Pros

What I like most about this software is that it is easy to work with

Cons

What I least about this software is that we weren't able to run credit due to verification

Review Source

dH

derek H.  
owner  
Automotive  
Used the software for: 2+ years

### "Dealer Center Ace High "

November 21, 2018

5.0

Our rep was great in getting me setup w/ Dealertrack and solid follow through.

Pros

ease of use of the system. convenient that it's online

Cons

To get others banks in, dealertrack signup

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.