--- title: "NueMD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NueMD Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/72470/NueMD/" page_type: "product" language: "en" --- # NueMD Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) NueMD ## What is NueMD? NueMD is the leading cloud-based medical management solution for small and mid-sized practices. NueMD offers secure, HIPAA-compliant access to software that streamlines the patient care cycle and simplifies administrative tasks to just a few key strokes. NueMDs established client base of over 24,000 users in 50 states is proof of our success. Increase your profitability while better serving your patients with NueMD. ## What is NueMD used for? [Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Therapy](https://www.capterra.com/therapy-software/) Top alternative Featured Overall rating Based on 448 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Pros & cons Intuitive and accessible navigation Simple and intuitive design Frequent freezing and glitches Starting price $149 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NueMD?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.advancedmd.com&name=NueMD) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NueMD 4.4 (448) VS. [4.4 (371)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price $149 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (446) Ease Of Use 4.5 (371) Value For Money 3.9 (121) Value For Money 4.3 (261) Customer Service 4.3 (413) Customer Service 4.2 (365) ## NueMD alternatives [4.5 (666)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.6 (114)](https://www.capterra.com/p/129851/MedicsPremier/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/72470/NueMD/alternatives/) ## FAQs about NueMD Overview ### What problems does NueMD solve? NueMD solves slow, fragmented medical office workflows by combining scheduling, patient demographics, claims, billing, reminders, and reporting in one cloud-based system. It reduces training time, missed balances, and claim follow-up confusion. Front-desk staff, billers, practice managers, therapists, and multi-provider clinics benefit most from its fast navigation and accessible support. Answer based on 331 reviews Overview ### Which roles and teams benefit most from NueMD? NueMD is most used by medical office managers, billing teams, practice administrators, and practice owners who need to keep scheduling, claims, and front-desk operations running smoothly. Providers such as doctors, therapists, chiropractors, and nurses use it to manage clinical documentation, while executives monitor revenue cycle performance and practice efficiency. Answer based on 294 reviews Overview ### What company size and specific industries is NueMD built for? NueMD is designed for physician practices, mental health providers, medical billing professionals, and student health centers across the United States. It is best suited for healthcare organizations and billing teams of various sizes that need software built for clinical and billing workflows in these specialized settings. Features and Usability ### What are the key features of NueMD? NueMD includes core practice management features such as appointment scheduling, patient registration, charting, and billing with claims management, ERA/EFT, and charge entry. Reviewers also highlight differentiators like insurance eligibility verification, patient reminders, customizable reports, mobile access, and role-based office workflows for multi-provider practices. Answer based on 175 reviews Pricing ### How well does NueMD handle medical billing? NueMD supports day-to-day medical billing well for many practices, especially billing services and small healthcare offices. Users often mention easy claim posting, payment tracking, statements, and insurance workflows, though some teams find manual payment posting, diagnosis code lookup, reporting gaps, and support delays frustrating during more complex billing tasks. Answer based on 127 reviews Integrations ### Which third-party tools and platforms does NueMD integrate with? NueMD integrates with Practice Fusion, based on reviewer-confirmed usage tied to billing and claims transfer. The cited integration indicates NueMD can connect with external electronic health record workflows where patient and billing data move between systems, though the available reviewer data names only Practice Fusion specifically. Answer based on 20 reviews Getting Started and Support ### How easy is it to onboard and train a team on NueMD? NueMD is generally easy to onboard for front-desk staff, billers, and other nontechnical users, who often learn basic workflows quickly. It offers in-person training, live online sessions, webinars, videos, and documentation. Admins handling setup, EHR configuration, or specialty billing usually need more time and follow-up support to get fully comfortable. Answer based on 74 reviews Getting Started and Support ### What customer support options does NueMD offer, and how do users rate the experience? NueMD offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as easy to reach, knowledgeable, and quick through phone or live chat, though some report long holds, uneven follow-through, and slower resolution for billing, training, or technical issues. Answer based on 154 reviews Features and Usability ### How well does NueMD manage patient information and documents? NueMD manages patient records, scanned documents, and practice data capably for many offices, with easy chart access and useful storage features. Small practices often like the flexible screens and cloud access, but some teams report limits with document transfer, note copying, template setup, uploads, and occasional data entry or interface frustrations. Answer based on 66 reviews ## Pros and Cons Intuitive and accessible navigation 94% positive reviews out of 167 Most users comment ease of use allows quick learning, efficient navigation, and minimal training requirements. Frequent freezing and glitches 63% negative reviews out of 38 Most users report bugs and issues like system freezes, unexpected lockouts, and slow response to technical problems. Simple and intuitive design 92% positive reviews out of 49 Most reviewers describe user interface as visually clear, easy to maneuver, and supports efficient daily tasks. Flexible practice management tools 90% positive reviews out of 30 Most reviewers indicate practice management features streamline workflows, support various specialties, and enhance office efficiency. ## Features AI summary Based on 1,344 Medical Practice Management reviews Capterra reviewers point to these as the top priorities when choosing chiropractic software: - **SOAP notes** (**71%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**74%**) - **Patient Records Management** (**60%**) NueMD supports all three features buyers rate most highly: **SOAP notes**, **HIPAA Compliant**, and **Patient Records Management**. Together, these capabilities help chiropractic practices document visits clearly, protect sensitive patient information, and keep records organized and accessible, allowing teams to manage care more efficiently and support day-to-day operations with fewer gaps. SOAP notes 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) HIPAA Compliant 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 3.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Healthcare Compliance 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with healthcare rules and regulations around the world Appointment Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar NueMD 75 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - EMR/EHR: Create and securely store digital patient records - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Chiropractors: Serves chiropractic practices - For Dermatologists: Software specialized for dermatologists - For Family Medicine: For family practices - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Neurologists: Designed for Neurologists - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Pain Management: Designed for pain management practices & departments - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - For Psychiatrists: Must serve psychiatrists/psychiatric practices - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - For Urgent Care: Designed for urgent care/emergency facilities. - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice History: Store and view prior invoices for each account/client - Live Chat: Ability to chat online in real time - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - No-Show Tracking: Track and monitor patient no-show rates - On Call Scheduling: Track and organize on-call shifts - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Quotes/Estimates: Generate quotes or estimates for customers - Recurring Appointments: Schedule repeating appointments based on a duration of time - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. Features 4.2 (349) 4.2 Based on 349 reviews ## Pricing Value for money 3.9 (121) Basic $149.00 Per Month Value for money 3.9 (121) 3.9 Based on 121 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (413) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (413) 4.3 Based on 413 reviews ## User reviews Overall rating 4.4 Based on 448 reviews Filter by rating 5(233) 4(147) 3(40) 2(13) 1(15) Mentioned topic Sorted by most recent FG Freya G. Administrative staff Hospital & Health Care ### "NueMD is a trusted tool for managing healthcare billing and Administrative management." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 9, 2026 I would say it's generally positive especially when it comes to me handling administrative tasks and billing processes in healthcare settings. Pros I like the fact that it's a strong billing tools for mid size healthcare system, helping other integrated software product lacking billing and scheduling system to function well on it. Also with a good internet connection you can access patient files anywhere not necessarily in the office. Cons I usually experience slow response time with customer support when dealing with technical issues and questions regarding billing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Katelyn M. SLP Health, Wellness and Fitness ### "Experience with NueMD" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 February 20, 2025 I believe that NueMD requires some quality updates to compete with other EMRs on the market. Pros The product had a decent scheduling system. Cons I had to write my notes in Microsoft word. There was no integrated system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Muhammad R. Medical Doctor Hospital & Health Care ### "NueMD a practical management software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 1, 2024 Pros NueMD offers a simplistic design that allows you to easily extend schedules. It also offers diversity and allows you cater for different types of services rendered. Cons Costly and it occasionally freezes which delays your work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Krystal P. Owner Health, Wellness and Fitness ### "Not bad" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 11, 2022 It was okay, I wish the product was easier to use because billing is great. Pros The claims processing and support are great Cons SOAP notes are difficult to process, printing records can be monotonous. Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Practice fusion was only an EHR system and did not include billing. We were already using NueMD for billing so it was an easy decision to use them both. Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/) Reasons for choosing NueMD The ease of use seemed better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Sabrina C. Office admin assistant Health, Wellness and Fitness ### "Easy to use and useful." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 12, 2022 Pros We use it mostly for scheduling and entering patients. It is super easy to use, even without training you can figure out how to enter patients and book appointments. Cons Not all reports work. It is missing some important reports as well, like a report of entered patients even if they have not been scheduled. Just a list of entered patients for the day/month and their contact info. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Arjan K. Owner/operator Health, Wellness and Fitness ### "Terrible customer service, overpriced for small practices" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 3, 2020 At first, I was skeptical because they require $500 per month to use their software, but I couldn't find any other solutions, so I went with them. They were helpful and lots of people reaching out to me to get set up, which was helpful. My first billing specialist just dropped off the planet, and I had to reach out, after about 3 weeks of not hearing from her, to the company to find out what was happening with my account. If I hadn't, I'm sure my small practice would have been forgotten. They then set me up with another specialist and we had a great repoire, which lasted about a year and half. Then I find out that another company bought NMD back in the fall of 2019, which no one told me about, and again, things were falling through the cracks. The general phone number no longer worked, my specialist would take days to get back with me, and I was spending hours every week following up on bills and finding out what was going on.....all still while I was paying $500 a month. Found out my billing specialist was moved to another area and I was the one who had to reach out to get help. I finally saw the writing on the wall in January and immediately cancelled my contract. They require a 90 days notice to end the contract, which I thought, after I'd communicated several times that I was really unhappy with their service, that we'd finalize all work and end my payments to them by February. I just saw that I have another $500 bill in my credit card statement for March. Pros Nothing. It was difficult to use. Adding new DX codes required communication with a billing specialist. I had to dig deep to find old accounts and whether they were paid or not Cons Software was fine, but really difficult to use, as I'm a doctor and not an IT person. I had to call everytime I needed help with something Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Amos O. A good review for NueMD Education Management ### "Great Software " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 18, 2020 It helped me grow my business a lot, offers a great lot of opportunities Pros The product is very easy to use, it's is very convenient and customer satisfactory Cons It should improve more on its customers service, great app by the way Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Brittany G. Ceo Hospital & Health Care ### "Great before Advanced MD took over" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 18, 2020 Pros Loved the features and the ease of billing. Cons Modifying templates was a little difficult. Overall the software was great until advanced md took over and stopped the updates. Also it seems to have slowed down a lot after they took over. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Johnette V. Office Manager Health, Wellness and Fitness ### "Great sales job, but horrible support" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 2, 2019 Our providers absolutely HATE this EMR. Way too long to chart anything and extremely complicated. If someone views an encounter while you are working on it you LOSE everything you wrote. No way to fix this and NO NOTICE. Extreme wait times for customer service with personnel who don't know their own system and give you WRONG information frequently. Save yourself a lot of grief and AVOID this system! Pros bidirectional billing for easier accounting. Cons Acquired shortly after we implemented, with HORRIBLE support afterwards. No longer supporting the product and refuse to make any enhancements or fix any problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kenneth F. Owner Hospital & Health Care ### "NueMD is awful " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 14, 2019 Advanced Md who owns NueMd has been a terrible experience. You may think you are saving money by going with this software but I promise you it will be something you soon regret. Pros Whatever the pros are they are so outweighed by the awful customer service, program instability and misleading sales reps that they are not worth mentioning. Cons God help you if you have to electronically prescribe controlled substances. A true nightmare. We had tickets for issues that were never resolved after literally years of repeated attempts. And I’m the end after we moved to another ehr they are charging HUNSREDS of dollars for storage for read access only until we sort out our AR. Greedy useless company incapable of producing a functional ehr. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/72470/NueMD/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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