# Page 24 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 24 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 576-600 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GAG

Gerardo A G.  
Business Owner  
Automotive  
Used the software for: 1-2 years

### "DMS Sign Up"

July 8, 2019

5.0

i finally made the right decision to change my DMS to DealerCenter. Rep helped me with the process and was a great help. she was courteous and prompt with my many questions i had. thank you so much and i look forward to keep working with DealerCenter

Pros

System is very easy to use. it has many tools that other DMS dont have.

Cons

i really cant think of any. Compared to my DMS before. this product is the best one

Review Source

DB

Denise B.  
GM  
Accounting  
Used the software for: 1-2 years

### "Shakir is the best! "

August 6, 2018

5.0

Excellent experience with Dealercenter and their products

Pros

Craigslist posting tool very easy to use, comes with lots of options!

Cons

There is nothing wrong with the product.

Review Source

AM

Aviesel M.  
owner  
  
Used the software for: 1-2 years

### "Great Customer Service "

March 6, 2018

5.0

Pros

I like the system and company they have great customer service and every time I call my rep takes good care of me and helps me with any problems I have.

Review Source

SE

Sandra E.  
Office Manager  
Automotive  
Used the software for: 6-12 months

### "This software is a good book-keeping tool for inventory and customer payment records. "

October 10, 2017

5.0

Book-keeping

Pros

What I like the most of this software is the book-keeping. The customer service team is always a phone call away, assisting us with any software questions.

Cons

What I like the least about this software; sometimes I am adding a customer note and it kicks me out of the system before I can save it.

Review Source

hB

hector B.  
owner  
Automotive  
Used the software for: 1-2 years

### "thank for your help shakir!"

September 19, 2018

5.0

it was very good thanks a lot good job

Pros

i liked everything about the system its going to work for me

Cons

so far nothing wrong with the system everything is good

Review Source

EM

Erick M.  
Owner  
Automotive  
Used the software for: 1-2 years

### "EM Motors "

November 14, 2018

5.0

Customer support was extremely helpful and patient in getting us sorted out.

Pros

I like the fact that it's very easy to use.

Cons

There isn't anything I can think of now actually

Review Source

MH

Moe H.  
sales  
Automotive  
Used the software for: Less than 6 months

### "USA AUTO BROKER CL OH"

September 5, 2019

5.0

The Rep was super awesome and she knew her stuff! I will prefer to talk to her whenever possible.

Pros

I liked how helpful the DMS is for submitting deals

Cons

time management issue when trying to log in remote and need answers in a more timely manner

Switched from

[Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)

Went to a knew job that uses this product

Review Source

SL

Seth L.  
Owner  
Automotive  
Used the software for: 6-12 months

### "DealerCenter is an awesome tool. Has all the latest technology big dealers use"

August 15, 2018

5.0

Pros

Rep has been tremendous in helping explain to me how their CRM tool can work for me and help me streamline my business so I can sell more cars. I feel like a franchise dealership haha!

Cons

it's hard to complain when you see franchise dealers pay 3-4x more for the same features. The value is definitely there.

Review Source

KK

Kyle K.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Precious was patience and detailed to my questions"

November 30, 2018

5.0

Pros

What i like most about the software is the cargurus integration

Cons

What i like least about the software is the bankers forms not being effective for me

Review Source

KG

Kevin G.  
owner  
Automotive  
Used the software for: 1-2 years

### "Dealer Center/ Elite Auto Sales "

November 15, 2018

5.0

Bryan was helpful in getting my dealer track setup. Huge help

Pros

easy to use and the fact that it's online

Cons

nothing i can think of currently off the top of my head

Review Source

JG

Jose G.  
OWNER  
Automotive  
Used the software for: 6-12 months

### "Reinstated Account"

November 11, 2021

5.0

Pros

Dealer center is a very easy to use and customer is very professional and easy to work with.

Cons

Missing the accounting on the dealer center program

Alternatives considered

[Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)

Review Source

ESJ

EDUARDO S J.  
owner  
Automotive  
Used the software for: 6-12 months

### " DealerCenter Review"

March 1, 2021

5.0

Pros

online service remote from anywhere i can used are good

Cons

the fEES ARE TO HIGH I LIKE TO SEE IF LOWER COST

Review Source

mR

mike R.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Dealer Center "

October 24, 2018

5.0

Integration to QB, and getting auto check. Support team was very helpful

Pros

Ease of use and that its cloud based. Great

Cons

Can't think of anything off hand right now

Review Source

RM

Ray M.  
Owner  
  
Used the software for: 6-12 months

### "Customer support was very helpful in showing the features of using the website. Would like to do more."

July 18, 2018

4.0

Pros

Website has everything needing for the business. I like that the website can do all advertising. Also easy to use the website.

Cons

Nothing as of now on the cons. I'm still learning how to use the website so future training would be great to be in contact with representative for future use of website.

Review Source

LL

Len L.  
pres  
  
Used the software for: 1-2 years

### "DealerCenter Review"

February 28, 2018

5.0

Pros

very intuitive and easy to use. fast system that can be trained to anyone in 10 minutes. They understood my needs and took care of any issues.

Review Source

GM

Gustavo M.  
Owner  
  
Used the software for: 1-2 years

### "It was very helpful, I subscribed to Autocheck today my rep helped me out and gave me access to KBB "

February 8, 2018

5.0

Pros

all my questions were answered, got training. The best part... THERE ARE NO CONTRACTS! they really understand how independent dealers work!

Review Source

VR

Verified Reviewer  
Dispatcher  
Automotive  
Used the software for: Less than 6 months

### "It’s great "

June 3, 2021

5.0

Pros

There are many great things about this software I think everyone should check it out

Cons

It could be just my phone but app is little slow for mr

Review Source

NS

Navi S.  
Owner  
  
Used the software for: 6-12 months

### "I enjoyed working "

October 12, 2017

5.0

Pros

Easy of use and the ability to login and manage from anywhere. They have done a good job at integrating other tools within the software.

Cons

The Buy Here Pay Here functionality could use some improvement. It does not allow the dealership to use the proper BHPH functionality that should be there.

Review Source

JS

James S.  
Owner  
  
Used the software for: 6-12 months

### "DealerCenter has a ton of features that I know can help simplify our business"

July 10, 2018

5.0

Pros

definitely can see the advantages of using their DMS, CRM and website because everything communicates and is simplified. Great reps!

Cons

There are so many features in DealerCenter, a lot of them I don't necessarily utilize but I like that it's there when in case I actually start using everything.

Review Source

CM

Chris M.  
Finance Director  
Automotive  
Used the software for: 1-2 years

### "Great Product"

March 7, 2017

5.0

Very easy to use system. Customer service is very attentive and easy to reach. I would recommend Dealer Center to every dealer.

Pros

Easy to use. Multiple product platform

Review Source

eP

ed P.  
s  
Automotive  
Used the software for: I used a free trial

### "Dealer Center has great people who get it done"

September 18, 2019

5.0

Rep. makes this software work, quickly, and he really put out effort to do everything for me.

Pros

Rep. is really on the case, he actively handles everything and contacted me daily helping me become familiar and use Dealer Center. It is great software and very comprehensive. Of all the research I did this one has the most integrated features. Very helpful and rep. did a real wonderful job helping me!

Cons

Dont see anything, its very professional, works, and is detailed.

Review Source

LL

LANNIE L.  
Office Manager/Sales Manager  
Automotive  
Used the software for: 6-12 months

### "The program is generally pretty easy to learn and my Csr, Sate, is always so helpful"

December 12, 2017

5.0

I have all my dealership needs in one central location .

Pros

I most like the Desk a deal ability and Autostructure functions to be able to get deals put together easily.

Cons

I'm still "struggling" with the BHPH section. I feel the layout could be adjusted to make it more user friendly and easier to navigate.

Review Source

lM

luis M.  
PRESIDENT  
  
Used the software for: 6-12 months

### "good job....friendly use"

July 19, 2018

5.0

Pros

The system is easy to access as a dealer. I like that i can log in from anywhere all i need is an internet connection. love the automated text message on the BHPH

Cons

Amount of steps are too many. If everything could be within one tab. That would be great and make it a lot easier.

Review Source

KB

Krystal B.  
Sales  
Automotive  
Used the software for: Less than 6 months

### "Dealer Center CRM "

September 3, 2019

5.0

Pros

Easy to use CRM automates everything we need. Add that to the DMS and you have a super system

Cons

I like everything about the system especially the mobile app

Switched from

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

updated system allows me to do what I need to do on the go. Yay Dealer Center

Review Source

EL

Eric L.  
Sales Manager  
Automotive  
Used the software for: Less than 6 months

### "DEALERCENTER HONEST REVIEW"

December 27, 2018

5.0

Pros

I like how the system automates messages to my customers so that i can have more time to pay attention to people on my lot and other dealership activities. I like how it integrates under one sign on to help me from remembering multiple passwords for different sites. The app is cool because I can run about 90% of my business through my phone. It's a lot to take in coming from not using a system prior. But I know that as I get more familiarized the DealerCenter, I'll see even more benefits to help my dealership grow.

Cons

it's a lot to take in but I can see that it's a better system than what I had in the past which is nothing.

Review Source

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