# Page 34 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 34 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 826-850 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GB

Greg B.  
owner  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter DMS"

January 10, 2020

5.0

So far so good. I appreciate Ryan's help with training on the DMS and getting set up with my other lenders.

Pros

Having the ability to easily keep track of the Deals on the Fast DMS is awesome

Cons

Nothing so far, but if I have a problem I will contact my DC Rep

Review Source

cL

cherish L.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Stellar Software"

August 15, 2018

5.0

Thank you Dealer Center for setting us up with one of the representatives. She knew the software from front to back, and she had us set up within a few days! Also, I was provided with all the necessary training to have a better understanding of the software. She is a life saver! Thank you for keeping us trained. If there was a way to rate more than 5 stars, I would've provided it!

Pros

Easy to use and the phone application that is offered through Apple

Cons

Providing a timeline for new dealerships with next steps

Review Source

RJ

RICHARD J.  
GM  
Automotive  
Used the software for: Less than 6 months

### "Threesome Auto Sales "

February 27, 2019

5.0

Rep. got me situated and trained on the DMS system and settings. Very good training and knowledgeable! I had some tough questions that he was able to get me answers on

Pros

The BHPH system and texting/features is awesome

Cons

I can't think of anything at the current moment

Review Source

SP

Sean P.  
sales manager  
Automotive  
Used the software for: Less than 6 months

### "Efficient and Dependable "

May 31, 2018

5.0

It saves a lot of time and is very efficient.

Pros

My favorite part of the software is the documents that are compiled together and merged with the deal information to make completing a deal easier.

Cons

When using the mobile app to take pictures to upload for the vehicles it gives me some issues with uploading multiple pictures at once. It may be my phone as my partner does not have issues but would be nice to get this done easier.

Review Source

TB

Tim B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Software Made Easy"

November 29, 2018

5.0

I love Dealercenter and I would definitely recommend it to other dealers that I know.

Pros

Very informative. Easy to navigate. Takes care of all my office needs. Dealercenter is one of the most effective products that I have ever used. My trainer is the best. He has been with me every step of the way and has been readily available to assist with all of my Dealercenter needs. Thanks to him!!!

Cons

The integration of Tiltetec is needed ASAP!

Review Source

DD

DARREN D.  
oWNER  
Automotive  
Used the software for: Less than 6 months

### "Hometown Auto Repair & Sales "

November 18, 2020

5.0

so far so good \[SENSITIVE CONTENT HIDDEN\] was very informative and patient..

Pros

ease of use , and integration to my other systems . way better than cars for sale unlimited options ..

Cons

Haven't used the system long enough to think of anything

Review Source

BN

Belinda N.  
Customer Service  
Automotive  
Used the software for: I used a free trial

### "DealerCenter and their amazing support team!"

October 5, 2018

5.0

The entire DealerCenter team as I work to get the dealership set up for advanced CR-M and especially one of the representatives have been amazing. The customer representative has personally spent several hours on the phone with me and has always gone above and beyond to get me answers to my never-ending questions.

Pros

Such an intuitive program. I've worked with many CR-M systems and this has the most pros vs cons I've seen.

Cons

Just wish it had the ability to integrate with land lines.

Review Source

TS

Travon S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "awesome system!"

July 17, 2019

5.0

Pros

I like the way everything is consolidated in dealercenter - a one stop shop! way more descriptive and better than carsforsale! Customer representative was also a great trainer!

Cons

Everything is great in the system so far!

Review Source

DM

Demoria M.  
General Manager  
Automotive  
Used the software for: I used a free trial

### "I love Dealercenter looks like a great system cant wait to know it all"

August 15, 2018

5.0

My Dealercenter even though she is busy most of the time training dealers, I always get a call back with information and assistance with my DealerCenter, she is experienced with over 10 years in the car business and 4 in the automotive technology solutions savvy. Thank you Sara

Pros

easy to use, all centralized,very convenient,

Cons

N/A dont have anything to say thus far, so far is easy I just need to take the time to use it, which I will is one of the best for mom and pop shop

Review Source

WA

WATHIQ A.  
owner  
  
Used the software for: Less than 6 months

### "One of the customer rep is very helpful with everything. She can even sell ice to Alaska !"

March 30, 2018

5.0

GREAT customer service from professionals!

Pros

Every time I need help I can contact her for help and she's always there with her friendly voice.

Cons

I wouldn't change anything, It's only getting better with the help of her. She's always there to the rescue. Never gets upset no matter how dumb your question will be. So if anyone that feels they're not very smart don't be afraid, she will always be there to help you.

Review Source

CJ

Chad J.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great product, easy to use and navigate!"

April 5, 2018

5.0

Simplified the whole management and day to day operation of my business.

Pros

Love that everything I need is in one place. I have my DMS, inventory management, website, F&I, AutoCheck, and CRM all right here which helps increase productivity and the flow of business.

Cons

I have yet to find a down side to this product. The customer support team is awesome and friendly and expedited the launch of our service quicker than promised!

Review Source

LT

LARRY T.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great Experience"

May 30, 2019

5.0

Pros

The system seems very easy to use. I don't feel overwhelmed with using this program. Rep's customer service and training was top notch.

Cons

At the moment we don't have any cons to report. Still learning the program.

Review Source

SO

STEVE O.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Getting started!"

September 3, 2019

5.0

Pros

We got DealerCenter for Westlake Financial serivces, and we're excited to start submitting our deals! the DMS functionality to quick and easy to use! Frazer can't do that!

Cons

There isnt anythign we didnt like so far!

Review Source

AE

Angelica E.  
Accounting Director  
Accounting  
Used the software for: Less than 6 months

### "Quickbooks Integration its Great!!!"

September 28, 2018

5.0

Every time I received excellent Customer Support from the support staff, He always its available to help us and resolve all issues.

Pros

It help us to save time in our accounting process easily and quickly.

Cons

I like every thing about it. its easy use

Review Source

JR

J.C. R.  
Co-Owner  
  
Used the software for:

### "An excellent product."

July 6, 2009

5.0

One thousand percent "Yes"

Pros

Dealer Desktop is the perfect system for our dealership. We only pay for what we use on pulling credit and autocheck. We have easy access throughout the program. From input to finish printing, it takes us less than 5 minutes to do a deal. I would highly recommend this product. Additionally, the support of Nowcom's personnel has been beyond outstanding. Scott and Richard help us quickly and efficiently any time we have an issue, or even when we just need more training.

Cons

None. We hope that nowcom comes up with an integrated accounting platform within dealerdesk top.

Review Source

KN

Khalid N.  
GM  
  
Used the software for: Less than 6 months

### "Great experience!!!"

March 29, 2018

5.0

One stop shopping. Everything a dealer needs under one room. Can't wait to try to see what the marketing dept does for my business.

Pros

It is user-friendly and they have an awesome staff. Thanks to Customer representative, she was patient and very informative. She is a GREAT asset to the organization.

Cons

With all of the packages and promotions the price was fair. All that I can mark as a con would be that I should have signed up sooner.

Review Source

TU

Taylor U.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter review"

August 15, 2019

5.0

My reps showed me how to e-contract and I was never able to do this with my old DMS Frazer. This has been a game changer

Pros

I love the mobile app and the fact I'm able to e-contract using the DMS

Cons

Can't think of anything right this moment

Review Source

LR

Lisa R.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Great DMS!"

February 4, 2019

5.0

Pros

I like that the DMS can allow me to choose the lender that works best for me and the customer. i like that i also have all of the book valuations available to me when i price my vehicles so i don't have to go back and forth! The add cost feature and automated tax calculation of the DMS is also amazing.

Cons

it is definitely a big system so i feel a little overwhelmed but i know training will help me!

Review Source

CC

Celia C.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Expert Auto Outlet "

March 19, 2019

5.0

Customer care showed me how to use the DMS and how to get my settings up and running. Great job and very helpful!

Pros

I like the fact that it is very easy to use and the desk deal feature

Cons

I can't think of anything this moment currently

Review Source

CE

Clifton E.  
  
  
Used the software for:

### "Finance Manager"

January 31, 2017

5.0

I like using DealerCenter. It's very user friendly and has advanced a lot, since I first started using them 10 years ago. And they're continually upgrading their systems & advancements. I especially enjoy inputting our customer's info and our inventory to set a deal now, for either a cash or finance deal. Coupled with the several different finance sources and abilities DealerCenter offers, makes them efficient to give ourselves & customers different ways for capturing & securing financing. I do hope they're able to capture a few more financing sources through their immediate system. DealerCenter does offer RouteOne, which expands your financing options though. Also, their customer service has handled any issues or concerns we've had very promptly.

Review Source

tC

tyrone C.  
Sale person  
Automotive  
Used the software for: Less than 6 months

### "Good experience with Customer service"

July 26, 2018

5.0

They always make everything easy and efficient

Pros

Good experience with Customer service and also she help me a lot with how to using dealer center. And she usually follow up me problem

Cons

I can't give any dislike for dealercenter . If I got any question and call them, I don't have to wait for long time and also if they can't solve the question right the way, they will always find the right one to follow up cause

Review Source

LS

Latif S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Getting Started!"

April 8, 2019

5.0

Pros

I like how DealerCenter has everything I need in terms of software for my dealership. I love it all, the DMS, website, and mobile app are all fantastic.

Cons

I haven't noticed anything bad so far in the system

Review Source

RD

ROBERT D.  
Owner  
Automotive  
Used the software for: I used a free trial

### "1-Year user!"

August 7, 2020

5.0

Pros

DealerCenter is extremely helpful and we love the fast book feature for the NADA, which Frazer doesn't offer easily.

Cons

There arent any cons so far that I've noticed.

Review Source

SE

SHELIA E.  
office manager  
Automotive  
Used the software for: Less than 6 months

### "Review for \[SENSITIVE CONTENT HIDDEN\]"

August 7, 2019

5.0

Pros

The system is easy to use and understandable, entering inventory is simple from both mobile app and desktop version. Everyone should make the switch to DC!

Cons

Nothing that I did not like during training

Review Source

KM

Kelvin M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "M&M Auto Sales "

October 20, 2020

5.0

\[SENSITIVE CONTENT HIDDEN\] was a great great excellent trainer. Went over everything and deserves a raise

Pros

This is much easier that doing apps by hand and having forms all in here

Cons

Not even use to think of anything at the time

Review Source

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