Who Uses This Software?

Our customers consist of some of the largest multi-national companies, federal and state governments across countries, educational institutions, small businesses, and individuals.


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
    See pricing details
  • Pricing Details
    Basic: Free Advanced: $9 Professional: $39 Enterprise Volume Discounts
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Survey Methods
  • www.surveymethods.com
  • Founded 2006
  • United States

About Survey Methods

SurveyMethods is much more than a survey tool. Their power toolset includes easy-to-use Online Survey Software, Polls, Event Registration & Management Software, Email Newsletters, and very powerful Data Analysis tools. What sets SurveyMethods apart is that the tools are intuitive and very easy to use. SurveyMethods is used by the largest Fortune 500 companies, government organizations, and also small businesses and individuals. Non-profit organizations can apply for significant discounts.


Survey Methods Features

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Survey Methods Reviews Recently Reviewed!

Very positive and great software to collect data in a profession way.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Love the options, ease of use, and skip logic. There are a variety of ways to collect data and send surveys out. I also like that there are few limitations with professional. Superior to others and there is a non-profit option for schools.

Cons: My only recommendation would be a little more versatility on the header graphics when setting up surveys.

Overall: Data collection, survey storage, easily access data, able to copy surveys.

best online survey product I've tried!

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Survey Methods has excellent customer service and provides a free education account for our research. The anonymous feature allows us to collect data securely and in accordance with institutional ethical standards. The interface is easy for faculty and students to use and requires minimal to now training for student projects.

Easy to create surveys with flexible, additional features.

Jul 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of creating the questionnaires. There is lots of assistance on creating proper survey questions.

Cons: The reports are not at intuitive as I would like. There are multiple steps to creating the report I want, and I have to rethink the process each time.

Very positive software, easy to use, and effective

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We enjoy the reports and different ways to analyze the data. This has been really helpful for our staff and board.

Cons: We have some difficulties with sharing the reports with our team as after we launch the report the weblink is quickly no longer active.

Survey methods is easy to use and provides professional analysis of your data.

May 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease to send out surveys, using the deployment method you choose. The built in choices give a lot of flexibility enabling you to send the survey with the best possible design.

Cons: There seem to be some restrictions in the reports. I often use the export feature to do further analysis in Excel.

Overall: This product makes survey management simple and professional.

The web site is excellent and very easy to use.

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the surveys are very easy to create and easily duplicated for new needs. The surveys are easily launched from the site or via url.

Cons: The analyze survey results page is a little bit hard to maneuver sometimes to figure out how to get the report results that you're looking for.

Great software providing professional results. We would not consider using anything else.

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Range of question types. Reporting options. Customizable welcome and thank you screens. Response tracking. Options to export to multiple formats. Easy analysis. Great graphs. Easy for non-technical staff to use.

Overall: Useful feedback from members about our products, services and events. We use this to improve what we provide and to assist in creating new products and services that are relevant to members.

Surveymethods is a very powerful and full featured survey program. We use it regularly.

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SurveyMethods has a lot of capabilities and flexibility. We use it for staff and customer (parent) feedback, evaluations, student data gathering projects, staff opinion gathering for major decisions. We like that we can put together many different types of questions for various situations, and receive the data in several different formats (word, pdf, xls, etc). It allows us to do surveys that target specific people via email and remind them as many times as we want if they haven't responded. It also allows us to categorize responses by department, and many more subdivisions if needed. I'm fairly sure we don't use all of its capabilities but we really appreciate all of the functionality we use.

Cons: We've been using the software for at least 6 years now, and we find the interface relatively intuitive. For new users, we do have to get them acquainted with the key features and controls, which are many. I wouldn't say this is a complaint because this is to expected from a program that allows a lot of customization, output variables, confidentiality settings, outreach settings, etc.

Overall: Surveymethods allows us to evaluate our administration, our school services, major proposals requiring customer (parent) or staff input, and review the results in easy to digest reports, or with MS Excel. We think it does really well, and respondents generally find it easy to use.

Wery useful tool that allows you to create a final product in a quick and efficient manner.

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Survey methods is very easy to use and proves a quick setup. The export of data is easy to understand and useful for reporting.

Cons: It would be useful if the logic had the ability to be more complex. I would also love the ability to brand the survey a bit more with graphics of varying sizes.

More feature laden then Survey Monkey.

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Highly customizable interface. Features laid out in a thoughtful way. I have regularly recommended this software as the most intuitive to use.

Cons: preview can be awkward, but that may be more due to unfamiliarity with the interface. As users get more familiar with the product, it becomes much easier to use

Overall: It is used to regularly gather information from a staff that is spread across the entire city in a dozen different clinics

Survey Methods has made it possible for us to assess and address the needs of our community

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Survey Methods has a very user friendly interface. I can develop an extensive survey and have it launched in a matter of minutes. I can customize every aspect of the survey, including the message that users see before and following completion of the survey. The reporting options are phenomenal. I personally prefer the pdf reports that I can email directly out to my staff and board for their review and discussion. The ability to publish results that can be monitored in real time has been extremely useful for my team.

Cons: I have not experienced any needs that I have that has not already been addressed by Survey Methods..

Surveys are extremely easy to set up and launch.

May 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Walk through process to set up a survey. Support is very friendly and helpful. Survey results are emailed right to us quickly.

Overall: This software has helped our organization grow quickly and get animals adopted.

Easy to use, powerful analysis, and professional reports

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've used all kinds of survey products over the years, from very basic to super sophisticated/expensive. I've been using SurveyMethods for several years now - mainly to do our customer satisfaction surveys. It's really easy to construct even complex surveys. Pushing them out via email, web or even in paper form is easy too, as is data entry. Once all the results are in, it's also been a doddle to create good looking, professional reports, suitable not simply for internal use but for our various funders and potential funders. On the rare occasions when I've wanted more analysis, I've been able to export the data and crunch away at it to my heart's content. If someone wanted a recommendation for survey s/w or service, I'd certainly suggest SurveyMethods. It's good stuff.

Overall: We can easily evaluate how we're doing operationally and share high quality reports with funders and potential funders. It makes a big difference for us.

Survey Methods is a user-friendly and comprehensive survey tool generating easy-to-read results.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is relatively easy and intuitive to set up questionnaires in Survey Methods, which provides options of anonymity of the interviewees. One feature that I especially like is that it allows you to download the results in various formats so that you can easily analyze the data collected. In addition, there are various types of charts and graphs for data display which makes publishing the results a very simple process.

Overall: Using Survey Methods, our school was able to disperse questionnaires to all stakeholders of our community, and to use the data collected and analyzed through the software to further our organization's visions and goals. It was an essential tool for us during our school's accreditation process, and we relied heavily on the software to collect the necessary information for our school to successfully get accredited. Survey Methods provides free services for educational purposes, and this aspect of its giving back to the larger community is definitely worth praising. We have worked with Survey Methods for more than 5 years and find that the company continues to add features to make this tool ever the more useful and easy-to-use. It's very user-friendly and intuitive in its application. I highly recommend this tool to anyone who frequently has the need to conduct surveys.

This software has enabled my school to collect and analyse data with ease

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to create questionnaires either from scratch or by copying an existing questionnaire. The option of making the responses anonymous is also great . The results of analysis is presented simply with diagrams and can be shared via e-mails. Questionnaires can be resent with ease and it is possible to prevent multiple responses from one respondent. New features are added from time to time.

Cons: When questionnaires are being launched, each e-mail has to be entered on a different line. This makes the process slow if the the addresses were copied and pasted as one would need to go through to ensure that only one address is on each line.

I've used others, but SurveyMethods has stayed my favorite. Personal and quick tech support!

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The technical support is key for me; it is awesome. Pricing is also good. Options for templates is helpful. Choices for question format is helpful including some complex formats. Easy to analyze and manipulate the data, especially with the download to excel.

Cons: I wish the skip logic was skip to question, rather than skip to page. But that isn't really a big deal to work with.

Overall: Easy to use to create surveys, easy to launch and distribute, easy to analyze data, can download directly to slides, affordable, but #1 is their personal, quick, and helpful tech support has been there for me. They have helped me problem question format as well as any other technical issue. Even when I have the "duh" stupid questions they are patient and helpful. I feel like I have a personal working relationship with them and that can't be beat.

Survey Methods is an easy program to use with great features.

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We like it because of its ease of setup and use. It allows us to survey our staff, parents, and students.