# Page 3 | DealerCenter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is DealerCenter the right Auto Dealer Accounting solution for you? Explore 1479 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/71935/DealerCenter/reviews --- DealerCenter 4.9 (1479) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 20th, 2026 # Page 3 - Reviews of DealerCenter ## Showing most helpful reviews Showing 51-75 of 1479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Ange S. OFFICE MANAGER Automotive Used the software for: 2+ years ### "Seamless plateform" November 27, 2024 5.0 Great experience, easy to operate, invaluable asset to my business. Pros Great plataform, seamless processes easy and quick to navigate. Cons "Outstanding titles window" need improvement, wont always update registrations uploaded all the time. Review Source OM Oswaldo M. salesman Automotive Used the software for: 2+ years ### "Ozzie review" November 30, 2024 5.0 i been using it for 5 years, the very first time i use it it took me 1 day to get familiar with the process. Pros The program is very easy to use, i am very satisfied with it. Cons not found anything i dislike, been using it for 5 years. Review Source RA Roger A. Finance Manager Automotive Used the software for: 2+ years ### "Fix login issues, please" November 28, 2024 4.0 It's very useful for KBB Values and AutoCheck History Reports. Pros KBB and AutoCheck are the only features we use at this time and they are great. Cons Having to constantly log in again and the App login issues Review Source GC GEORGE C. FINANCE Libraries Used the software for: 2+ years ### "EASY TO USE IF YOUR NOT TECH SAVY" November 28, 2024 5.0 10/10 THE NEW UPDATES BECOME LESS USER FRIENDLY Pros EASY TO USE ALL AROUND, YOU CAN NAVIGATE EASY ITS A BEST ONE FOR USING WITH WESTLAKE Cons THE NEW UPDATES BECOME LESS USER FRIENDLY Review Source ED Edward D. Group Vice president of Human resources. Telecommunications Used the software for: 2+ years ### "Efficient tool for managing and tracking inventory movement across various dealers and distributors." September 2, 2024 5.0 Its one-stop platform to enhance efficiency and boost the overall business performance. Pros The key features that has been lifesaving in our dealership management is that, it enables dealers to place new orders and that orders are processed accurately. Invoice generation once the order is completed helps us to start tracking the order status from shipping to delivery. Best part being the comprehensive reports on dealer performance and revenue analytics for data driven decision making. DealerCenter is a hub for all deals management. Cons Working with DealerCenter is quite satisfying. I have every reasons to rate it five stars because it has delivered the best. Review Source jP jenny P. GENERAL MANAGER Automotive Used the software for: 6-12 months ### "dealercenter" November 27, 2024 5.0 When we signed up, it was very educational. The reps were very helpful Pros The ease of processing deals and the website integration, along with the customer service. Cons Quite a few glitches happen. Things seem to update and change often Review Source PT Paige T. COO Automotive Used the software for: 1-2 years ### "High Class Auto Sales and Leasing" November 27, 2024 4.0 It has been pretty good over the past 2 years. They are responsive to any questions I have and I can get a hold of them when needed. Pros It is easy to use and you can teach yourself how to use the site. Cons The inventory list doesn't pop up when I log in Review Source RJ Risa J. sales rep Marketing and Advertising Used the software for: 2+ years ### "Internal Rep" November 27, 2024 4.0 great- its a great tool to utilize for dealership Pros All access tool one stop shop for dealerdhips Cons it has been glitchy lately. changing approvals fees etc. Review Source VL Vincent L. President Automotive Used the software for: 2+ years ### "DealCenter is a game changer" November 29, 2024 5.0 Very comprehensive with multiple features that we continuously discover. Pros DealerCenter does it all. It has become a game changer for our dealership. Cons Constantly having to login. It logs you off too soon. Review Source KO Kyle O. President Automotive Used the software for: 1-2 years ### "Great and effective CRM" November 19, 2024 5.0 Pros \[sensitive content hidden\] and the whole team are awesome. She spent over an hour giving me a tutorial on Fbook marketing. Time well spent. Also tracking my leads and where they are coming from. Cons Well, its not free! They are responsive but not cheap. Review Source AL Alex L. Sales and Account Manager Business Supplies and Equipment Used the software for: 2+ years ### "DealerCenter is the best!" November 27, 2024 5.0 I love DealerCenter. Most of my leads come from dealer! Very easy and ongoing process Pros Leads, auto check. It is a very pleasing platform to work on! Cons There’s nothing that DealerCenter does not do! No complaints Review Source MT Mayra T. Finance Manager Automotive Used the software for: 1-2 years ### "Tricky Upgrades " November 27, 2024 5.0 Good Experience easier to navigate.Have work with other marketing companies. Pros It has a lot a tools it gets a little tricky. The new upgrades are a must .But glad that I can call and they can always assist. Cons Honestly the upgrades but once you get use to it it's okay. Review Source DM David M. Marketing Manager Automotive Used the software for: Less than 6 months ### "The Best Solution for Independents - Like VinSolutions, but cheaper" November 28, 2024 5.0 It was great experience. The signup was easy. The onboarding was smooth and they walked us through all the necessary steps to get up and running on the platform. Pros How many features are included in the base package, from DMS to Finance Apps. Its a very robust platform that is great for any independent dealer. Cons Haven't found anything yet. On suggestions is a little UX design, but other than that nothing. Alternatives considered [Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/) Reason for choosing DealerCenter We chose DC because we were amazed at how many features they offered in their package at a fair and reasonable price. We were looking at platforms with the same functionality but triple the price. Review Source FS Frank S. Owner Automotive Used the software for: Less than 6 months ### "Dealer Center Autocheck " April 3, 2025 5.0 Pros Positive experience with the rep that handles my account. \[sensitive content hidden\] is great at her job! Love Autocheck! Cons I had a tough to get set up for log in etc Review Source LF Liz F. Assistant Automotive Used the software for: 2+ years ### "Very Happy" November 27, 2024 5.0 We are very happy with the product in general. Pros Very user friendly and Support is always helpful. Cons Help screens are a little tricky to navigate. Review Source JT Joshua T. Manager Automotive Used the software for: 6-12 months ### "The dealer of centers or the center of dealers?" November 27, 2024 5.0 Overall a great experience I would recommend to other dealers Pros Ease of use, friendly customer service, reliability Cons Still behind in some key features, but they are updating the service daily to include new features. Sometimes less is more! Also, if someone making any sort of dealer service sees this, please quit adding 'dealer' to you name. please and thank you. Review Source FC Frankie C. finance manager Automotive Used the software for: 1-2 years ### "finance mgr" November 29, 2024 5.0 experience was very good and easy input information Pros very easy to rehash your deal and finding process was the best Cons the fees were too much and interest rates were too high Review Source JH Jordan H. Sales Automotive Used the software for: Less than 6 months ### "Review for Jordan" November 27, 2024 3.0 besides the issues with phone calls and sending texts, it is user friendly Pros user friendly, all parts of dealership can be accessed from system Cons issues loading and making phone calls regularly, sending texts as well Review Source Response from Nowcom Corporation December 4, 2024 Thank you for sharing your feedback. We sincerely apologize for the challenges you've faced and for any frustration this has caused. Providing timely and effective support is our priority, and we’re committed to resolving this matter promptly. Please don't hesitate to reach out to your account representative so we can address your concerns directly and ensure you receive the assistance you need. We value your business and are here to help! CB Charles B. OWNER OPERATOR Automotive Used the software for: 2+ years ### "Easy process!" November 29, 2024 4.0 Very easy to use, have no issues, Will keep using. Pros Easy access to log in and route to where I need to go & simple. Very easy to use. Cons I do not have any cons at this time. Nothing negative Review Source JL Jason L. Finance manager Automotive Used the software for: 6-12 months ### "Great customer service " November 27, 2024 5.0 Great. Fast responses. Got my issues handled quickly Pros Knowledge very quick with process. Would recommend Cons I liked everything. Not long wait time or anything Review Source JW Jeremy W. Finance manager Retail Used the software for: 6-12 months ### "Lots of great features" November 27, 2024 5.0 Very good. Love that it’s we based if we didn’t have a CRM we totally would switch Pros Access to a lot of stuff, it’s basically a full CRM if needed Cons Can be very difficult to find some stuff at first but once you get the hang of it. Review Source AG Alex G. finance manager Automotive Used the software for: Less than 6 months ### "Business Manager (PHDS #0717)" December 12, 2024 5.0 Amazing, everyone is hands on as a team and they do everything possible to make sure we have everything needed to keep moving forward Pros Everything is easily accessed when submitting credit applications Cons The only thing I would say I like least about DealerCenter is the fact that they didn’t have actually underwriters sending me the approvals from the banks. Review Source EK Erica K. Owner Automotive Used the software for: I used a free trial ### "Kizzee brothers auto" November 27, 2024 5.0 Wonderful and the person I spoke with was nice. He explained everything in detail and broke it down to my understanding so I think this is where I’m gonna go with Dealer center. Pros Everything thing was explained perfectly and the layout is amazing Cons Nothing there’s nothing bad I can say about it. Everything was great and very much explained Review Source AH Anna H. Sales Representative Retail Used the software for: 6-12 months ### "Great service" November 27, 2024 5.0 It's made things alot easier when following up with customers & making sure everyone is on the same page. Pros How it allows me to organize my customers set apps leave notes & make communication alot easier. Cons I do not like having to log in each time after so long. Review Source JB Jim B. CEO Automotive Used the software for: Less than 6 months ### "Number one for Vehicle History Reports" November 14, 2024 5.0 Excellent customer support. Autocheck is easy to access. Lawana was very helpful with Autocheck concerns, Pros Lawana was great support for Autocheck representative. I love that I can check my vehicle history reports through dealercenter mobile. Cons I dislike my previous rep was nonresponsive to my request. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.