# Page 36 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 36 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 36 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 876-900 of 1479 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

Jamel P.  
Manager  
Automotive  
Used the software for: 6-12 months

### "The mobile app is awesome"

April 19, 2019

5.0

Overall, I think dealer center is easy to use and awesome!

Pros

I like that there is a vin scanner, license scanner, and the ability to upload pictures

Cons

There is nothing I did not like in dealer center

Review Source

TS

Travis S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Getting Started!"

March 6, 2019

5.0

Pros

i love how DealerCenter has everything all in 1 place. The DMS is very easy to use and i can submit to all my lenders at one time!

Cons

I haven't noticed any cons in DealerCenter so car.

Review Source

CP

Chuy P.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "We love DealCenter very easy to use and they have amazing customer service! We love our rep Etoya!"

October 5, 2017

5.0

The benefits we get from using this program is a overall easy and positive experience for both the dealership and customer!

Pros

The soft wear is very user friendly and easy to navigate through. If you ever have any question you can always all their customer service line!

Cons

No cons at all with using this program is amazing!! Can not say anything bad about it, we have help and support whenever we need it!

Review Source

TB

Trissia B.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Getting started!"

July 18, 2019

4.0

Pros

The dealercenter DMS eliminates a lot of steps and saves time for the dealership in terms of the paperwork, window stickers, reports, etc.

Cons

Cant identify a con yet in the system!!!

Review Source

KG

Kodjo G.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Just getting started!"

July 1, 2019

4.0

Pros

I love Dealercenter's DMS bc I can use the mobile app and manage my inventory all on my phone! Definitely leaving comsoft!

Cons

The autocheck doesn't have some features that Carfax has.

Review Source

AO

Abdel O.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great change!"

August 12, 2019

5.0

Pros

I love the automatic drivers license scanning feature on the mobile app. DealerSync is definitely not as high-tech as dealercenter!

Cons

I haven't noticed anything i didnt like so far!

Review Source

CW

Chantil W.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great review "

July 19, 2019

5.0

Pros

I like how theDMS has the ability to add cars and thee reports in the system that can be used to buiness management.

Cons

So far i dont know everything about the system to see any cons

Review Source

JO

JC O.  
Owner  
Automotive  
Used the software for: 1-2 years

### "No DMS is perfect, but this is the closest"

September 28, 2018

5.0

A weight lifted off my shoulders.

Pros

Its very complete and fairly easy to use. Best bang for you buck and costumer service is top of the line

Cons

Its has so many features that it may take you a few deals to get used to everything.

Review Source

nJ

nick J.  
manager  
Automotive  
Used the software for: I used a free trial

### "great service"

March 27, 2019

5.0

My rep and did a great training on all these features, imaxx tool is the best!

Pros

website design was great, the templates are the best.

Cons

I think the software is great and don't know any improvements.

Review Source

DI

Derek I.  
Business growth manager  
Automotive  
Used the software for: Less than 6 months

### "Precious was a great help in setting up route one and Dealer Track "

December 11, 2018

5.0

Pros

What i like most about the software is that I am able to handle the car selling process in one easy place.

Cons

I am still getting used to software, as of now I have no complaints.

Review Source

MI

Mohanad I.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Getting Signed Up!"

June 24, 2019

5.0

Pros

I love the organization of the dms, especially the reports and dashboards. The mobile app is also great!

Cons

Since there is so much in the system, it will take some time to learn.

Review Source

lM

lakista M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Dealercenter. Too good"

January 18, 2019

5.0

Pros

I really love how the mobile app works with dealercenter. You can scan vincodes, take pictures, scan drivers licences, and update your website in matter of seconds all from you phone! I was trained by one of their representatives and I would recomend!

Cons

I wish their was a tax calculator for tavt that was a bit faster and I hope you guys can get linked up with TitleTec

Review Source

BO

Brenda O.  
Manager  
  
Used the software for:

### "On a free trial and very excited by the capabilities of this program. "

January 30, 2018

5.0

Pros

Everything is easy to find in one place... the side menu! Automatic stock numbering is fantastic and easy to configure to whatever I want. Incredibly detailed reporting and vehicle history reports make this indispensable asset to any dealership. (BTW, competitor never answered phone for quote so this is the only one to use).

Review Source

CT

Cathy T.  
Marketing Assistant  
Automotive  
Used the software for: I used a free trial

### "Dealer Center free trial"

May 31, 2019

4.0

Very good so far.

Pros

The ability to text potential customers from the software.

Cons

Haven't gotten into it that much. It would be nice if the leads from Car Gurus allowed us to text them.

Review Source

NK

Nicole K.  
Owner  
  
Used the software for: Less than 6 months

### "Being a new dealership we really like DealerCenter. It is easy to use."

December 18, 2017

4.0

Pros

I like that it is easy to use and keep track of our inventory. Desking Deals and preparing deals through Westlake is easy. The integration with our advertising agencies seems to be streamlined nicely as well.

Cons

The iPhone app takes forever to upload pictures and you can't move the pictures around on the app. Not too big of a deal, we just do it in the computer.

Review Source

MD

Mehr D.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Motorway Auto Sales "

January 21, 2019

5.0

Our rep has been outstanding and very awesome in showing us how to use the DMS, and navigate the system. It is easy to submit deals and the desk a deal feature will save me a ton of time so I can sell more cars!

Pros

I love the fact that I can use my mobile phone to access my inventory and deal status. Such a game changer from my old and outdated DeskManager system.

Cons

I can't think of anything at the moment right now

Review Source

SM

Sarah M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Only thing better than DealerCenter is Wes"

March 7, 2019

5.0

Pros

DealerCenter is super user friendly and I love the Online Marketing tools. Its got a really neat BHPH Tool that will text customers!

Cons

In time as I get to use the system more.

Review Source

RR

Ronnie R.  
Finance Director  
Automotive  
Used the software for: Less than 6 months

### "Easy to operate, affordable, and expandable DMS."

March 2, 2018

5.0

A streamline system.

Pros

Cust support was great at getting our website fully customized with every challenge I sent her. Plus, the website allows all the credit apps to go directly into the DMS so we can easily submit deals through DealerTrack.

Cons

Keeping up with all the open windows created because everytime you click on a task or link the system opens another window, etc.

Review Source

AA

Anthony A.  
GM  
Automotive  
Used the software for: Less than 6 months

### "great service"

October 31, 2018

5.0

This has been a great experience. Being able to call and get a human right away and the response time is great!

Pros

What I like the most is really easy to use and simplifies our process, it does everything for you. It cuts down at least 60% of time to do what I need to process and fund a deal.

Cons

I honestly do not have anything bad to say, especially coming from the old system I used to use.

Review Source

DR

Dan R.  
  
  
Used the software for:

### "Dealer center survey"

March 16, 2017

5.0

I am a Regional Sales Manager that has over 100 dealers that use Dealer Center as their DMS. The majority of my dealers find the system intuitive to use and adaptable to the growth of their business. From inventory management to finance & insurance this system has allowed my dealers to sell more vehicles and as a result us lenders can fund more deals. The best part of Dealer Center is the best in-class service from the product specialist. customer support representative has been instrumental in addressing my dealer's needs promptly while inhibiting a high level of professionalism. It is the people that make this product so appealing and I will encourage all of my new dealers to start with Dealer Center. Thanks.

Review Source

MK

Mohammad K.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Arya Auto "

January 10, 2019

5.0

I was using Dealer Cloud which was really frustrating. Using Dealer Center was a big difference- like using fire to a flame thrower.

Pros

I love everything. All the CRM leads, and paperwork/contracts is awesome and helps me manage my business. I was doing everything manual and this really changed the way I am able to focus on selling rather than chaos.

Cons

To be honest I think everything is great!

Review Source

AS

ANGEL S.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "Love DealerCenter"

January 24, 2020

5.0

Pros

AutoCheck comes in handy when at the auction, I love it! DMS system makes the whole process easier for us too.

Cons

There's nothing I don't like so far, it has been great.

Review Source

DW

Delbrico W.  
owner  
Automotive  
Used the software for: I used a free trial

### "love dealercenter!"

February 29, 2020

5.0

Pros

I use the DMS becuase it's web-based and all-in-one! The websites are much better than the old DealerCarSearch one i was using

Cons

Thereisnt anything i didnt like so far!!

Review Source

MM

Matthew M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Best Dealer Software Around"

September 20, 2018

5.0

I am extremely happy on all ends with Dealer Center, My rep is the best, she answers any questions we have and is always around if we have any questions. That's priceless.

Pros

I love the ease of navigating the system, the ease of contacting my rep with any questions I may have, It's a great program and I have recommended this to numerous business associates.

Cons

At this point I have no issues to report

Review Source

MH

Mark H.  
  
  
Used the software for:

### "This great DMS is my only DMS"

January 31, 2017

5.0

When I opened my lot nearly 5 years ago, I started with DealerCenter as my only DMS. I keep adding features such as hand-held appraising systems, QuickBooks integration, contract printing tools, booking services, and soon their website, craigslist posting tool, and CRM. I was able to reduce my costs by single-sourcing these features. I have one contact for any issues. Best of all, DealerCenter is willing and able to customize any feature to meet my needs.

Review Source

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