# Page 19 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

---

DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 20th, 2026

# Page 19 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 451-475 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IL

Igor L.  
Owner  
Automotive  
Used the software for: 2+ years

### "DealerCenter Review"

November 13, 2018

5.0

Pros

I like the ability to use their CRM/Credit APplication other sites

Cons

No major issues but if there is, I will contact my Rep.

Review Source

JM

Joan M.  
Office Manager and Sales  
Automotive  
Used the software for: 2+ years

### "Good customer database option"

November 30, 2020

4.0

Pros

Easy to look up customers and prefill information to create a deal.

Cons

It has a really hard time synching with our vehicle database (Frazer). Almost always have to manually add a vehicle to a deal.

Review Source

FM

Fatima M.  
Manger  
Automotive  
Used the software for: 6-12 months

### "Jean Brown Automotive "

March 29, 2019

5.0

Their rep showed me how to get into the website edits and features. Great customer service!

Pros

I like the fact that it's user friendly, and cloud based tech to work at home in my PJs

Cons

I'd like to have 100 percent control over website with 3rd party plugins

Review Source

GB

Giovanny B.  
Financial Manager  
  
Used the software for: 1-2 years

### "Very helpful!!"

May 1, 2018

4.0

Pros

I use the system most part of my day and it's very helpful in all the ways that you need to close a deal. Great customer support.

Cons

There's nothing that I exactly don't like But Maybe could be set up with more bank options. Like options to finance under company names.

Review Source

LD

Lorena D.  
office manager  
Automotive  
Used the software for: 2+ years

### "econtracting training with Shakir!"

September 24, 2018

5.0

Pros

I like it so far because it is easy to use!

Cons

I like the software, but sometimes there are too many steps in a process!

Review Source

JE

JENNIFER E.  
Finance  
  
Used the software for: 1-2 years

### "Walter in BHPH is wonderful to work with and always has the answers"

November 20, 2017

5.0

Pros

Easy to move around in, self explanatory. The online help is a must have!!! To be able to let them show you how to navigate through the system all while you watch and learn, any questions you can have answered over the phone while they also show you on your computer.

Review Source

JD

Jason D.  
Pres  
Automotive  
Used the software for: 2+ years

### "Carcredit Autogroup"

October 30, 2018

5.0

Pros

Very easy to use, affordable, streamlined, etc.

Cons

I haven't found anything as of yet that doesn't work as advertised.

Review Source

ML

Miguel L.  
Owner  
Automotive  
Used the software for: 2+ years

### "Easy To Used"

July 12, 2017

5.0

Deals !!

Pros

Price very low and complete sofware inventory. costumers deals banks buy here paid here Kelly blue book

Review Source

JF

Joseph F.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Easy to USe"

March 10, 2017

4.0

Dealer Center DMS and buy here pay here is so easy to understand. the system calculates all the fees and sends payment reminders to the customers. I am availbe to easily keep track of my late payments., making it manageable

Pros

that it helps me keep track of my buy here pay here accounts

Cons

better ways to correct bhph accounts

Review Source

CL

Claudio L.  
Director  
  
Used the software for: 2+ years

### "Excellent experience ,the uspport staff made it easy "

February 16, 2018

5.0

Pros

We can work on one site and do it all, we can manage out site, Craigslist, Inventory, Specials with just a click.

Review Source

OT

Oleg T.  
Owner  
Automotive  
Used the software for: 2+ years

### "Been using dealer center for years"

August 8, 2018

5.0

good :)

Pros

intergration, functionality, all-in-one system

Cons

mobile app is not as extensive as desktop. the system is slow

Review Source

TH

Trip H.  
Sales Manager  
Automotive  
Used the software for: 2+ years

### "Rep was super knowlegeable and helped me out tremendously with the overlays on my vehichle phot"

February 20, 2019

5.0

Pros

I like how the overlays upload automatically and it is very simple.

Cons

Dealer Center operates very slowly at times

Review Source

RK

Robert K.  
manger  
Automotive  
Used the software for: 2+ years

### "The executive is awesome"

October 8, 2018

5.0

Pros

crm: speeds up process of buying and structuring deal

Cons

once you learn how to do it, it's pretty self-explanatory

Review Source

CL

Cesar L.  
CEO  
  
Used the software for: 1-2 years

### "AWESOME!!!"

March 10, 2017

5.0

Its a Great Software, always evolving and very simple for anybody to use, Customer support is amazing, always answer and help a lot.

Pros

you can play a lot with the profits and very detail

Cons

it glitches when you switch positions on the buyer and cobuyer. trying to make the buyer a cobuyer, it says it

Review Source

JQ

JOE Q.  
DELAER  
Automotive  
Used the software for: 2+ years

### "AUTOCHECK"

November 6, 2018

5.0

EVERYTHING WAS GOOD ENOUGHT FOR ME

Pros

THE EASE OF EVERYTHING, EASY SET UP PROCESS

Cons

NOTHING REALLY EVERYTHING WORTKED WELL..

Review Source

MF

Marie F.  
Assistant  
  
Used the software for: 6-12 months

### "Customer reps creates a simple platform for our team to excel "

July 6, 2018

5.0

Pros

The software is very user-friendly and not oversaturated with irrelevant tabs. It makes us all work smarter knowing we can create different types of campaigns according to our marketing plan. The feature with voice greeting is also something that makes the first customer call more personalized.

Cons

It cost additionally to use these features. Some features in this CRM should also be implemented in the basic CRM model.

Review Source

JH

Jose H.  
Manager  
Automotive  
Used the software for: 1-2 years

### "Isabelle was so helpful"

November 15, 2018

5.0

I had a good experience overall and got the help i needed

Pros

We asked for assistance because we speak only spanish and Isabelle was able to assist

Cons

I would like to see a system that can track my data with mechanics i work with and have it integrated with my dealer center account.

Review Source

RR

Richard R.  
Owner  
Automotive  
Used the software for: 2+ years

### "Like the software!"

October 16, 2018

5.0

Pros

This system is web-based and i can use it anywhere. ease of use!

Cons

Haven't used it enough to see a problem yet!

Review Source

LH

Lenora H.  
Managing Member  
Automotive  
Used the software for: I used a free trial

### "Grateful Dealer"

January 3, 2020

5.0

Pros

\[SENSITIVE CONTENT HIDDEN\] was and is my trainer on for Dealer Center software. What a great product. I have been completing 7 or 8 documents in the closing package for auto sales one at a time. With Dealer Center, I only have to enter the information once and I'm done. I love it. I, also, love being able to have my inventory in the same place and print off window stickers already completed. \[SENSITIVE CONTENT HIDDEN\] is a very patient teacher as he let me do some practice deals. I am very grateful.

Cons

I am new to this product. To date I have had no problems.

Review Source

HS

Hector S.  
owner  
Automotive  
Used the software for: 1-2 years

### "Fantastic and Unique Service"

April 30, 2018

5.0

Great support from the top.

Pros

I would say that I like how easy the software is to use the most, it allows me to do all my work in one location.

Cons

I do not really have anything bad to say, maybe I would say if they would improve that's always great but it is already good.

Review Source

JN

Jessica N.  
Finance Director  
Automotive  
Used the software for: 1-2 years

### "Dealer Center Useful"

March 10, 2017

4.0

There is always someone to help if I've got tech questions. Dealercenter is simple and easy as far as making sense to a client.

Pros

Most is self explanatory. Most makes complete sense to clients and that makes it easy for us as well.

Cons

Some of the technology could be a bit more user friendly.

Review Source

LC

Lawrence C.  
President  
  
Used the software for:

### "The support staff was very knowledgeable and helpful during the whole experience.... I love the program & ease"

March 26, 2018

5.0

Pros

I love the ease of operation and how easy it is to load on my various computers not to mention my IPhone........ She explained the usage and operation of the software very well and I enjoyed her help immensely..... I know that if I have questions in regards to the operation of the software that I can get in touch with Carla at any time.... Very nice person

Cons

Hey you know what? It really is too early to have any bad opinions of this program but if in the future, if I have any recommendations, I will definitely get on here and let you aware of the problems...

Review Source

MC

Mckinley C.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "Revolutionary Game Changing Dealer Software"

January 18, 2019

5.0

Pros

I have the best trainer. The capabilities he has demonstrate with this software are unmatched. Like the Drivers License and Vin scanner functionality is a game changer. Some much time and effort is saved processing customer information and pulling cars into inventory or just to appraise values. The value of just these two functionalities is more than worth the cost of some DMS systems alone. Hope they never go up in price.

Cons

Only down side is the TVAT for Georgia is not integrated into the system yet which is a pain and its going to be a headache manually entering data into Titletec which can be a little dangerous if you are error-prone. But I hear it's just a Georgia thing. If Dealercenter ever catches on in GA , bye-bye Frazier and Wayne Reaves.

Review Source

KMH

Kathy Marie H.  
Owner  
  
Used the software for: 2+ years

### "Rep has been very helpful she is very knowledgable of the software. Very polite & friendly"

February 27, 2018

5.0

Pros

It is very indepth with losts of information, reports and pretty user friendly. I like the App as well.

Review Source

TD

Tony D.  
General Manager  
  
Used the software for: 1-2 years

### "Customer service is great!"

July 13, 2018

5.0

Pros

easy to use and the help center is always there to help you out if you have any questions. Customer representatives are great.

Cons

I do not like when I hit accept offer, have one of my sales guys close a deal and then the offer I accepted is no longer available.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.