# Page 17 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 17 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 401-425 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AO

ALI O.  
OWNER  
Automotive  
Used the software for: 1-2 years

### "dealerceter is great and he was helpful!!"

September 21, 2018

5.0

Pros

Dealercenter is easy to use and I like how great the customer service is.

Cons

The system works well. I have no complaints

Review Source

BR

Brian R.  
Owner  
Automotive  
Used the software for: 2+ years

### "Great support!! The reps was very knowledgeable!"

January 31, 2019

5.0

Very good experience! Great products!

Pros

Easy to use and the reps were knowledgeable and Helpful !! I recommend!

Cons

None great products and professional help by the reps!

Review Source

JR

JAIRO R.  
OWNER  
Consumer Services  
Used the software for: 1-2 years

### "DCR"

October 8, 2018

5.0

GREAT! I REALLY ENJOY HAVING DEALER CENTER

Pros

ALL THE SERVICES AVAILABLE ON THE SOFTWARE. IT HAS BEEN REALLY NICE TO HAVE SO MUCH AVAILABLE IN ONE SOFTWARE. IT HAS BEEN REALLY EASY TO USE.

Cons

I HAVE BEEN HAVING PROBLEMS WITH MY PRINTING OF CONTRACTS FOR MY WESTLAKE DEALS. PROBLEM HAS NOT BEEN FIXED WHEN I CALL IN FOR HELP.

Review Source

AV

Asim V.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "V1 Autos Inc"

November 3, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\] did an excellent job with training

Pros

I like how everything is all in one place and very simple to use and navigate. All forms and docs in one place. Having used CarsForSale and MoneyMaker, DC is a better system that doesn't confuse me and has everything from marketing to the amazing CRM system which they don't offer.

Cons

Nothing yet at this moment that I can think of

Switched from

[Dealer Car Search](https://www.capterra.com/p/169090/Dealer-Car-Search/)

Doesn't offer all the features DC does

Review Source

TA

Taofeek A.  
Manager  
Automotive  
Used the software for: 6-12 months

### "Experience using DealerCenter"

August 1, 2019

5.0

Using dealercenter is saving me time with marketing, the system feeds to 3rd parties on its own.

Pros

I like the fact that I can push my inventory to 3rd parties and Facebook Market place. In the past I had to do everything manually, it saves me time now.

Cons

nothing least for now, everything is good

Review Source

NA

NABIL A.  
SALES / FNI  
Automotive  
Used the software for: 2+ years

### "EXCELLENT"

February 15, 2019

5.0

GREAT SYSTEM

Pros

E- CONTRACTING / QUICK RESPONSE WELL INTEGRATED EASY TO USE

Cons

THE EMAILS IN THE CRM ENCRYPTED , THE ALWAYS CHANGING OF PASSWORDS IS ANNOYING

Review Source

SV

Scott V.  
Manager  
Automotive  
Used the software for: 6-12 months

### "Auto Group of Louisville "

February 22, 2019

5.0

rep helped me get setup w/ a custom printpack. Excellent customer service and very professional. Took his time and answered all the questions

Pros

Having the function to be able to switch dealerships with a click of a button

Cons

Getting used to using the system took a bit longer compared to R&R for 20 years

Review Source

AA

Alain A.  
Owner  
Automotive  
Used the software for: 2+ years

### "DealerCenter Review"

October 23, 2018

5.0

So far so good with DealerCenter

Pros

The software is easy to manage with one product/system

Cons

It takes some getting used to but once I use it enough it will get easier

Review Source

MJ

Millern J.  
owner  
Automotive  
Used the software for: 6-12 months

### "DMS"

July 15, 2019

5.0

I am moving to Dealer Center from Frazer. It is convenient and a lot easier to use. I love the support, Great training from the beginning and an easy to use DMS, inventory, financing, in one program., and as a good bonus desking tool

Pros

the DMS works great. I plan on switching over

Cons

I like everything . I have no complaints.

Review Source

BL

Ben L.  
Salesman  
Banking  
Used the software for: 1-2 years

### "A Great System!!"

October 8, 2018

5.0

Our customer service rep was a lot of help taught me a lot about the system. The system a variety of tools that can help you run your business efficiently.

Pros

I like how efficiently I can use the system to keep track of customers throughout the entire process.

Cons

The system works for what I need it to and have nothing that it hasn't done yet.

Review Source

bM

brandon M.  
owner  
Automotive  
Used the software for: 1-2 years

### "GETS THE JOB DONE "

December 5, 2018

5.0

Listen whatever your using now get rid of it. Best software on the market with customer service

Pros

Has everything you need to get the job done and run a successful dealership. Very easy to use

Cons

Honestly I can't find any cons with software. Maybe get more templates for the website. But no need because they customize your web site.

Review Source

OE

Orlando E.  
Manager  
Automotive  
Used the software for: 6-12 months

### "CRM is a great tool."

December 18, 2018

5.0

Pros

The ease of operations and having the convenience of having everything under one place. The license scan is a big plus. The CRM tool is pretty good as well. DealerCenter's CRM is on par with eLeads and VinSolutions. Support team was a great help in showing me how the CRM works.

Cons

just getting used to the overall system. If you go through a finance deal, it always prompts to enter in all the information before we can desk a deal so it is kind of cumbersome.

Review Source

DG

David G.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Surfside Auto Company "

November 21, 2019

5.0

Man, I should've switched from my old and outdated system Frazer a long time ago. DC has lots of features like being cloud based where I am able to manage my inventory from the auction and on the go. Love DC. (Sensitive Content Hidden) is an outstanding help in getting us sorted out and trained. A++++ experience with him

Pros

Having used DC in the past, there are a ton of new features like the mobile app I'm looking forward to using

Cons

None nothing comes to mind at this time

Switched from

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

Frazer is terrible

Review Source

RT

Ronnie T.  
Finance Director  
  
Used the software for: 6-12 months

### "Great team."

April 9, 2018

5.0

Pros

I can use it anywhere, it is as easy as having an assistant or my office with me at all times. You cannot understand how I help the girls in the office when I am not there and I am able to log on and guide them or reply to lenders. I really like this system.

Cons

It took time getting use to the software. And starting this new venture was not easy to have time to learn the system as I wanted to. But the team took their time and we were able to get it done.

Review Source

KP

Kett P.  
Controller  
  
Used the software for: 2+ years

### "Customer support is wonderful. i have been using this application for over three years. I love it works great!!"

December 5, 2017

5.0

Pros

I seen the old system and the new system the improvements keep getting better and better. Cant wait to see what is next. Just subscribed to the CRM.

Review Source

JD

Jessica D.  
Dealer Principal  
Retail  
Used the software for: 6-12 months

### "My experience with Dealer Center has been wonderful. The program is easy to use & CS is knowledgeabl"

June 1, 2018

5.0

Pros

Ease of use. One stop shop from the beginning to end of a vehicle sale. It provides everything I need from the point of purchase to the point of sale.

Cons

I would like it if the Sales Tax would calculate based off of the zip code of the county that the Buyer is from.

Review Source

iW

irene W.  
owner  
Automotive  
Used the software for: 6-12 months

### "DealerCenter Review"

July 18, 2019

5.0

Pros

Staff is so helpful (the rep)has been so helpful and informative. Just added CRM Pro, looking forward to seeing what all it offers.

Cons

Finance reports are not as ismple as I'd like. I have to call everyone I need a report. I'd like to know how to do it myself.

Review Source

RS

Raj S.  
Owner  
Retail  
Used the software for: 1-2 years

### "Worst Company ever."

October 27, 2018

1.0

tried to call them so many times but no response or any action .

Pros

About the people who work for company. They keep on charging you even after the subscription is canceled. When you call customer support they keep on transferring your line from one to another . Customer support is great at making an excuse but no solution.

Cons

It's not about the software its about the people who manage and don't reply to there customers.They dont care if the customer is satisfied or not.

Review Source

RU

Rukshan U.  
Sales manager  
Automotive  
Used the software for: 1-2 years

### "DealerCenter"

March 12, 2019

5.0

Pros

Great CRM, even the basic, easier to use than pricier options

Cons

Not the best UI, lot of text to filter through

Review Source

jC

javier C.  
owner  
Automotive  
Used the software for: 2+ years

### "Dealer Center Review"

October 18, 2018

5.0

Pros

Ease of use. customer service was always good.

Cons

Price and fees. It was a little high and costly. Sometimes the contracts would not print correctly.

Review Source

RL

Rachael L.  
office manager  
Automotive  
Used the software for: 1-2 years

### "doc fee"

September 4, 2019

5.0

Pros

what I like most about dealercenter is the ease of it

Cons

there is nothing that I don't like about dealercenter

Review Source

JW

Jordan W.  
Agent  
  
Used the software for: 1-2 years

### "Great service!"

June 14, 2018

5.0

Pros

Great service! Their executive was awesome. He showed me how to make my life easier! We used Frazer but this is way more convenient because it keeps everything under the same login portal.

Cons

nothing! As long as I can print out all my print packs and paperwork , I see no negatives with their software.

Review Source

bS

bernard S.  
owner  
Automotive  
Used the software for: 2+ years

### "dlr center training"

February 11, 2019

5.0

need more time to answer intelligently

Pros

Ingrid is helpful dealer center has a lot of features once you master them

Cons

have not used it enough yet to comment

Review Source

JV

JOE V.  
OWNER  
  
Used the software for: 2+ years

### "GREAT SERVICE AND QUICK RESPONSE ! LOVE USING AUTOCHECK IN DEALER CENTER ACCOUNT . DATA IS FAST AND "

February 7, 2018

5.0

Pros

EASY TO NAVIGATE, MAKE CHANGES AND NO CONTRACTS TO SLOW US DOWN . IT'S WEB BASED SO I CAN ACCESS MY DEALER FROM ANY DEVICE. AND ANYWHERE.

Review Source

rC

robert C.  
Owner  
Automotive  
Used the software for: 2+ years

### "Great Job "

October 26, 2018

5.0

my overall experience was so far so good, looking forward to it

Pros

I Could Do It, easy of use no poblems here

Cons

sign up process took a while, the connection

Review Source

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