# Page 37 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 37 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 37 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 901-925 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WR

Warren R.  
Owner  
  
Used the software for: Less than 6 months

### "Very simple and straight to the point."

May 16, 2018

5.0

Pros

Team - Very quick and informative. Knowledgeable about product, helpful. I like the fact that they also mentioned the fact that I can upload pictures of my inventory using the mobile app rather than uploading to computer to post.

Cons

Still learning the product so at the moment I have no cons as of yet. I'm new to dealer center and may have more input later

Review Source

CS

Chris S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great CRM tool"

September 7, 2018

5.0

Pros

DealerCenter is soup to nuts. Covers every solution I need from marketing, inventory management, CRM, etc. It's single sign on solution. I have had experience with CRMs in the past in other industries and it really delivers the value a dealer would need.

Cons

Would like to have an automated process or solution to post for Facebook Marketplace and Instagram.

Review Source

RL

Rose L.  
Assistant to the GM  
Automotive  
Used the software for: Less than 6 months

### "Saul training onf BHPH was above Standard. This software should be used in every car dealership."

August 3, 2020

5.0

5 stars all the way

Pros

Perfect for what a care dealership need to do daily

Cons

Everything is perfect. Thank you for creating it.

Reason for choosing DealerCenter

Because it is the best in the business.

Review Source

JC

Jermaine C.  
Marketing Director  
Automotive  
Used the software for: Less than 6 months

### "Good Experience, Good Customer service"

May 5, 2018

5.0

Setting up everything for the dealership in one place so business can be more efficient and effective.

Pros

I like how you can get everything done at one place for a dealership. Website Service, Financing Service advertisement and more.

Cons

It opens a new tab every time you have to log in. I don't really have any problem with this, just excited to see what else they have to offer.

Review Source

MK

Mashall K.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "crm review"

May 24, 2019

5.0

Pros

I like that you can contact customers, keep in touch and follow up on deals in one system. CSR was very helpful.

Cons

At the moment I don't have any complaints.

Review Source

SM

Sergio M.  
General Manager  
  
Used the software for: Less than 6 months

### "My training with Rep was awsome. Very helpful and friendly. "

June 8, 2018

5.0

Perfect to run your business in one place!

Pros

I like that you can do everything in one place,perfect for running your business all in one place,less work will be more productive this way for sure,less wasted time!

Cons

nothing i dont like about this software.,perfect for running your business all in one place,less work,I will be more productive this way for sure!

Review Source

mS

mouladad S.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Financing software!"

July 10, 2020

5.0

Pros

I think DealerCenter's DMS for financing specifically and and onboardign tprocess was good. Comparable to Frazer!

Cons

Frazer is easier to use but cannot finance

Review Source

fC

francisco C.  
owner  
Automotive  
Used the software for: I used a free trial

### "Review for training"

May 28, 2019

5.0

Pros

I really enjoy being able to manage inventory while not at work the mobile app is awesome!

Cons

There is no automatic calculation of DMV fees or taxes by zipcode

Review Source

OS

Olu S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great system!"

February 19, 2019

5.0

Pros

The entire system is very versatile and everything is one place, my DMS, CRM, Website, and online marketing all in one! The mobile app is killer! i can scan my VINS and scan my customer's drivers licenses to save me so much time!

Cons

I'm definitely still learning how to use everything, but my rep is always willing to train me over whatever i need.

Review Source

MP

Mohammad P.  
Owner  
  
Used the software for: Less than 6 months

### "Excellent experience with their representatives , they are very helpful"

May 21, 2018

5.0

Easy to use to manage your business.

Pros

it makes the deal much easier, helps selling car easier, i can manage my business without worry. Their representative was very nice to talk to and she was teaching me a lot I didn't know about the program.

Cons

i don't see anything I don't like,pretty easy to use, I recommend this to anyone who starts in the car business.

Review Source

BG

Brad G.  
owner  
  
Used the software for: Less than 6 months

### "Easy to use, Great customer support."

October 19, 2017

5.0

Pros

My former account rep, has always been available to offer training and support whenever we need it.

Cons

Customer support is sometimes slow to respond. Today I attempted a "live chat" to discuss an issue and was informed the wait time to speak to a technician would be 8 minutes.....Thankfully my rep, followed up immediately and addressed my issue.

Review Source

AE

Alia E.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Wide variety of services "

December 5, 2017

4.0

The easy import and export to other systems,

Pros

It's a wide program, from the connection with WFS and other lenders as well as advertising/marketing they offer. The structure of the deal is very detailed.

Cons

Sometimes the system does not run well when they are updating things on the back end, it is not down for long but would like to see it work continuously.

Review Source

TO

Tunde O.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Dealer Center "

August 5, 2019

5.0

Pros

The fast dms and Dealer websites make marketing and selling my cars easy

Cons

Forgetting my password and having to log in everyday can sometimes be annoying

Review Source

MZ

Manuel Z.  
EVP Marketing  
Automotive  
Used the software for: Less than 6 months

### "I was ecstatic with the website that was created for me. It was exactly how I wanted it."

May 31, 2018

5.0

The efficiency it adds to managing my inventory.

Pros

How the website that the support staff created for me and the DealerCenter software was integrated together to allow me to efficiently manage and promote my inventory.

Cons

No complaints!! From the first time I began using DealerCenter... Everything from customer support to my customized website has been great.

Review Source

KP

Komal P.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "JDM Auto "

December 2, 2020

5.0

Amazing \[SENSITIVE CONTENT HIDDEN\] got me trained on the system

Pros

I like the fact that I can access DC from my home

Cons

Can't think of anything yet due to being a beginner

Review Source

AC

Antonio C.  
Managing Partner  
Automotive  
Used the software for: Less than 6 months

### "Best DMS on the market!!!"

February 3, 2017

5.0

As a starting up new dealer this platform has covered every aspect from inventory to how to pull credit on a customer. Our Specialist has gone over and beyond to help us get on the right path. We believe that if it wasn't for her we would have gone with another option. Dealer center has everything we need and is extremely easy to navigate. Dealer center will be our only platform we will ever use. Thanks to her we are tremendously satisfied.

Review Source

JS

Jorge S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Experienced Dealer!"

January 27, 2020

5.0

Pros

We're very experienced and i love how the DMS is very easy to use and web-based. Better than Frazer!

Cons

I would like better support with the support team.

Review Source

LW

Lorenzo W.  
Owner  
  
Used the software for: Less than 6 months

### "Customer support was cool and very helpful cancers still rule the world though she is very diligent and quick "

July 10, 2018

5.0

Pros

software is easy to use functions good like the fact that i like the fact that i dont have to use the bit printer i can just use the laser printer to print my paperwork.

Cons

I wish everything came with the package at the cost of the product like kbb, and so forth craigslist and other advertising site should come free or with a small fee to use.

Review Source

AG

Alberto G.  
owner  
  
Used the software for: Less than 6 months

### "DealerCenter has the most bang for your buck!"

July 16, 2018

5.0

Pros

Recently signed up to Dealer Center as CRM Lead Provider.The CRM Specialist has been training me on the product very informative I would recommend Dealer Center to any new or existing Dealers.

Cons

honestly there isn't really any complaints because it gets offset by the unbelievable pricing compared to what franchises pay for similar features.

Review Source

RZ

RAMSEY Z.  
COO  
Automotive  
Used the software for: Less than 6 months

### "Catoctin Auto Group"

December 5, 2018

5.0

Representative was great in helping me get situated with the system.

Pros

I like the ease of use and how easy it is to do deals

Cons

I can't think of anything I dislike about the system. The team have always been extremely helpful in getting us past any hurdles or downfalls which may present themselves. Overall, we are very happy with the system and the support.

Review Source

RM

Ronnie M.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Dealer center"

January 24, 2019

4.0

Easy to submit to different lenders with RouteOne integration .

Pros

Interface layout is easy to understand and maneuver.

Cons

Not sure yet, Just started using Dealercenter.

Review Source

BL

Brian L.  
Sales Manager  
Automotive  
Used the software for: Less than 6 months

### "Always Helpful Always Saves Me !!!"

January 23, 2018

5.0

looks like it builds the reviews pretty well

Pros

Lazer Contracting makes my life so much easier We definatley use Lazer Contracting And the Very Super Fast Responses and call backs when you need someone . Dealercenter and Westlake both are Top Grade

Cons

I am new to the system 2 month User and have no complaints as of now everything is great Thanks Again

Review Source

AV

Anthony V.  
Finance Manager  
Automotive  
Used the software for: Less than 6 months

### "Great support network and functionality "

October 10, 2017

5.0

The support team provides everything I need and most importantly its all in one central location.

Pros

This system is really great, allows you to customer to your needs and the support team is great! They really care about their dealers and take feedback into consideration to change the system.

Cons

I had a little trouble getting the buyer's orders to print correctly

Review Source

FR

Fanny R.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Very Easy to Use "

December 19, 2018

5.0

It has been a wonderful experience overall, I feel comfortable with this system and I feel like the functionalities help me to be successful in my business.

Pros

The system is very easy and fast to use to submit your finance deals and I like that the DMS allows me to submit to all the lenders at the same time.

Cons

Right now there is nothing I can say I do not like about the system.

Review Source

JG

Jordan G.  
President  
  
Used the software for: Less than 6 months

### "Great service my rep made it easy to work and was plenty of help highly recommend "

June 7, 2018

5.0

Pros

You get a lot for the money, friendly staff, they make it easy to use, they offer a lot of services that are beneficial and not over priced like other sites

Cons

To many add ons some of the services should be combined with others like website should include credit app on there for example besides little things nothing to complain about

Review Source

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