# Page 27 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 27 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 651-675 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DA

Danielle A.  
Controller  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter looks very promising."

September 5, 2018

5.0

Pros

DealerCenter is an awesome tool and uses the best cutting-edge technology to keep us up to date and competitive with all the big dealers in the industry by giving us virtually the same tools. I've had CRM experience in the past with franchises and the value compared to the cost is unbeatable. Customer Support has all helped me tremendously in the setup and the products are only surpassed by their customer service.

Cons

So far, the system has been quite impressive. Paperless, efficient and everything I've been looking for in a CRM/DMS system. Time will tell but so far so good!

Review Source

ML

Markale L.  
Salesman  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter Review"

July 25, 2019

5.0

My rep is very helpful she did great at giving us a refresher training

Pros

Very informative and easy to use when properly trained.

Cons

I find the system to be very slow when loading.

Switched from

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

Wanted an all in one system

Review Source

bA

bihute A.  
owner  
  
Used the software for: 6-12 months

### "The support staff is very excellent and very helpful, if it was not for her I would give up my website!"

January 24, 2018

5.0

Software is a one place location to run everything for my business and i have a good rep who helps me.

Pros

This software is helpful for my website and eventually i will use for everything. I can submit deals and i can also send my inventory to listings.

Review Source

CP

CORIN P.  
GENERAL MANAGER  
Automotive  
Used the software for: Less than 6 months

### "TRAINING"

May 10, 2021

5.0

EXCELLENT

Pros

ALL THE INTEGRATION & EASE OF DOING DEALS

Cons

NO ACCOUNTING FEATURE BESIDES QUICKBOOKS WHICH I WOULD RATHER HAVE WITHIN DEALER CENTER

Switched from

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

MORE OPTIONS

Review Source

AP

Aaron P.  
Manager  
  
Used the software for: 2+ years

### "Great Experience and easy access "

December 27, 2017

5.0

Pros

I like they easy access to the software and the ability to navigate through it. It was easy after talking with the best customer service rep.

Cons

It was hard to get set up on my own and I needed the help of a customer service rep. Once you learn, it becomes easier.

Review Source

rA

ribaz A.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Don't use it, they will provide incorrect information "

January 18, 2021

1.0

they give us three month free, but after one month they start to charge our account, first charge we told them please cancel it they said it is ok, then after one month they charged again. they are not truth wordy so be careful with them.

Pros

pricing... but after that it seems not correct pricing as well .

Cons

very complicated, expensive, they are not communicate well, not professional at all .

Alternatives considered

[Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)

Reason for choosing DealerCenter

just try out, but it seems they are not professional. the representative didn't care about our decision \[SENSITIVE CONTENT HIDDEN\]. .

Review Source

JH

Jennifer H.  
Manager  
Automotive  
Used the software for: 2+ years

### "Great platform for your dealership needs"

June 23, 2022

5.0

Pros

Using this platform for many different things, has helped my dealership perform. It is easy to log in to and customer service is easy to deal with. They are helpful when questions need to be answered.

Cons

From the time I started with dealer center, I really did not find any cons about this platform.

Review Source

sK

salam K.  
asst. manager  
Automotive  
Used the software for: 2+ years

### "DealerCenter review"

October 31, 2017

5.0

working with one dealer center representative is helpful if I have questions and submitting deals to westlake while running autocheck in one system

Pros

Autocheck is easy to use. Also convenient to submit deals to Westlake financial. Dealer Center is easy to use for the most part.

Cons

setting up autocheck had some issues but its OK now.

Review Source

sA

samer A.  
owner  
Automotive  
Used the software for: 6-12 months

### "Best Customer Service and Training People!"

October 19, 2018

5.0

My experience has been awesome, especially because my rep always does what is in my best interest and helps me to be efficient.

Pros

It has the ability to take care of all my dealership needs in one place.

Cons

The thing that I like the least is the price.

Review Source

GG

GREGORY G.  
owner  
Automotive  
Used the software for: 6-12 months

### "Review for \[SENSITIVE CONTENT HIDDEN\]"

March 22, 2019

5.0

The Ability to use Cash Deal platform in order to save time and create clean documentation and adequate record keeping. Also Customer Service Representative \[SENSITIVE CONTENT HIDDEN\] really reaffirmed my decision to stay with Dealercenter by informing me of different options to help my business. Great wealth of knowledge.

Pros

Ease of use and the ability to use multiple platforms

Cons

Margin setting of Laser Printing when printing DMV forms.

Review Source

CP

Curry P.  
Ceo  
  
Used the software for: 6-12 months

### "Team is amazing !"

July 12, 2018

5.0

Pros

Ease of use, user friendly, easy to upload new vehicles to the mobile app , goes hand and hand with the site

Cons

no cons, could be more colorful , some icons could be in bold so they could stand out more, more visibility

Review Source

IA

Ivan A.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Dreams Auto "

December 6, 2018

5.0

CSR was awesome. He helped me put a bundle together that meets my budget and exact needs as a smaller dealer. Kudos!

Pros

I love that it is cloud based and I can access it anywhere

Cons

I don't like the fact that separate products are priced separately

Review Source

JD

Jason D.  
Senior Product Specialist  
Automotive  
Used the software for: 6-12 months

### "Outstanding bang for your buck does lack some important features"

March 3, 2022

4.0

Overall a positive experience, they will continue to grow and only get better IMO

Pros

If you're looking for a great low-cost (sub $500) solution to manage your dealerships customers, run credit, etc.

Cons

Book value, market pricing limitations, CRM Desking not robust as others.

Review Source

CR

Cathleen R.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "So happy I switched!"

January 15, 2018

5.0

The CRM has proven to be invaluable, my leads increased, my traffic has increased and I am way more organized. Very happy with it.

Pros

My leads have increased tremendously and my website looks beautiful, I love it. I have worked with customer support quite a few times and they have been extremely helpful and easy to work with. Awesome customer service!

Cons

I would've liked to see more choices as far as the look of the website but it turned out that they were able to customize the site and I'm really happy with the way it turned out, so my only negative feedback ended up being positive.

Review Source

BM

Brandon M.  
GM  
Automotive  
Used the software for: 6-12 months

### "CRM"

January 4, 2019

5.0

\[SENSITIVE CONTENT HIDDEN\] was fantastic at training everyone on the CRM capabilities and this system will take your business to the next level.

Pros

The ease of use and scanning capability.

Cons

Dedicated phone number cannot use real voice recordings.

Review Source

SG

Steve G.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Dealer Review"

September 20, 2018

5.0

Rep has been helpful and awesome. I'm glad to have him as a rep

Pros

Dealercenter is so convenient. It is a one-stop shop for me and my business.

Cons

I haven't had any issues thus far. If I do I will contact my DealerCenter rep.

Review Source

TM

Tucker M.  
Owner  
Automotive  
Used the software for: 6-12 months

### "The customer support + DealerCenter = Awesome!"

November 16, 2018

5.0

Pros

like the fact that DealerCenter is convenient and streamlined. 5-star service from the support staff

Cons

I don't know of any cons yet but I'll kick the tires and reach out to the support staff if I need any help.

Review Source

JS

Jesse S.  
Sales Manager  
Automotive  
Used the software for: Less than 6 months

### "DMS TRAINING"

February 11, 2020

5.0

FAST AND EASY CONTRACTING

Pros

THE DEALER MANAGEMENT SYSTEM IN AN ALL IN ONE IN ONE SOFTWARE, I DO NOT HAVE TO SWAP BETWEEN SCREENS .

Cons

I DONT HAVE ANYTHING LEAST THAT I DONT LIKE

Review Source

CK

CJ K.  
Manager  
Automotive  
Used the software for: 6-12 months

### "Help with DealerCenter"

September 7, 2018

5.0

Pros

It has the best rep ever! Any question about the dealer center I contact them and they immediately know how to help and fix any situation I have.

Cons

The only issue could be the load time to go into the deals

Review Source

GB

Giovanna B.  
Secretary  
Automotive  
Used the software for: 6-12 months

### "UNBELIEVABLE "

December 14, 2017

5.0

Pros

Everything at the moment, we cant complain, every single question we had they had a wonderful follow up with us, always calling if we need something, they offered a training class too! We really happy

Review Source

FG

Francisco G.  
Finance Manager  
Automotive  
Used the software for:

### "Excellent, Very helpful, repetitive actions being taken. "

February 1, 2018

5.0

Haven't really been able to work with the software. but it seems to be very easy to use.

Pros

It's very easy to use, a lot of ways to get the help you need, communication is always kept between you and your rep if you have any questions or need help in any department. They also have training videos that help you find exactly what you are wanting to do.

Cons

.

Review Source

EM

Elizier M.  
Owner  
  
Used the software for: Less than 6 months

### "user friendly, productive software "

June 7, 2018

5.0

number 1 benefit is the all in one service to help manage the business

Pros

the different variety of features that are available all in one package. Customer Service has been great. One of the rep has been a great help with assisting in getting the most out of this program. would definitely recommend to anyone wanting to take their dealership to the next level

Cons

everything is sold separately would appreciate a discounted bundle option, yet not a deal breaker. Still reasonably priced. There was a time when i use to pay per month for website alone.

Review Source

MG

MJ G.  
General Manager  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter is the best!"

August 14, 2018

5.0

Super, top of the line system. Everybody is friendly & helpful.

Pros

What I like the most about DealerCenter is the ease-of-use, the mobile app, and the system is cloud based & we can access the system from everywhere. Website is very clear, easy & fun to work with; I create website for fun & I understand there's a lot of useful technology in the backend that DealerCenter utilizes. System is worth much more than what DealerCenter charges. Everything about DealerCenter is awesome!

Cons

What I like least about DealerCenter is nothing so far. Nothing comes to mind.

Review Source

KH

Keith H.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "Autocheck was Great"

February 4, 2019

5.0

Pros

Alli was very helpful in showing my how to use Autocheck both on my phone and inside DealerCenter. Using Autocheck on my phone will make things a lot faster.

Cons

I have no complaints about dealercenter.

Review Source

JB

Jeffrey B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Team. Calls me back asap, Never gets frustrated with my lack of tech skills. I appreciate them. "

April 19, 2018

5.0

CUSTOMER SERVICE

Pros

I like that everything I need is on Dealer Center. I do not like multiple vendors hitting my bank checking account. The customer service dealing with many is horrible. No patience . Dealer Center team gives me top notch customer service. It gives me confidence I can move forward in my business.

Cons

I really don't have a con. I just need more repetitions than the average person. I need to call several times until I get it. Cash deals I feel I'm there. The banks are coming and I told Team I will need help. They said not a problem.

Review Source

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