# Page 32 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 32 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 32 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 776-800 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DE

DARRYL E.  
GM  
Automotive  
Used the software for: Less than 6 months

### "car choice enterprises"

January 25, 2019

5.0

My rep was helpful in getting me trained w/ the DMS and how to use the app features. Auction run list is excellent

Pros

User friendly compared to dealer socket which is confusing. I like the fact that it's cloud based and I can have access anywhere

Cons

I can't think of anything, so far so good

Review Source

CF

Cesar F.  
Finance director  
  
Used the software for: 6-12 months

### "Excellent "

March 14, 2018

5.0

Pros

User friendly Super easy to use Would recommend to anyone I wish all programs were this easy to use

Review Source

sM

sam M.  
accounting  
Automotive  
Used the software for: 6-12 months

### "account mngr Precious "

December 11, 2018

5.0

Pros

Cool to give customers Siriux XM for 3 months.

Cons

I feel like I need more training to be more comfortable.

Review Source

SR

Samuel R.  
Owner  
Automotive  
Used the software for: I used a free trial

### "DealerCenter has exceeded my expectations"

October 18, 2018

5.0

Pros

Our rep(s) at Dealer Center are amazing! I am very methodical when making decisions and she addressed every concern that I had. In addition, she took the time to understand my unique needs and presented the right solutions as opposed to just selling me something for the sake of making a sale. I would highly suggest asking for her if you are considering a new DMS!

Cons

So far so good, but need more time to evaluate, currently exceeds my expectations.

Review Source

GS

Ghazanfar S.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Awsome Customer Service"

March 10, 2017

5.0

They offered me products I would've never known and never used. Would Highly recommend them. Even though I use frazer. I use them too.

Review Source

VR

Verified Reviewer  
Owner  
Automotive  
Used the software for: I used a free trial

### "Good app for Traders."

April 17, 2019

4.0

It's helps us a lots in trading of my lubricant distribution.

Pros

Approximately all features are available for a trader, good dashboard and customer support support.

Cons

Cost of app is some high, mobile version is slow and crashes frequently.

Review Source

HC

HAYDEE C.  
ADMIN  
Automotive  
Used the software for: Less than 6 months

### "Satisfied"

November 29, 2018

5.0

Pros

There are several features that are very appealing and worth exploring. Rep did an awesome job explaining all aspects of the software. I am very satisfied with his knowledge base of the software and company. We look forward to using DC and expanding our service use in the near future. Wes took his time to make sure he answered all of my questions and to make sure I could use the software as well.

Cons

not sure yet. Have not tried it thouroughly.

Review Source

CL

Cody L.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "BEST SYSTEM"

August 21, 2019

5.0

Pros

We switched over from DealerPlate and we are excited to utilize everything! We love the DMS, BHPH, and excited to switch over our website from CarsforSale as well.

Cons

The system has so many features, so it'll definitely take me some time to learn everything!

Review Source

JG

Jeudy G.  
Jefe  
Security and Investigations  
Used the software for: 6-12 months

### "Impresionante!"

August 19, 2023

5.0

Contabilidad general de la agencia que administro.

Pros

Cuando adquirí el producto y lo utilice por primera vez no podría creer lo fácil que era su uso y la gran ayuda que me generaba en mi día a día de trabajo, fue increible.

Cons

Fue un poco difícil la integración pero una vez realizada me generó mucha facilidad.

Review Source

AJ

Alicia J.  
Office Manager  
  
Used the software for: Less than 6 months

### "User friendly and efficient"

July 19, 2018

5.0

Pros

It's easy to use, has a surprisingly simplistic interface, given its vast capability! It truly is a "nose to tail" program. Being able to handle the backend accounting and every aspect of sales - from leads to contracting in one place is AMAZING! The customer service and training are second to NONE!

Cons

Multiple tabs for everything drives me nuts! Printing directly from the site after filtering would be quicker - rather than exporting first.

Review Source

RB

Ryan B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "NEA Auto Direct Review"

October 3, 2019

5.0

Pros

We signed up for Dealercenter's DMS due to all the integrations it has. Plus it's much more cost efficient than E-Leads and Reynolds and Reynolds! Coming from the Franchise world, this is the best option!

Cons

I didnt notice any cons about the system so far!

Review Source

KG

Kinzie G.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter Review"

July 17, 2019

5.0

The rep helped walk me through getting my website w/ DealerCenter. Excited to get rid of CarsForSale and have everything integrated and connected with my inventory!

Pros

Love how I am able to manage my inventory so easily. The website setup is seamless

Cons

Can't think of anything, all is well now

Review Source

LF

Louis F.  
Marketing Manager  
Consumer Goods  
Used the software for: 6-12 months

### "CRM Training"

February 13, 2019

5.0

Pros

Very professional people and easy to use

Cons

Having difficulties managing two location inventory feeds

Review Source

TM

Tara M.  
Auto  
Automotive  
Used the software for: Less than 6 months

### "Great service "

December 26, 2019

4.0

Dealer center has outstanding customer service \[SENSITIVE CONTENT HIDDEN\] is awesome if I was looking for a rep would definitely steal him. He scores 100 in my book.

Pros

Features free trial and help is only a call away.

Cons

Sometimes it doesn't update as fast as you would like until the next day.

Review Source

JK

John K.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Chesaco Car Co Inc"

November 12, 2019

5.0

We got a full training and up to speed on everything dealercenter. Looking forward to using DC and I love that all the forms and docs are already in here. Much better than my old platform

Pros

This system is super simple to use and a great interface.

Cons

Can't think of anything I don't like about it

Review Source

SK

Scott K.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter Review"

March 28, 2019

5.0

The support team rep was solid. Got me trained on using the DMS and showed me how to do deals. Excited to use the mobile app and license scanner

Pros

I really like the ease of use, and how all the products are bundled into one location

Cons

Haven't used it long enough, to think of something

Review Source

SW

Sanjeev W.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "LOVE IT!"

September 30, 2019

5.0

Pros

I like that Dealercenter's system is all at my fingertips! it's all in one - the dms, website, crm, book valuations, etc.! the mobile app makes everything accessible! Much cheaper than Autosoft!

Cons

didn't notice anything I didn't like about it so far!

Review Source

BA

Bridget A.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "CRM is great, and helps you keep track of customers."

February 13, 2019

5.0

CSR helped me with all my questions, and also said I can reach out to her anytime, good customer service, and friendly.

Pros

CSR showed me how the software helps you know when a message is sent and received, we also created a template for the season. When you update everything updates immediately to the web cite. The system also has a wish list that helps you find a customer when you come across the vehicle.

Cons

currently I dont have nothing bad to say, still learning.

Review Source

LG

Larry G.  
Owners  
Automotive  
Used the software for: I used a free trial

### "LG Autos opinion"

July 10, 2019

4.0

Pros

I like how Dealercenter is all-in-one. The inventory management through the dms has useful features such as itemizing my costs and managing my vendors

Cons

I wish there was a way to itemize my vehicle costs on the mobile app like i can on my computer.

Review Source

SC

Sebastian C.  
President  
Automotive  
Used the software for: Less than 6 months

### "D & S Imports LLC "

May 21, 2019

5.0

Overall it's been a good experience. The interface is simple and looking forward to using the mobile app

Pros

I like the DMS and how easy it was to do a deal. Support team took the time to help me out and navigate the system

Cons

I can't think of anything right now, all is good

Review Source

jF

jason F.  
owner  
Automotive  
Used the software for: Less than 6 months

### "THIS SOFTWARE ROCKS!!!"

March 10, 2017

5.0

I started using the app. along with the website and it is awesome for tracking my leads and for closing loans. The software allows me "1" focal point for leads, loans, and communication. You have everything you need in one place including texting and emailing which is all tracked and saved. Price is super inexpensive for what you receive!!!

Pros

tracking of leads and communication with them. Also love the submitting of loans with my banks.. easy to use!!

Cons

Have not found anything yet but I will keep you posted...

Review Source

DI

Danny I.  
Internal Sales  
Financial Services  
Used the software for: Less than 6 months

### "User friendly "

June 14, 2018

5.0

Pros

Love the way it interacts with our independent / franchise dealers from submitting a deal to reviewing them

Cons

It is a great CRM but most of the dealers do not want to pay for the usage and most of the franchise dealers have a more expensive one

Review Source

jG

jocquail G.  
receptionist  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter Review"

May 30, 2019

5.0

Great

Pros

The notification receivers are great and allow me to keep track of all of the customers and information put into the system.

Cons

Everything so far has been going smooth I am new to the car business so I like that the system is easy to navigate

Review Source

ES

Enzo S.  
owner  
Automotive  
Used the software for: Less than 6 months

### "monica alamares "

September 9, 2021

5.0

It's been great so far.

Pros

how easy and simple it is to use. and the customer service is great.

Cons

can't say I dislike anything on the crm

Review Source

KR

KYLER R.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Just getting started!"

March 12, 2019

5.0

Pros

I love how I can change information for my deals and not have to actually contact my lenders through the DMS. The training with CSR was also perfect!

Cons

In the past, adding a doc fee made my advance go down but I shouldn't have that here anymore

Review Source

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