# Page 11 | NueMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is NueMD the right Medical Practice Management solution for you? Explore 448 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/72470/NueMD/reviews

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NueMD

4.4 (448)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of NueMD

## Showing most helpful reviews

Showing 251-275 of 448 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Marlene S.  
CEO  
Executive Office  
Used the software for: Less than 6 months

### "Finally, a Software that Works!"

February 21, 2017

5.0

We are so happy with NueMD. Their Fantastic Training is KEY to efficiently using it's attributes!

Pros

How the claims section is user friendly and so helpful for a billing company

Cons

Appointment Reports

Review Source

NC

Nancy C.  
  
Medical Practice  
Used the software for:

### "NueMD Review"

January 27, 2015

4.5

Pros

One of the best features is the amazing tech support staff-available until the middle of the evening as that is the time most often called when doing charting at the end of the day. They're knowledgeable and very patient!

Cons

There is no spell check. Also, the appointment system separating walk-ins from regular hours sometime makes it confusing to locate a patient.

Review Source

TB

Tiffanie B.  
  
Financial Services  
Used the software for:

### "So easy to use!"

May 15, 2014

4.5

Pros

I love that this company takes suggestions and puts them into action. There are always new releases that make it better every day. We have learned multiple software products, and this is without a doubt the easiest to use.

Cons

It does not have all the bells and whistles that some EHRs have, but I believe as they continue to release new versions, it will get there!

Review Source

JW

Joyce W.  
  
Medical Practice  
Used the software for:

### "NueMD rocks"

May 9, 2014

5.0

Pros

The vendor understands the college health market, and the features are important for clinicians as well as administrators. I use the reports feature on a daily basis, and it assists me with year-end reporting. The software rarely crashes and is easy to use for anyone.

Cons

I cannot think of any negative features, and we have been using it for 12 consecutive years.

Review Source

JH

Jenny H.  
Billing Manager  
  
Used the software for:

### "NueMD is a great Practice Management Program that will boost Revenue!"

November 11, 2015

5.0

Pros: I like best that the clearinghouse is built in and program edits that will reject claims that are not clean before they get filed. Cons: The program runs slow sometimes. There is a lag when switching screens.

Review Source

JS

Jennifer S.  
Office Manager  
  
Used the software for:

### "I have been using the practice management system for about 2 years. I love their product."

July 30, 2015

4.0

The customer support is awesome. If you have a problem they can log in to your computer and fix it. This system is very cost efficient. Being in the cloud it is accessible anywhere. I love the way you can change the colors in the scheduler so you know what kind of appointment the patient is coming in for (initial, therapy-ind and family, med management). The features for billing are great. It is very easy to bill to the insurance companies and also the patients.

Review Source

HA

Heather A.  
Office Manager  
  
Used the software for:

### "We love Nuesoft!"

February 11, 2013

5.0

We love Nuesoft!

Pros

Love how easy the system is to use, automated phone reminder, E-scripts,ease of billing

Cons

Sometimes if there is a technical issues it may take time to get a call back and there has been times where we left messages with them with no return call. Also there is a very limited amount of people that have a great understanding of some functions on EHR.

Review Source

JT

Jeffery T.  
Therapist  
Medical Practice  
Used the software for: 6-12 months

### "Our sleep center scheduling/billing service"

March 26, 2015

5.0

Pros

Ease of use. The layout is easy to navigate. I like being able to have multiple schedules.

Cons

The login process takes time. Sometimes, I an in a hurry and have to wait until the software is fully logged in.

Review Source

TP

Terry P.  
  
Medical Practice  
Used the software for:

### "Very User Friendly"

January 29, 2015

5.0

Pros

I like how easy it is to look up information on any patient. I also like that I have a CS rep assigned to my account that I can email, call, or send messages via the software at anytime, and she is very prompt in taking care of any issues or concerns that I may have.

Cons

I would like to have the ability to copy and paste notes from one ticket to another.

Review Source

VG

Vicki G.  
  
Medical Practice  
Used the software for:

### "Pleased with NueMD"

July 17, 2014

5.0

Pros

I particularly like that the software is easy to learn to use, and the support is prompt, friendly, and easy to access. I also like that we pay a monthly subscription and that updates are automatic. I have been using this program for several years and appreciate the updates.

Cons

The thing I would like to see improved is the ease of customizing reports.

Review Source

NH

Natalie H.  
Nurse  
Medical Practice  
Used the software for: 6-12 months

### "Easy and updated"

July 10, 2015

5.0

Pros

The billing portion so far is very self explanatory. We haven't tried the EMR yet but we will soon. Everything so far is very easy.

Cons

This program is awesome and i have nothing bad to say about NueMD.

Review Source

KW

Katie W.  
  
Medical Practice  
Used the software for:

### "NueMD Software"

May 15, 2014

5.0

Pros

I like the quick responses from NueMD when I have a problem or concern. Their timeframe for response is usually about 60 minutes, which is great! I appreciate that I can access all the information about my schedule on NueMD.

Cons

When I have left my computer open for too long, NueMD makes me sign in twice, which - while not time consuming - is annoying.

Review Source

SA

Sara A.  
  
Medical Practice  
Used the software for:

### "My review of NueMD"

July 18, 2014

4.0

Pros

It's easy to learn and understand. It's not too detailed to use, but it has enough detail to complete all our necessary procedures and billing.

Cons

At times, the response time for technical support can be somewhat lengthy, but that is usually when it references a report or data mining. Routine maintenance/acute problems are usually handled quickly.

Review Source

aE

alicia E.  
Billing Clerk  
Medical Practice  
Used the software for: 1-2 years

### "Ease of NueMD"

November 19, 2018

4.0

I am a non college graduate that has no issues using this product. It is very easy to understand and effortless to use. i would recommend this to any office.

Pros

NueMD is made for ease of use. I feel the color coding for different types of transactions makes it easier to visually determine what action may be needed next. Such as; insurance updates, payments received, or is the patient ready to be scheduled. I also feel the speed buttons make it faster to negotiate around the patient file; such as: am i updating insurance info, or do i need to add an a service to what was received, or do i need to add a memo.

Cons

They only thing i find for this product that i don't like about this product is in the financials. If you see a patient many times over the years the financial page can get very long. If there was a feature that once the ticket is closed it can be downsized or fan or cascade close. Giving you the option to review later or skip over intirely.

Review Source

AF

Amanda F.  
Medical Assistant  
Medical Practice  
Used the software for: Less than 6 months

### "Good Product"

December 16, 2015

4.0

Pros

Ease of use, once trained, in comparison to other EHR programs. I also like the ability of customization. Overall a good product.

Cons

I'm a little bit dissatisfied with the training. The problem isn't with the trainer, only wish there was more of it. There are so many aspects/ features that I still have yet to figure out. Also the program tends to freeze every time you hit save. When you are working in a fast pace doctors office, that can be really inconvenient. This product runs on Java and java programs tend to be tempermental.

Review Source

BP

Brandy P.  
Nurse  
Medical Practice  
Used the software for: 6-12 months

### "Love the software easy to use"

July 10, 2015

5.0

Pros

I like the layout of the software its very easy to use and learn for someone who has no knowledge of the software

Cons

There is nothing i do not like about it so far everything works great

Review Source

KW

Kristen W.  
Owner  
  
Used the software for:

### "Great option for web-based and Mac use"

September 8, 2015

5.0

NueMD has been a great solution for my clinic which is entirely Mac based. We love that you can access the program from anywhere which makes completing documentation, checking the schedule, and running reports a breeze. Wish the scheduling module would allow you to see all clinicians for a week at a time. Great preparation tool for the transition to ICD10!!! The customer service is excellent and always available. Very affordable.

Review Source

SM

Shannon M.  
  
Medical Practice  
Used the software for:

### "Use of Scheduler in Large (50+) Private Pediatric PT/OT/SLP Practice"

February 5, 2015

4.5

Pros

Ease of use and ability to easily train others quickly.

Cons

Occasionally difficult to find items that have been uploaded within the specific client's file. It is also difficult to delete multiple appointments at once, which is tedious if a client discharges, moves, or discontinues and all future scheduled sessions need to be deleted.

Review Source

LS

Linda S.  
  
Medical Practice  
Used the software for:

### "This is a great product that's easy to use; help is alway available."

January 19, 2015

5.0

Pros

The software is simple to use; you get good training and receive excellent support. The claims department stays on your claims until they are paid. If they have a problem with a claim, they notify you immediately so it can be corrected and paid as soon a possible.

Cons

There is nothing that I do not like about this vendor or product.

Review Source

AM

Amanda M.  
  
Medical Practice  
Used the software for:

### "NueMD from the perspective of referrals and authorizations"

May 15, 2014

4.5

Pros

I like the ease of moving through the screens, making changes to patient identification, and the tracking of what was done by who and when.

Cons

After verifying insurance, if changes need to be made, it can sometimes be difficult to ensure the proper code/description if the insurance has changed; everything else is a breeze, though.

Review Source

JI

James I.  
  
Financial Services  
Used the software for:

### "System Review"

February 11, 2014

4.5

Pros

The system is very easy to navigate and learn. The features of the system are very automated, which really helps a multi-user company like ours.

Cons

The system offers detailed reports and also a variety of reports, but as a billing company that deals with multiple specialties, we would like an option to customize some reports.

Review Source

CS

Carmen S.  
  
Medical Practice  
Used the software for:

### "NueMD Review"

February 13, 2015

5.0

Pros

I love the ease of use and the availability of the company. Their phone number is right on the website. The weekly schedule is easy to see and navigate. The different reports you can run, like provider productivity, are great!

Cons

I don't like the amount of time it takes to log in, which really isn't even that significant.

Review Source

TL

Tina L.  
Personal Assisant  
  
Used the software for:

### "Very Pleased"

July 10, 2015

4.0

Pros....NueMd is very user friendly, I've been using this software for almost 4 years, its the best one I have used that is out on the market .. not naming the others, But NueMD has also excelled in the past 4 yrs, . everything is right there at your finger tips.. Cons.... it's to easy to make duplicate accounts. needs stronger prompts. but all an all NueMD is a great software. keep up the good work...

Review Source

LJ

Laurene J.  
  
  
Used the software for:

### "Easy Peasy"

February 10, 2017

5.0

I just started using this software as thus far it really is user friendly. And if I can't figure it out the help section is a great tool to reference back to. I have used many softwares over my 23 years in the medical field and this truly has been the easiest to move around in. Love that I can change the color scheme when I have two open and can tell which product I am on without having to read the top line!

Review Source

RG

Rose G.  
  
Medical Practice  
Used the software for:

### "Made transferring from outdated software to cloud system a breeze."

September 18, 2014

5.0

Pros

We went from an old program to NueMD and the transition was easy. It is easier to use and teach to staff. It made the transfer from a 13 year old dinosaur software to an updated cloud system seamless, without any lapse in payments.

Cons

It would be nice to be able to create fields for information that our office uses.

Review Source

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