# Page 38 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 38 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 38 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 926-950 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Rashaun W.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "First and last system!"

June 13, 2019

5.0

Pros

the entire system is convenient! the mobile app is my favorite because it's so easy to use!

Cons

There is nothing i noticed so far that i didnt like

Review Source

RJ

Rod J.  
Sale manager  
Automotive  
Used the software for: Less than 6 months

### "Review for \[SENSITIVE CONTENT HIDDEN\]"

March 28, 2019

5.0

Pros

Can always correct data, the print packs are convenient and the mobile app is easy to use.

Cons

I can't think of anything at the moment to change.

Review Source

JS

Justin S.  
Sales  
  
Used the software for: Less than 6 months

### "Excellent customer service, easy to use product. Thank you support staff for the fantastic support!"

March 2, 2018

5.0

Pros

Interface is user friendly, mobile app works well, excellent customer service. Our team likes how organized all of our leads are and constant follow up with customers.

Cons

Templates need to be easier to make. Some of the setup can be confusing. The mobile app could use some refinement. I'd like to be able to make templates on the app.

Review Source

GL

Geoff L.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "First time user!"

April 10, 2019

5.0

Pros

I like how i can easily structure my deals and submit them to my lenders through the DMS.

Cons

There wasnt anything i didnt like about it so far

Review Source

YA

Youssef A.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "New to using software, but seems great so far!"

March 8, 2018

5.0

Pros

I love that you can streamline leads, input third-party costs, and track ROI. I also love that we can load credit apps directly from our website even though we are managed by another company.

Cons

Sometimes it's confusing, but there is usually help available. It is a lot of information, but the videos are super helpful as well.

Review Source

DJ

David J.  
Operations Mgr  
  
Used the software for: Less than 6 months

### "Team - Responsive and very fun to work with."

April 3, 2018

5.0

Pros

It is always new and up to date with the trends of the automotive industry and very easy to use.

Cons

I am still learning everything that Dealercenter can do so up to this point I have no cons. One Con at this point is that you cannot report on the Bureaus for BHPH. And another Con is that you don't work with offerup as of yet

Review Source

AC

Arlo C.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great service from DealerCenter"

January 23, 2020

5.0

Pros

AutoCheck reports are integrated, great service from my rep \[SENSITIVE CONTENT HIDDEN\]

Cons

Nothing so far, the sign up process was easy

Review Source

DJ

Daniel J.  
Owner  
  
Used the software for: Less than 6 months

### "Customer service are great!"

July 26, 2018

5.0

Pros

The CRM software is great! Not only will it allow me to basically run about 80% of my business through the mobile app, it will make my life easier and give me the tools that many franchise dealerships have.

Cons

So many window popups when you click on a link. There should be an option where it can just stay in the same window.

Review Source

AM

Abel M.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Great System!"

January 28, 2019

5.0

Pros

The DMS is great because I can submit my deals to all my lenders and the mobile app is also great because it's automatically synced to my dealercenter. I can upload pictures, manage marketing, and sell cars all at the same time!

Cons

it is such a big system so I'll need some time/training to take advantage of the entire system

Review Source

ND

Nathan D.  
Manager  
  
Used the software for:

### "Great customer service"

October 11, 2017

5.0

Pros

We specifically signed up for AutoCheck and then added more because of their customer service. Thanx team for your great service.

Review Source

RV

ROBERTO V.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "DMS Training"

February 14, 2020

5.0

The Dealer Management system training was satisfying.

Pros

The system is easy to use and friendly .

Cons

Have not used the system enough to know a con

Review Source

MH

Mike H.  
Customer Care Manager  
Automotive  
Used the software for: Less than 6 months

### "Overall GREAT Experience!"

March 28, 2018

5.0

EZ access to inventory, clients, lenders, credit apps and deals.

Pros

So far, EVERYTHING! Having had numerous problems with another provider, Dealer Center moved quickly to help us out.

Cons

Awaiting to have the partnership with Carfax in place. Currently having to manually provision the link for each vehicle is not devastating but a hassle.

Review Source

MG

Mohcine G.  
manager  
Automotive  
Used the software for: I used a free trial

### "DealerCenter Review"

July 23, 2019

5.0

Pros

Dealer Center offers bundling options and is an all in one system

Cons

mobile app wasn't accurate with the vehicles at the auction

Review Source

DB

Diane B.  
Admin  
Automotive  
Used the software for: Less than 6 months

### "This software will increase our sales and the support is phenomenal!!!"

October 12, 2018

5.0

Pros

the overall integration and workflow process is awesome. Being able to touch customers in real time. Two of the representatives, ranked as one of the best with follow up, education, accessibility.

Cons

DealerCenter has really touched all the bases in what we are looking for so it's hard to come up with something negative.

Review Source

HA

Hazem A.  
Owner  
Automotive  
Used the software for: I used a free trial

### "New User!"

June 11, 2020

5.0

Pros

The training was great and I like all the contracts and prefilled forms in the DMS

Cons

The system needs some cleanup on our part.

Review Source

TO

Tasha O.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Dealer Center is great"

December 19, 2018

5.0

Our overall experience has been great with Dealer Center. The staff is super friendly and the software is very easy to use.

Pros

The software is very user friendly. Alli did a great job explaining the Online Ad Post feature and we like that there are many site capabilities to post our inventory.

Cons

there is nothing that I don't like about dealer center

Review Source

DW

Demetas W.  
Owner  
Automotive  
Used the software for: 6-12 months

### "very helpful always there to answer any concern I have about the product. "

June 26, 2018

5.0

Helps customers get approved for loans so we can help them buy cars.

Pros

the product has a fast learning curve with easy access and fast features that help run my business everyday.

Cons

I wish that the credit charges were included in the cost of the monthly subscription which would be the only issue I have with this system otherwise great.

Review Source

CE

CHRISTOPHER E.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter is a very useful tool for my business!"

August 6, 2018

5.0

My overall experience with DealerCenter is great. Especially with the customer service walking thru everything & making sure that I grasp it.

Pros

What I like the most about the software is it covers all aspects of my business, making it very easy to manage.

Cons

What I like the least about that software is nothing so far... it truly covers everything!

Review Source

RR

Rodriguez R.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Great Systems!"

January 17, 2019

5.0

Pros

this is a wonderful system for any independent dealer! I love that it is user friendly, and I love how the DMS includes the forms so I don't need to go out and buy my paperwork anymore or do them manually!

Cons

I wish the system had facebook marketplace. I know they're working on it but I hope it comes available soon.

Review Source

CC

Chris C.  
Manager  
  
Used the software for: Less than 6 months

### "DealerCenter is an awesome tool to run your dealership!"

July 6, 2018

5.0

Pros

DealerCenter is an awesome tool especially when you have the DMS, CRM and website all together because everything communicates and is seamless.

Cons

As a small independent dealership, DealerCenter gives us access to all the tools major franchises get to run their stores. It's hard to complain about anything with that.

Review Source

KF

Kevin F.  
Mangager  
Automotive  
Used the software for: Less than 6 months

### "Dealer Center Website Development and Support"

October 23, 2018

5.0

Pros

This software allows me to manage my inventory and create an aesthetically pleasing web site for my business. The customer representative was phenomenal with her support and teaching me to manage it effectively. I would highly recommend her services to other dealers!

Cons

There are no Cons at this time to speak of.

Review Source

DA

Daniel A.  
Managing Member  
Financial Services  
Used the software for: Less than 6 months

### "I have been very happy with the product. It is dependable and fills my need."

December 5, 2017

5.0

Pros

The product is extremely intuitive and easy to access. I have been very happy with the results. It's dependable and self explanatory. It's also backed by excellent customer service.

Cons

The load up time takes a little while (this might be because of my computer), and there maybe too many features to sort through.

Review Source

MG

Martin G.  
Owner  
  
Used the software for: Less than 6 months

### "my experience has been one of kind ,the entire staff is so nice and helpful. My account was set up t"

March 6, 2018

5.0

Pros

the team! I have never had an entire team work so hard and fast to get me set up the same day. This was such a great experience

Cons

at first I was not too sure because I was not aware of the function after talking to my rep they made the process easy, so I dont have a con now but when I do . I will get it addressed

Review Source

jM

jasmin M.  
owner  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter Review"

January 20, 2020

5.0

Pros

I think that financing with dealer center and pulling credit is awesome

Cons

Nothing I am concerned about with the software

Review Source

KW

Kevin W.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "DealerCenter review"

January 10, 2019

5.0

It's been a very positive and great experience. The Reps helped me go over inventory and doing deals. The new desking a deal feature is fantastic. Simple layout and easy to use

Pros

I like that instead of using spreadsheets I'm able to stay organized using DC to manage my inventory.

Cons

Price, the product seems a bit high for a smaller fish like myself.

Review Source

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