# Meddbase Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Meddbase Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/72355/Med-DBase

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# 

 Meddbase Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Meddbase

## What is Meddbase?

Meddbase, acquired by Cority Software in 2025, is a fully-secure and scalable healthcare management solution, solving key healthcare challenges covering; booking, clinical, billing, communications, analytics, and support modules. Easy to use and securely accessed from any web-enabled device, anywhere at any time. Meddbase accommodates endless workflows and business models, ranging from small practices to global enterprises. Designed with healthcare experts over two decades to improve efficiency, security, and patient care.

## What is Meddbase used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Occupational Health](https://www.capterra.com/occupational-health-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Meddbase

3.8 (5)

VS.

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting Price

Contact vendor

Starting Price

$300

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (5)

Ease Of Use

3.9 (1,278)

Value For Money

2.7 (3)

Value For Money

3.7 (761)

Customer Service

4.2 (5)

Customer Service

4.0 (1,190)

## Meddbase alternatives

[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$319.00

Per User, Per Month

[4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/)

Starting price

$299.00

Per User, Per Month

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[3.8 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/98735/athenaOne/)

Highest Rated

[75health](https://www.capterra.com/p/140480/75health/)

[4.4 (78)](https://www.capterra.com/p/140480/75health/reviews/)

Starting price

$19.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/140480/75health/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Patient Scheduling

2.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Appointment Management

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Claims Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Customizable Templates

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

EMR/EHR

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

HIPAA Compliant

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Meddbase 122 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Creation, administration, and evaluation of assessments or tests

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Complete outstanding payments

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Electronic patient health records

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Private online space that lets businesses securely share documents and provide information access to clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Manage and track employee referrals for open job positions

Create and securely store digital patient records

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Public or private sharing of digital files such as documents, audio/video, images, and more

For family practices

Intended for medical use such as diagnosis, treatment, and consultation

For medical practices that specialize in the diagnosis and treatment of eye disorders

Store, manage and track all forms in a centralized location

Determine clinically appropriate and cost-effective medications and therapies for patients

Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status

Gaining access to confidential health documents and information

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Supports Health Layer 7 (HL7) data formats used in healthcare applications

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Laboratory test results

Manage billing and payments for a healthcare provider

Records of patients' medical history

Alerts/warnings for potential allergies or interactions triggered by medications

Access to patient medication history data

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Access software remotely via mobile devices

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Track and monitor patient no-show rates

Send personal messages to clients or attendees

Create new forms and/or use ready-made online form templates

Maintain records necessary for compliance with Occupational Health and Safety Administration requirements

Allows medical providers to engage patients in a variety of ways to ensure their health.

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Enables medical providers and/or patients to electronically cancel prescriptions

Enables medical providers and/or patients to electronically renew existing prescriptions

Real-time pricing data for products, services, etc.

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Exchange messages in a secure and encrypted manner

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Speaking to a doctor or healthcare professional using online video tools

Securely view, download, and/or transmit patient records

Monitor wait time and abandonment for incoming requests that have not been routed

Estimated waiting time in the queue

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.7 (3)

3.7

Based on 3 reviews

## Pricing

Value for money

2.7 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.7 (3)

2.7

Based on 3 reviews

## Integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

eFax](https://www.capterra.com/p/174254/eFax/)[

Wibbi](https://www.capterra.com/p/219523/Wibbi/)[

Opayo](https://www.capterra.com/p/233329/Opayo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (5)

4.2

Based on 5 reviews

## User reviews

Overall rating

3.8

Based on 5 reviews

Filter by rating

5(1)

4(2)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NK

Nick K.

Director

Hospital & Health Care

### "Has all the potential, however check it is right for you"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

February 9, 2024

Mix emotions, has all the potential to be great and all the features. however time commitment was not explained to us and the day-to-day usability didn't suit us. However, the support and meddbase ability to help, listen and change is very good. For the right business, this would be a very good system.

Pros

the ability to save admin time with tagging features in forms and letters. The customer support is great and the Meddbase listen and take on board changes and feedback

Cons

The set-up process is hands-on and not explained in the sales process. the general usability around the system is clunky. However Meddbase are listening and changing, however too late for use and we ended before go live

Switched from

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

To help save admin time - However we stopped meddbase during set up and went back to cliniko

Alternatives considered

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

Reasons for choosing Meddbase

The support from Pabau during sales process was lacking

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PG

Paul G.

Director

Medical Practice

### "Experience"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

June 12, 2023

Too small for them to care.

Pros

It’s robust, and lots of storage. After getting used to it it gets easier but I don’t know if that is a pro.

Cons

User friendliness - non app based. Tried to integrate healthcode but no one really knew what they were doing.

Reasons for choosing Meddbase

Robustness. Trapped in a contract.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 14, 2023

Hi Paul, thank you for your feedback and honest review. We appreciate your positive comments about the robustness and storage capacity of our product. We're sorry for any difficulties you encountered with user-friendliness, integrating Healthcode, and the lack of app-based interface. We're constantly working to improve our user experience, and your feedback will be taken into consideration for future updates. We value your business, and we hope to improve your experience with our product. Our account management team have been in touch with you so we can address your concerns further. Thank you

MP

Mick P.

Operations Manager

Medical Practice

### "Fantastic Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 29, 2023

Excellent - Overall it a fantastic product that can be configured to accommodate a complex network of clinics and customer requirements.

Pros

Meddbase is a mature product that has been developed over decades and this is apparent in the huge range of functionality that it offers.

Cons

There are some global settings which can only be set to either apply to all clients or no clients, having a choice is often more appropriate as one size rarely fits all.

Reasons for choosing Meddbase

See above!!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 14, 2023

Thank you for such positive comments. We are thrilled that you view Meddbase in this way. We are always looking for ways to improve our product and your feedback will be taken into consideration for future updates. Thank you

JR

Jack R.

Director

### "MedDBase Medical Billing and patient record system"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 3, 2010

i would reccomend this product

Pros

MedDBase was implemented in 2009 to help the practice meet more demand from our clients. It's very easy to use, it has a wealth of features and it extremely stable (un like other medical software packages we have used i the past). It provides us with quick access to patient records, medical billing, invoices, prescription details and SMS and email services.

Cons

If you broadband goes down it can be an issue

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Jack R.

Operations Director

### "Online Patient Record System"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 3, 2010

I would recommend this product to anyone running a medical practice

Pros

MedDBase was implemented in 2009 to help the practice meet more demand from our clients. It's very easy to use, it has a wealth of features and it extremely stable (un like other medical software packages we have used i the past). It provides us with quick access to patient records, supports our medical billing needs and invoices, prescription details and SMS and email services.

Cons

If your broadband goes down it can mean you are without service until you connect your 3G card or backup line. But this time is minimal

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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