# Page 26 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 26 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 626-650 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DP

DERWIN P.  
Owner  
Automotive  
Used the software for: 6-12 months

### "LOVE THE SYSTEM!"

November 6, 2018

5.0

Pros

I can eliminate the middle man and do the deal myself, especially on weekends when i dont need a response from banks.

Cons

the only thing i didnt like about it was the communication between banks and the dealership. Rather than emails, calls would be nice.

Review Source

cB

chester B.  
general manager  
Retail  
Used the software for: 1-2 years

### "great support"

November 9, 2018

5.0

Pros

price compared to quality is unbeatable. Easy to use

Cons

printing options can be very printer specific

Review Source

CS

Cara S.  
Owner  
  
Used the software for: 6-12 months

### "DealerCenter is a great all-in-one solution"

July 18, 2018

5.0

Pros

The customer reps were very professional. They really educated me on things I needed to know about the system.

Cons

As of right now everything is really good. I'm sure that if I can think of anything, DealerCenter will listen and make any changes needed.

Review Source

GW

Gene W.  
Owner  
  
Used the software for: 6-12 months

### "It is always nice to work with such awesome people with so much knowledge about the product !!99/100"

February 15, 2018

4.0

I am able to do everything and some in one spot

Pros

It is a one stop shop, I dont have to go from different software companies to another just to sell a car

Cons

The financial deal part is a little hard to get down because there is so much to learn on the choice part.

Review Source

KS

Kimberly S.  
  
  
Used the software for:

### "Awesome Customer Service"

March 23, 2017

4.0

Dealer Center Reps are very responsive and helpful. They have spend countless hours in setting my dealership up, spending time to assist in special forms I have requested to use for my state and are very patient. No matter what time I call them if I do not get them I get a call back by the end of the day. Very responsive which is what you need especially if you are new to the business. I wish they had all of these forms in Spanish. Additionally, it would be great to have a area where you could put in DONATIONS so they are calculated properly for tax purposes. Walter in BHPH and Desiree have both been wonderful to work with. Both Walter and Desiree have stayed late to help me which is not the norm at companies these days. One day even though Desiree was at a seminar she reached out to assist me on a break which is what I would call DEDICATION and EXCELLENT customer service. When they weren't available I had the assistance of Norbert who has helped on some complex deals and was a pleasure to deal with.

Review Source

EC

Evy C.  
Manager  
Automotive  
Used the software for: 2+ years

### "Getting to know how to use the Dealer Center software "

March 9, 2017

5.0

I'm not a computer expert but this software is very user friendly, right now I'm in the process of transferring all my data from the old software I was using and is been a smooth process , if I encounter an issue that I don't know how to resolve I called support and they walk me through it, The support staff is very professional and helpful.

Pros

It saves me time and money

Cons

nothing I can see at this time

Review Source

MN

Mauhamadou N.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Dealer Center all in one system "

September 4, 2019

5.0

the system is super easy and I really like the many parts of the system

Pros

I liked the dealer center all in one dms and bhph, the system allows me to manage my inventory website and run credit in one place

Cons

there is nothing I don't like yet. Everything seems easy

Reason for choosing DealerCenter

I am going to switch because everything is super easy and all in one. I cant not stress how much better having everything in one place is

Review Source

uS

umar S.  
manager  
Automotive  
Used the software for: 1-2 years

### "great person to work with, simply amazing !!!!!!!!!!!!!!!!!!!"

March 10, 2017

5.0

always helped me when i called . never had any issues. always letting me know about the new products.

Pros

everything

Cons

price

Review Source

JT

Jonathan T.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Carsmart USA"

September 4, 2020

5.0

Excellent training w/ \[SENSITIVE CONTENT HIDDEN\] and switching from Frazer was a huge upgrade

Pros

The ease of use and being online so I can access it anywhere

Cons

I think it's very annoying how every time I do something it opens new tabs

Review Source

hK

hiwot K.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Silver Spring Auto Group LLC"

June 9, 2020

5.0

Pros

I like that DC is cloud based. Lots of features that DealerCar searched lacked like DT/R1 integration

Cons

My experiece has been great. I had a slight hiccup with my OAP but we are working on getting that fixed.

Review Source

JM

JONATHAN M.  
PRESIDENT  
Automotive  
Used the software for: 6-12 months

### "DEALER CENTER IS AWESOME"

February 3, 2017

5.0

DEALER CENTER HAS MADE IT EASIER FOR US TO MANAGE EVERYTHING FROM MANAGING INVENTORY, MANAGING OUR WEBSITE TO FINANCING DEALS. DEALER CENTER GIVES YOU THE TOOLS YOU NEED TO SUCCEED. THANKS TO MY AWESOME REP, SHE HAS BEEN EXTREMELY HELPFUL AND HAS MADE IT A PLEASURE TO WORK WITH DEALER CENTER.

Pros

SIMPLICITY

Cons

NOTHING

Review Source

BD

Bob D.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "Dealer Center Gives You ALL The Tools You Need In ONE Package!"

January 31, 2017

5.0

My overall 5 STAR Rating Speaks for itself. I've used many systems over the years requiring a separate CRM as well as a Separate Business System, Dealer Center gives you everything you need all in one nice package!

Pros

The integration from CRM to a deal.

Cons

Was a little difficult to navigate at first.

Review Source

sL

seferino L.  
Finance Manager  
  
Used the software for: 6-12 months

### "I really love this software, really good for the price you pay. I would recommend you use this "

June 26, 2018

5.0

Pros

I really like my team is very helpful and helps me whenever I need it. Plus we also have support techs to help

Cons

Sometimes I have to wait when i open a case with support, but it still gets fixed and support will reach out to you when completed

Review Source

EY

Edward Y.  
Owner  
  
Used the software for: 6-12 months

### "The support staff i talked to is the most knowledgeable guy to talk to and to get the ball rolling. "

June 22, 2018

5.0

Pros

Ease of Use, I like to have all applications on a single portal. I can access all my banks and financial lenders in one place.

Cons

Its too easy to use, were selling too many cars and can't keep up with the technological advances of this portal.

Review Source

BT

Brandy T.  
Business Manager  
  
Used the software for: Less than 6 months

### "So far DC has offered amazing customer service and great potential for BHPH."

October 6, 2017

4.0

We got a cloud based DMS and BHBH integrated software with loads of potential and ease of use. As we grow there are plenty of things available to us to help manage that growth as well as increase it.

Pros

It is fairly easy to use. The reporting is very robust. Tasking is a great addition for working with other office divisions. There are a lot of marketing and lead management that allow plenty of room for growth.

Cons

There have been a lot of issues to be handled with the BHPH module. Understandably since this is a new addition. The inventory management could use a little tweaking from an available data pov as well as the BHPH end.

Review Source

JA

Joas A.  
owner  
Automotive  
Used the software for: 6-12 months

### "Great system "

June 1, 2018

5.0

Great features

Pros

I really like the features they offer especially the Autocheck and the websites. My rep is nice and helpful

Cons

There is nothing that I do not like about the software, the support is always available to help whenever I have an issue.

Review Source

kE

kensey E.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Exceptional Customer Service"

February 5, 2020

5.0

Pros

It is more user-friendly, \[SENSITIVE CONTENT HIDDEN\] customer service was exceptional, he made the process very easy

Cons

It is a great software and the team behind do a very good job showing you everything.

Review Source

MK

Marios K.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "Great dealer platform"

December 8, 2017

5.0

Better inventory management and great CRM

Pros

Dealercenter has an easy layout and overall very intuitive. We love the CRM module. Overall great tool .

Cons

The add banner at the bottom of the home page is kind of annoying. Other than that we are very happy

Review Source

PO

Phillip O.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great system!"

August 12, 2020

5.0

Pros

Now i know that i can manage my cars online through the DMS, it makes everything easier. I started 4 years ago and didnt start using DealerCenter fully until now. I thought it was just for financing, but it's so much more. Everything is all in one, and Frazer isn't. The training was also great! My rep is very understanding and very patient!

Cons

I found no cons in the system so far to point out!

Review Source

OG

Omniah G.  
Dealer/Operator  
Automotive  
Used the software for: Less than 6 months

### "Everything you need at an excellent price"

March 15, 2017

5.0

Cant beat the features for only a fraction of the cost. We have rarely had issues but when they do arise, it is easy to find someone to help and they are on your screen helping to fix the issue right away. Customer support representative was very dedicated to our success. We have the CRM/DMS/BHPH and website.

Pros

Super easy to use and never fails us.

Cons

Which that it integrated with vAuto Provision directly. Also, wish the CRM allowed you to hear recorded phone calls.

Review Source

EL

Estela L.  
Admin  
Automotive  
Used the software for: Less than 6 months

### "Dealer Management training "

August 12, 2019

5.0

It helps me manage by business, and its an all in 1 platform.

Pros

I like that its an all in 1 software, everything I need is there.

Cons

Little over whelming , at the beginning !

Switched from

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

DealerCenter provides all in 1 software

Review Source

RB

Robert B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Biron Auto new account!"

February 20, 2019

5.0

Pros

The executive did a great job training me on the system! We are very excited to use it. Dealercenter is a great system. I love the fact that is has multi functionality on multiple computer or mobile app at the same time! I also love the dealertrack and routeone integration. It makes submitting to multiple banks very easy and efficient.

Cons

Dealercenter is great. So far the software is great!

Review Source

MD

Mikhail D.  
Manager  
  
Used the software for: 6-12 months

### "Absolutely unbelievable, and very easy going!"

January 19, 2018

5.0

It benefits our dealership to have all the proper tools and utensils to run the business properly.

Pros

Desiree is such a pleasure to deal with, answered all my questions very promptly. Very impressed and would recommend to any other dealer, no questions asked!

Review Source

IP

Igor P.  
owner  
Automotive  
Used the software for: 6-12 months

### "Highly Satisfied! "

June 4, 2018

5.0

great system!

Pros

I would say the customer service, marketing, and the functionality is top notch! This system gives a lot of options.

Cons

There really is not anything that I can say that is wrong although I wish that it was available cheaper.

Review Source

LS

Linda S.  
Owner  
  
Used the software for: Less than 6 months

### "appears to have customization we are looking for "

April 10, 2018

5.0

Pros

We are new to this CRM and DMS integration so just finding our way but so far it has been good. Customer service has been good working with us to customize our web design and the features we desire.

Cons

due to the amount of customization available some of customer seems somewhat untrained in some of the advanced features. They have however worked very well with us to rectify any issues.

Review Source

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