# Page 35 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 35 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 35 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 851-875 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LW

Lisa W.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Blue Ridge Auto Center Inc. "

May 20, 2019

5.0

Our rep was very helpful in getting me trained on using DC. Looking forward to using the platform

Pros

I like interface and how easy it is to use. Doing a cash deal was simple

Cons

I haven't used it long enough to think of anything

Review Source

JJ

Julia J.  
Owner/Manager  
  
Used the software for: Less than 6 months

### "Very easy to use and great customer service"

December 13, 2017

5.0

Pros

The platform is very user friendly - you definitely do not need to be computer savvy to use it. They also have several modes of customer support - phone, email, online chat, and your personal account specialist. I also liked their website layouts that they offer to choose from.

Cons

Review Source

AR

Ana R.  
Sales Representative  
Automotive  
Used the software for: 1-2 years

### "Wonderful "

September 27, 2018

5.0

Pros

Practical, gives me an overall view of my deals and the tools I need to use to close a deal.

Cons

There is nothing to complain about, and the support team is really sympathetic and efficient in helping me with all the details of the software

Review Source

RT

Ronnie T.  
Sales Director  
Automotive  
Used the software for: Less than 6 months

### "Top Notch System "

October 30, 2017

5.0

Great support and one location where I can do all my business.

Pros

The support the representatives provide is great, they have several people who help to provide a great experience for us and make sure everything works the way it should and that our process is simple and efficient.

Cons

There are bugs that have to be fixed from time to time but again the staff is on top of correcting them as soon as possible.

Review Source

ML

Michael L.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Brandon is a big help!!! Always nice and prompt. "

December 4, 2017

5.0

I'm benefiting by getting a all in one product that I can use daily to access my inventory from the office or mobile

Pros

All in one inventory management, it's pretty easy to use and the customer support is always there to help if you have any questions or issues.

Cons

The only thing that I can think of that I don't like about the product is the fact that I ordered BlackBookDigital and you cannot access it from my phone.

Review Source

JD

JOSE D.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Excited to get started!"

May 30, 2019

5.0

Pros

I like everything about it so far, the texting and emailing features in the bhph and crm are my favorite!

Cons

there are so many features in the system it will definitely take me time to train and learn

Review Source

wN

wahir N.  
owner  
  
Used the software for: 1-2 years

### "April Nicole Johnson was very helpful in explaining all aspects Dealer needs. She's awesome lady."

October 12, 2017

4.0

Pros

Software is pretty east to work with it has all features of advancement. On one page has most of the required stuff

Cons

Software has no issues it works good on all platforms no glitch but some clusters are there which has to be separated

Review Source

iP

isaiah P.  
owner  
  
Used the software for: 1-2 years

### "very fast and simple use for buy here pay here..helps me do a deal in minutes instead of the normal "

March 14, 2018

5.0

Pros

no more looking through files...everything is saved onto this site.simple and easy to use no more forgetting about accounts. at this time I feel that its doing great things for me being that I started off writing manual packets ...

Review Source

MS

Matti S.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Autocheck is awesome"

February 6, 2019

5.0

Pros

The autocheck feature is great! I am able to run Autocheck reports on all of my inventory at the same time. The quick credit feature also makes it really fast to get customers in the system and run their credit at the same time. CSR was super friendly and did a training for me. We are trying out the free trial and are excited to use the system.

Cons

There is not anything that I don't like.

Review Source

IC

Ivi C.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Select Motors "

August 8, 2019

5.0

Rep trained me on using the system. Not having a DMS to using this will help me run my business

Pros

Very simple to use. Very user freindly and clean interface.

Cons

I haven't used it enough and can't think of anything yet

Review Source

JH

Jon H.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "World Auto "

November 29, 2019

5.0

\[SENSITIVE CONTENT HIDDEN\] did an excellent job of previewing the system and was very knowledgeable.

Pros

All in one product with just about everything we need.

Cons

Too early to say, will have to report back after we try it.

Review Source

FI

Faridun I.  
owner  
Automotive  
Used the software for: I used a free trial

### "autocheck "

December 2, 2020

5.0

Pros

I like being able autocheck in dealercenter

Cons

as of right now i dont have any issues with autocheck in dealercenter

Review Source

HP

Hasan P.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter Review"

March 4, 2019

5.0

Rep trained me on the DMS and activated everything. Answered all my questions regarding DC

Pros

I really like the ability to use the mobile app on the go and the VIN scanner.

Cons

I can't think of anything at the moment

Review Source

TW

Tracie W.  
  
  
Used the software for:

### "crm and Christine"

March 28, 2017

5.0

For months at a dealership that I recently left, I tried to encourage the owner to go with more of the products that dealercenter had to offer. I didn't get very far. I started my own dealership last month. The supporting staff helped me make our dealership instantly look and feel professional, I would have been lost. Now that I am receiving new leads daily, the crm is a great tool to have available to my small dealership. Dealer Center brings the tools that were in the past, only available to large franchised dealerships, available to us small guys. Christine and all of the staff at Dealer Center have been role models in the customer service \\ technology field. Thanks sounds lame when I look at what she has helped us with.

Review Source

ZT

Ziad T.  
Owner  
Automotive  
Used the software for: I used a free trial

### "ALL-IN-ONE"

January 31, 2019

5.0

Pros

I like that is it is ALL-IN-ONE! all of my paperwork is accessible and i can submit to all my lenders!

Cons

It would be a great bonus for recommended lenders to be listed for us in DealerCenter.

Review Source

DB

Donna B.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Getting started!"

June 4, 2019

5.0

Pros

I like how the system is all in one, the dms, submitting deals, website, etc. It all seems very easy to use and it all flows together

Cons

there isnt anything i noticed so far that i didnt like

Review Source

FR

FREDDY R.  
Owner  
Automotive  
Used the software for: I used a free trial

### "AutoWorld's Review"

August 2, 2019

5.0

Pros

We love dealercenter's dms so we can submit deals to westlake with ease! Much better than Frazer since it cant even submit deals to lenders!

Cons

no cons i noticed so far in the system. love it!

Review Source

JZ

Jihad Z.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Hebron Motros "

June 25, 2020

5.0

Pros

I like the fact that we have online access and I can use it anywhere. Ever since Covid hit I've been able to use DC

Cons

WL hasn't been very effective for me, but other than that DC is good

Review Source

MF

Mario F.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Finally got the system!"

July 19, 2019

5.0

Pros

I like DealerCenter's DMS because it makes managing my inventory easier especially the bhph. The training with the rep was just perfect.

Cons

There isnt anything i didnt like about it so far

Review Source

SM

Steven M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Just completed the training which was excellent. Have not written any deals as of yet"

October 30, 2017

4.0

Ability to customize a deal structure - this was big for me. Also the links to other products that will help me grow my business

Pros

Easy to use if you know where to go. Like the Deal Structuring section, make it easy to customize a deal. Love the deal package sections with all of the paperwork required specific to my state. My rep really did a nice job running us through the training.

Cons

Dealer Center is geared toward the ability to grow as my independent dealership grows, I would have liked to spend more time on the links and additional software available. I think our rep didn't want to download too much info in the first training. Maybe a follow-up training touch-base 30 days after activation would be helpful just to make sure we are using all the capabilities of the software product.

Review Source

mB

mark B.  
owner  
Automotive  
Used the software for: Less than 6 months

### "autoplex"

February 24, 2021

5.0

easy....helpful and informative and a big boost to our new operation

Pros

able to submit to other lenders, ease of use

Cons

none that I can think of currently at this time

Review Source

MHT

Manh Hung T.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Getting started!"

November 7, 2019

5.0

Pros

I was referred to DealerCenter's DMS by a friend and i'm glad i did because it's so easy to use! Glad i didnt got with Frazier or V12.

Cons

I didnt notice any cons about the system so far!

Review Source

JT

Jancel T.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Great for Financing"

February 15, 2019

5.0

This has been the best experience in learning the system, I am learning alot and can do everything I need in the system.

Pros

I really like the opportunity to submit all my deals at the same time and be able to print all the documents together with the printpacks. Also my rep is very helpful, thank you CSR .

Cons

For me everything is okay I do not really have anything I do not like, it is very easy to learn.

Review Source

LI

Lisa I.  
Partner  
Automotive  
Used the software for: Less than 6 months

### "Our rep is the main reason we decided to purchase the software. "

November 1, 2017

4.0

Pros

Our reason for continuing of this software is our Inside Customer Service rep . He has been a great resource for us. Software is also remote based which allows us to use from and desktop or our app.

Cons

There are more software glitches than I prefer, but ultimately decided too keep the software. No Outside Sales Rep to visit us, which make it feels a little less personable.

Review Source

MM

Mark M.  
Internet Sales Manager  
Automotive  
Used the software for: Less than 6 months

### "Easy to use software with great customer service/support staff"

October 18, 2017

5.0

Increased salesperson productivity, reduced costs, streamlined processes.

Pros

It is very easy to use and to find what you are looking for. The software is very intuitive. Support staff has been very friendly and knowledgeable. Our rep, , has gone out of her way to get questions answered in a timely manner and has requested features on our behalf that we believe will help improve the product.

Review Source

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