# Page 4 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/71935/DealerCenter/reviews --- DealerCenter 4.9 (1479) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 20th, 2026 # Page 4 - Reviews of DealerCenter ## Showing most helpful reviews Showing 76-100 of 1479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP Jason P. V P Automotive Used the software for: Less than 6 months ### "Jason Prince, Motors" December 5, 2024 4.0 Great good to work with. they help you set up your website and show you how to work it. Pros They put your inventory on a bunch of car sites Cons They will help you set your website up the way you like it Switched from [Unity](https://www.capterra.com/p/158591/Unity/) Sound like a good website and deal. hopefully my sales will go up. Review Source BP BRETT P. GM Automotive Used the software for: 2+ years ### "REASONABLE PRODUCT" November 27, 2024 4.0 POSITIVE EXPERIENCE OVERALL BUT NOT GEARED FOR BHPH Pros ALL OF THE INFORMATION WE NEEDED WAS IN ONE PLACE. Cons PRICING WHILE COMPETITIVE COULD STILL BE BETTER AND BILLING CAN GET CONFUSING. Review Source TP Tracey P. Controller Automotive Used the software for: Less than 6 months ### "Top Notch Service" November 27, 2024 5.0 I am very pleased with the customer service that I have received in reference to getting set up to use Dealer Center. Top Notch!! Pros I love the versatility. The way they integrate with all your needs . Cons Honestly, there is not anything i can say that would be a con when it comes to Dealer center. Review Source RH Ryan H. General Sales Manager Automotive Used the software for: I used a free trial ### "Dealercenter is the perfect solution for the small dealer" November 27, 2024 5.0 Great customer service, intuitive product Pros It is simple to use and has a lot of features for the price. Cons It can be difficult to print a deal sheet with multiple terms, or maybe I just don't know how but I looked everywhere Review Source JB Joane B. Account Manager Automotive Used the software for: 2+ years ### "\[sensitive content hidden\] Great Customer Service." August 6, 2024 5.0 As always best customer service ever. They are AWESOME!! Pros \[sensitive content hidden\] was great and very experience of the forms. She was patience and very friendly. Cons How \[sensitive content hidden\] took the time to teach me and to update all the forms for me. Review Source MB Mohamed B. General manager Automotive Used the software for: 1-2 years ### "DealerCenter the DMS you need " June 26, 2024 5.0 Great experience overall I enjoy using it Pros Great and easy to use nice looking platform helps me get work done Cons The cost is a bit high but it does offer a lot Reason for choosing DealerCenter Looks better and I liked the ease and the features Switched from [AutoLeap](https://www.capterra.com/p/216500/Autoleap/) Not the best was very unfinished and wasn’t something that was easy to use Review Source AL ARIADNA L. Manager Automotive Used the software for: 2+ years ### "DealerCenter is Awesome!!" June 28, 2024 5.0 Pros We use Dealer Center as our DMS and we absolutely love it. We have integrated it with different systems and our website. I also want to give a special mention to our representative \[sensitive content hidden\]. She has been extremely helpful and responsive whenever we have needed assistance. Thank you so much! We highly recommend it. Cons It can be a little pricy if you add a big amount of products. Review Source DB Daniel B. Lending Advisor Financial Services Used the software for: Less than 6 months ### "Dealer Center Review" November 27, 2024 5.0 as a prequalification agent it is easy to contact different people involved in deals Pros Great CRM easy to learn and easy to teach others Cons sometimes slow to process applications and communication Review Source LH LORI H. DIRECTOR Automotive Used the software for: Less than 6 months ### "DEALER CENTER IS A LIFE SAVER" June 28, 2024 5.0 Pros WE ARE PART OF THE CDK SHUTDOWN, AND WITHOUT DEALER CENTER, WE WOULD NOT BE FUNCTIONING AS WELL.... IT HAS DECREASED THE TIME IN FI WITH THE CUSTOMERS AS WE ARE ABLE TO PRINT FORMS INSTEAD OF HANDWRITING. \[sensitive content hidden\] IS MY WESTLAKE REP AND GAVE ME THE HEADS UP. WE CONTACTED NATALIE ALMANZA. I CANNOT EXPRESS THE GRATITUDE WE HAVE AT \[sensitive content hidden\] HARD WORK AND DEDICATION... SHE HAS SPENT HOURS ON THE PHONE WITH ME PROGRAMMING ALL 4 OF MY STORES AND ALSO TOOK THE TIME TO CALL EACH STORE AND MAKE SURE THEY UNDERSTOOD THE SYSTEM. WITHOUT NATALIE, HONESTLY, I FEEL WE WOULD HAVE BEEN LOST. CUDO'S TO YOUR TEAM FOR STEPPING UP AND OFFERING HELP DURING SUCH A TRAGIC EVENT... YOU ARE KEEPING US ALIVE AND WE ARE IN YOUR DEBT! Cons AT THIS POINT, THERE ARE NO DOWNSIDES BECAUSE WE ARE ABLE TO TYPE DEALS. Review Source KV Katelynn V. Owner Automotive Used the software for: I used a free trial ### "Not worth the price" June 12, 2024 3.0 Pros Just that you can see cars for sale around you and prices they go for Cons I dont like the whole process for adding inventory or the whole set up Review Source DL David L. General Manager Automotive Used the software for: 2+ years ### "A must for every dealership. " March 28, 2023 5.0 My overall experience been outstanding! \[sensitive content hidden\] did an amazing job and this level of excellence is being continued by \[sensitive content hidden\] has done an outstanding job on our website. Pros The reports are easy to navigate and friendly on the eyes. The system overall is very intuitive and easy to teach new hires. We have almost every single (most important) items activated. DMS; CRM; Credit Pulls; Website; Inventory Export to 3rd party website. We are very please with the system overall. Cons Still too much geared towards WFS; WFI and 'preferred' lenders. Customer 'support' in the Philippines from time to time. Reason for choosing DealerCenter Pricing Switched from [FEX DMS](https://www.capterra.com/p/118710/FEX-DMS/) Pricing Review Source RS Rob S. General Manager Automotive Used the software for: 2+ years ### "The best one stop software shop in the industry" May 15, 2023 5.0 10/10 Pros I have been using DealerCenter for years now at several different car dealerships. I work as a consultant, and the first thing I always do when I come to a new shop is get everything switched to DealerCenter. They are truly the best one stop shop in the industry and allow me to have seamless processes. Their DMS is probably the best I have ever used, allowing me to submit to all my lenders (including RouteOne and DealerTrack lenders) in one spot as opposed to having to run my business from multiple platforms. I also have been able to save these dealerships a lot of money by switching them from 700 credit to DealerCenter for their credit pulls. Easily the most affordable in the industry. Bravo DealerCenter! And thank you \[sensitive content hidden\] for all you do! You are an invaluable asset to my business. Cons I wish they had more lender options for Arkansas Switched from [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) DealerCenter is the best in the industry. Frazer is stuck in the 90s. Frazer also doesnt have \[sensitive content hidden\] Review Source fF fayez F. Sales & Finance Manager Automotive Used the software for: 1-2 years ### "Wow! Great product, and My rep \[sensitive content hidden\] is awesome!" August 17, 2023 5.0 Amazing! Will continue to use it till the end of time haha Pros Wow, Love this program! We use it at our smaller dealership and it is so user friendly. It is extremely easy to run deals to 5 lenders at one time to get the best approval for your customers, the support is really great too. We just got an awesome new rep named \[sensitive content hidden\] and wow, she is great. Shes so patient, calm, imformative and always looking out for our best interest. Her background working for a dealership like ours really makes me feel like she understands our struggles and stress. Highly recommend dealercenter and \[sensitive content hidden\] . Keep it up guys :) Cons Sometimes it can get buggy, but I've realized a lot of times it ends up being my own fault as I tend to move way to quickly through things and dont double check my work! Review Source GW Gavin W. Auto Sales Manager Automotive Used the software for: 6-12 months ### "Best Inventory Management Program Ever!" July 26, 2023 5.0 Very pleased with Dealer Center. They truly care about giving you the best experience in all categories Pros The customer service of Dealer Center is something to be proud of. They go the extra mile to make sure your problems get solved if you have one. Cons The only down side is not having the ability to limit notifications for myself on where specific leads go. Despite being the sales manager and having nothing to do with service, I still see all of the service leads that come through the website. Review Source Vladyslav D. Internet Sales Person Retail Used the software for: Less than 6 months ### "Great CRM to work in!" December 10, 2023 5.0 Overall the experience is great so far! Hopefully it will develop with the time and will show a good level of development in the future, especially from the User Interface Perspective. Pros The Interface, UI and UX looks smooth and all on point. The possibility of doing and seeing pretty much everything regarding the lead history and the details of communication with him as well. I pretty like fonts and the main page where you can pin your dealers dashboard! Cons Sometimes the load speeds with the VPN set up for USA server is dropping pretty significantly and you have to wait around 4 to 5 secs to see the actual window you are pressing at the moment and which you are actually trying to access. I feel like the customer information sometimes is not located in the places I want it to see. For example, the ZIP code and the customers location is located in the "Credit App" section for some reason, which I couldn't find when I first launched this CRM. Review Source MS Michelle S. General Manager Automotive Used the software for: 6-12 months ### "The only all in one solution in the industry! " July 27, 2023 5.0 Pros We used to use DealerCarSearch, Frazer and 700 credit before we found out about DealerCenter. DealerCarSearch and Frazer try to say they integrate together as a website and DMS solution, but that couldn't be further from the truth. DealerCenter is the real deal and the only all in one solution we have come across in the industry. The seamless DMS to website integration, the CRM for tracking our leads, all of our paperwork, and we can submit deals to Westlake and Western, but also United Auto Credit through their RouteOne integration. Not to mention, when you actually add up what you are spending with DealerCarSearch, Frazer, and 700 credit, DealerCenter is significantly more affordable and has way more to offer. If you are an independent dealership, you NEED to use DealerCenter! Cons My favorite rep got promoted and I'm going to miss her :( Review Source AR Alex R. Owner Automotive Used the software for: 1-2 years ### "DealerCenter Is an All in One Software!" March 23, 2023 5.0 My overall experience with DealerCenter has been great with the help of my DealerCenter Rep \[sensitive content hidden\]. She has helped me transfer my data from Frazer, and export my inventory to Facebook and other marketing sites and is always available when I need her, I really value her knowledge in the industry and I always call on her to help me troubleshoot and get ideas on how to market my business just like a consultant would. Pros The features I like most about DealerCenter is that everything is located in one central location. The functions are easy to understand and the cloud based software allows me to work from home or auction! Cons The features I like least would be the price I pay each month, but it is compatible to other DMS softwares which don't include all in one services, or cloud based software. Review Source HD Harvey D. Owner Automotive Used the software for: 2+ years ### "Dealercenter Changed my business" February 6, 2023 5.0 My overall experience has been awesome! \[sensitive content hidden\] is my sales rep and I love her to pieces! She has been essential to my growth and knowledge with the software. She's really the reason I've expanded the tools that I use including Routeone and out of state titling practices. Pros I Love my website and how easy it is to manager inventory on the dealercenter homepage and app. I also love the fact that customers can submit applications via my website for an easier sales process. Cons Prices is my least favorite factor but I love the software. Switched from [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) DealerCenter is a one stop shop and I love the support from my rep. Review Source JAC Jo Ann C. Owner Automotive Used the software for: 2+ years ### "Makes Running our Dealership Possible!" October 8, 2019 5.0 We were so disorganized before Dealer Center.We weren’t taking full advantage of all the services that it came with (especially with inventory management).Now that we are,and that we’ve got the website up and going,we’re really looking for our business to grow. Pros It’s user friendly.Sales are done now with a few clicks.We love our reports and being able to manage our inventory.We also manage all of our buy here pay here accounts with dealer center and just started back up with website integration.We’re excited to have a great website that gets updated instantly!This was a huge problem before.Dealer Center is a one stop shop for our dealership needs.You get much more than you pay for! Cons Any issue we’ve had is quickly addressed by great customer service.We just worked with the customer service rep on getting our website up and going.I’m not tech savvy, but he was able to take care of everything for us.We really appreciate the customer service rep and everyone on the Dealer Center Team! Reason for choosing DealerCenter App,On-line accessibility,Route One integration,Inventory management,BHPH management,Website.Ability to scan and quickly price cars with KBB. Review Source BM Brett M. Sales Manager Automotive Used the software for: Less than 6 months ### "Great Company" May 3, 2024 5.0 It has so far been very pleasant. \[sensitive content hidden\] is who has been handling the account and he has done an excellent job! Pros Affordable and ease of the website. Tons of options to chose to tailor to you Cons We have not had it long enough to have a con at this moment Switched from [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) Wanted to try something different to see what customers think and value seemed right on it for autocheck Review Source MT Mike T. Owner Automotive Used the software for: 1-2 years ### "DealerCenter is the best software for car dealerships! All in one solution!" May 25, 2023 5.0 Pros What would I do without DealerCenter? I use DealerCenter for every aspect of my business. It is the best software out there for car dealerships because it is truly the only All In One Solution for car dealerships I have come across. From inventory acquisition, to marketing my inventory, managing my customers, and getting my deals done, there is nothing they don't do. I also was able to save a lot of money by switching from 700credit to DealerCenter to run my customer credit. I don't know how I managed my business before DealerCenter. Not to mention how helpful my rep is. There is nothing she can't figure out! \[sensitive content hidden\] is a huge asset to my business and I am so thankful for her! Cons No free DealerCenter swag, and no dealer meetings or workshops in Arkansas Reason for choosing DealerCenter The only all in one solution for car dealerships out there Review Source EN Eric N. General Manager Automotive Used the software for: 1-2 years ### "Best software around for car independent dealerships" January 10, 2023 5.0 Pros I love that you can manage your entire business from one platform. They're CRM is the best I've ever used, especially for the price point, the inventory management is so user friendly, their websites are great and can be fully customized, and we are able to submit to all our lenders in the system, EVEN OUR ROUTEONE LENDERS! No need for multiple software services when you use DealerCenter, they do everything!We used to use Frazer and made the switch over to DealerCenter and couldn't be happier with our decision. They were even able to migrate all our data over from Frazer for no additional cost which was such a huge relief and saved so much time. If you are a independent dealer and haven't switched to DealerCenter yet, what are you waiting for?! Cons I have nothing bad to say about DealerCenter Switched from [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) Frazer is stuck in the 90s Review Source CH Christy H. Office manager Automotive Used the software for: 2+ years ### "Very inexpensive & useful " June 30, 2022 5.0 This service is vital to any dealership. It helps the customers know more about the purchase they are making. Pros I like that they give us everything we need to know about the vehicles that we purchase. It really is critical to making us feel comfortable selling our cars to the customers. Cons I love everything about this and wouldn’t change anything with no negative comments. Review Source BE Brandon E. Consultant Automotive Used the software for: 2+ years ### "Fantastic Product" April 28, 2019 5.0 Pros Easy to integrate to dealertrack and route one. Print packs and I make it idiot proof. Cons Setting it all up takes a little bit know how. Review Source MO Max O. Manager Retail Used the software for: 2+ years ### "The best customer service " March 31, 2024 5.0 So happy with DC and \[sensitive content hidden\] my rep. Pros The customer support and service make it easy! Cons Pretty much I'm running my business in DC Switched from [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) Progress and features in DC, every dealer needs to have it Review Source Talk to a Capterra advisor for free and get results within 15 minutes.