# Page 28 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 28 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 676-700 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KR

Kelvin R.  
Owner  
Automotive  
Used the software for: 6-12 months

### "DealerCenter Review"

February 21, 2019

5.0

Rep showed me how easy it was to desk a deal and configure my settings thoroughly

Pros

I love that the system as a new user is very friendly and cloud based. Doing a deal is simple

Cons

I can't think of anything at the moment

Review Source

aM

aqeel M.  
manager  
Automotive  
Used the software for: Less than 6 months

### "New to Dealercenter!!"

March 22, 2019

5.0

Pros

We are new to the software. Their rep helped us get our account active. Dealercenter is great and there are many great options. We really love he customer service that is provided to get the account active. We also love the crm system because it makes working with the leads so efficient. very nice product!

Cons

We like the software so far. no complaints

Review Source

MM

Michael M.  
Finance Manager  
Automotive  
Used the software for: 6-12 months

### "Simple, Quick and worth the Money"

January 31, 2017

5.0

Dealercenter is user-friendly. Everything I need from CarFax, NADA appraisal and submitting applications can be found in one easy location.

Pros

Everything I need is right there and easy to find

Cons

Loading time due to servers being slow.

Review Source

rM

rod M.  
sm  
Automotive  
Used the software for: 6-12 months

### "Dealer Center Tacoma "

November 19, 2018

5.0

CSR was very helpful and helped me out by walking me through the system. The support was excellent and I am a huge fan of the service and product

Pros

I like the simple interface of the system

Cons

I don't have anything I can think of now

Review Source

MR

Mercedes R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Mellis Auto Sales Corp- Review DealerCenter"

August 13, 2018

5.0

I appreciate the help and service I received from my Buy Here Pay Here Specialist, he has helped me every step of the way w/training and general questions I had. His professionalism is what solidified my agreement w/ DealerCenter. Thank you - You were a big help to me.

Pros

What I like to the most of Dealercenter is that it is web based which means I can access my business from anywhere and anytime. The cost could be better, but I still think its the best.

Cons

I am a new user. However, it is too soon to point out what I don't like about it but w/ my Specialist, I am 100% sure he will be there to assist me.

Review Source

GR

Grant R.  
owner  
Automotive  
Used the software for: 2+ years

### "Good DMS financing software for the money."

April 22, 2021

5.0

Its been good. Works good for what it is and best cost effective price point.

Pros

Works well. Web-based so you can use it from anywhere. Does not require fancy stuff installed to quickly be able to pull it up.

Cons

I think its hard to get ahold of customer service for changes to the platform or software. I wish there was a way to add or take away features from within.

Reason for choosing DealerCenter

Dealercenter is webbased for cheaper

Review Source

GC

Guadalupe C.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Best Upgrade!"

June 7, 2019

5.0

Pros

I'm most excited about the full integrations in the system. I can just scan the cars on my phone and add the pictures on my phone and it will go straight to my website automatically! I also love that i can use it anywhere! i definitely could not do that with frrazer! this is exactly the upgrade i needed!

Cons

There aren't any cons I noticed so far!!

Review Source

BB

Bryan B.  
Finance Manager  
Automotive  
Used the software for: 6-12 months

### "Precious did a fabulous job getting me set up with Routeone and adding Nationwide as a lender."

January 23, 2019

5.0

Pros

What I like most about the system is that I can integrate Routeone and submit to all lenders at one time.

Cons

I am not able to change cars easily in dealer center. As well as adding a co signer

Review Source

BG

BRIAN G.  
GM  
  
Used the software for: Less than 6 months

### "very helpful"

July 27, 2018

5.0

Pros

support team has been extremely helpful not only in getting myself as well as my staff trained with dealer center. The patience that they showed us was remarkable while we all learned a new product but team made it not only easy but trained us all in a way that we all got it and it made sense, With Team's assistance we were able to be open for business faster than we had expected

Cons

when your are in dealercenter, in order to close the tab you have to do save and close. it would be easier if the tabs closed and didnt just re-open

Review Source

DB

Daren B.  
OWNER  
Automotive  
Used the software for: I used a free trial

### "Everything at your fingertips"

September 20, 2019

5.0

As a dealer in the car business for over 30 years I have seen all types of programs but Dealercenter seems to offer more for less than their competitors.

Pros

Dealer center makes everything very convenient by putting everything that you need at your fingertips. The customer service is amazing and can help you through any situation.

Cons

Have not found any cons with Dealercenter.

Review Source

mH

michael H.  
OWNER  
Retail  
Used the software for: Less than 6 months

### "GREAT CUSTOER SERVICE"

December 19, 2020

5.0

Pros

CUSTOMER SERVICE IS AMAZING , THEY HELP ME ALOT SINCE IM NEW USER, \[SENSITIVE CONTENT HIDDEN\] DOING AMAZING AND GREAT JOB TO HELP ME I REALLY APPRECIATE IT AND THEY SHOW HOW MUCH THEY WANT TO HELP

Cons

I DONT KNOW SO FAR NOTHING AM STILL LEARING IT BUT I LIKE IT

Review Source

IR

Ivone R.  
Sales Manager  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter review"

March 20, 2019

5.0

Pros

I like how to easily jump between the mobile app and the desktop computer to run my business. The CRM allows you to communicate with the customers on the go because I run the dealership all by myself so giving me the flexibility to not have to be chained to my computer helps a ton.

Cons

So far the app has been great. Simple and easy to use.

Review Source

jR

jayko R.  
owner  
Automotive  
Used the software for: 6-12 months

### "Our rep helped me a lot and took care of my problem pulling credit with Experian "

December 12, 2018

5.0

Pros

I really like using the By Here Pay here product that we are subscribed to. It is very efficient to my business.

Cons

There is nothing at this point that i don't like about dealer center.

Review Source

AP

ADRIAN P.  
GM  
  
Used the software for: Less than 6 months

### "GREAT AND FRIENDLY CUSTOMER SERVICE MANY GREAT PRODUCTS AND FEATURES FOR USED CAR DEALERS"

January 30, 2018

4.0

Pros

THE EASE OF USE AND ALL THE FEATURED PRODUCTS ARE REALLY EASY TO USE AND SIGN UP TO. I LIKE HOW THE SITE HAS EVERYTHING STREAMLINED AND WITH QUICK LINK BUTTONS. GREAT TO KNOW YOU COULD ADD MORE LENDERS THAN JUST WESTLAKE

Cons

THE THING I WOULD NOT LIKE AS MUCH ON THIS WEBSITE MIGHT BE THE WAY THAT EVERYTHIHNG IS MORE MONEY ORIENTED INSTEAD OF GETTING SUPER CHEAP OFFERS THEY ARE PRETTY MUCH THE SAME PRICE AS WHEN THEY ARE USED SEPERATLY. HAVE A PACKAGE DEAL WITH A LIL LESS COST TO THE DEALER AND IT WILL SEEM BETTER AND CHEAPER

Review Source

GH

Gregory H.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Double G's Used Car Sales "

June 26, 2020

5.0

Trying to figure out what features are worth buying for my dealership.

Pros

As a new user it's pretty easy to navigate. With the help of my Rep \[SENSITIVE CONTENT HIDDEN\] I'll be a pro in no time.

Cons

Creating a login I had trouble with but after I found out I needed to be logged out of another user it was fine.

Reason for choosing DealerCenter

It was reffered by westlake financial.

Review Source

CR

Chris R.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Getting Started!"

September 27, 2019

5.0

Pros

I switched over from Frazer and Carsforsale because DealerCenter was an all-in-one system that had everything i needed, such as the dms, crm, website, book valuation, etc. i'm especially excited for the CRM so i can track all my leads in one place!

Cons

I didnt notice any cons so far. If i do, i will let \[SENSITIVE CONTENT HIDDEN\] know.

Review Source

YM

Yazmin M.  
owner  
Automotive  
Used the software for: Less than 6 months

### "The Best Help and Easiest Set Up EVER"

December 31, 2020

5.0

Thank you \[SENSITIVE CONTENT HIDDEN\] for your expert assistance in our account set up. We appreciated the constant communication and patience you showed Ucarsa Auto Sales .

Pros

The software as a whole is fast and easy to navigate for the first time.

Cons

There is nothing we disliked about this software.

Review Source

MS

Mohamad S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Best system!"

July 18, 2019

5.0

Pros

Everything is organized, quick, and very modern. The DMS reports are incredible and it'll save me so much time and effort to keep track of my inventory. I can't wait to use auto check and get rid of carfax! The training w/ rep. was amazing and i can't wait to save money with dealer center.

Cons

There isn't anything i didn't like so far!

Review Source

SS

Shea S.  
sales manager  
Automotive  
Used the software for: Less than 6 months

### "Great Service"

May 20, 2019

4.0

Pros

The software itself works well and is easy to manage. It is easy to run reports and keep track of all your customers and data. The customer service is exceptional also, Support team has been a great contact for all of my CRM questions.

Cons

The only hiccup was the initial transfer of information from previous platform to this one.

Review Source

SW

SAMIR W.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter Review"

March 5, 2019

5.0

Customer executive is exemplary and amazing at his role. He took the time to go over the entire system and answer all of my questions. Patient and super knowledgeable!

Pros

Coming from a different DMS that doesn't have as many features, DC is a huge upgrade. The desking deal feature is something I will be utilizing daily.

Cons

Currently cannot think of anything this moment

Review Source

RS

Ron S.  
gm  
Automotive  
Used the software for: 6-12 months

### "DealerCenter - reps are great!"

October 29, 2018

5.0

Pros

Great support from reps. This is exactly the solution I was looking for to run and manage my dealership.

Cons

you guys are freaking awesome! So far so good and I'm extremely happy!

Review Source

bW

boyd W.  
owner  
Automotive  
Used the software for: 6-12 months

### "DealerCenter"

October 9, 2018

5.0

Pretty good. I had Rep help me out with a bank exception and was able to get the deal done

Pros

I like this software. I would like to know more

Cons

So far nothing bad, but if I need help I will contact rep

Review Source

CH

Connor H.  
Head of Marketing  
Automotive  
Used the software for: Less than 6 months

### "Great Product. Amazing Customer Service"

October 1, 2018

5.0

I couldn't be more happy with the experience I've had thus far. Customer support is so helpful in implementing our site and understanding all the tools we have at our disposal. Couldn't recommend the platform enough.

Pros

Ease of use. Ability to manage backend website functionality. Strong marketing tools.

Cons

I haven't found anything that I haven't liked about the software thus far.

Review Source

RE

Ronny E.  
owner  
Automotive  
Used the software for: 6-12 months

### "Excellent!!"

August 24, 2018

5.0

It is really excellent, it is easy to use, the price is just right, it's really altogether great!

Pros

The easiest thing is the data transfer to other sources

Cons

Honestly there is nothing I can think of.

Review Source

AB

Alain B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great system! "

July 11, 2019

5.0

Pros

I like how Dealercenter makes everything so simple! very user-friendly. I like how we can print paperwork through the DMS and everything is prefilled. DealerPro Services's DMS doesn't even come close to DealerCenter's DMS!

Cons

There wasn't anything I didn't like - maybe the if the pricepoint was lower, we'd get ALL the services!

Review Source

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