# Page 53 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 53 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/71935/DealerCenter/reviews

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DealerCenter

4.9 (1479)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 20th, 2026

# Page 53 - Reviews of DealerCenter

## Showing most helpful reviews

Showing 1301-1325 of 1479 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BF

Brody F.  
  
  
Used the software for:

### "Brody's Auto DealerCenter"

March 16, 2017

4.0

The software offers a lot of uses which can be a little overwhelming at times, but the representatives are awesome with helping us learn how to use it all. I'm sure after learning the website a little more, my overall experience will be much easier and allow for a smooth transition from one software to another.

Review Source

JR

Jessica R.  
Office mananger  
Automotive  
Used the software for: Less than 6 months

### "Customer Representative did an excellent job setting up my new account!!!!!!"

December 21, 2018

5.0

Pros

Dealercenter new sign up was fast and easy. System was very easy to use! Rep showed many functions! out of all the many great features I really like to online ad post feature!! Its very nice to send inventory to multiple sites of my choice! I also like the inventory import feature to get my inventory from frazer into dealercenter. Awesome product!

Cons

I like dealercenter, I have no complaints !

Review Source

SA

Shakeel A.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Amazing Software"

July 31, 2019

5.0

Great experience overall! CSR was very helpful.

Pros

I love all the different features available in this software! Rep was very helpful in explaining the software.

Cons

N/A. This software is great, I did not find any cons.

Review Source

AMG

Anna M G.  
  
  
Used the software for:

### "WE LOVE DEALERCENTER"

March 16, 2017

5.0

Our experience with DealerCenter has been a great one. Customer support representative is our GO-TO!!!! He has made DealerCenter easy to use for all of us here at Riverside.(ages ranging from 73 to 23) -that was a job within itself. Overall experience .... 5 stars!!!! - WE LOVE DEALERCENTER-

Review Source

RL

Robert L.  
  
  
Used the software for:

### "my westlake journey"

March 30, 2017

4.0

After being away from dealer center for awhile I am exploring the new system well new to me and it is much better .My support at NOWCOM with customer service agent is excellent as it was when They were at dealer center.TRUTH be told ther are the only reason I am back .GOOD JOB as always.

Review Source

JI

Julio I.  
  
  
Used the software for:

### "GREAT CUSTOMER SERVICE"

March 25, 2017

5.0

REAL HAPPY WITH CUSTOMER REPRESENTATIVE'S SERVICE, SINCE A CALL IN FOR MY CONCERN SHE UNDERSTOOD THE SITUATION AND JUMP ON IT RIGHT AWAY, SHE DEMOSTRATE THE PASSION TO SERVE OTHERS WHE SHE FOLLOW UP TO SEE IF EVERYTHING IS WAS CORRECTED, THANKS FOR YOUR EXCELLENT SERVICE AND GOD BLESS!!!

Review Source

GS

GLORIA S.  
  
  
Used the software for:

### "AWESOME SOFTWARE, VERY EASY TO USE"

March 29, 2017

5.0

I HAVE USED ANOTHER SOFTWARE BUT DEALERCENTER IS THE BEST. SO EASY TO UNDERSTAND AND HAS EVERYTHING NEEDED. AND THE REP IS SO NICE, INTERESTED AND KNOWLEDGEABLE TO ANSWER ANY QUESTION. HE IS ALWAYS CHECKING IF WE ARE OK WITH THE SYSTEM. REP IS DEFINITELY THE BEST REP I HAVE KNOWN.

Review Source

TU

Teresa U.  
  
  
Used the software for:

### "Customer support representative is the best!"

March 9, 2017

5.0

I had a lot of pressure to get the new Company Key west Auto Sale up and going with Dealer Center, Customer support representative help me with the process and made this task much easier! His continued support and follow up are Great! thanksl.... Let's sell some Cars!!!

Review Source

KK

Kamal K.  
  
  
Used the software for:

### "Great Service and great people "

March 20, 2017

5.0

Customer support representative is wonderful person, he made the changes for our website and connected to Dealwr Centre very accurately. He was very easy to understand, a great navigator in guiding me through the steps in order to get our account redy for sales. Thank you

Review Source

JX

Jason X.  
  
  
Used the software for:

### "Great Customer Service"

March 9, 2017

5.0

Overall a good experience, Iqra is always very helpful. She is there when you need help with the system, always calls back as soon as she can. The DMS itself is not bad, easy to use, user friendly, could be somewhat faster, could also integrate a shop feature in it as well.

Review Source

jB

jeff B.  
president  
Automotive  
Used the software for: Less than 6 months

### "Complex but good to use"

May 23, 2019

4.0

After we learned the program It has helped combine many functions of my dealership .

Pros

It is a very helpful tool in mu business once I learned it.

Cons

It took longer than expected to learn the program

Review Source

DH

DEWAIN H.  
  
  
Used the software for:

### "HELPFUL & UNDERSTANDING THANK YOU ETOYA"

March 17, 2017

5.0

(ETOYA) is always prompt and reliable to her word to me, she is very knowable of the business and most of all very helpful and patient with me on my lac of understanding on certain fields in the program I thank Dealer Center made a very wise choice on hiring ETOYA.

Review Source

RS

Renee S.  
  
  
Used the software for:

### "Review review "

March 25, 2017

3.0

for the most part there good. i had issues with dealer center not saving the info when you click on save and close . i get errors a lot when try work a deal but for the 3 years i have been using the always little things to watch for. but over all a good system

Review Source

NA

Naveed A.  
  
  
Used the software for:

### "CRM great value solution for my dealership"

March 17, 2017

5.0

Just added the CRM and have been really satisfied. wish I would have used the system earlier. My rep is very helpful and has done a great job of training my salespeople and myself. The system is making a difference in the way we interact with our customers.

Review Source

JB

JAVIER B.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "DMS TRAINING "

June 15, 2020

5.0

Pros

THE DMS SYSTEM IS IN ALL IN ONE PROGRAM AND IT ALLOWS ME TO MANAGE MY ACCOUNTS, REPORTING, AND INVENTORY,.

Cons

EVERYTHING IS GOOD, I NEED MORE PRACTICE WITH SYSTEM

Review Source

MA

Muhammad A.  
  
  
Used the software for:

### "dealer center"

March 15, 2017

5.0

i like having my own one on one training with arlene. dealer center has been very user friendly for me and has mad my dealership more organized and successful. Arlene has been a great help helping me with Route 1 and helping me with lenders. thank you

Review Source

VM

Vic M.  
  
  
Used the software for:

### "Awesome Support"

March 30, 2017

5.0

I just want to give a shout out to Customer support representative for all the help and commitment to customer satisfaction. She is always prompt and stays on top of any issues that I would have to make sure they get corrected. Simply she is the best.

Review Source

JB

John B.  
  
  
Used the software for:

### "Follow up and new product purchase"

March 16, 2017

5.0

customer support representative is absolutely the best for follow up. I have been with Dealer Center for over 2 years and I am still very satisfied with the multiple products I have through them. But the customer service is want shines the most.

Review Source

BF

Brian F.  
  
  
Used the software for:

### "Dealer Center Review"

March 30, 2017

5.0

Working with Desiree is a pleasure , she is very knowledgeable and helps us in any way she can. Dealer center is very prompt in returning my calls when there is a problem. Thanks for the great support staff that you provide Independent Dealers

Review Source

LC

Lawrence C.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Excellent Customer Service"

October 25, 2018

5.0

It was very pleasant, the customer service rep was very helpful, he described in detail each function of the software and provided examples to make sure I understood each of them. They were very patient and knowledgeable

Pros

It is very functional and self explanatory, it makes it very user friendly.

Cons

I have not had the time to experience the software in full yet, so far I am very satisfied

Review Source

EG

Ermias G.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Easy to use and Awesome"

January 18, 2018

5.0

Pros

My rep is an awesome person. She helped me to go through the setup and training process with a lot of patience and great customer service. She is very helpful and professional during all of my phone conversations with her. I like the Dealer Center, it is very organized and easy to use. Its a great tool for the success of my business.

Review Source

RP

Rasoul P.  
  
  
Used the software for:

### "Rep's communication was great "

March 29, 2017

5.0

I appreciate her help that she patiently explains and communicated with my lender. She also offered me if I need her cooperation I do not hesitate to call her. Overall she is wonderful in communication skill and has nice personality.

Review Source

SF

Shaun F.  
  
  
Used the software for:

### "Pretty good"

January 31, 2017

4.0

Great for appraisals but wish you could do more of a deal with the app. Overall i like the app and use it everyday. Compared to other apps ive used in the past id say it has less bugs and always seems operational so that's a big plus.

Review Source

OO

Omar O.  
  
  
Used the software for:

### "NEW USER TO DEALERCENTER"

March 15, 2017

5.0

I am a brand new user to Dealercenter, I already have a software but I see how this software is very helpful, this one has a mobile app and can bring in my inventory from my current software. The customer service is excellent so far.

Review Source

AS

Ahmad S.  
  
  
Used the software for:

### "Awesome company !!!"

March 17, 2017

5.0

We have been using dealer center for about a year now I love what they have to offer easy to use system great for the money and lamonica my rep is great anytime I have a question or need something she deliveres every time

Review Source

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