# Page 3 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is DealerCenter the right Auto Dealer solution for you? Explore 1481 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/71935/DealerCenter/reviews --- DealerCenter 4.9 (1481) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 20th, 2026 # Page 3 - Reviews of DealerCenter ## Showing most helpful reviews Showing 51-75 of 1481 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Ange S. OFFICE MANAGER Automotive Used the software for: 2+ years ### "Seamless plateform" November 27, 2024 5.0 Great experience, easy to operate, invaluable asset to my business. Pros Great plataform, seamless processes easy and quick to navigate. Cons "Outstanding titles window" need improvement, wont always update registrations uploaded all the time. Review Source AC Angel C. Car Guide Automotive Used the software for: 6-12 months ### "The Most helpful and user-friendly programming application for selling cars." November 27, 2024 5.0 Pros It is a user-friendly interface, that allows multiple screens to be open at once and I was able to toggle back and forth between my clients. I like being able to set tasks and reminders that also link to my cellular device. Cons I cannot set multiple appointments for the same time frame. Switched from [Vin MDM](https://www.capterra.com/p/147992/Vin-MDM-PIM/) Owner said it is an overall better product. Review Source HE Henry E. CEO Retail Used the software for: 6-12 months ### "My Best Honest truth" November 27, 2024 5.0 I like it because it makes my new business easier with inventories, sales and expenses updates Pros So professional and extremely efficient in response Cons Is a lot to learn on it. Lol... But as a new user and beginner. Am doing my possible to learn and understand all the features on it. Review Source GC GEORGE C. FINANCE Libraries Used the software for: 2+ years ### "EASY TO USE IF YOUR NOT TECH SAVY" November 28, 2024 5.0 10/10 THE NEW UPDATES BECOME LESS USER FRIENDLY Pros EASY TO USE ALL AROUND, YOU CAN NAVIGATE EASY ITS A BEST ONE FOR USING WITH WESTLAKE Cons THE NEW UPDATES BECOME LESS USER FRIENDLY Review Source RW Rachel W. Manager Automotive Used the software for: 2+ years ### "Easy to Use!!!" November 27, 2024 5.0 Great! Easy to use and friendly staff. Easy to add new lenders. Pros Easy to use and excellent customer service. Cons Cost of additional features. I wish more options were provided. Review Source PT Paige T. COO Automotive Used the software for: 1-2 years ### "High Class Auto Sales and Leasing" November 27, 2024 4.0 It has been pretty good over the past 2 years. They are responsive to any questions I have and I can get a hold of them when needed. Pros It is easy to use and you can teach yourself how to use the site. Cons The inventory list doesn't pop up when I log in Review Source jM jason M. Sales Automotive Used the software for: 2+ years ### "Gold Member" November 27, 2024 4.0 Pros All customer information in one spot with credit apps Cons lots of clicking to navigate around and not all information is easy to locate. Review Source KO Kyle O. President Automotive Used the software for: 1-2 years ### "Great and effective CRM" November 19, 2024 5.0 Pros \[sensitive content hidden\] and the whole team are awesome. She spent over an hour giving me a tutorial on Fbook marketing. Time well spent. Also tracking my leads and where they are coming from. Cons Well, its not free! They are responsive but not cheap. Review Source VL Vincent L. President Automotive Used the software for: 2+ years ### "DealCenter is a game changer" November 29, 2024 5.0 Very comprehensive with multiple features that we continuously discover. Pros does it all. It has become a game changer for our dealership. Cons Constantly having to login. It logs you off too soon. Review Source AL Alex L. Sales and Account Manager Business Supplies and Equipment Used the software for: 2+ years ### "DealerCenter is the best!" November 27, 2024 5.0 I love . Most of my leads come from dealer! Very easy and ongoing process Pros Leads, auto check. It is a very pleasing platform to work on! Cons There’s nothing that does not do! No complaints Review Source JP JUDITH P. sales manager Accounting Used the software for: 2+ years ### "EXELLENT APPLICATION" November 27, 2024 5.0 I HAVE BEEN WORKING FOR 3 YEARS WITH DC AND HAS BEEN VERY HELFULL FOR ME. Pros WE CAN DO ALL THE PROCESS IN THE SAME DEAL . Cons ALL THE FUNCTIONS ARE VERY GOOD AND MAKE WORK EASIER. Review Source FS Frank S. Owner Automotive Used the software for: Less than 6 months ### "Dealer Center Autocheck " April 3, 2025 5.0 Pros Positive experience with the rep that handles my account. \[sensitive content hidden\] is great at her job! Love Autocheck! Cons I had a tough to get set up for log in etc Review Source bL brent L. owner Automotive Used the software for: Less than 6 months ### "Getting there" November 27, 2024 4.0 The products themselves are very effective. there are some that im interested in that i haven't learned well enough to use.i have had very good customer service at times and other times it has been lacking. Pros integration potential to get rid of Fraser/separate website, cuddle being separate ect Cons need more support to integrate and eliminate redundant services that we have Review Source LF Liz F. Assistant Automotive Used the software for: 2+ years ### "Very Happy" November 27, 2024 5.0 We are very happy with the product in general. Pros Very user friendly and Support is always helpful. Cons Help screens are a little tricky to navigate. Review Source JB Joe B. Owner Retail Used the software for: 2+ years ### "Dealer Center is great for everyone" October 3, 2024 5.0 Nearly 10 years of usage says enough. Very easy even with the mobile app Pros I have been using for years. It is all in one for everything i need. Cash deals, By Here pay Here, banks, marketing, inventory management, website, etc etc. \[sensitive content hidden\] helped me with the Facebook posting tool and was very helpful! Cons It can be pricey as you grow but you have to spend money to prevent losing a lot more Switched from [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) Much better software and kept everything in one place. Did not need numerous logins or other extras Review Source FC Frankie C. finance manager Automotive Used the software for: 1-2 years ### "finance mgr" November 29, 2024 5.0 experience was very good and easy input information Pros very easy to rehash your deal and finding process was the best Cons the fees were too much and interest rates were too high Review Source JH Jordan H. Sales Automotive Used the software for: Less than 6 months ### "Review for Jordan" November 27, 2024 3.0 besides the issues with phone calls and sending texts, it is user friendly Pros user friendly, all parts of dealership can be accessed from system Cons issues loading and making phone calls regularly, sending texts as well Review Source Response from Nowcom Corporation December 4, 2024 Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help! SR Shana R. Office Manager Automotive Used the software for: 6-12 months ### "Great company" November 27, 2024 5.0 It's been great. Would do it again in a heartbeat. Pros Ease of use. Simplified customer service. Overall good experience. Cons N/A-Nothing bad to say about the service. Review Source CB Charles B. OWNER OPERATOR Automotive Used the software for: 2+ years ### "Easy process!" November 29, 2024 4.0 Very easy to use, have no issues, Will keep using. Pros Easy access to log in and route to where I need to go & simple. Very easy to use. Cons I do not have any cons at this time. Nothing negative Review Source JW Jeremy W. Finance manager Retail Used the software for: 6-12 months ### "Lots of great features" November 27, 2024 5.0 Very good. Love that it’s we based if we didn’t have a CRM we totally would switch Pros Access to a lot of stuff, it’s basically a full CRM if needed Cons Can be very difficult to find some stuff at first but once you get the hang of it. Review Source SW Sam W. Owner Automotive Used the software for: Less than 6 months ### "A Great, Big Monster of a Software Package" September 12, 2024 2.0 It offers "entry impact," by including everything one could request, but much of that is only good for the initial "wow" effect when finding new buyers for the software, on the practical side, it is much less "wow" & more "ow." After a few days of logging onto the system to become oriented w/ navigation, it becomes a burden to determine which tool or icon to select & ultimately, I find myself fatigued attempting to figure out more "stuff" just to accomplish the basics. Pros included practically every category of use a dealership could need. Cons The software is unnecessarily complicated & even intimidating when simply attempting to make sense of it- offering a MUCH simpler version w/ needed items for a small/average dealership would be much more effective. Also, every additional functionality required additional payments along w/ additional software support to implement, plus it made an already overly busy interface even more convoluted. The programmers (who give themselves fancy names like "architect" or "engineer") likely pat themselves on the back for all that they have come up w/, but only they & other IT people actually like their product, they should attempt to sell for once & perhaps it would dawn on them that the rest of us aren't impressed w/ fancier, glorified calculators. The objective of the software has gotten lost in the weeds of complexity. Review Source AG Alex G. finance manager Automotive Used the software for: Less than 6 months ### "Business Manager (PHDS #0717)" December 12, 2024 5.0 Amazing, everyone is hands on as a team and they do everything possible to make sure we have everything needed to keep moving forward Pros Everything is easily accessed when submitting credit applications Cons The only thing I would say I like least about is the fact that they didn’t have actually underwriters sending me the approvals from the banks. Review Source JP Jason P. V P Automotive Used the software for: Less than 6 months ### "Jason Prince, Motors" December 5, 2024 4.0 Great good to work with. they help you set up your website and show you how to work it. Pros They put your inventory on a bunch of car sites Cons They will help you set your website up the way you like it Switched from [Unity](https://www.capterra.com/p/158591/Unity/) Sound like a good website and deal. hopefully my sales will go up. Review Source JC Jorge C. Owner Automotive Used the software for: 6-12 months ### "Dealer center sukcs" November 8, 2024 1.0 Very bad experience I suppose to sign in for a $70 monthly and was paying $260 a month without do anything because I have my provider I was waiting to sign in to Westlake and charge me a lot every month I cancelled the service Pros Nothing , Lies charge a lot of money without consent be careful with the person who works there only lying Cons It is a mess, change of the persons every day I spoke to \[sensitive content hidden\] she signed me in and 2 or 3 days after nobody knows her Review Source Response from Nowcom Corporation December 4, 2024 Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help! AH Anna H. Sales Representative Retail Used the software for: 6-12 months ### "Great service" November 27, 2024 5.0 It's made things alot easier when following up with customers & making sure everyone is on the same page. Pros How it allows me to organize my customers set apps leave notes & make communication alot easier. Cons I do not like having to log in each time after so long. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.