# Page 21 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 21 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 501-525 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

Rafael M.  
Owner  
  
Used the software for: 1-2 years

### "The support staff helped me in timely manner."

July 26, 2018

5.0

Pros

Excellent response, knowledge of the product, recommended 100%. software is pretty easy to use and still learning.

Cons

no complaints at the moment, still learning how to use the software at the moment. we are checking late regarding cons.

Review Source

mJ

michael J.  
MANAGER  
Automotive  
Used the software for: 2+ years

### "AWESOME"

November 21, 2018

5.0

Pros

SUPPORT, ACCESS, AND EASE OF USE!!!!!!!!!

Cons

THERE IS ABSOLTELY NOTHING WRONG WITH DC

Review Source

JP

Jose P.  
Finance Manger  
  
Used the software for: 1-2 years

### "dealer center has been a great experience for me i love being able to manage my dealerships "

February 12, 2018

5.0

I love being able to do finance bhph and cash deals and manage all my inventory inside DC

Pros

i love how i have everything all in one inside dealercenter, i am able to do all my deals and manage everything inisde dealercenter its a greay system love the app.

Review Source

AP

Alex P.  
owner  
  
Used the software for: 6-12 months

### "Great system!!! "

January 10, 2018

5.0

Pros

Very nice looking and functional website! Cust support rep was very helpful with customize web site design and structure! Strong DMS and CRM also! Great choice for that price!

Cons

Users permissions needs to be fixed. Vehicle cost can be changed by finance managers... Add "Deposit" / "Hold" status on deals... ADD status "LOCKED" for finalized deals, so no one can change/play with done deals.

Review Source

RT

Robert T.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Supreme Auto Sales LLC "

October 19, 2020

5.0

Great service everytime we call

Pros

DealerCenter is super easy to navigate and the support we get from \[SENSITIVE CONTENT HIDDEN\] is always great

Cons

i don't like adding vehicles on the desktop as it's tedious

Review Source

RP

Roger P.  
Owner  
  
Used the software for: 1-2 years

### "The system was easy to use with great customer support. One of the rep definitely helped us out with dealing "

July 24, 2018

5.0

Pros

I like Dealercenter because of how easy it is to use the system and how many products are offered from within

Cons

I dont really have anything bad to say about the software but if there is an issue I will contact my rep to take care of it

Review Source

MJ

Markeese J.  
Owner  
Automotive  
Used the software for: 6-12 months

### "E&E Auto Sales LLC "

May 14, 2019

5.0

Rep. got me setup with the bundle and was very helpful with my website. A+ service and support

Pros

I love the mobile app and how easy it is to add cars to my inventory

Cons

I can't think of anything, all good for the moment

Review Source

FV

Francisco V.  
General Sales Manager  
Automotive  
Used the software for: 1-2 years

### "DealerCenter"

March 10, 2017

5.0

Easy to use, have all the information you need at your fingertips. 100%online based! Access your account from anywhere.

Pros

100% Online based! User friendly, have all the information you need at your finger tips!

Cons

Once in a while the pages take a little long to load

Review Source

MO

Maria O.  
Manager  
  
Used the software for: 1-2 years

### "Carla helped me with a couple of problems that have been going on for a while Carla fixed them for u"

February 14, 2018

5.0

Pros

What I like about dealer center is their functions. The system is user friendly. I've been using dealer center for many years.

Cons

My biggest con, for dealer center would be my mobile app experience. It would use some improvements.

Review Source

VR

Verified Reviewer  
Sales & Finance  
Automotive  
Used the software for: I used a free trial

### "Dealer Center "

October 22, 2018

5.0

reduction in human errors is tremendous and saves time and money.

Pros

Easy to use with a simple, and intuitive interface.

Cons

haven't thought of it yet, i like the program

Review Source

lC

luis C.  
owner  
  
Used the software for: 1-2 years

### "help me to get my new website and was a good experience and she complete everything with me"

April 21, 2018

5.0

Pros

hopefullly work with more windws to sell more cars in another web sites and be persistent in get more sales

Cons

in this moment i have no opinion to say something but let me tray and later i call to ask for more help or say thanks

Review Source

MG

Mo G.  
Director of Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Training with our rep"

October 31, 2018

5.0

Our rep was very kind and helpful in training me in the Dealer Center software. He did a great job going through all the options and the different capabilities. Because of his help,​ I will be using your software for our website instead of dealer spike.

Pros

I like the versatility of being integrated with the financing, the sales, and the inventory

Cons

I don't like that the forms are not interactive when printing out the buyers packet.

Review Source

SC

Sarah C.  
Manager  
Automotive  
Used the software for: 2+ years

### "It’s okay depending on banks"

July 20, 2019

3.0

It’s not the best but I have had worse. To each is own with this product for sure

Pros

It works fantastic with westlake and you can run bureaus in seconds.

Cons

Customer service is not great, a lot of banks are not supported by this product.

Review Source

AT

ABDAL T.  
f&i  
Automotive  
Used the software for: 6-12 months

### "Dealer center very to use, my rep is very helpful "

January 29, 2018

5.0

instant approval from Westlake , im able to get the job done for my dealership in an efficient way .

Pros

E contracting is very useful and fast , easy to submit deals to westlake financial and other banks. Having rep is convenient and helpful

Cons

nothing ,dealer Center is user friendly , easy to learn. Sometimes I have problems with e contracting but my rep is able to help me if I have questions.

Review Source

Richard I.  
President  
  
Used the software for:

### "BHPH Not happening"

May 19, 2015

4.0

We BETA tested 1st web based version 10 years or more ago. Informed them they need submit to Texas OCCC for compliance review for state approval, they refuse to do so or know it is not compliant. Not sure why and can't get any answers. Shame because I really like NOWCOM is great product. Very affordable, I have reviewed almost everything out there and you get best value for the money with DealerCenter. Just no BHPH for Texas.

Review Source

MD

Mary D.  
Manager  
  
Used the software for: 6-12 months

### "DealerCenter is an easy to use platform that enables me to manage my Buy Here Pay Here customers."

March 26, 2018

5.0

Managing all my inventory and Sales with cash, buy here pay here, and financing. I am able to automatically send Thank You to all my customers to make sure to return to our lot.

Pros

What I like most about DealerCenter is being able to send emails and text messages without using my personal accounts.

Cons

I don't really have any reason to dislike any of the products or services that I've used through Dealer Center.

Review Source

WM

Wilson M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Dealercenter review"

October 22, 2019

5.0

I am very pleased with Dealer center

Pros

The mobile app is super efficient. Frazer does not offer a functional mobile app. I got the bundle that come with everything you need. Customer service is wonderful. Our rep is so helpful and very patient

Cons

I like everything about it so far. much better than frazer

Switched from

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

Dealer Center has everything

Review Source

TM

Takhsim M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Easy to use"

September 21, 2021

5.0

Pros

So far It's been easy to use this software.

Cons

What most I like about this software is everything.....

Review Source

kD

kara D.  
office manager  
Automotive  
Used the software for: 6-12 months

### "I learned so much more about what dealercenter offers. Great experience with a FABULOUS rep."

July 10, 2018

5.0

Team was very helpful today and very patiently taught me how much more dealercenter offers this dealership that we have yet to utilize.

Pros

I love how all inclusive it is. This is the only software I need to effectively run the sales and inventory and advertising of our small dealership.

Cons

I have no complaints at this time. I am completely satisfied. There is nothing more I wish dealercenter offered.

Review Source

ZC

Zach C.  
Sales  
Automotive  
Used the software for: 6-12 months

### "DealerCenter is a great tool for independent dealers!"

August 24, 2018

5.0

Pros

DealerCenter is simple to use and matches the level of service with the value of their solutions. Keeps everything organized.

Cons

So far, so good with DealerCenter. No complaints.

Review Source

WD

William D.  
Sales Rep  
Automotive  
Used the software for: Less than 6 months

### "Awesome"

June 13, 2019

5.0

Pros

I think the CRM is awesome and great that we can start entering customers by scanning driver licenses. It's going to make everything a whole lot easier for our sales guys to give our customers great customer service from the get go. We are coming from using a single note pad when managing our leads to a system that will record and do so much more for us. The rep was awesome as well. She was very prompt with returning calls and getting back to helping me.

Cons

At the moment I don't have any cons regarding the program.

Review Source

JM

Juan M.  
Sales Director  
Automotive  
Used the software for: I used a free trial

### "Phenomenal Software"

April 16, 2021

5.0

Great experience.

Pros

Great, web-based, DMS that changes everything for our business. Being on frazer for so long the transition has been very smooth and seemless.

Cons

Haven't found any just yet! They take every recommendation you throw and turn it into a reality!

Review Source

HY

Hawi Y.  
Owner  
Automotive  
Used the software for: 6-12 months

### "HYA Auto Sales "

June 10, 2020

5.0

Pros

I like how all the forms for VA are already in the system and I can custom create my own print packs. Mobile app is also easy to use

Cons

There isn't anything I dislike about DC

Review Source

BP

Brooks P.  
Sales manager  
Automotive  
Used the software for: Less than 6 months

### "A Review for CRM Pro"

August 28, 2019

5.0

Pros

Ease of use, affordable, great for tracking leads and sales.

Cons

There could be improvements with duplicate lead detection, a lot of our leads come in as duplicates due to matching phone numbers but the names are not matching. Workflows are helpful but when a task is scheduled, it should be notified at that specific time it was scheduled for, rather than all at once when a lead first comes through. Campaign phone number tracking would be great if the new lead can be detected automatically from the campaign SMS number.

Review Source

Benny V.  
Executive VP  
Automotive  
Used the software for: Less than 6 months

### "Awesome and Smooth!"

August 23, 2018

5.0

Pros

We have been in this business since 96 and DealerCenter has been the smoothest!

Cons

We have not run into anything that we have not liked.

Review Source

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