# Page 25 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 25 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 601-625 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DJ

DERRIC J.  
Office Manager  
Automotive  
Used the software for: I used a free trial

### "Great product #DEALERCENTER"

November 26, 2018

5.0

Pros

CSR was very professional and responsive to the needs of DNA Auto Sales. He informed us of different products that will actually save us time and most of all $$$$$. I currently was using power point to create photo overlays and he showed me how it comes with various overlays to accommodate the background of my photo. Instant excitement right there. I allowed a friend to listen and learn along with me and I am sure he will make some changes in his system as well. Thanks . Most importantly CSR was on time with our scheduled meeting today. Enjoy the holidays.

Cons

Integration with title tech will be greatly appreciated.

Review Source

KT

Kostas T.  
President  
  
Used the software for: 6-12 months

### "Great Software"

May 17, 2018

5.0

Pros

Speed, Convenience, Reliable, Great Customer Service. La Monica was very helpful in the setup process, couldn't ask for better customer service. 5 Stars from EQUIPT Inc

Cons

I wish the online signup could be easier, the software is very good, recommend to any dealership small or large.

Review Source

JL

JACKIE L.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter Review "

February 1, 2020

5.0

Had a great experience with \[SENSITIVE CONTENT HIDDEN\]. He was very knowledgeable and made it very easy to operate the DMS system. I look forward working with him. He was concerned if I needed any questions and followed up quickly.

Pros

An easy system to use, very user friendly, and I can print my forms within the system rather hand-writing them. Integration with Westlake streamlines my process of submitting finance deals to them.

Cons

I do not have any problems with the system whatsoever.

Review Source

WM

William M.  
General Manager  
Automotive  
Used the software for: 1-2 years

### "Dealer Review"

November 7, 2018

5.0

Everything is perfect

Pros

I think the ease of using it and how it flows together.

Cons

Nothing yet. I cant say anything that comes to mind

Review Source

JB

Jason B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "A and J Motors LLLP "

September 13, 2019

5.0

Representative took the time to train me on the DMS. I like the system compared to my old antique of a system Frazer. Looking forward to using the mobile app

Pros

I like how easy it is to learn and use. The cloud based feature is great

Cons

I can't think of anything right this moment

Review Source

RN

Rob N.  
Manager  
Automotive  
Used the software for: 1-2 years

### "Dealer Center"

October 25, 2018

5.0

Pros

I like the ease of use and CSR our rep was very helpful and knowledgable.

Cons

I can't think of anything and it has been good.

Review Source

JM

Jacob M.  
owner  
Automotive  
Used the software for: 6-12 months

### "Lots of Value "

October 18, 2017

5.0

one central place to run my day to day operations

Pros

I like that I can link Dealer Track into DealerCenter to simplfy my submission process and my day to day operations

Cons

When I use DealerTrack to enter my deals the deal information is changed when I get into DealerCenter to start rehashing.

Review Source

JB

Julie B.  
  
  
Used the software for:

### "Why Saul is the BEST !!!"

March 31, 2017

4.0

I recently started working at ZN Motors and did not have a clue about computers much less DealerCenter . Agent called to follow up with the dealership and I am so glad he did !!! I know that I can call him and he will bend over backwards to help me with any questions or problems I have. Agent is very patience with me !!!! He knows that computers are not my strong point by any means yet he never makes me feel like I am a bother to him. There have been a couple of times where I felt completely ready to throw in the towel but instead I called agent and he very calmly walked me through my "meltdown" and again he did it without making me feel like I was wasting his time. Saul has always been very professional yet down to Earth each and every time I have had to call him. I wish everyone I have to deal with could have the great attitude that Saul has !!! Saul is also very good about calling and just checking to see if I need any help and if things are running smoothly on my side. It is nice to know that he is only a phone call away if I need him.

Review Source

hM

haroon M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Michigan Auto LLC "

January 6, 2020

5.0

Coming from Frazer which looks like DOS system, I love the fact that with DC I'm able to incorporate my marketing, inventory management, and leads all in one place. Frazer only did basic things which DC opens up more time for me to sell cars rather than having to do admin work. My contact \[SENSITIVE CONTENT HIDDEN\] got me situated and setup completely. You've created a loyal fan!

Pros

I like how easy the software is easy to use and has everything

Cons

The fact that when I put in a credit app in, i had to push it manually

Review Source

RS

Rod S.  
President  
Automotive  
Used the software for: Less than 6 months

### "Top Tier Product"

July 31, 2019

5.0

The staff is amazing, professional, easy to work with and knows their product and industry.

Pros

I like the ease and functionality of the product. It is easy to use, has all the tools that a dealer needs, whether large or small and lots of bang for your buck.

Cons

The vin scanner was easier to use when it was in a picture format vs the plus feature, however I've gotten used to it.

Reason for choosing DealerCenter

It just made since, especially to have many tools under one roof.

Review Source

DJ

David J.  
owner  
Automotive  
Used the software for: Less than 6 months

### "FEEDBACK ON DC AND CRM"

December 27, 2019

5.0

Pros

Dealer Center Software and the CRM seems easy to use and has good descriptions and is easy to follow. I love the mobile device and how you can send out bulk text and emails to your customers. \[SENSITIVE CONTENT HIDDEN\] training is excellent, and she explains thoroughly and patiently with a new user like me.

Cons

At the moment I don't have any cons but I am in the process of still learning how Dealer Center and everything works.

Review Source

TP

Troy P.  
owner  
  
Used the software for: 6-12 months

### "ups an downs"

June 5, 2017

3.0

Pros

Very easy to manage I can get to where I want on it very fast pretty much its a great software but some upgrades is needed

Cons

its always a issue when I use safari I don't like the fact that it takes long to load an Im on a good speed but I know its always a problem with apple

Review Source

aF

angela F.  
Manager  
  
Used the software for: 6-12 months

### "Every time I reach out, he is always eager to help and ready to answer any questions."

February 20, 2018

5.0

Pros

What I like about the software is that it is easy to understand and easy to move around in so that makes the overall job easier. Thanks !

Cons

The only thing that I really care the least about is the extra tabs popping up but I can deal with it just rather not if possible .

Review Source

KS

Kyle S.  
owner  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter software is awesome"

March 23, 2020

5.0

Pros

DealerCenter software has been awesome. It was exactly what I was looking, I can do everything on here, like advertising, financing, etc. Juliette has been more than helpful and I'm glad I found this This will definitely help me run my business and manage it efficiently and easily, especially with the mobile app (being able to add cost, price, photos). It's amazing!

Cons

Nothing so far that I don't like about the software

Review Source

CH

Claudell H.  
Chief Executive Officer  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter Review"

August 23, 2018

5.0

Customer reps were excellent. And their representation of Dealer Center as well as themselves would keep me a customer for as long as I have my business. As for Dealer Center specifically, great program and I would recommend them to other independent dealerships.

Pros

Everything is here. A one stop shop for the independent dealership looking to compete against the franchises.

Cons

Everything is here. So at first it is a little intimidating, however the excellent customer service (support) that is encompassed with the software will give you the ability to function easily. The only disadvantage or "Con", was the inability to modify my website exactly how I wanted it to be.

Review Source

jC

jonnathan C.  
ceo  
  
Used the software for: 1-2 years

### "Very good"

October 10, 2017

5.0

Pros

I use bhp, drums, printing, all products every day. I am completely happy with all. I LOVE MY CUSTOMER REP.

Review Source

LB

LAKAYERA B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "My honest feedback"

September 16, 2019

5.0

Pros

We are coming from Wayne Reaves and comparing the two systems, I would say that Dealer Center is way more useful . With the mobile app, I like that I can scan tags, DL and Wayne Reaves doesn't have any of that. I like that I can track my prospects, keep notes and manage all customers. Training with the support team was very informative, patient and precise.

Cons

No cons so far because I am still learning the system.

Review Source

AC

Alex C.  
owner  
Automotive  
Used the software for: 6-12 months

### "User Friendly Software "

August 7, 2018

5.0

My CRM rep is very helpful with any questions I have.

Pros

i love that I am able to do everything I need for my dealership in one place. It makes it so easy to manage my leads and submit my deals in one place

Cons

It takes some time to learn the system but overall it is easy to use.

Review Source

NL

Nick L.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "DealerCenter ROCKS"

October 17, 2018

5.0

Using DealerCenter saves me time and I GET MUCH MORE DONE!

Pros

A all in one setup that I can stay in touch with my dealership even away from work on my mobile. Easy access to everything from customers, inventory and deals.

Cons

Nothing I can think of. They have everything you need.

Review Source

JO

Joe O.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "No better value in the market!"

September 7, 2018

5.0

Pros

Best software for small dealers, I got a lot of help from the team super helpful. I have worked with some of the biggest dealer groups and their CRM software that they paid thousands for per month is what is included in DealerCenter and more for a fraction of the cost. The bottom line is no matter how much value I get, the customer service is even better. Their reps speak our language and show value because of their experience and willingness to help.

Cons

if you have worked with other CRM software companies, you will immediately see the value and ease of using DealerCenter's CRM compared to the others.

Review Source

MG

Mohamad G.  
Owner  
Wholesale  
Used the software for: 6-12 months

### "Great Service"

August 24, 2018

5.0

Staff is very friendly. They were very helpful and they will be there for you when you need it. Easy to use, and good updates.

Pros

I really like dealer center because it is easy to use the product and its an easy process

Cons

you have to do a lot of training because their are a lot of features

Review Source

bR

betsy R.  
office manager  
Automotive  
Used the software for: 1-2 years

### "DealerCenter set up with the Customer Representative was great!"

November 1, 2018

5.0

Pros

The set was very easy and the software is easy to use

Cons

There is not wrong with the system. No complaints

Review Source

rV

raul V.  
manager  
  
Used the software for: 6-12 months

### "DealerCenter is an excellent all in one solution to the small independent used car dealer."

July 11, 2018

5.0

Pros

It's an all in one 3rd party application that I can use with a single login. It's easy to use and the customer service is world class.

Cons

No complaints so far. The system was a little slow when I was logged in with my rep but it might have been my computer.

Review Source

MC

Miroslaw C.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "1st time in auto financing "

November 20, 2019

5.0

Experience was great (Sensitive Content Hidden) was able to show me the DMS

Pros

Its simple enough to use, makes easy transition for me who has not used a DMS before. (Sensitive Content Hidden) was able to show me everything the system can do for me , i also like the mobile app and CRM . I might leave 360 vinspin and get the rest of the services with Dealercenter

Cons

I don't have any cons at this time, everything is great so far.

Review Source

AI

Ameer I.  
SALES CONSULTANT  
Accounting  
Used the software for: 1-2 years

### "DealerCenter Review!"

March 10, 2017

5.0

DEALERCENTER HAS BEEN GREAT FOR US. ANYTIME WE COME ACROSS A ISSUE IT IS RESOLVED VERY FAST BY OUR REPRESENTATIVE SHE THE BEST.

Review Source

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