# Page 4 | NCR Voyix Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is NCR Voyix the right Retail Management Systems solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/7227/NCR-Counterpoint/reviews

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NCR Voyix

3.5 (91)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of NCR Voyix

## Showing most helpful reviews

Showing 76-91 of 91 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DJ

Denni J.  
  
Retail  
Used the software for:

### "Not an upgrade"

November 5, 2014

1.5

Pros

The jury is still out. We are still trying to find our way through SQL. We used Counterpoint V7 for years, and SQL is like buying a whole new, unfamiliar system.

Cons

I think SQL was deliberately made different, complicated, and unrelated to V7 to generate profit for not only ncr, but for the support companies as well.

Review Source

AR

Ariday R.  
Owner  
Wholesale  
Used the software for: Less than 6 months

### "Ariday's Review"

November 29, 2016

5.0

NCR is a great system. I loved how it worked with my company, and I have seen it at other big companies like our local grocery shop. It is highly recommended.

Review Source

LR

Laura R.  
Manager  
Wholesale  
Used the software for: Less than 6 months

### "It's everywhere "

November 29, 2016

5.0

I have seen this system almost everywhere I go. It works perfectly with small and big companies as well. Using this system will help your company big time.

Review Source

AM

Amy M.  
Manager  
Restaurants  
Used the software for: Less than 6 months

### "NCR POS"

October 6, 2016

4.0

I have been using NCR Aloha POS systems for over 8 years. They are easy to use, functional and overall good price for the quality.

Review Source

CS

Cody S.  
  
  
Used the software for:

### ""

March 1, 2013

4.0

NCR Counterpart offers flexibility, which no one else can assure you for your business. The online shopping cart option also adds an extra advantage to the credibility of the software. The only shortcoming that i found quite unnecessary is the restricted use (IOS peripherals), but I'm sure that it will be overcome soon.

Review Source

GG

Gary G.  
  
Restaurants  
Used the software for:

### "Software is useless if it can't get implemented"

November 6, 2014

2.0

Pros

The best thing about our POS is Secure Access and being able to dial in from anywhere

Cons

There are too many to list. They were two months late on installation. It's been four months now, and all of the contracted features still aren't implemented.

Review Source

AM

Adriana M.  
  
Wholesale  
Used the software for:

### "NCR POS Retail @ Play"

December 23, 2014

4.5

Pros

Flexibility and customization of software. User-friendly platforms. Tech-driven hardware and tools. Great customer service.

Cons

NCR is very expensive service and product. It's not ideal for small businesses or upstarts.

Review Source

KL

Kelly L.  
COO  
Retail  
Used the software for: Less than 6 months

### "Great People, Great System!!"

September 15, 2015

5.0

Pros

I love that the system is easy to use and to learn. The people that you work with are very helpful and quick to respond to any problems you might have. Most of our issues have not been "problems" they have been issues of not knowing how to do something. They immediately remote in and fix/show you how to work the system.

Cons

I haven't found anything that I dislike about this company or their product.

Review Source

ETT

Edward Theodore T.  
Business Owner  
Retail  
Used the software for:

### "null"

July 31, 2018

3.0

Review Source

CD

Chance D.  
Sales Associate  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "i thought that the system was very good when it was working properly."

July 21, 2015

4.0

Pros

Its very straight forward and nothing is hidden. I was able to pick up how to use everything on my first day.

Cons

It can be cery slow and laggy at times. Also it smetimes freezes.

Review Source

JJ

Jackie J.  
  
Retail  
Used the software for:

### "NCR software"

December 23, 2014

4.0

Pros

I like their history and reliability. They are continually making updates and fixes.

Cons

Sometimes there are bugs, and incorporating the software internally can be challenging.

Review Source

MH

Matt H.  
  
Retail  
Used the software for:

### "Helps improve bottom line"

December 23, 2014

3.5

Pros

Well-designed software program. It's intuitive to use, and it's very easy to use and train employees.

Cons

Some unnecessary software that we do not use in our daily use.

Review Source

KM

Kenneth M.  
  
Retail  
Used the software for:

### "NCR POS review"

January 6, 2015

5.0

Pros

I like the ease of use. Trouble shooting and technical help are just a phone call away.

Cons

Nothing so far. It's been easy to use without much technical difficulty.

Review Source

MS

Melinda S.  
  
Retail  
Used the software for:

### "Counterpoint POS"

December 23, 2014

4.0

Pros

Vendor Rep very willing to work with us to customize system.

Cons

Sometimes "clunky" and time-consuming to perform a task (lots of steps involved).

Review Source

JE

Jack E.  
Sales Associate  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Needs a lot of work."

August 4, 2015

1.0

Pros

Search functionality isn't terrible. I would like improved keyword based search.

Cons

Very unstable. Constantly having to log back in. It seems that counter point loses connection to database at least once a day and it is very frustrating. Just launching the ticketing system takes too long.

Review Source

ST

Shelton T.  
  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Slow and Lackluster Software"

July 2, 2015

2.5

Pros

Easy access to data stored in databases. Not much else.

Cons

It is very slow and doesn't intuitively go from area to area for typing, doesn't have an easy way to search custom things from previous tickets.

Review Source

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