# Page 7 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1481 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/71935/DealerCenter/reviews --- DealerCenter 4.9 (1481) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 20th, 2026 # Page 7 - Reviews of DealerCenter ## Showing most helpful reviews Showing 151-175 of 1481 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC James C. Owner Automotive Used the software for: 2+ years ### "AutoCheck " January 20, 2022 5.0 Pros auto check is a great value for the money and the staff is always willing to help you my \[SENSITIVE CONTENT\] is great and always helps me when i need it she does a fantastic job dealer center is very fortunate to have her Cons I have not run into any issues yet that my rep did not take care of Review Source PO Paul O. Owner Automotive Used the software for: Less than 6 months ### "So far so good" August 12, 2021 5.0 overall my experience with has been great. I still have a lot to learn and more products to try. Within the last month, Dealercenter has helped sell 2 vehicles and I can't wait to sell more with the software. Pros Scanning Vin numbers to add to inventory and Scanning Drivers Licenses to add customers Cons It would be nice to have more Auctions options. Reason for choosing DealerCenter the reviews, ratings, and price Review Source BRANDON R. Internet manager Automotive Used the software for: 1-2 years ### "DealerCenter is great" August 29, 2018 5.0 My overall experience has been wonderful. Pros What I like the most about the platform is user friendly, has great customer service & helps us to run our business from a single system. Cons What I like the least about is nothing so far. I can't think of anything negative.. Review Source JR Jonathan R. General Manager Automotive Used the software for: 2+ years ### "Great Customer Service & Customer Retention...!!!!" March 13, 2017 5.0 I have had a great customer experience working with Dealer Center. I have been provided with the tools to overcome day to day tasks. We have actually have moved all our business now to Dealer Center and aspire to keep on growing. Customer support representative is what you want to speak to whenever you have any questions or clarification on how the software works. I can say Customer support representative has the skills and knowledge to help you get on board. Not only that he will follow up with you and make sure that you are aware on how to use the system. Thank you very much for helping my business. Lets keep on moving forward. Pros You can track your business on the day to day progress. Give access to my sales, finance, and General Manger so everyone can be on the same page. Cons Haven't found a flaw that makes me dislike the software. Review Source DF David F. Marketing Manager Automotive Used the software for: 2+ years ### "Best Bang for Your Buck" January 7, 2021 5.0 Love hate relationship. Mostly everything works but if it doesn't, support is a nightmare. Pros I have used numerous CRM tools in the automotive field. This is by far the easiest to use and manage. Inventory tool in exceptional. I would expect to pay triple what we do. Cons Mobile app is not as robust as I would like. Email and text message blast is non functional and the support team is mostly overseas. No accountability when things go wrong. Review Source Vernard M. Regional Sales Manager Used the software for: 2+ years ### "Excellent company Lamonica Skeet dependable always just a phone call away when i have questions " October 22, 2017 5.0 Pros Effective, easy to use , up to date technology, fast pace, applications are easy to access , user friendly Review Source JH Jason H. Owner Automotive Used the software for: 2+ years ### "DealerCenter Review" January 25, 2020 4.0 Pros Lots of feature as a CRM provider for all of my inventory and customers. Provides almost all of the necessary paperwork that I need for most sales and can always update more. Cons Costs can add up when adding more and more services. Alternatives considered [Dealer Lead Track](https://www.capterra.com/p/187202/Dealer-Lead-Track/) Reason for choosing DealerCenter Word of mouth from another dealer led me to this product. Review Source RC Richard C. Manager Automotive Used the software for: 6-12 months ### "Above and Beyond" March 10, 2017 5.0 My experience started several months ago when I personally took over the Financing for Leto Auto, LLC. I was very fortunate to have as my helper and still do, The support staff who has guided me through everything concerning Dealer Center. I have my inventory, my financing, contacts and webpage all through DC. She guided me through each step and informed me of programs available that I didn't even know about. I can call her anytime and receive the help that I need. She is constantly calling on me to make sure I am OK and have no problems. She was not my assigned representative but took over my account when the original representative failed to maintain contact with me. She is very thorough and knowledgeable of the entire Dealer Center program and I lean very heavily on her for help. Her personality is excellent and I never feel like she is talking down to me. She is an asset to your company who deserves to be treated as a VIP. I don't mind spending the money when I get a top notch software program and an outstanding representative to guide me through the use of it. Pros That I can handle all my dealership business at one location. Cons Having to sign back in so many times a day just because I leave it idle a little too long. Review Source Kyle W. Corporate Videographer Automotive Used the software for: 6-12 months ### "DealerCenter, the Center of Your Automotive Business" March 12, 2019 4.0 It's definitely a good program to use if you are buying, selling, or leasing vehicles. It's a great way to keep everything you need in one place. Pros After a couple of talks with their tech support explaining where things are in the program, it was easy to navigate. Uploading and managing vehicles are rather easy and quickly update with changes. Cons It's a little confusing at first, but mainly because we haven't used a program like this before. Review Source JE John E. Head Janitor Automotive Used the software for: 6-12 months ### "Best Software and Service in the Industry" December 9, 2022 5.0 Pros We use every single day to manage our 3 dealerships. DealerCenter is so user friendly and the service I get from my rep Mackenzie has exceeded all of my expectations. Cons How do you even answer a question like this when I give 5 stars for everything! Review Source TW Tabitha W. Manager Automotive Used the software for: 6-12 months ### "I am very happy we made the switch! It was a great decision! " December 8, 2017 5.0 I love that it is all inclusive! No more switching back and forth and logging into so many products just to get the same end result! Pros We switched to earlier this year and have had great success! I enjoy all of the features and the great customer service. It is so easy to reach out to any number of reps in the company and have someone walk you right though any situation. My current rep, Sate as well as my initial rep Josh have been incredible! It is always like catching up with an old friend whenever we talk. I look forward to the growth of DealerCenter and the new features to come! Cons The only thing that I don't just LOVE about the software is that no matter what finance deal you submit, it goes to Westlake. I understand they are partners, but sometimes I know they aren't the right fit for my deal. Review Source PR Paul R. Owner Automotive Used the software for: 6-12 months ### "Nowcom Review " October 17, 2022 5.0 5\* due to the outstanding level of service from \[SENSITIVE CONTENT\] Pros Great ecosystem for car dealers and especially independents. Cost effective with a great menu to custom pick the features you like. The also give free trials. Cons For features V's cost there is nothing much to dislike about these products Review Source OF OSCAR F. Owner Retail Used the software for: 2+ years ### "Thank You DealerCenter" October 12, 2018 5.0 We love it. It is it the central hub of our business, and paired with the support that they provide, it is an asset that will not lose its value any time soon. The customer service is nothing short of amazing, they have wonderful people that are willing to go the extra mile. Pros We have a, family owned, Used Car Dealership and having this software at the core of it helps us stay ahead of the other guys, with its user friendly interface and incredible range of options. It was an easy choice going with this program. Cons There isn't anything wrong with it. The only thing that could possibly come close to a bad mark is, I wish I had more time to train with the amazing people they have at tech support and learn all of the features Review Source JI Janet I. President Automotive Used the software for: 2+ years ### "Dealer center" August 23, 2022 4.0 Pros It let you submit your own form that we use Cons It cost a lot to Maintaining the soft wear Review Source DF Daniela F. Owner Automotive Used the software for: 2+ years ### "Capitol Auto Sales" August 2, 2019 5.0 Their representative is very polite and calls when needed Pros I like the products CRM and the pro that I will be adding soon. Because can communicate with the customers Cons taxes and doc fee has a flat rate instead of 5% of the total gross in MI. for example in MI the max rate is 210 for vehicles over $4500 but vehicles under $4500 are supposed to be 5%. License plate fee needs to be integrated into the software to avoid have to go to the MI state website and category fee isn't matching Review Source JEC Juan E C. Owner Automotive Used the software for: 2+ years ### "Awesome customer service and easy to use!" August 19, 2019 5.0 Excellent Pros Prices and customer service the DMS is super easy to use and the web based system lets me use it from anywhere. Cons I like everything about it. I have not found anything wrong as of yet Reason for choosing DealerCenter Dealer center CRM is a good way to ensure I stay on top of my leads. Spending so much on leads just to have them get lost in the sea of e-mails was costing me time and worse money. Frazier does not do a fraction of what dealer center does. Review Source MM MASSOUD M. Owner Automotive Used the software for: 2+ years ### "Best Dealer software ever!" November 26, 2019 5.0 Great customer service, my rep \[SENSITIVE CONTENT HIDDEN\] is exceptional and always has answers Pros I can integrate all of my banks inside one platform, so easy to use and convenient! with DMS i can print out all of my forms and manage my customers Cons there is nothing i dislike so far, service has been outstanding Reason for choosing DealerCenter Webs based, all in one software, month to month services, BEST customer service on the market Review Source Deanna O. Finance Manager Automotive Used the software for: 6-12 months ### "In the near future, DealerCenter will be my go to for auto loans" October 7, 2020 5.0 My overall experience with has been a good one. Thankfully, the dealer reps have been able to guide me through Dealercenter and show me the correct ways to market vehicles and to max my profit on selling used cars. Pros My favorite feature of is the ability to utilize the inventory and inventory costs to find the correct vehicle to sell to gather the most profit! At our independent car dealership, we can max our gross with always selling Gap and the option of extended warranty sales. Cons What I like least about the software is the constant data entry, having to pull credit, then enter line items for customers and then again data entry for registration\\/DMV. Review Source Jason A. VP Operations Used the software for: Less than 6 months ### "Great feature set and fantastic support...Excited to utilize full system" January 4, 2018 5.0 Pros For smaller dealerships, like ours, is a God-send. The feature set includes the important functionality we need to pretty much run all aspects of our business, and the price works for us. Perhaps the best feature...the client support has been phenomenal. I've been in business for close to 30 years, and rarely have I experienced a company rep go above and beyond for a client (which isn't even his own) . If I could hire that guy to work for my company, I would in a heartbeat!! Cons Onboarding could be a little better. There is lots of documentation and help videos, but a 1-hour onboard training would have gone a long ways. No big deal, we've figured most of it out at this point, and it looks to be great! Review Source SM Summer M. Manager Automotive Used the software for: 6-12 months ### "Dealer Center website " September 13, 2019 5.0 Positive Pros Easy to navigate the website, being able to have website leads go into the same place you run credit from and do your deals from makes Dealer Centers website a no brainer. The R1 integration to the DMS sold me. saving me time and money. Cons Nothing, I have liked everything about the system Alternatives considered [Wayne Reaves Software](https://www.capterra.com/p/95110/Wayne-Reaves-Software/) Switched from [Wayne Reaves Software](https://www.capterra.com/p/95110/Wayne-Reaves-Software/) The Route one integration was going to save me so much time Review Source TM Tawnya M. Owner Automotive Used the software for: 2+ years ### "Best product" April 29, 2019 5.0 Pros Dealer Center is easily the the best product for auto dealership inventory and customer management. It is the easiest to use of all I have tried, and has the most available features. Cons I only wish there was an integrated service department management software for Repair Orders. Although I can include repair costs for each vehicle, it would be nice ot be able to track a vehicle from sales inventory, past Sold, and through any future repairs. Review Source LP Leemon P. Owner/Dealership Used the software for: Less than 6 months ### "It has been a learning experience but it has taught me how to better serve my customers." March 21, 2018 5.0 Pros Working with the support staff, she has been worth her weight in gold, as she has walked me through all of the necessary stages that I needed to know, the software gives you some valuable tools that allow you to be able to figure some things out in advance that helps you to better present your product to your customer. However, She is excellent in showing you the fine points that help you to know the in's and out's of the software and helps you to be proficient in the use of it. Especially when you are figuring the deal and what will be approved, this is where you make or lose money and it was her help that taught me how to navigate this area proficiently. You can't always get her right away as she has a lot of clients but she will always get back to you and if she knows you are having a problem she with try to work it out so she can be available. You can't ask for any more than that. However, when she sees you have an area that you need help she will make sure that she trains you on those areas. Cons There is not a lot to dislike about it. It is what it is, it's a tool to help you sell your products. It does what it is designed to, provide you with information needed to present an informed decision to your client. It's up to you to learn how to use it efficiently. Review Source sC sandeep C. Director Automotive Used the software for: 6-12 months ### "Amazing servcie" April 15, 2023 5.0 4 out 5 Pros Its features, customer service especially from \[sensitive content hidden\] , ease of use and overall dependability Cons costs keep adding even for basic online marketing which should be a bare minimum feature included with the software Review Source JC Jamie C. Representative Automotive Used the software for: Less than 6 months ### "Dealer Center is comprehensive and efficient" November 1, 2022 5.0 Our rep, \[SENSITIVE CONTENT\] is an incredible asset to Dealer Center. \[SENSITIVE CONTENT\] has been and continues to be invaluable in our experience with Dealer Center. \[SENSITIVE CONTENT\] is like a remote member of OUR team and is always there when needed. \[SENSITIVE CONTENT\] is friendly, efficient, thorough and so knowledgeable about Dealer Center. Dealer Center is such an amazingly comprehensive software solution and \[SENSITIVE CONTENT\] makes everything so simple. Dealer Center does everything we need and more. Reports are endless and the mobile app is perfect. Pros It does everything we need and more in one package. And our Dealer Rep - \[SENSITIVE CONTENT\] is amazing. Cons We haven't experienced anything that we would consider negative. Reason for choosing DealerCenter It is a comprehensive all-in-one solution under one umbrella. Switched from [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/)[Selly Automotive](https://www.capterra.com/p/152126/Selly-Automotive/)[Dealer Car Search](https://www.capterra.com/p/169090/Dealer-Car-Search/) We were looking for a comprehensive all-in-one solution under one umbrella. Review Source MO Mahmoud O. Expert-Comptable Accounting Used the software for: 2+ years ### "DealerCenter review" November 23, 2022 5.0 Pros Easy to use for accountingIt allows to create more market Cons Not too many drawbacks with the use but it must be improved Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.