# Page 33 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 33 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

---

DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 20th, 2026

# Page 33 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 801-825 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WI

Wafie I.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Very Friendly customer service. "

January 31, 2018

5.0

Pros

Very friendly customer service staff are courteous and polite. They help you with everything you want regarding the online website. very prompt to respond to your inquiries

Cons

Price is a little bit high and specially when you are new to this business and you are not making money. When you check car value from the auction, the app requires you to enter the Odometer reader as it is supposed to be fed directly from the auction .

Review Source

DA

Daniel A.  
Finance Manager  
Automotive  
Used the software for: Less than 6 months

### "Training"

July 2, 2020

5.0

I am allowed to utilize all necessary state approved forms, I am able to integrate with other software.. Lots of tools to purchase inventory, etc..

Pros

Ease of use, Mobile App available, Customer Service Available

Cons

Nothing yet, Having to learn a new system..

Review Source

VT

Vagan T.  
Used car dealer  
Automotive  
Used the software for: Less than 6 months

### "PROFESSIONAL AND FRIENDLY STAFF "

March 11, 2017

5.0

I was referred to DealerCenter by one of my colleagues. After contacting the Westlake Finacial representative and subbmiting all the necessary paperwork the support staff contacted me to help me set up my DealerCenter login and account. He was very professional and friendly at the same time. Right away i could tell he knew what he was doing and that he had alot of experience in his field. The setup process felt very smoth smooth and easy.

Pros

Makes the paperwork process easy.

Cons

The moble app does not have all the functions as the site.

Review Source

JC

Justin C.  
Sales Manager  
Automotive  
Used the software for: Less than 6 months

### "CRM Review"

October 19, 2018

5.0

So far it has been good. It's a learning curve that we are getting over. I know once everything is dialed in, we should be a breeze to use.

Pros

I like how well you can customize the workflow and customer databases. Being able to send bulk messages for birthdays, Thanksgiving, Merry Christmas, etc.

Cons

I wish there were customized status workflows that I could set up for individual needs. Also, being able to print letters for various things would be nice as well.

Review Source

JJ

Jeremy J.  
President  
Automotive  
Used the software for: Less than 6 months

### "Excellent choice for Independents"

February 20, 2020

5.0

Pros

Easy to use... Support is great... \[SENSITIVE CONTENT HIDDEN\] in website development has been great through the process of creating our website and has been very helpful after publishing.

Cons

There's a few bugs here and there... Nothing major

Review Source

JM

Jason M.  
Internet Sales Director  
Automotive  
Used the software for: 6-12 months

### "Our rep was knowledgable & through"

December 3, 2018

5.0

Pros

Integrations customer support automation

Cons

everything has been good no problems so far.

Review Source

KB

Kristina B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Blake MOtors LLC "

June 10, 2019

5.0

our rep showed me how to do a finance deal and got everything sorted out with doing a deal. Had some trouble at first but got it taken care of. A++ service!

Pros

I love how easy it is to do a finance deal. Love the system interface

Cons

I can't think of anything currently this moment

Review Source

KK

Kanit K.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "KP Auto Group Inc"

August 14, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\] is very knowledgeable and helpful. Got me trained and ready to use DC for everything!

Pros

Coming from Comsoft DC has many more features with marketing integration and additional products

Cons

I can't think of anything yet due to not using enough

Review Source

VR

Verified Reviewer  
Food Server  
Restaurants  
Used the software for: Less than 6 months

### "Works great. "

December 27, 2018

5.0

Been very helpful to us. Had all my questions answered by rep. Easy to use

Pros

Organization. Lead pipeline. Having the ability to disposition leads properly.

Cons

Can sometimes be slow loading screens. Wish I could get a little more in-depth with certain features.

Review Source

JM

Joel M.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "Tremendous Quality of Service!"

October 11, 2017

5.0

tracks my daily work activity

Pros

The Product Specialist was incredibly knowledgeable, helpful and nice! She really knows her stuff when it comes to helping dealers with software and website questions. It was a pleasure to speak to her and ask her technical questions, she not only answered all my questions but she litterally connected to my PC and did what I wanted done in a matter of minuets! Thanks - Why Pay More Auto Sales - Arkansas

Review Source

SO

Soraia O.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Learning process "

July 25, 2018

5.0

to keep the inventory organized and synced with the website

Pros

I like that we can search the inventory in many different ways. The menu is very clear and there are alot of shortcuts right on the main page that make using it easier.

Cons

I feel it works a little slow and it opens a lot of tabs which makes things confusing and sometimes the save and close button does not work to close the tab. The inventory statuses does not give you enough options.

Review Source

KW

Katalyia W.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "First time user!"

April 1, 2019

4.0

Pros

I like that the DMS is web-based, and I can access it anywhere as long as I have internet. I can use it at home, anywhere. I also like the CRM and how I can scan the drivers license with my phone!

Cons

There isn't anything I don't like so far

Review Source

LF

Louis F.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great System!"

June 12, 2019

5.0

Pros

I like how everything is integrated in the system so it's very easy to submit deals all at one time with the help of the crm, website, and dms altogether! Waaaaay better than Wayne Reeves!

Cons

I've never had a problem with the system so far!

Review Source

TH

Travis H.  
GM  
Automotive  
Used the software for: I used a free trial

### "First time user!"

March 3, 2020

5.0

Pros

I got DealerCenter's DMS because it was easy to use and customization reports. We came from using excel spreadsheet and this is better.

Cons

I would like for this system to be compatible with SAP accounting because we dont use Quickbook.

Review Source

MG

Mark G.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Coming back!"

August 29, 2019

5.0

Pros

I love how DealerCenter's DMS is so easy to navigate. We stepped away from DealerCenter for a couple years and came back because it is better than anything else out there! Better than Frazer!

Cons

I dont have any cons about the system so far

Review Source

MH

Melissa H.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great system!"

August 6, 2019

5.0

Pros

I love how the DMS includes all the paperwork i need PLUS the information is already pre-filled! The mobile app is also great! The customer service is also fantastic. Way better than Frazer!

Cons

I dont notice any cons in the system so far.

Review Source

AY

ASSILA Y.  
Administrative Office Manager  
Automotive  
Used the software for: Less than 6 months

### "GREAT CUSTOMER SERVICE... EASY TO USE... ALL IN ONE PLACE... "

April 24, 2018

5.0

INVENTORY MANAGEMENT COST MANAGEMENT FINANCING AND EXPENSES KEEP TRACK OF ALL YOUR INVENTORY AND FINANCING IN ONE PLACE

Pros

TEAM IS AMAZING AND VERY PROFESSIONAL. SHE WILL ANSWER ALL YOUR QUESTIONS AND CONCERNS AND WILL WALK YOU THROUGH EACH AND EVERY STEP OF THE WAY

Cons

NO COMMENTS... nothing bad I can say about the program, great to do everything in one place! I HAVEN'T HAD ANY ISSUES USING THE SOFTWARE, EVEN I'M A BEGINNER BUT IT IS VERY EASY TO USE.

Review Source

JH

Julie H.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Autonet Preowned "

April 23, 2019

5.0

CSR was an excellent trainer, very easy to follow. Software is great and simple to use. There were a lot of difficulties with others that CSR helped to un-confuse.

Pros

I looking forward to using the mobile app and VIN scanner

Cons

I can't think of anything right now currently

Review Source

CO

Christine O.  
Manager  
Automotive  
Used the software for: 6-12 months

### "I love dealing with rep, he is absolutely amazing at answering questions and giving me information. "

April 20, 2018

5.0

I love the mobile app and being able to keep whats happening in my office..

Pros

The ease of which it works ... How many programs are integrated all on one website.. The customization features and ability to switch programs you are using ...

Cons

I have not found anything that I do not like to this point that would stop me from using the system. But it would be nice if you would integrate Black Book onto the mobile website for use at auctions.

Review Source

ET

Ezekiel T.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Great system!"

May 17, 2019

5.0

Pros

I love everything about about dealercenter! I love how the dms reports every aspect of my business, including my deals and expenses. i also really appreciate the mobile app.

Cons

I really dont see anythiing i dont like about it so far!

Review Source

LH

Luis H.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Hernandez Auto Sales DealerCenter Review"

January 14, 2019

5.0

Pros

DealerCenter is very helpful. Rep is very helpful and always follows up! Always has an answer for my questions. All of the features are very practical and useful! Im lovin it! The CRM is the best thing about the DealerCenter because it keeps everything centralized and gives you flexibility to not have to be in front of my computer all the time.

Cons

so far so good. I will play with the system and come up with anything later.

Review Source

JD

Jonathan D.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "d&d used autos and towing llc"

July 9, 2019

5.0

Rep. went over the DC system and showed me how to get everything setup. Like the system compared to my current one of Lot Wizard which has gone down this morning

Pros

easy to use compared to my current system, like the interface

Cons

Can't think of anything as of this moment

Review Source

EB

Evan B.  
  
  
Used the software for:

### "Dealer Center offers many great products."

March 23, 2017

5.0

Dealer Center has noticeably grown and improved in the past year. The customer service team listens and cares about feedback. They make this undeniably clear when they seek solutions to my problems as if I was the only customer for the product. The CRM has made it much easier to keep up with all of our customers. The great staff at Dealer Center are making constant improvements to make this software easier, intuitive, and, most importantly, serve the purposes we need (and even more than we knew initially.) We switched to using many of their products. We have had the most issues with the BHPH module, but they try to address our concerns. Learning all the new software was a challenge, but Christine was always able to help and guide us through our issues. I recommend this product.

Review Source

aM

andre M.  
Finance Manager  
Automotive  
Used the software for: Less than 6 months

### "Dealer Center Lender Platform "

September 3, 2019

5.0

Pros

I love how it integrates with my favorite lender , The west lake buy program is built in making it super fast

Cons

I like everything about Dealer Center .

Review Source

RP

Ramon P.  
Manager Member  
  
Used the software for: Less than 6 months

### "Spectacular, friendly and fun training! The support staff is a very outgoing fun person who is highly organized"

March 28, 2018

5.0

Pros

User friendly and integrates well with other programs, it is seamless and very easy to use. It has a diverse repertoire that you can use in our daily dealer lifestyle.

Cons

It needs a better scanner for the auction app, it's just a bit too cumbersome to click a few things just to get to the scanning part, that is important in a high-paced environment such as live auctions where a few seconds can mean losing out on a deal.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.