Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Tele-Works
  • www.tele-works.com
  • Founded 1986
  • United States

About WORKS IVR Suite

Tele-Works delivers industry leading interactive voice response solutions to local governments and utilities across North America. Our products help keep citizens informed and local governments moving forward. Since 1986, we've worked to make IVR affordable for all size utilities and municipalities.


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WORKS IVR Suite Features

  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

WORKS IVR Suite Reviews

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