# Page 29 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 29 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 701-725 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Samuel R.  
OWNER  
Automotive  
Used the software for: 6-12 months

### "REINA SAYS GREAT"

February 1, 2017

5.0

VERY HAPPY AND WOULD RECOMMENDAFTER MANY YEARS IN THE AUTO BUSINESS AND MANY DMS USED I HAVE FOUND DEALERCENTER TO BE JUST WHAT AN INDEPENDENT STORE NEEDS.VERY HAPPY WITH THE SOFTWARE AND THE SUPPORT THAT WE GET.

Pros

ALL

Cons

NONE

Review Source

AK

Aaron K.  
BDC/ Finance  
Automotive  
Used the software for: Less than 6 months

### "No worries, amazing customer service, and easy to understand"

April 27, 2021

5.0

No complaints, customer service is wonderful and the software is super easy to understand and get used to

Pros

The new dashboard design has been amazing and \[SENSITIVE CONTENT HIDDEN\] was able to walk me through it and explain everything perfectly to easily understand.

Cons

N/A

Reason for choosing DealerCenter

N/A

Review Source

SHA

SAED HENRY A.  
Owner  
  
Used the software for: 6-12 months

### "It's been a good experience so far. My questions get answered and receive assistance from the many"

December 19, 2017

5.0

Pros

At the moment I had a billing increase issue and when I asked for certain information not only did I get the answers I needed but the rep Carla was so so nice and fast!

Review Source

JV

Jose V.  
Finance Manager  
Financial Services  
Used the software for: Less than 6 months

### "Dealer Center is my most valuable tool"

April 26, 2019

5.0

Dealer Center will help streamline the WHOLE process. From credit application to the final contracts. It makes me money . The software is user friendly but complex. My Representative made everything gel together well, without her I would be lost. Thanks for everything!

Pros

The support from my Rep she is my lifeline.

Cons

It takes practice, you need to invest some time to lean the software.

Review Source

NE

Nazifa E.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Balic Auto's Inc"

January 13, 2021

5.0

\[SENSITIVE CONTENT HIDDEN\] was very helpful and patient with explanation . If I can give more than 10 stars I would do. Excellent service!

Pros

Easiest system for busy dealerships, before I was using everything manually but now instead 20 min to close a deal it take me only max 5 minutes.

Cons

I haven't used the system long enough to think of anything yet

Review Source

SR

STEVEN R.  
GM  
Automotive  
Used the software for: I used a free trial

### "Dealer Center "

April 25, 2019

4.0

Using up to 4 different products in all in one system like my DMS, CRM, Website, and Online Ad Post. This was a big one for my dealership, because before I use to use four different vendors for all these products, now we are all in one.

Pros

CRM Customer Service and the ability to text and send emails, with one touch of a button.

Cons

Several windows open to operate system !

Review Source

EK

Eman K.  
Co Owner  
  
Used the software for: Less than 6 months

### "Brilliant system, very supportive and friendly team... "

January 24, 2018

5.0

Pros

It's managing our inventory in a very efficient and smart way... also the CRM is helping us manage our customers more efficient... All features are really useful... BHPH, Financial reports, Dashboard... A big thank you for the great support... also the technical support was very useful...

Cons

We would like to be integrated with quick books to manage the bills and daily expenses, but we have to pay extra fees for integration beside, the monthly fees of quick books... We wanna a better offer on that one :)

Review Source

aD

alex D.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Dealer Center "

November 9, 2018

5.0

Our rep was much more helpful than our previous one.

Pros

The interface is clean and simple to use.

Cons

I don't like the fact that I cannot add applicant job info that is specific

Review Source

MG

Mike G.  
co owner  
Automotive  
Used the software for: I used a free trial

### "Being that i am a new business,I have a ton of questions. DealerCenter has all of the answers!"

July 24, 2018

5.0

Lots of help when I really need a lot of help. Starting a new business in a new industry that is new to me, i feel at ease when im doing a deal or checking on prospects with this software, especially with the staff behind me for support when i have problems.

Pros

What i like most about the software would be the ease of the layout. All of the features are simple to navigate through and make integrating my companies information a snap!

Cons

The only thing that i can even think that would remotely resemble a con would be the length of time in between screens. That is it!

Review Source

jN

john N.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Automation is nice"

March 15, 2019

5.0

Pros

Dealercenter has many windows of opportunity. It has the tools necessary for dealers to survive in today's competitive climate. The CRM is robust and truly helps save me time to focus on what is important and that is selling cars.

Cons

Im still learning process of learning all the different dealer center products.

Review Source

AC

AMY C.  
FINANCE MANAGER  
  
Used the software for: 6-12 months

### "It's fairly simple to use "

October 18, 2017

5.0

Pros

If I ever run into an issue or have a question, my rep is very quick and thorough about getting the issue resolved or to help me with any questions I may have.

Review Source

CM

Chris M.  
Sales  
Automotive  
Used the software for: 6-12 months

### "DealerCenter Review"

December 4, 2018

5.0

Our rep was very helpful in getting my custom print pack setup. Awesome job

Pros

I like the fact that I can custom add print packs

Cons

I can't think of anything right now at the moment

Review Source

AK

Angela K.  
owner  
Automotive  
Used the software for: 6-12 months

### "All In One Auto Center LLC"

February 21, 2019

5.0

The support staff helped me get our BHPH accounts reconciled in the system.

Pros

buy here pay here and mobile app is easy and user friendly

Cons

I can't think of anything currently now

Review Source

GH

Glenn H.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter Review"

July 24, 2019

5.0

The support team did an excellent job in getting me setup w/ DC and getting activated. I initially got signed up w/ Frazer but its like an antique compared to using your platform and features. Won't look back

Pros

I love the ease of use and convenience of not having to download it on a work comp. Access it anywhere

Cons

Can't think of anything at the moment right now

Review Source

AB

Adam B.  
GSM  
Automotive  
Used the software for: Less than 6 months

### "DEALERCENTER Integration"

February 20, 2019

5.0

Having many years of experience in the automotive business, I have dealt with more idiot vendors than I can possibly recite. Nothing is more frustrating than being sold a bad bill of goods with promises that are never kept. My overall experience with DealerCenter, including our latest integration Online Ad Posting, has been very smooth with literally no down time. Our rep Precious has been phenomenal in making sure we get what we need in a timely manner. A true professional.

Pros

Simplicity, great customer support, the best bang-for-the-buck software available.

Cons

Nothing...yet. Will be back if they reverse field.

Review Source

JB

JEREMY B.  
OWNER  
Automotive  
Used the software for: 6-12 months

### "STILL LEARNING A LOT BUT LIKING WHAT I SEE!!!"

February 22, 2018

4.0

Pros

TOTAL INTEGRATION, EXCITED ABOUT THE CRAIGSLIST POSTING AND DEVELOPING A NEW WEBSITE. LOTS OF REPORTS AND ACCOUNTING THAT HELPS KEEP TRACK OF EVERYTHING!!

Review Source

rB

riley B.  
owner  
  
Used the software for: 6-12 months

### "great software easy to use"

October 24, 2017

5.0

Pros

love the integrations. great software easy to use. training is very helpful. rep knowledge is vast and support is great.

Cons

The software runs slow sometimes.

Review Source

HA

HARRY A.  
F&I MANAGER  
Consumer Services  
Used the software for: 6-12 months

### "Happy customer "

August 25, 2018

5.0

Pros

this software is easy to use and always have my representative to help.

Cons

Always they do keep me updated .and as i did says its very easy to work with it .

Review Source

JP

Jason P.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Dealer REview"

October 10, 2018

5.0

So far so good with DealerCenter

Pros

I really like how i can send out mass emails to my customers

Cons

Not at this point but I will have CSR my rep take care of any issue.

Review Source

EM

Edmilani M.  
owner  
  
Used the software for: 6-12 months

### "dealer center has been great its very user friendly i opened my second location and have dealercent"

February 26, 2018

5.0

Pros

dealer center has been great its very user friendly i opened my second location and have dealercenter to manage both locations my rep HAS BEEN GREAT

Review Source

AG

Anastacia G.  
Director of Marketing  
Automotive  
Used the software for: Less than 6 months

### "Great Service & Great Product"

October 19, 2018

5.0

I've been working a lot with rep on our new site and she has been absolutely amazing. Very understanding, very thorough and very patient. I am excited to know that she is going to be my partner on this journey going forward with DealerCenter.

Pros

I love the flexibility of the features, and how easy it is to use and update.

Cons

I do not like the Dashboard page, I feel there are a lot of areas to get lost in. I wish they had little "?" bubbles that had pop-ups with hints or brief overviews of the item you are about to click on. That would make it perfect!

Review Source

AB

Austin B.  
Sales Manager  
Automotive  
Used the software for: Less than 6 months

### "So Many Features!"

August 23, 2018

5.0

Pros

Automation is key when it comes to a busy car dealership business. DealerCenter has everything you could possibly ask for as you can run about 90% of your business through either the Desktop or Mobile platform. The customer service experience I've had was exceptional and customer service rep was able to set us up and walk us through the CRM with clarity, professionalism and ease. 10/10 would recommend.

Cons

There isn't much to say about the cons of DealerCenter at the moment. So far very happy!

Review Source

BL

Brianna L.  
Finance Manager  
Automotive  
Used the software for: Less than 6 months

### "Training"

June 6, 2019

5.0

DealerCenter is going to help me with all of my finance and cash deals, and manage my business

Pros

Dealer Management system includes a Mobile App, and it allows me to Send out deals to multiple lenders

Cons

Haven't used the system enough to know what I don't like.

Reason for choosing DealerCenter

I chose DealerCenter because its affordable and easy to use

Review Source

MM

Misty M.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Great concept"

November 8, 2021

5.0

Service was helpful trying to learn and understand the system

Pros

Having everything all in one made things easier.

Cons

The cost didn’t make since because I’m smaller, if I was larger it would be a no brainer

Review Source

MG

Michael G.  
Owner  
  
Used the software for: Less than 6 months

### "Beware!! 6/18/2018 Terrible DMS System. Lost THOUSANDS of DOLLARS switching to DEALERCENTER, SAD."

June 18, 2018

1.0

Pros

There is one PRO and that is there scanner for the mobile app is amazing!!! BESIDES THAT I WOULD DO DILIGENT RESEARCH BEFORE BUYING ANOTHER DMS.

Cons

Everything i had during the trial had major issues or didn't function properly BHPH, Accepting Credit Cards, Black book on the mobile app ect.... By the way they charge for that service . Excuses after excuses DC Staff constantly made promise after promise then didnt provide. We have lost lots of dollars switching over to this software system.

Review Source

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