--- title: "Meddbase Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Meddbase Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/72355/Med-DBase/" page_type: "product" language: "en" --- # Meddbase Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Meddbase ## What is Meddbase? Meddbase, acquired by Cority Software in 2025, is a fully-secure and scalable healthcare management solution, solving key healthcare challenges covering; booking, clinical, billing, communications, analytics, and support modules. Easy to use and securely accessed from any web-enabled device, anywhere at any time. Meddbase accommodates endless workflows and business models, ranging from small practices to global enterprises. Designed with healthcare experts over two decades to improve efficiency, security, and patient care. ## What is Meddbase used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Occupational Health](https://www.capterra.com/occupational-health-software/)[e-Prescribing](https://www.capterra.com/eprescribing-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Meddbase?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.meddbase.com&name=Meddbase) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Meddbase 3.8 (5) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price Contact vendor Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.3 (1,284) Value For Money 2.7 (3) Value For Money 4.2 (767) Customer Service 4.2 (5) Customer Service 4.2 (1,196) ## Meddbase alternatives [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (912)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) [3.6 (466)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 62% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114601/AdvancedEHR/) Highest Rated [75health](https://www.capterra.com/p/140480/75health/) [4.4 (78)](https://www.capterra.com/p/140480/75health/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140480/75health/) ## FAQs about Meddbase Overview ### What company size and specific industries is Meddbase built for? Meddbase is designed for enterprise organizations and providers in occupational health, NHS and public sector settings, as well as medical practices needing practice management tools. It is suited to larger teams and sector-specific workflows rather than general-purpose small business use. Features and Usability ### What are the key features of Meddbase? Meddbase offers EMR/EHR, appointment scheduling, online booking, and rescheduling for patient access and clinic coordination. It also includes billing and invoicing, claims management, accounting, and electronic payments. Additional features cover patient portals, telemedicine, e-prescribing, document management, reporting and analytics, and access controls/permissions. Integrations ### Which third-party tools and platforms does Meddbase integrate with? Meddbase integrates with 6 third-party tools and platforms, including Opayo for payments, Telemedicine for virtual care, Twilio for communications, Wibbi for rehabilitation, Xero for accounting, and eFax for faxing. These catalog integrations cover clinical, finance, and messaging workflows within the platform. Getting Started and Support ### What training and onboarding options does Meddbase offer? Meddbase offers in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, while documentation and videos provide written and visual reference material for self-paced learning and review. Getting Started and Support ### What customer support options does Meddbase offer? Meddbase provides Email/Help Desk, Knowledge Base, and Phone Support. Without reviewer feedback on support experiences, no user sentiment about response speed, helpfulness, or common issues can be stated. The listed channels suggest users can request assistance by message, search self-service articles, or call for direct help. ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra reviewers point to these as the top priorities when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) Meddbase supports all three features buyers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain complete and accessible medical records, and document care accurately, allowing teams to improve compliance, support clinical workflows, and deliver more consistent patient care. HIPAA Compliant 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 3.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Medical Billing 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Scheduling 2.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Appointment Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Claims Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Meddbase 122 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Care Summaries: Electronic patient health records - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Referral Management: Manage and track employee referrals for open job positions - EMR/EHR: Create and securely store digital patient records - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Family Medicine: For family practices - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Ophthalmologists: For medical practices that specialize in the diagnosis and treatment of eye disorders - Forms Management: Store, manage and track all forms in a centralized location - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - Health Monitoring: Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status - Health Record Access: Gaining access to confidential health documents and information - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - HL7 Support: Supports Health Layer 7 (HL7) data formats used in healthcare applications - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Results: Laboratory test results - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - No-Show Tracking: Track and monitor patient no-show rates - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - OSHA Recordkeeping: Maintain records necessary for compliance with Occupational Health and Safety Administration requirements - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Cancellation: Enables medical providers and/or patients to electronically cancel prescriptions - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Pricing Data: Real-time pricing data for products, services, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Video Consultations: Speaking to a doctor or healthcare professional using online video tools - View, Download, Transmit: Securely view, download, and/or transmit patient records - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Waiting Time Tracking: Estimated waiting time in the queue - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 2.7 (3) ### Starting price Free trial not available Value for money 2.7 (3) 2.7 Based on 3 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ eFax](https://www.capterra.com/p/174254/eFax/)[ Opayo](https://www.capterra.com/p/233329/Opayo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (5) 4.2 Based on 5 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(1) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent NK Nick K. Director Hospital & Health Care ### "Has all the potential, however check it is right for you" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 9, 2024 Mix emotions, has all the potential to be great and all the features. however time commitment was not explained to us and the day-to-day usability didn't suit us. However, the support and meddbase ability to help, listen and change is very good. For the right business, this would be a very good system. Pros the ability to save admin time with tagging features in forms and letters. The customer support is great and the Meddbase listen and take on board changes and feedback Cons The set-up process is hands-on and not explained in the sales process. the general usability around the system is clunky. However Meddbase are listening and changing, however too late for use and we ended before go live Switched from [Cliniko](https://www.capterra.com/p/180878/Cliniko/) To help save admin time - However we stopped meddbase during set up and went back to cliniko Alternatives considered [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) Reasons for choosing Meddbase The support from Pabau during sales process was lacking Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PG Paul G. Director Medical Practice ### "Experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 June 12, 2023 Too small for them to care. Pros It’s robust, and lots of storage. After getting used to it it gets easier but I don’t know if that is a pro. Cons User friendliness - non app based. Tried to integrate healthcode but no one really knew what they were doing. Reasons for choosing Meddbase Robustness. Trapped in a contract. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 14, 2023 Hi Paul, thank you for your feedback and honest review. We appreciate your positive comments about the robustness and storage capacity of our product. We're sorry for any difficulties you encountered with user-friendliness, integrating Healthcode, and the lack of app-based interface. We're constantly working to improve our user experience, and your feedback will be taken into consideration for future updates. We value your business, and we hope to improve your experience with our product. Our account management team have been in touch with you so we can address your concerns further. Thank you MP Mick P. Operations Manager Medical Practice ### "Fantastic Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 29, 2023 Excellent - Overall it a fantastic product that can be configured to accommodate a complex network of clinics and customer requirements. Pros Meddbase is a mature product that has been developed over decades and this is apparent in the huge range of functionality that it offers. Cons There are some global settings which can only be set to either apply to all clients or no clients, having a choice is often more appropriate as one size rarely fits all. Reasons for choosing Meddbase See above!! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 14, 2023 Thank you for such positive comments. We are thrilled that you view Meddbase in this way. We are always looking for ways to improve our product and your feedback will be taken into consideration for future updates. Thank you JR Jack R. Director ### "MedDBase Medical Billing and patient record system" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 3, 2010 i would reccomend this product Pros MedDBase was implemented in 2009 to help the practice meet more demand from our clients. It's very easy to use, it has a wealth of features and it extremely stable (un like other medical software packages we have used i the past). It provides us with quick access to patient records, medical billing, invoices, prescription details and SMS and email services. Cons If you broadband goes down it can be an issue Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jack R. Operations Director ### "Online Patient Record System" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 3, 2010 I would recommend this product to anyone running a medical practice Pros MedDBase was implemented in 2009 to help the practice meet more demand from our clients. It's very easy to use, it has a wealth of features and it extremely stable (un like other medical software packages we have used i the past). It provides us with quick access to patient records, supports our medical billing needs and invoices, prescription details and SMS and email services. Cons If your broadband goes down it can mean you are without service until you connect your 3G card or backup line. But this time is minimal Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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