NueMD

"Would highly recommend NueMD for your Practice Management. A++++++++++++++"

Overall: I am the Office Manager here at a pediatrics office and I absolutely love this software. The majority of my time consists of the patient billing: entering of charges, posting of payments and printing of reports. Each of these are very simple to easy to use. My ONLY complaint is that searching for a diagnosis code, then inserting into the claim is a bit cumbersome. Still haven't mastered it yet, and have been here a year. Posting claims, correcting claims, posting payments and sending statements are all a breeze. Entering of patient demographics is easy to maneuver. The patient insurance screen is so simple. I have used a number of medical software programs, and the insurance screens are by far the easiest with NueMD. As a manager, I have to print many reports both daily and monthly. The ease of printing a variety of reports with NueMD has made my job easier as well. In addition, as the key administrator for NueMD in our office, my responsibility includes the addition of new employees. Such a simple process. Likewise, adding new insurance companies is a breeze. In regards to customer service, I feel very fortunate to have the availability to email Dotty at NueMD whenever I have questions. She ROCKS!!! It is very reassuring to know that I typically will receive a very timely reply. There has been a few questions that have taken quite a long time get resolved, but these involved technical support. I am quite certain that every situation can not be resolved immediately. Additionally, we seem to have "NueMD slow" times through out the day, and that can be quite annoying, although I am unsure how the connectivity to the "the Cloud" affects NueMD? In closing, I would highly recommend NueMD. Best Practice Management software ever!!!

"A Medical Software I would highly recommend"

Overall: I am no computer guru, nor do I aspire to be. That is actually the beauty of NueMD. With the technology constantly changing and updates in the medical industry constantly being made, this is the perfect software in which you don't have to worry about keeping up with those changes. I had to do re-search for a new software program for our surgical assist practice. We wanted something internet based that we did not have to worry about system updates and backup's in addition to the ease of use from anywhere. My concerns were getting our providers set up with the electronic claims submissions in a timely manner so when we moved from one system into the next it would be as seamless as possible. Cost was also a factor. The initial set up fee and monthly fee was in line with it's competitors and sometimes on the lower end. The staff at NueMD helped this set-up process to be fast and manageable. Everything that we needed for our practice was something that we had option of use. Initially we sent out all of our patient statements but realized it was just too time consuming and not cost effective. We were able to adjust our account at a later date to subscribe to this service which was a financially sound decision. I also worried that being internet based that this could be an issue with constant conectivity. There have been very few times that the system has been down in the years that we have been a client and it was back up typically within the hours. I have found this software to be a great asset to our practice. I would highly recommend it to any medical practice that is looking for great quality, great price, ease of use and ample resource options with regards to questions and concerns.