# Page 23 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 23 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 551-575 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

Mike A.  
GM  
Automotive  
Used the software for: 6-12 months

### "DealerCenter Experience"

August 21, 2018

5.0

Our customer service rep is great, really knows what she is doing and gives advice on how to go about the business.

Pros

how easy and affordable the software is...you can do everything on here! I'm switching over and saving money!

Cons

i like everything about it,nothing negative to say,even my friends in the business use the dealer management system and they love it!

Review Source

JF

JUAN F.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Loyal Customer!"

October 11, 2018

5.0

Pros

The system is very easy to use and i use it for everything i need, financing, title status, inventory, credit, everything.

Cons

There isnt's anything i dont like about this system

Review Source

JMR

Jose Martin R.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "CRM Review"

October 24, 2019

5.0

Pros

I do like that you can use your mobile device to manage your leads / customers. I work mostly from my phone so this is going to make everything a lot easier on my end especially with it just being me handling everything. Training from CSR was great and very clear. She was detailed and answered all questions.No cons' at the moment because I am still learning the program.

Cons

No cons' at the moment because I am still learning the program.

Review Source

mN

michael N.  
owner  
Automotive  
Used the software for: 6-12 months

### " She is the BEST!"

November 2, 2017

5.0

Everything is in one spot so a person doesn't have to jump from one program to another. Seems kinda user-friendly.

Pros

Very thorough and easy to follow. I look forward to a long and prosperous relationship with Dealer Center

Cons

I wish the cost was less. FREE would be nice. Cost of credit per pull, but I just found out DC will price match or beat my quote!

Review Source

CF

Carlos F.  
Owner  
Automotive  
Used the software for: 1-2 years

### "You don't have to be an expert to use this software. :-D"

February 16, 2018

5.0

carzing, autocheck, nada, website. Everything in just one software.

Pros

Everything was great from the get-go easy to manage and easy to talk to CS that help me a lot through this process.

Review Source

jD

john D.  
owner  
Automotive  
Used the software for: 1-2 years

### "Review of DealerCenter"

August 15, 2018

5.0

Pros

As a dealer,This Dms software has all the tools needed to due buisness,from inventory,deals,follow-up,and support

Cons

sometimes settings are a little confusing,craigs list

Review Source

AT

Allan T.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "Dealer Center"

February 21, 2019

5.0

Dealer Center is very helpful in my day to day business here at Auto Select your staff is very helpful when having problems she is very helpful and a delight to deal with Thank you Dealer Center

Pros

it was very helpful and it helps a lot with time having all the papers ready also e contracting is wonderful

Cons

no complaints about the software dealer center overall is great

Review Source

AK

Ahmed K.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Easy to use with customer Tracking"

January 29, 2019

5.0

Pros

It is easy to use and that is what we need. I like Crm tool an how it can track customers! I like that you can text from the app with templates.

Cons

Deals can be slow. It not all that quick doing the paper work. The mvr-2 doc sometimes does not line up but the support is pretty fast to fix it. Would like more permanent fix

Review Source

AV

Antonio V.  
Owner  
  
Used the software for: 1-2 years

### "dealercenter has been very helpful for me i find it very useful and great . I love how easy it is"

January 30, 2018

5.0

Pros

that i keep track of my bhph deals my cash deals and my finance deals. I also love the mobile app how i get to scan my vin number and keep track of everything in DC

Review Source

KD

Kasey D.  
Manager  
Automotive  
Used the software for: 1-2 years

### "Great customer service"

September 24, 2018

5.0

Great people. Great DMS

Pros

Ability to contact and maintain communication with customers

Cons

Monthly cost to operate can get a bit pricey however is worth the ability to do deals

Review Source

RH

Rian H.  
retail manager  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter Review"

April 15, 2019

5.0

Pros

We love Dealercenter! "It is the one stop shop for all my dealership needs." My favorite aspect of Dealercenter is the Dms functionality in terms of managing my inventory and being able be user friendly at the same time is amazing. The representative is super responsive and i can always count on him to help me when needed! He's very helpful! I feel very comfortable using my new Dealercenter system.

Cons

Dealercenter is great. we have not encountered any negative aspects .

Review Source

sE

sami E.  
Finance manager  
Automotive  
Used the software for: 1-2 years

### "Dealer Center is easy to use"

March 7, 2017

5.0

Dealer Center is easy too used and all the support people have made it very helpful. i use the website and dms and i like how easy the consumers can understand how to use.

Pros

user friendly

Cons

actually nothing

Review Source

GB

Gustavo B.  
Owner  
  
Used the software for: 1-2 years

### "i really like how Dealercenter keeps all my inventory and all my sales in order and keeps organized "

January 30, 2018

5.0

Pros

the mobile app is great i also like the CRM how am able to manage my customers and where i get my leads from. the Online ad post is also another product i like

Review Source

BR

BURNIS R.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "Running Credit is easy and fast "

May 7, 2019

5.0

Awesome, so far very satisfied

Pros

A pro is that the credit apps and pulls are fast and easy

Cons

Nothing that I can think of right now...

Review Source

MC

Manny C.  
General Manager  
  
Used the software for: 6-12 months

### "The Best Experience EVER "

December 28, 2017

5.0

I love the software. and will be recommending this to everyone, I have another software but DealerCenter is the best in my opinion

Pros

I love this DMS, I can do everything from one place, I don't have to log on to different places every time I need to submit a deal or manage my website, Everything can be done in one place. Thank you DealerCenter

Review Source

JF

Jason F.  
GSM  
Automotive  
Used the software for: 6-12 months

### "Great Customer Service and product information provided everytime I call "

August 7, 2019

5.0

GREAT

Pros

Ease of use, and breakdown of information provided to my dealership.

Cons

Advertising of the new products at the bottom.

Review Source

RK

Ryan K.  
Owner  
Automotive  
Used the software for: 6-12 months

### "DealerCenter is the best"

August 24, 2018

5.0

Great!

Pros

What I like most about DealerCenter is the technology. It's easy-to-use & I can manage my entire business from a single sign on. Everything is fully integrated & simplistic.

Cons

What I like the least about DealerCenter is the transition from my old platform & learning an entire new system. But, it's worth it!!

Review Source

MR

Marilyn R.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "DealerCenter Training "

February 7, 2019

5.0

DealerCenter helps me stay organized with all of my deals in finance and cash deals. Its easy to manage and the mobile app helps me add my inventory quicker. It saves me time.

Pros

I like that doing a cash deal is very easy, and all the documents needed for a cash deal is provided under print packs.

Cons

I don't have anything least that I like about the software

Review Source

JR

Jay R.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Dealer Center Review"

September 12, 2018

5.0

Pros

I like the fact that you can manage your dealership from any location.

Cons

Not a thought comes to mind right now but if there is any issue my rep will help me out

Review Source

CR

Chenequ R.  
Ceo  
Retail  
Used the software for: Less than 6 months

### "I love Dealer Center"

January 30, 2020

5.0

I was able to look at a cars value and price once put in system and I was also able to sale cars on multiple web links the con was they kept getting bank account number wrong for their monthly payments so it wasn’t getting paid monthly but overall was satisfied

Pros

It was easy to navigate and easy to use customer services is awesome and they were very helpful when it came to learning things I did not understand

Cons

make sure the information is read properly on paperwork kept getting my bank account wrong and didn’t get payment

Review Source

BP

BETH P.  
AGENT/MANAGER  
Automotive  
Used the software for: 6-12 months

### "VERY VERY HELPFUL AND EASY TO GET IN TOUCH WITH"

February 5, 2018

5.0

MY LIFE IS SO MUCH EASIER AT WORK BECAUSE OF THE AMAZING TECH SUPPORT WE GET

Pros

WE CAN PULL UP OUR INVENTORY FROM OUR PHONES, WE CAN CUSTOMIZE OUR WINDOW STICKERS, WERE ABLE TO REACH THE IN BETWEEN CUSTOMERS WITH CREDIT

Cons

THE SCREEN IS SMALL SO ITS HARD TO LOOK AT THE SCREEN FOR VERY LONG, ALSO IT TAKES A LITTLE LONGER TO LEARN

Review Source

DC

Dennis C.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Pine Auto Sales"

October 4, 2019

5.0

Had a training from the rep it was very good.

Pros

I like that DealerCenter is user friendly

Cons

I currently dont have any issues with DC

Review Source

CC

Candy C.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter review"

July 22, 2020

5.0

Pros

We are very pleased with the service and program we've been given, our DealerCenter rep has also been pleasant to work with. I've been in the car business for 47 years. Our favorite part has been the mobile app, we can appraise vehicles. Easy to use. Not upset about the price either! I came from bigger dealerships who used DealerSocket and Autosoft and their costs were significantly more.

Cons

We are still getting used to everything but seems easy to use so far.

Review Source

SD

Stephanie D.  
finance manager  
  
Used the software for: 6-12 months

### "Extremely satisfied! Team was very helpful."

May 3, 2018

5.0

Pros

What I like most about this software is being able to change any little details we'd like. Also, being able to get assistance by our representative whenever we have a problem or a simple question.

Cons

I don't really have anything negative to say about this software. Everyone is very helpful at all times.

Review Source

yL

yung L.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Dealer Center "

October 25, 2018

5.0

Pros

I like the mobile app feature and clean layout. CSR was very patient and helpful in getting me setup.

Cons

There isn't anything I can think of at this moment

Review Source

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