# Page 2 | XM for Strategy & Research Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is XM for Strategy & Research the right Survey solution for you? Explore 425 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/72396/Strategy-and-Research/reviews

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XM for Strategy & Research

4.7 (425)

[View alternatives](https://www.capterra.com/p/72396/Strategy-and-Research/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 2 - Reviews of XM for Strategy & Research

## Showing most helpful reviews

Showing 26-50 of 425 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KF

Kat F.  
Admin  
Higher Education  
Used the software for: 2+ years

### "Great software, but unituitive"

March 14, 2025

3.0

Pros

There are so many functions to use and implement

Cons

I find this software to be highly unintuitive

Review Source

VW

Victoria W.  
Sole proprietor  
Music  
Used the software for: 2+ years

### "XM- Qualtrics makes research easy"

November 25, 2024

5.0

Pros

This program makes it easy to distribute surveys for research. It has many different options in terms of skip logic that allow many possibilities.

Cons

It is a little hard to figure out what the program can do at first.

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Needed more features and the ability to embed videos

Review Source

DNM

Dominique Nathan M.  
Propriétaire  
Computer Hardware  
Used the software for: Less than 6 months

### "Mon avis sur l'application XM"

March 24, 2025

4.0

Dans sa globalité l'application est bonne , mais son réel problème se trouve dans la recherche rapide des réponses

Pros

Il y a une efficacité dans la recherche. Les réponses sont correctes

Cons

Il y a une lenteur sur la recherche des réponses

Review Source

AW

Ashley W.  
Principal  
Research  
Used the software for: 6-12 months

### "Collaboration is a strength"

October 1, 2024

4.0

Qualities was an adequate tool for research. I used it as a doctoral student through the university. It was not terribly friendly to do, but the collaboration component made feedback simpler.

Pros

Easy to get feedback from friends and colleagues and to collaborate.

Cons

It wasn’t user friendly. I did a lot of clicking around to find how to format the survey.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Required by the university to use this product.

Review Source

VR

Verified Reviewer  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "XM- an ultimate choice for all of your research automation works "

August 5, 2024

5.0

Overall it was great and value for money for all R&D activities

Pros

Extremely liner backend language used which makes it a great tool that never breaks down. The advanced AI which helps to bridge between Logical and numerical worlds. It helps a novice or end user to make sense of the effect of the extraneous variable which is been tested under.

Cons

The set up takes a lot of cache memory and hijack the speed of the processor. If you are using a lot of multilayered applications at once, you are prone to face some disruptions for sure. Another what I feel is the dashboard. It needs to be more advance at least the vertical limit options should be more enriched.

Alternatives considered

[Pendo](https://www.capterra.com/p/151951/Pendo-Platform/)

Reason for choosing XM for Strategy & Research

The other option was not proving us the required customization

Switched from

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

Cost management and multi country application requirement

Review Source

VR

Verified Reviewer  
Research Associate  
Research  
Used the software for: 2+ years

### "It's the best - but the future is concerning"

October 5, 2019

5.0

Qualtrics is excellent all around, and has been the standard survey software among academic researchers for years for a reason. However, while the base platform is great, the organization is far from perfect. I had numerous issues deploying the offline app. After months of contacting support -- and getting zero explanation as to why my account, which was enabled for the offline app, could not access the app. After months of bothering them, they did something -- didn't tell me what -- and it worked. Their support team, while friendly, wasn't knowledgeable about their survey app and couldn't connect me with someone who was. Their best information regarding app crashes was that "the development team says it's buggy." Not super helpful considering the additional fee for the app. The timing of these experiences with support -- the same time that the Qualtrics company was sold, and immediately refocused toward the "customer experience" and CRM products they make -- has me concerned about the future of Qualtrics for academic research.

Pros

Building and deploying a basic survey in Qualtrics is very easy. Every step of the process, from writing questions to survey launch and distribution will be simple as long as you allow it to be. For advanced users, Qualtrics offers a number of methods for building in complex survey logic (such as skip patterns, display patterns, and survey flow mapping). Additionally, the built-in question types can be modified using JavaScript, allowing advanced users to ensure that the question "works" exactly as designed, without compromise. Sending the survey is exceedingly easy as long as you've got someone to send it to. Followups with those who haven't respond can be automated through their email system as well. Exporting data to a variety of formats upon survey completion is simple. As long as you've done everything right within Qualtrics, the quality of the data you export should be pretty high.

Cons

The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys. However, for most of its existence Qualtrics has been licensed by universities worldwide specifically for use in scientific studies. Less experienced researchers may be misled by these lacking tools and produce inaccurate analyses based on them. The Qualtrics survey platform also offers an offline application -- for an additional fee -- which is extremely weak. It does not work with many functions that a survey used primarily online may include, such as the "request response" option. It's also prone to crashing for no clear reason. Users dealing with protected health information (i.e. those who need to be HIPAA compliant) should consider other options. While Qualtrics does consider themselves "self-assessed" to be HIPAA compliant, they do not enter business associate agreements with clients (so, they do not take liability for the protection of the data); other platforms, such as SurveyMonkey, offer full HIPAA compliance with a BAA.

Review Source

GP

Graham P.  
IT/Business Analyst  
Higher Education  
Used the software for: 2+ years

### "Powerful survey tool"

June 9, 2022

4.0

It's been a great product and very powerful for what I am looking to accomplish, I just wish the reporting results were a little faster to build.

Pros

What I like most about Qualtrics is the ability to quickly and easily build a survey. I also like the ability to apply logic and branching to my surveys to create the survey flow.

Cons

On the Results tab, when I view the results, the default report gives various charts and graphical displays for each question. This pretty much shows everything you want to see, but in my case, I only needed to see the Mean of the answers for each question and had to go through each question and remove all of the graphical charts and grids and then select the Mean only. I wish there was a quicker way to simply select what I want to see instead of removing these other, unwanted results.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing XM for Strategy & Research

It's logic and ability to build surveys quickly and easily. As well as it's security of data.

Review Source

VR

Verified Reviewer  
Graduate Assistant  
Higher Education  
Used the software for: 1-2 years

### "Qualtrics for Best Surveying Practices"

August 17, 2022

5.0

Overall, Qualtrics CoreXM is a great platform for surveys, application forms, and research. There are so many embedded features, such as the ability to add a signature to the form, add questions that require file uploads, and different question types. It is definitely better than Google Forms or Microsoft Forms.

Pros

Qualtrics has been great for creating applications and surveys to gather quantitative and qualitative data. There are so many features, so there is somewhat of a learning curve, but the time you spend in learning how to use the platform is an investment. I really appreciate that Qualtrics is customizable, and you can disseminate the forms in many ways (email, personalized links, generic links, twitter, etc.). I also appreciate that the information collected from the surveys can be exported into excel. One of the best features is that Qualtrics will send an email when a survey is completed, and it will give you periodic updates on how many responses the forms receive.

Cons

I wish there was an easier way for individuals to retake or complete their form if they pause it or fail to finish in one setting. In addition, while the support pages are helpful to read through, and you can learn a lot from them, I wish there were more videos and live events to learn how to best use the software.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)

Reason for choosing XM for Strategy & Research

Qualtrics had more customizable features compared to Microsoft and Google forms. For example, respondents can add signatures to their responses.

Review Source

TK

Tania K.  
Master Tutor  
Education Management  
Used the software for: 2+ years

### "Game changer for surveys"

September 15, 2022

5.0

Really liked using this software as it made collecting students information and feedback so much easier and reliable.

Pros

It is very easy to create surveys and have full freedom of how you want them to look like. You can customize them to better fit your application. Variety of question types to chose from. Especially the fillable table questions, come in very easy when making forms that collect multiple aspects data

Cons

It has some parts that were a bit hard to navigate at first. It does seems a bit confusing, especially when analyzing results, but there is lots of documentation support for it

Alternatives considered

[Mode](https://www.capterra.com/p/160585/Mode-Analytics/)

Reason for choosing XM for Strategy & Research

It provided a lot more freedom for formats and way more data collection abilities

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[PlatoForms](https://www.capterra.com/p/228860/PlatoForms/)[Logi Symphony](https://www.capterra.com/p/10005468/Logi-Symphony/)

It provided a lot more freedom for formats and way more data collection abilities

Review Source

ES

Eshwar S.  
UX Researcher  
Research  
Used the software for: I used a free trial

### "Best of the best but super pricey"

January 5, 2023

5.0

Superb tool for conducting market, academic, behavioural, or business research. Very feature rich and easy to learn. Overall great experience but just super pricey for all but the bigger companies.

Pros

Feature-rich and easy to learn. Integrates with lots of software given it's the industry standard. UI is really nice to use and offers tools for analysis too.

Cons

Extremely pricey. They offer discounts if you ask, especially for smaller companies. But the plans shut out a lot of people. Free trial is pretty good giving you all features but time limited; so maybe do this to start with.Also the plans are odd; all plans except the top (very pricey custom quote plan) limit you to 1000 responses per year, so even with a really nice plan you are quite limited response wise. Particularly bad if you run frequent surveys.

Review Source

VR

Verified Reviewer  
Production Coordinator  
Education Management  
Used the software for: 1-2 years

### "Perfect Survery Software"

June 2, 2023

5.0

Love it - will continue to use it

Pros

Qualtrics is very easy to use, very customizable and produces a professional looking survey.

Cons

Some of the features are confusing to use at first.

Switched from

[Poll Everywhere](https://www.capterra.com/p/127096/Poll-Everywhere/)

Qualtrics was easier to use and produced a more professional looking product.

Review Source

GDD

Grace DiDomenico D.  
Lab Manager  
  
Used the software for: 2+ years

### "Survey platform with the most functionality, although drawbacks for some research designs."

January 4, 2018

4.0

Pros

Out of the all the survey platforms I have tried (survey monkey, wufoo, google forms etc.), Qualtrics has the most flexibility and functionality, without compromising the intuitive, user-friendly layout. Building surveys is painless, and when building more complicated surveys, I never hesitate to call the support team because of the short wait time and COMPREHENSIVE, USEFUL HELP. Qualtrics allows our lab to create, share and score surveys EFFICIENTLY. With the \`Library, we can store surveys, blocks, and questions, which can be copied, edited or referenced in future projects. We have a personal libraries, and shared lab library. \`Scoring saves us days of data cleaning. We can score a survey multiple times for different categories we create (ex. categories like Depression Score, Hopelessness Subscale Score). We also can customize the point value of the question items. This is important when the Likert Scale does not follow 1-5, or when a question needs to be reverse coded. When we need more advanced/customizable calculations we use embedded data (ex. converting sum to word labels depending on cutoffs). With scoring features, data can be expertorted and ready for analysis with VERY MINIMAL data cleaning. Before I explain the cons, I want to lead with saying support is always open and grateful for feedback and has even reached out to speak with me about what features I would like to be added.

Cons

Although useful, scoring is cumbersome, and confusing. 1. 'Scoring' does not automatically set the items point value based on how it is recoded (items need to be reverse coded when inputting AND scoring). 3. Scoring does not stay with a survey when added to library 4. Scoring also has glitched numerous times not allowing me to create new scoring categories. Support has yet to reach out to me about a solution (over 8mns later). Embedded data (ED) also causes issues. 1. ED is case sensitive, so you must be very careful when inputting ED in logic or piped text. Often my logic is not working, or data is wrong, simply because I have an extra space at the end of my ED. Qualtrics should add the ability to choose ED you set from a dropdown eliminating this problem 3. ED has glitches for me not allowing me to view certain dropdown options in Survey Flow (also unexplained by Support) Survey flow is also quite cumbersome. When working with a complex survey (a lot of logic/branches/ED) it is hard to navigate. Survey Flow should have a side bar of levels for easier management. Survey flow would also benefit from having a 'checker' for incorrect logic or ED, keeping me from having to use the trial and error method. Other features I would like to see to the platform, 1. conditional formatting for email triggers. 2. ability to breakdown a survey report by individual 3. ability to link surveys reports together to look at data over time (ex. weekly report of anxiety symptoms).

Review Source

VR

Verified Reviewer  
Head of Consumer Insights  
Market Research  
Used the software for: 2+ years

### "State of the art for survey building"

June 9, 2022

4.0

As I limit my experience with Qualtrics to building surveys, distributing them, and downloading the dataset to work on data processing and analyses using other tools, the platform does its job. I could certainly expand my use of the tool if reporting and data visualization features offered a better user experience and look and feel.

Pros

Qualtrics is the state of art when it comes to survey building platforms. It has one of the most user-friendly interfaces, it allows very complex logics, and offers questions types that you don't see in other tools. It is also super easy to upload my own lists and I often use their panel for outside sample recruitment.

Cons

I am not a big fan of Qualtrics' reporting and data visualization features. The look and feel is poor and the tool is not flexible enough - if the dashboard feature was available, it could be another story. Customer support is also poor: they are not timely and often times they do not resolve my issues.

Alternatives considered

[AYTM](https://www.capterra.com/p/155820/Market-Research-Software/)[Typeform](https://www.capterra.com/p/137289/Typeform/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing XM for Strategy & Research

It has the most user-friendly interface and it looks more 'professional'.

Review Source

Michael M.  
Data Engineer  
Financial Services  
Used the software for: 2+ years

### "I am well pleased with Qualtrics CoreXM."

April 26, 2023

5.0

We utilize Qualtrics CoreXM to gather feedback from our customers and other targeted individuals through surveys. With Qualtrics AI-powered features, we are generating analytical metrics from both simple and complex survey data. This allows us to derive valuable insights from our surveys and maximize their potential.

Pros

I truly appreciate the default survey templates provided on Qualtrics XM, which allow us to create highly interactive and effective surveys. In addition, I want to highlight the advanced AI and machine learning features offered by Qualtrics CoreXM that make complex statistical data analysis of our survey results automated and effortless with as little input from our end as possible . The Text iQ function also enables us to efficiently analyze open-text feedback. Furthermore, the intuitive interface of Qualtrics makes it easy to use and minimizes the learning curve for survey creation.

Cons

We utilize Qualtrics CoreXM to gather feedback from our customers and other targeted individuals through surveys. With Qualtrics AI-powered features, we can generate analytical metrics for both simple and complex data. This allows us to derive valuable insights from our surveys and maximize their potential.

Review Source

JW

Jamie W.  
Onboarding Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Best Survey and Strategy Tool Out There"

June 9, 2024

5.0

I love Strategy & Research, it makes survey creation and data collecting very easy. I am currently only testing it out, but my company launches start-up businesses so I see high potential for offering these services to our clients as it will be a very valuable resource for strategy creation when going to market.

Pros

Qualtrics Strategy & Research platform is so easy to use. It offers so many customizable options. There are unlimited ways to form and design questions to optimize answers and feedback. The best part is, Qualtrics analyzes and summarizes the data for you. It is extremely helpful for market research and understanding your customers. I also love how the survey appears to the survey takers because it has each question come up after the other so the survey takers aren't easily distracted or overwhelmed by the long surveys.

Cons

I am not unsatisfied with any aspect of the platform, as it is very easy to use, post, and send surveys with.

Review Source

SL

Stewart L.  
Research Manager  
Market Research  
Used the software for: 2+ years

### "Cadillac of Survey Software"

January 28, 2021

5.0

We've been using Qualtrics for over 8 years now. As a boutique market research firm, we were looking for a full-featured online survey tool that was also cost effective. We were impressed with everything Qualtrics had to offer right off the bat, and I've continued to be impressed with the innovations and improvements they've deployed over the years. Our one complaint is that the price has crept up over the years to the point that it's significantly higher than we were paying 4-5 years ago. But that being said, we have yet to find another survey software that is as fully-featured and easy to use as Qualtrics.

Pros

Qualtrics is very user-friendly and makes it easy to program and manage complex surveys that are mobile-friendly. We can program advanced routing and conditional logic, incorporate media into the surveys to test, and export the data into the various formats and reports we need.

Cons

The costs have increased significantly over the years, and their customer support team will not help with some advanced programing capabilities, such as incorporating javascript into the surveys (you can use javascript, but you're on your own if you encounter issues).

Alternatives considered

[Confirmit](https://www.capterra.com/p/13465/Confirmit/)

Reason for choosing XM for Strategy & Research

Qualtrics was more affordable and easier to use.

Switched from

[Snap Survey Software](https://www.capterra.com/p/19620/Snap-Survey-Software/)

We were constrained by their design limitations, both for question types and how the surveys looked on the screen to the respondents (e.g. Snap looked very outdated and cheap). As our company grew, we realized the need to have a more full-featured online survey tool that had a modern look and feel.

Review Source

VR

Verified Reviewer  
User Acquisition Specialist  
Computer Software  
Used the software for: 2+ years

### "Very Advanced Market Research Solution"

August 5, 2023

5.0

I had a great time using Qualtrics as part of my previous job. We used it a lot to gauge market response for new products, features, and all sorts of other stuff. It barely takes any time to get to grips with it, it's easy to integrate with other tools, and I think it's reporting features are a lot more advanced than some of the other tools in the market.

Pros

I liked the ability to embed custom CSS into the surveys. That, and the abundance of other customization options were a fantastic addition for us.

Cons

The interface could do with a touch up. I think it looks a lot older compared to some of the other XM tools

Review Source

VR

Verified Reviewer  
Content strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Qualtrics, une plateforme cloud idéale pour faciliter la recherche sur les clients "

August 25, 2023

5.0

Qualtrics est l'un des meilleurs outil pour gérer des expériences (XM). Je recommande la plateforme à toute personne qui souhaite : optimiser la recherche sur les clients, les collaborateurs, les produits et les prix.

Pros

J'utilise Qualtrics pour aider les entreprises à générer des données qualitatives relatives aux ventes et pour optimiser les prix des produits. L'outil me permet d'analyser des expériences clients à temps réel en toute simplicité. C'est une plateforme exceptionnelle pour faire la collecte des opinions, tester des concepts, hiérarchiser des produits, évaluer des opportunités et réaliser le reporting.

Cons

J'aime bien toutes les fonctionnalités de Qualtrics, mais j'apprécie moins les factures annuelles, le prix dentrée est quelque peu élevé de mon point de vue. Sinon, dans l'ensemble, tout est nickel.

Review Source

SC

Sriram C.  
Associate Professor  
Education Management  
Used the software for: 2+ years

### "Qualtrics is a Fantastic Product "

March 3, 2022

5.0

It is a fantastic product that is continuing to evolve over time.

Pros

Qualtrics is the tool I depend on for collecting data from target sample groups. The Qualitrics app is easy to use for building surveys, collecting data, and interpreting results using automatically generated reports, with graphs and tables.

Cons

I have zero complaints about Qualtrics. The app is great for maintaining privacy and security of user data and for managing personal identifying information.

Review Source

Jason H.  
Manager of Academic Enterprise Systems  
Higher Education  
Used the software for: 2+ years

### "I love experimenting with new ways I can use Qualtrics every day!"

March 31, 2018

5.0

We have started to use Qualtrics and its API to capture data from users and then pass that data into our other systems. We have been developing so many ways to automate processes on our campus and Qualtrics is becoming the engine that drives the automation, but also the main interface for the end user. For example, we have been using for self enrollment for certain faculty development courses. A faculty member goes to a registration page, which is actually just a Qualtrics form, fills out a little data and then clicks the Registration button. The faculty member is then automatically enrolled in the selected course in Canvas. That's just one small use case that saves a bunch of admin time.

Pros

I literally use Qualtrics for everything but surveys. We use it as a form tool, quizzing engine, LMS course enrollment, and so much more. If you want to capture any type of data from a customer and literally do anything you want with it, you need to take a good look at Qualtrics.

Cons

One feature I wish was available in Qualtrics would be the ability to use 'Switch' statements in the survey tool. It's set up so that you have to use tons of 'If' statements to set embedded data (variables) to specific data.

Review Source

DB

Daniele B.  
Program Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Probabilmente il migliore"

July 22, 2023

5.0

Sondaggi per la soddisfazione del prodotto/servizio per utenti esterni.

Pros

Livello di personalizzazione dei sondaggi altissimo - è praticamente possibile inserire qualsiasi tipo di domanda in qualsiasi formato. Apprezzo molto l'implementazione dei workflow, che permettono azioni automatizzate ogni volta che viene compiuta un'azione - dalle cose più semplici, come una notifica mail ogni volta che si riceve una risposta, a cose più complesse come l'inserimento di dati nei database. Un plauso particolare all'assistenza via chat che è veramente sul pezzo e molto efficiente.

Cons

Il livello di personalizzazione fa sì che spesso ci si perda in tutte le opzioni, o si 'fraintenda' una determinata funzionalità o una specifica metrica. Niente che non si risolva con l'ottima assistenza o la documentazione (molto, a volte anche troppo dettagliata!) ma il primo impatto lascia un po' intimiditi.Il sistema multilingua ha qualche margine di miglioramento, è abbastanza manuale.

Review Source

Jennifer P.  
Customer Experience and Insights Analyst  
Telecommunications  
Used the software for: 2+ years

### "The Gold Standard"

September 12, 2018

5.0

Another thing to consider when evaluating Qualtrics is that they have an incredible support team. From your account manager, to your success manager, to the random people you connect with within the support organization, everyone has been stellar. I know that if I have a problem or even a random question, they will make sure I'm taken care of. It's a great relationship and they really care about each of their customers on an individual level.

Pros

Where to begin? Qualtrics is truly the gold standard in survey software. They have built an exemplary product over the years and keep adding more inventive features to be a whole system solution. Unlike other softwares that are either easy and basic with limited functionality or powerful with a steep learning curve, Research Core is both easy to use at a very basic level and has the power to handle any sophisticated needs you can think of. I've yet to run into a way to survey that the software can't pull off.

Cons

The only thing I can think of is one time that I found an incomplete answer in the knowledge base, but that's me REALLY trying to think of a negative.

Review Source

Ryan E.  
Assistant Professor of Instruction  
Higher Education  
Used the software for: 2+ years

### "Incredibly powerful, but incredibly persnickety"

April 26, 2021

4.0

I've used Qualtrics for over a half-dozen years now, and I continue to find new things that I can do with it. However, be prepared to spend a \*lot\* more time tweaking and fine-tuning your projects than you might initially expect to, especially if you've never used the platform before.

Pros

Qualtrics really is the gold standard when it comes to developing and deploying online surveys--it is almost synonymous in the same way we say "Kleenex" to refer to any tissue or "Xerox" to refer to any photocopy. The question types are excellent, the skip logic and other features are second-to-none, the reporting and results can be displayed and exported in a variety of ways... basically, if you can imagine it, you can do it with Qualtrics.

Cons

As I mentioned above, if you can imagine it, you can do it with Qualtrics... but that's only if you've paid for a tier of features that will facilitate your ideas. Furthermore it can be incredibly difficult to develop and code custom functionality; there is ostensibly online help, but it largely takes the form of message boards, which oftentimes offer nothing more than a series of dead-ends. If your Qualtrics license is through a larger institution, it can be nearly impossible to obtain one-on-one support directly from Qualtrics... and then there's the generally persnickety, fussy interface that is not nearly as user-friendly as I believe Qualtrics thinks it is.

Review Source

VR

Verified Reviewer  
Director  
Management Consulting  
Used the software for: 2+ years

### "Powerful Survey Platform"

July 9, 2023

5.0

Core product for our work streams on customer research projects

Pros

Very easy to use out of the box, but also possible to achieve very impressive results through more advanced techniques

Cons

Not sure if it is possible, but it would be great to have some kind of a live feed into external software such as Tableau or even Excel

Review Source

KS

Kayla S.  
Campaign Manager  
Higher Education  
Used the software for: 2+ years

### "Great tool for staff, students, etc.!"

June 16, 2023

5.0

I've used qualtrics in many ways. For simple things like a door decorating contest among staff, a chili cook off registration, sign up for skydiving club, gathering information for students i advised, event registration and more. The trigger email is my favorite thing qualtrics has so follow up can be automated! Being able to copy qualtrics or edit ones you use frequently to fit your current needs are amazing, so you dont always have to start from scratch!

Pros

Qualtrics made it easy for me to gather information on students I advised. I could ask them questions related to their testing and if it was completed, what courses they were interested in taking, etc. and it made it so I didn't have to manually look all this info up (although I'd check their answers when we met!). It also made it possible for visits and events to have students sign themselves up as well as guests with a trigger email going to both of them from our team letting them know who to contact with further questions and attach a map of our campus!

Cons

No cons, this system is one of the best that our institution has spent money on! It helps save time and make things efficient when we need to gather info!

Review Source

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