# Page 3 | NueMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is NueMD the right Medical Practice Management solution for you? Explore 448 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/72470/NueMD/reviews --- NueMD 4.4 (448) [View alternatives](https://www.capterra.com/p/72470/NueMD/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of NueMD ## Showing most helpful reviews Showing 51-75 of 448 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KG Kerry G. Administrator Medical Practice Used the software for: Less than 6 months ### "NueMD the software of the future!" July 21, 2017 5.0 Overall this product is very easy to use and learn. Customer service are always really helpful. They are always coming out with newsletters that are helpful guides or new things they have added to the software for an update. Pros I love how everything transfers over to the next screen as long as you have saved your information. I also like how you can stop in the middle of completing the patient information and if you have new insurance to add you can just save and go to top and automatically set up the new insurance information for the facility and then hit back and it will take you right back to the page you were on previously. Software is very easy to learn and they have great training sessions also they can set you up with some guides that take you step by step through the process of getting started. Cons The only thing I do not like is when looking up dx codes it doesn't always take you to the correct code if you are putting in partial information and you have to word the dx just right for it to pull up a code you don't have stored in your settings. It would be a lot easier to have a encoder that also helps you with edits. Review Source KP Kim P. Medical Practice Used the software for: 2+ years ### "Love this practice management software. Going on 5+ years" February 26, 2015 5.0 Pros The ease of use makes this software perfect. It meets all of our billing/reporting needs for a five-provider medical practice. The support from NueMD has been awesome. They offer an online chat support feature, which eliminates so many "phone tag" and voicemail frustrations. The ongoing support in the EDI department for keeping the cashflow going is outstanding. I have had no problem training the staff, including my providers. Cons I really do not have any true complaints about the product or vendor. I do have some wishes, such that are probably practice specific for reporting or functionality things that would pertain to this practice. For instances, I would love more options for content and set up on monthly statements. But overall, I feel the product is excellent. Review Source JN Julie N. Owner Used the software for: 2+ years ### "This software is very user friendly" March 28, 2018 5.0 Fast and easy to use. Pros The thing I like most about this software is that it is easy to use, anyone can learn it quickly which saves me time on training employees. I also really like the support staff, you can call or do live chat. Cons The least I like about the software is that all my clients do not use it. I do work on other systems for some other clients and this one is by far the best. Review Source NB Nicole B. Owner Financial Services Used the software for: 2+ years ### "Awesome product" September 12, 2018 5.0 Customer service has really stepped up their game. Pros The ease of this product is unbelievable. I have never utilized such a user friendly software program. Cons Because this is cloud based my internet isn’t always as fast as I would like for using this program. Review Source DD Debrs D. CEO Hospital & Health Care Used the software for: 2+ years ### "RCM" April 30, 2019 2.0 Pros Linked with Practice Fusion. More functions available in original ehr, not NueMd. Cons Support did not help fix main issues with loops and segments in edi claims. Review Source DQ Daanish Q. Consultant Mental Health Care Used the software for: 6-12 months ### "Responsive support" January 12, 2018 4.0 Pros The support team is responsive, and will spend the time with you. You have to be vigilant and persistent, but they will not turn you away, and have a vested interest in problem solving. In our experience with other vendors, sales will get you going, but then disappear. NueMD has a robust support system (and the sales staff still responds to you after you sign up). Cons Can get caught up in a loop of being sent to different departments. Usually though, if you let the person you are talking about know your frustration, they will take steps to help resolve your issue. And some people are GREAT about taking ownership of client problems. Review Source CD Calvin D. President Computer & Network Security Used the software for: 2+ years ### "Simple and Easy to Use Billing Software" April 6, 2017 5.0 When i decided to start a billing company 5 years ago i must have Demo'd about 10 different platforms. They ALL did pretty much did the same thing but what stood out about NueMD is that it was a clean ,SIMPLE, and intuitive interface. The learning curve was low and getting staff up to speed on the software takes days instead of weeks. Highly recommend this software! Pros Easy to Use - Works and MAC and PC Review Source JS Jill S. Owner Hospital & Health Care Used the software for: 6-12 months ### "Quick and easy to use" June 25, 2016 4.0 The software is easy to use especially when entering charges, claim batching and submissions. Also if a patient changes insurance after a claim has been filed its very simple to update insurance and resubmit Pros Easy access to entering new CPT, ICD10 and insurance companies while in middle of charge entry. I like that I can validate/scrub all the claims and select what I want to transmit or hold Cons Lack of a hot key to go from patient demos to the insurance tab. You have to stop each time and use mouse. Review Source Response from AdvancedMD July 29, 2016 Thank you for your response, Jill. We take feedback seriously at NueMD and appreciate your suggestions. We've forwarded it to our Product Department. Please let us know if you have any other questions or concerns. CS Carrie S. Office Manager Medical Practice Used the software for: 2+ years ### "Best Medical Billing Software" August 10, 2016 5.0 Pros I love how simple it is to enter EOB details in to each ticket. Monthly billing to our patients is made very simple as well and the invoices look very professional. Cons Our Chiropractic doctor is not fond of the SOAP note options. Since he sees so many patients often times more than once per week, it is hard for him to use the SOAP notes in this program. He prefers that the notes be transferable with all information from one visit to another because visits tend to be rather similar. He was unable to do that with this program. Review Source Response from AdvancedMD September 8, 2016 Thanks for your feedback, Carrie! I'm happy to hear you’re enjoying using NueMD and about your positive experience with our training program. Thank you for taking the time to share your thoughts with us! LJ LAURENE J. Biller Used the software for: 2+ years ### "Such ease with this program" May 4, 2018 5.0 Pros I love that it is so user friendly to be honest. It has been easy to train new employees with it. The information is easy to get to under the tabs. Just plain easy to use Cons I don't like that all the tabs aren't available when you are in another so you have to go back then to the tab you needed Review Source SF Stacy F. Office manager / billing Mental Health Care Used the software for: 2+ years ### "For someone who started a job not really knowing anything about a computer new MD was very easy to use for somebody who is a beginner" December 9, 2017 4.0 Pros Customer support, being able to do a live chat, promptness of a response. And easy navigation. Also the updates that are available to read. Cons As far as the cons oh, I wish there were more email lines especially when a client has more than one email or split parents. And also an extra line on the memo underneath the email to add additional contacts for that patient. Review Source KD KAREN D. Ownert Used the software for: 2+ years ### "Owner of a billing company" September 14, 2016 5.0 they over charge and don't fix their billing mistakes. They lock you into a contract, for a billing service that doesn't work. Cons being locked into a contract. Review Source Response from AdvancedMD December 1, 2017 Thanks for your feedback, Karen. I'm sorry to hear about about your experience. Please email me at jen@nuemd.com and we can set up a call to discuss this futher. I look forward to speaking with you. BG Brittany G. Ceo Hospital & Health Care Used the software for: 1-2 years ### "Great before Advanced MD took over" February 18, 2020 5.0 Pros Loved the features and the ease of billing. Cons Modifying templates was a little difficult. Overall the software was great until advanced md took over and stopped the updates. Also it seems to have slowed down a lot after they took over. Review Source TL Tina L. Assistent Hospital & Health Care Used the software for: 2+ years ### "My NueMD Reveiw" August 17, 2016 5.0 I'm Very Happy using NueMD, very user friendly and customer service is always there to help, when ever there is any issue customer service is always there to help Pros everything, can't go wrong with NueMD Cons there is really nothing I do not like about this software Review Source Response from AdvancedMD September 8, 2016 Thanks for sharing, Tina! We're happy to have you as a customer. ND Nicole D. Owner/Therapist Mental Health Care Used the software for: 1-2 years ### "Difficult interface" September 12, 2018 2.0 Pros Liked the scheduling far better than the notes sections. Not many options in the way of documentation. Cons repeating appointments were a challenge and it didn't sync with other calendars. was hard to switch between functions and would freeze often. App would freeze and didn't perform basic necessary functions. Review Source DD Daniel D. President Medical Practice Used the software for: Less than 6 months ### "Not suitable for DME providers" June 13, 2017 1.0 Pros Software seemed to be easy to use. It had a nice look and feel about it. The demo made it look very simple to use. Cons We needed a new Medicare Portal. They had a good looking software, and they assured us it would be a breeze. We wanted to use our own staff to do the billing vs. using their people. They insisted that was fine. But when we were training to bill using their programs, it was clear they were not as skilled doing DME as they made out. My guys complained they were training their people more than they were training us. We submitted out first 10 claims, then another 10, then another 10 claims. Every single claim got rejected. They seemed to be baffled as to why. To date, I have not a single claim paid, and it has been two months. Review Source Response from AdvancedMD June 16, 2017 Hello, Daniel. Thank you for taking the time to leave us feedback. I would love a chance to speak with you about this issue further. Please email jen@nuemd.com and we can arrange a call. Thanks for your time. SC Sabrina C. Office admin assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use and useful." March 12, 2022 4.0 Pros We use it mostly for scheduling and entering patients. It is super easy to use, even without training you can figure out how to enter patients and book appointments. Cons Not all reports work. It is missing some important reports as well, like a report of entered patients even if they have not been scheduled. Just a list of entered patients for the day/month and their contact info. Review Source AH Alex H. Biller Hospital & Health Care Used the software for: 1-2 years ### "Great Product" August 4, 2016 4.0 I enjoy using Nuemed. It seems to be a lot better than the previous billing softwares I have used. This system is tailored more to user functionality and allows me to track and schedule my patient reports easily. Pros It is easy for me to do my billing capabilities on. Cons The system seems to freeze unexpectedly and requires me to log out to fix it. Review Source Response from AdvancedMD August 5, 2016 Thanks for your feedback, Alex! We're happy to hear you're enjoying our product. NueMD takes client feedback seriously. KE Karla E. Financial Services Used the software for: 2+ years ### "A review from the perspective of a billing and coding specialist." February 26, 2015 4.5 Pros NueMD is fairly straightforward and user-friendly. There are Guru Guides that can help the user step by step with how the product works that I found both useful for training and troubleshooting. The claims log can alert you to any potential claim errors long before you would receive a remittance from the insurance carrier, and the home screen has a quick and easy display that enables users to navigate the software effortlessly. Cons My only complaint with this product is that there is very little claim customization (Billing Manager screen-CMS 1500 tab). This can be problematic with some claims, especially MSP. Review Source CM Carey M. Director of Operations Medical Practice Used the software for: 2+ years ### "NueMD Survey Review" March 24, 2015 4.5 Pros The steps to add patients, their insurance and then create a ticket is a smooth process. I also like how I can get a report on claims transmitted for proof of timely filing as well as the acceptance/rejections reports. Cons Posting manual payments. I wish you could post all in one step instead you have to add a new transaction line for payment, adjustment and patient responsibility if there is one. I would like one line where you enter the allowed amount and the adjustment is automatically taken, a place to enter the payment amount, patient responsibility for copay, coins and deductible. Review Source AR Arnold R. President Hospital & Health Care Used the software for: 1-2 years ### "Met my needs." November 13, 2017 4.0 Pros Simplicity. Ability to customize. Most functions are intuitive and easy to learn. Screens are clean and easy to navigate. Cons Occasional freezes requiring computer restart. Runs on Java; need to reset each time there is a Java update. Live training is a waste of time and money. Advertised pricing is for new clients only; expect significant jump with renewal. Review Source VR Verified Reviewer Medical Practice Used the software for: ### "Fast set up and implementation" September 24, 2014 5.0 Just like everyone else I was very skeptical with choosing a billing software. I feel that it is an important decision especially for a growing clinic. I choose NueMd because of its ease of use and training available. They help you to set up your business information as well as answer questions along the way. There is always someone available to help in the chat or they are very prompt to return your phone call. Pros Training, multiple users, access anywhere with an Internet connection, fast set up and implementation. Cons Learning a new software. Review Source DW Denry W. Owner Financial Services Used the software for: 2+ years ### "Product review" March 25, 2015 4.5 Pros The software is easy to use and have all the options to make my work mush easier. Anywhere you navigate to in the software you can go back to your original position without problem. Another thing I love about this software is that it is hard to loose information because it prompt you for information before you move on. Cons What I like least about the software is that in insurance, I still have a problem when I have a regular insurance and then I want to add a onetime car insurance claim, I have issues to make the pip ins just for that one insurance claim. Review Source AW Abbe W. Biller Medical Practice Used the software for: 2+ years ### "Enrollment" June 7, 2017 5.0 Pros Customer Representative was exceptionally helpful with my issues when I called regarding enrolling a new physician in our practice. She worked with me, I did not feel rushed and she was very knowledgeable on all subjects. Hopefully, all is resolved but if I have any problems down the road, hope I get her for my customer support representative. Also, another representative in the EDI Department is great to work with. representative. Cons Getting reports on certain criteria was an issue, but improvements have been made and works better for our practice. Review Source NP Natalya P. technical supervisor Financial Services Used the software for: 2+ years ### "100% correct claims" November 9, 2017 5.0 Pros Software is user friendly. Building claims are easy , software checks for billing mistakes and scrubs claim before you submit them to insurance carriers. Review Source Similar Products Featured